31 Norwich Road, Cromer NR27 0BA
Halsey House is situated in the popular seaside resort of Cromer on the beautiful north Norfolk coast. The elegant old building is a great welcome for residents and guests alike. Cromer is famous for its Victorian pier, which is one of the only piers in the country to still host its own theatre show every summer and winter season. Halsey House also arranges minibus and coach trips to local attractions, including local theatre productions, Lowestoft Air Show, and the shops of Cromer and Norwich.
Coming to live at Halsey House is a new chapter in your life, a new address full of possibilities. You’ll share a common bond with other residents, who each have their own story to tell. Halsey House hope it will feel like a home from home, where you decide how you want to spend your day. They have 87 beds, and provide nursing, residential and personal care, as well as specialist dementia care. They also provide day care, five days per week, within the dedicated day care unit. Their highly trained and skilled staff team put their residents at the core of everything they do. They aim to make a positive difference to your life, in a friendly, caring and warm environment.
Quality of life is important to Halsey House and they offer a variety of social events and outings in their two minibuses. They encourage their residents to go shopping, pursue hobbies and attend clubs. They also make sure there’s plenty to do for residents, including indoor bowls, bingo, tea dances and crafts. On Sunday afternoons a visiting chaplain holds a religious service in the main lounge.
They also have a visiting hairdresser and barber. In the dining room, they offer a varied menu to suit all tastes as well as special diets. In addition, there is a licensed bar where residents can socialise with family and friends. A variety of lounges are available, offering a comfortable and homely atmosphere.
Group: Royal British Legion
Person in charge: Sally Mills (Homes Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 89 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Admission Information: Ex-service men and women and their dependents.. Ages 65+.
Languages Spoken by Staff (other than English): Polish, Portuguese
Single Rooms: 85
Shared Rooms: 2
Rooms with ensuite WC: 85
Facilities & Services: Day Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Halsey House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7 out of 10 for Halsey House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Halsey House in Google's Search Results – more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.917 for Halsey House is calculated as follows: ( (3 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 12 Ratings = 3.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.
The 3.056 Points relating to the number of positive Reviews for Halsey House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3.00 = 3
Target of 17.8 positive Reviews (89 registered maximum number of service users ÷ 5). 1 Reviews ÷ 17.8 Target = 0.056
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
3.9 out of 5 from 1 Reviews over all timeHalsey House has a Review Score of 7 (6.973) out of 10 and an Average Rating of
Review submitted on 25 July 2018 from a Postal Card by Mary R (Resident). on Wednesday 25 July 2018 . Relates to July 2018.
Warm welcome 18 months ago.
I am 93 and settled in happily.
Very good care - would recommend it to anyone.
How likely would you be to recommend Halsey House? Likely