9.4
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Royal British Legion
The Royal British Legion has six care homes across the country focused on delivering excellent short and long-term care for serving and ex-Service people and their dependants.
They offer a wide range of services including five homes with specialist dementia care.
What sets them apart is the extra effort their staff put into ensuring all their residents get the most out of life. A dedicated team of care assistants and nurses are proud of the excellent work they do.
Activities run include exercise classes, arts and crafts, bingo, film and computer clubs.
There are weekly days out, shopping trips and regular visits from entertainers.
Royal British Legion Locations (6)
- Browse 6 Care Homes owned by Royal British Legion
"I want to thank the entire personell who cared for Sue when 2 seizures. Impeccable care, so supportive to me. I stayed all day and night…"
Read all 97 reviews
from £1,668 / week
101 Rooms
Location Type
Care Home
Galanos House is situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. The home is set within a number of attractive landscaped gardens. The home ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Mais House
18 Hastings Road, Bexhill-on-Sea TN40 2HH
"Mais House is fabulous, my father has been a resident for just over six months now and has settled in so well. He is so happy and
all…"
Read all 73 reviews
from £1,313 / week
54 Rooms
Location Type
Care Home
Mais House is situated in a quiet cul-de-sac just a few miles from the sea in the picturesque coastal town of Bexhill-on-Sea, East Sussex. They have a regular minibus service into Bexhill-On-Sea ... Read more
"Exceptional Care home, my dad is so well looked after. He's happy and most of all he says I go to bed at night and feel safe. I go to bed…"
Read all 29 reviews
from £1,575 / week
90 Rooms
Location Type
Care Home
Dunkirk Memorial House is situated close to the village of Bishops Lydeard, eight miles from the bustling town of Taunton, Somerset. It is set in acres of landscaped gardens, between the Quantock and ... Read more
"My Mother has been a resident for nearly 12 months. Her room is lovely, food excellent, staff very friendly and attentive. There are…"
Read all 49 reviews
from £1,315 / week
89 Rooms
Location Type
Care Home
Halsey House is situated in the popular seaside resort of Cromer on the beautiful north Norfolk coast. The elegant old building is a great welcome for residents and guests alike. Cromer is famous for ... Read more
"My husband arrived at Lister House just over 6 weeks ago and we have never looked back. I didn't want our life to change; we still maintain…"
Read all 25 reviews
76 Rooms
Location Type
Care Home
Lister House is situated in landscaped gardens in the historic North Yorkshire town of Ripon, sometimes known as ‘the gateway to the Dales’. The town is easily accessible by road and public ... Read more
"My husband and I visited our friend, and our first impression was WOW! Such a lovely, clean and welcoming care home. The staff were very…"
Read all 40 reviews
77 Rooms
Location Type
Care Home
Maurice House is situated outside the coastal town of Broadstairs, Kent and enjoys picturesque coastal views of Joss Bay and the North Foreland lighthouse. Residents can visit the Charles Dickens ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Royal British Legion Reviews (313)
9.4
Royal British Legion has a Group Review Score of 9.4 (9.443) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Royal British Legion must have a Review Score.
from Margery T (Daughter of Resident) published on 17 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Exceptional Care home, my dad is so well looked after. He's happy and most of all he says I go to bed at night and feel safe. I go to bed at night knowing he is safe. I couldn't ask for anything more. From housekeeping support workers and management they all do an amazing job. Thank you to each and
every one of you
Reply from Eleanor Hallsworth, Quality & Performance Manager at Dunkirk Memorial HouseIts important that that your dad feels safe, that is great to hear. Thank you for taking the time to review Dunkirk Memorial house I will take pleasure in sharing your review and thanks with the whole team.
from Stephen B (Son of Resident) published on 17 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mother has been a resident for nearly 12 months. Her room is lovely, food excellent, staff very friendly and attentive. There are always activities she can choose to participate in. Her care has been excellent.
