Deputy Manager

Job summary

Are you a compassionate and driven leader with a passion for delivering exceptional care?

This is a key position supporting the provision of high-quality residential, dementia, and nursing services. You’ll play a role in both strategic planning and the day-to-day running of the care home.

Key responsibilities:

• Develop and enhance care pathways for residential, nursing and dementia services and commission specialist support as required. Support quality audits, investigate safeguarding concerns and ensure action plans are implemented effectively.
• Ensure residents’ care plans and risk assessments are routinely reviewed.
• Deputise for the Registered Manager, ensuring compliance with statutory regulations.
• Ensure staffing levels are safe and in line with occupancy. Manage absence, performance and lead on initiatives to support the wellbeing of staff.
• Ensure adherence to statutory regulations (e.g. CQC, Health and Social Care Act, COSHH)

What you’ll need:

• Current registration with NMC Registered Nurse (Adult or Mental Health)
• Level 4 Leadership qualification (or commitment to achieve Level 4 L&M)
• Experience in a care home setting with complex elderly care
• Proven clinical leadership, quality assurance, and incident investigation skills
• Full UK driving licence

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

• 25 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
• Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
• Private health insurance subject to eligibility
• Life assurance of 3 times your salary
• Enhanced sick pay
• Paid carers and dependants leave
• Free on-site parking
• Free enhanced DBS check
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Exclusive retailer discounts on popular brands
• Range of courses delivered by learning specialists to support your development goals and objectives

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Closing date: 21st October 2025