Reply from Samantha Buckley, Business & Performance Manager at Halsey HouseThank you so much for taking the time to send this very positive review, I will pass this on to our teams.
from Susan P (Friend of Resident) published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband and I visited our friend, and our first impression was WOW! Such a lovely, clean and welcoming care home. The staff were very kind and couldn't do enough for us. We were shown around and explained everything. Our friend's room was very cosy, and she settled in and felt comfortable very quickly.
I do not have a bad word to say; in fact, I think your care home is incredible.
Reply from Karen Farmer, Business & Performance Manager at Maurice HouseThank you very much Susan for the kind review; its nice to know your friend has settled in well.
from Christopher B (Husband of Resident) published on 6 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I want to thank the entire personell who cared for Sue when 2 seizures. Impeccable care, so supportive to me. I stayed all day and night and given food and drink. Constantly checking Sue nothing was too much trouble. The money I pay for Sue's care is worth every penny. She has been here for 13 months
and has given me much pleasure when I visit. Please give all people who cared for Sue a medal. Well done again.
Reply from Jo-Anne Wilson, Manger at Galanos HouseThank you for your review. Your feedback means a lot to us. I am so pleased that you feel your wife is being well cared for and that we are extending that care to you as well
from T L (Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have no problems at all every thing is 100% food is very good activity's good it is good to have pub on the place.Care staff have no problems with some times they appear to be under preassure but they seem to cope.I hope this is ok for you
Reply from Samantha Buckley, Business & Performance Manager at Halsey HouseThank you for taking the time to send this very positive review, it is greatly appreciated.
from S L (Daughter of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My first impression of Halsey Hoyse when initially phoning, then visiting to view on behalf of my mum, was how helpful and kind the administration staff were. The building itself was spacious and clean, and I was impressed with the various communal rooms and the main dining room.
During the four months
that mum was a resident, I was happy with the standard of care (although I sometimes felt that the carers were overloaded). The nursing staff, housekeeping and carers were all very kind and cheerful and did their best to make mum's last months as comfortable as they could. Her room was always kept clean and I was impressed with the standard of cleaning in the ensuite.
Reply from Katie Wade, Manager at Halsey HouseThanks you so much for taking the time share your feedback of our home.
from Mandy T (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mais House is fabulous, my father has been a resident for just over six months now and has settled in so well. He is so happy and
all staff are so caring, genuine and greet every one with a Hello and a smile, nothing is to much trouble for them.
Food is superb with a varied choice on the menu each
day.
Activities are so well thought out, Dad enjoys participating in what interests him.
Thank you to every one at Mais House for all that you do.
Reply from Susan Knight, Registered Manager at Mais HouseThank you so much for your incredibly kind words. Reading your review really made our day! We're so pleased to hear that your dad has settled in well and is happy here - that means everything to us. Helping our residents feel truly at home, comfortable and able to enjoy the things they love is exactly what we aim for every day. Your comments about our team, the warm welcomes, the food and the activities will mean such a lot to everyone. The staff genuinely care, and it's lovely to know that this shines through. It's a real privilege to look after your dad and to be part of his journey with you. Thank you for your trust and support - it honestly means more than you know.
from V P (Daughter of Resident) published on 24 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My 94-year-old mother has been at Dunkirk for the past 12 months - she has been very happy there - the staff are first class - always happy, and nothing was ever too much trouble. The activity staff kept Mum busy and entertained. All the staff including the cleaners all knew Mum's name.
Reply from Eleanor Hallsworth, Quality & Performance Manager at Dunkirk Memorial HouseThank you for reviewing Dunkirk Memorial House, It is great to hear your mother has been happy here and that you have rated us 5 stars in all areas. I will be pleased to share your kind comments with all the staff.
from Jill L (Friend of Resident) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I only visited once, but was impressed with so many aspects of this care home. To start, the friendliness and efficiency of the staff was comforting.The dining room had the atmosphere of a restaurant and the menu could be tailored to suit individual tastes. There was a lovely garden where residents
could go out to or be taken whenever they wanted. Altogether very impressive. My friend sadly was only there for a short time but he had the very best ofcare.
Reply from Susan Knight, Registered Manager at Mais HouseThank you so much for taking the time to leave such a thoughtful and positive review of Mais House.
We are truly pleased that, during your visit, you felt reassured by the friendliness and efficiency of our team. Creating a warm, welcoming and professional environment for residents and visitors alike is extremely important to us, so your kind comments mean a great deal to everyone here.
It is lovely to hear that you enjoyed the atmosphere of our dining room. Our team works hard to make mealtimes a positive and personalised experience, ensuring menus can be tailored to individual preferences and dietary needs. We also take great pride in our garden space, as we understand how important fresh air and outdoor access are to wellbeing.
We are honoured that your friend spent his time with us and that you felt he received the very best of care, . It is always our priority to ensure every resident is treated with dignity, compassion and respect.
from Jeanne K (Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Arrived Mais House 1 May 25. Have been first-class help and kindness from all staff bearing in mind my date of birth was 8th March 1923.
Reply from Susan Knight, Registered Manager at Mais HouseThank you so much for taking the time to share your kind words with us. We are truly pleased to hear that since your arrival at Mais House on 1 May 2025, you have experienced first-class help, kindness, and support from our team. Your feedback means a great deal to us and is a wonderful reflection of the compassion and dedication our staff strive to provide every day. It is a privilege to support you, and we are grateful for your trust in our care. Your message has been shared with the team, who will be very encouraged by your comments.
from Karen B (Friend of Resident) published on 12 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff are amazing, always smiling.
They have made me very welcome every time I visit the home.
My friend (dad) is so happy, he looks well, feels relaxed being in Maid House.
Very clean home. All over wonderful.
Reply from Susan Knight, Registered Manager at Mais HouseThank you so much for your wonderful review. We are delighted to hear that you always receive a warm welcome when visiting Mais House, and that our teams dedication and friendliness shine through. It means a great deal to us to know your friend feels happy, relaxed, and well supported here. Creating a comfortable, safe, and welcoming environment is at the heart of what we do, and feedback like this reassures us that we are achieving that.
We also appreciate your kind comments about the cleanliness of the home and the overall experience. Thank you again for taking the time to share your thoughts it truly means a lot to the whole team at Mais House.
from W H (Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Today I attended "arts uplift" which is an 1 1/2 hour class for the over 65's. It's an incredible space with a wonderful teacher have learnt so much. Tomorrow I will be there for a Tai Chi class which will give me a chance to help with my fitness. The cafe provides good food and drink at very reasonable
cost, great selection. I go to the the men's shed and am slowly learning how to operate things and make wooden items. It's a great place to be.
Reply from Jo-Anne Wilson, Manger at Galanos HouseThank you for taking the time to leave a review. I am so pleased that you are finding the facilities available of benefit
from Dale S (Wife of Resident) published on 4 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband has now been a resident of Dunkirk for almost 3 years. He is happy, relaxed and extremely well looked after. I have had other family members in care homes, all of which have been good. Dunkirk is in another league - it's fabulous.
Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial HouseThank you for your kind review, its wonderful to hear your husband is so happy at Dunkirk Memorial House.
from Anthony G (Brother-in-law of Resident) published on 12 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
From the moment I arrived to the time I left, every member of staff I met was professional, caring, and friendly. We had lunch in the dining room, and I met several residents who had "adopted" my brother-in-law and made him feel welcome. The food was excellent and properly cooked. The dining room staff
were all very friendly and helpful, and the service was prompt and attentive, better in fact than some supposedly good restaurants that I have patronised. I was impressed with the range of optional activities available, and the room was pleasant.
Reply from Susan Knight, Registered Manager at Mais HouseThank you so much for taking the time to share such a wonderful review. Were delighted to hear that you had such a positive experience during your visit. Its lovely to know that our team made you feel welcome and that your brother-in-law has settled in well and feels part of the community.
Were especially pleased that you enjoyed the meal and dining experience our catering and hospitality teams take great pride in providing freshly prepared, nutritious meals and friendly service.
Your kind words about our staff and the home environment mean a great deal to us, and well be sure to share your feedback with the whole team.
from Louise H (Daughter of Resident) published on 11 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Our mother was a resident of The Mews for the final 4 years of her life. We could not have been happier with the level of loving care that she received over this period.
My daughter and I searched for over 2 years for the right care for her. We do not live local to Taunton but reasoned that the right
Care Home was better than the most convenient Care Home. The moment we crossed the threshold of Dunkirk Memorial House we knew we had found the right place for her.
Over the years she was a resident we never doubted our choice. She and we, her family, were beautifully looked after.
Her final days were managed empathetically and calmly. We cannot thank you enough for making a difficult time for us all as easy as it could be.
Thankyou from us all for all that you do.
Reply from Eleanor Hallsworth, Business & Performance Manager at Dunkirk Memorial HouseIt was our pleasure to provide care for your mother, she will be greatly missed at Dunkirk Memorial House. Thank you for taking the time to review us and pass on your gratitude at what must be a very difficult time for you and your family.
from Lindsay K (Daughter of Resident) published on 5 November 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The staff are always pleasant and helpful. My mother is treated with respect and her wishes taken into account. Laundry and cleaning are to a high standard. Food is tasty with plenty of choice for smaller appetites. It is very nice to be able to enjoy a guest lunch with my mother and to sit in the comfortable
little bar for a chat.
Reply from Susan Knight, Registered Manager at Mais HouseThank you so much for your kind words and thoughtful feedback. Were delighted to hear that your mother feels respected and well cared for, and that youve both enjoyed the quality of our food and the welcoming atmosphere. Its wonderful to know that the little touches like sharing a guest lunch or relaxing in the bar have made your visits enjoyable. Your comments mean a great deal to our team, and well be sure to share your praise with them.
from S T (Wife of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Dick came Mais House for a rest bite break.
As this was the first time for him to be away from me as his carer, he was apprehensive.
My sons visited him in my absence and always found Dick happy, though one occasion he was tired( this is normal for Dick as he sleeps a lot at home.)
He is difficult
to assess as with his dementia he is often very forgetful. My opinion is that he has been very happy though home sick and missing Daisy, our small dog.
We, the boys and myself have been impressed with all the staff, who although busy are friendly and very helpful.
Dick had a well found room with en suite with all he needed. All was spotless and I found was perfect for his privacy as needed.
Thank you Mais House for looking after Dick so well, it made a huge difference to my break knowing he was so well cared for.
He seems to have made a friend in Ron and he said he would like to come and see him.
Sue
Reply from Susan Knight, Registered Manager at Mais HouseThank you so much for sharing your kind feedback about Dick's stay at Mais House. We are delighted to hear that he was happy and well cared for, and that you were able to enjoy your break with peace of mind. It's wonderful that he made a connection with Ron and felt comfortable in his surroundings. Your words mean a lot to our team, and we are grateful for your recognition of the care, friendliness, and dedication our staff provide. We will continue to ensure Dick-and all our residents-feel safe, supported, and valued. Thank you again for taking the time to share your experience. We look forward to welcoming Dick (and perhaps a visit to see Ron!) back to Mais House in the future. Kind Regards
from L B (Daughter of Resident) published on 10 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
1. Inquiry - RBL Galanos House, was welcoming, answered my questions, felt safe and listened to.
2. Application - process was clear and exceeded my expectation. It covered eligibility, the forms 'This is me' and 'accessibility' were so goof to have mum voice.
3. Visit - mum was nervous, but this
disappeared instantly with the welcome, friendliness and your which exceeded her expectations. Liz, our guide respected and talked to mum all the time. It felt safe and mum noticed that as she was shown around. The pace of the tour was at mum's pace. No rushing and answered all questions with knowledge and passion. Residents, maintenance man, carers and others all spoke to mum using her name and it felt like a happy place but more than that it felt like a special community. It was a personal visit, thank you for making it special. Before leaving mum met Sarah, deputy manager, who like everyone focused on mum and her experience and asked if mum has any questions? Just the one; 'when can I move in?' - two hours and a life changing experience of which as her daughter was wonderful to hear - she made her own decision and I'm so proud of her but I'm also so grateful to all the staff at Galanos House.
4. Transition - Assessment for mum's care and accessibility was thoughtful and thorough. Mandy, thank you. Moving day was special, having lunch with mum in the restaurant helped us all. Mum's room looked great. The furniture was set out well, and we loved helping mum unpack as so many residents and staff popped their heads in to say hello to mum, wonderful. The online financial set up was easy.
Visiting mum is wonderful, she has a voice and is enjoying herself and the staff, careers and new friendships are special already. I'm so proud of mum and so grateful to RBL Galanos House and all the staff. Mum lost her soul mate, my dad in May this year, and now in September she's not alone and in a wonderful community. Thank you xx
Reply from Jo-Anne Wilson, Manger at Galanos HouseThank you for taking the time to leave a review. I am so pleased that you have had a positive experience and that mum has settled well into Galanos House
from Madeleine V (Friend of Resident) published on 9 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We have visited a resident in Mais House on 3 occasions in the past year and been extremely impressed. The staff are efficient, attentive and very friendly and the home beautifully clean and well kept. The friend we visit always looks immaculate with a shirt and tie and well groomed. He is always
cheerful despite suffering from dementia and enjoys being in Mais House where the care is excellent.
Reply from Susan Knight, Registered Manager at Mais HouseThank you so much for your lovely review. At Mais House, were committed to providing person-centred care where each residents wellbeing, dignity, and choices are at the heart of everything we do as a Royal British Legion home.Your kind words mean a great deal to us and will be shared with the whole team they take great pride in delivering compassionate care every day. We truly appreciate your visits, as do our residents, and its always a pleasure to share our home and warm hospitality with families and friends.
from Velda C (Daughter-in-law of Resident) published on 9 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I am very grateful to the lovely, kind staff at Mais House, Bexhill , who are looking after my dear father-in-law so well.
He has been visiting Mais House for respite care over the past three years, but has now become a permanent resident.
The staff are always so helpful, patient and kind to all
of those in their care. There are lots of activities for the residents to join in if they so wish and The Link area is such a nice place for them to sit.
I've joined my father-in-law for lunch there on several occasions and it's like a five star hotel! There's always plenty of choice, the portions are just the right size and the food is delicious and homemade.
Thank you for all you are doing.
Reply from Susan Knight, Registered Manager at Mais HouseThank you so much for your lovely and positive comments. We're delighted to hear that you enjoyed the fine dining experience and the excellent care provided at Mais House. Your feedback truly means a lot to us.I will be sharing your kind words with our dedicated teams who work so diligently to deliver great, person-centred care to all our residents.You are always welcome back anytime - we look forward to seeing you again soon!Kind Regards Sue Knight
Frequently Asked Questions about Royal British Legion
Costs for care homes owned by Royal British Legion
Average costs per week for care homes owned by Royal British Legion by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Royal British Legion, based on 4 out of 6 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,468
Residential Dementia Care
£1,682
Nursing Care
£1,850
Nursing Dementia Care
£2,113
All Care Types
£1,468
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Royal British Legion own?
Royal British Legion own 6 Care Homes.
Which Royal British Legion Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal British Legion to verify any information. View our terms and conditions.
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