Care Home Owned by Royal British Legion in Norfolk

allowed. It was perfect that Halsey House provided food & drink and a room for Dads birthday party & he was able to invite his friends & relatives.

she has said Halsey House is where she would like to go.

me, making sure I ate, giving me access to a shower, and comforting me through the day and evening. A few tears were shed by the professional staff, which goes to show how much they care.

extremely clean. As soon as you enter Halsey, you know the home is very well managed and offers a calm and caring environment.
The rooms are an excellent size, with a specious bathroom, have a nice garden view and cleaned every day.
The care team are excellent, and I am so impressed with the job they do. Really nice genuine and caring people who all give that something extra to make the residents comfortable
When its my time for a care home, I hope I can come to Halsey !!

time to speak to residents and staff alike. She has an open door policy for staff to be able to air their views and is there to listen and to care whatever their reasons. A very well-run home that we are so lucky to have.

Danbury Lodge to anyone that is ex-service. I am always kept informed of Dad’s care and anything that may affect him. My mum is very happy that Dad is in a place that he feels at home which has made the decision for long-term care an easier one.

I am always informed of ongoing health issues and what has been decided with health professionals and treatments.
Residents rooms are light, airy and en-suite. There is room for little bits from home to make it personal and homely.
There is a programme of activities for everyone and entertainment with outside entertainers just about every week. Activities staff always encourage residents to take part in anything planned and even have manicure sessions which our family member loves.
I can honestly say it’s a fabulous place and am very happy that our family member is here.

was wonderful. I have never been to such a warm and welcoming space! Great care and attention have been paid to the decor and arrangements there so that it does not feel like a 'secure' unit, but does feel safe.
Since moving to Halsey House, she has become more sociable and comfortable, which was happening less and less in the main part of the home because of her specialist needs. We were able to visit with my young son and it was like we had taken her out to lunch, even though we were at Halsey. The carers who work with her, the site team, and the receptionists and admin staff can't do enough to support her and us when we visit, especially since we are a considerable distance away.

and respectfully courteous. In future days I would be glad to be an occupant.

in activities. The food was also excellent and catered for her increasingly particular needs.
She was 100 when she died and her end-of-life care, both for her and her family, was also exemplary. We were so fortunate that her life ended in emotional and physical comfort.

staff at all levels. Nothing is too much trouble and all the staff genuinely care for the residents. Some facilities are slightly outdated but ideal for the elderly residents. The menus are somewhat repetitive with limitations on evening meals but for the most part well presented, tastes and good quality. Activities for most residents are ideal and I have taken part in quite a few activities. I would like to take part in more and include new activities such as board games or who did it mysteries. Jigsaw boards and rolls would be nice.

and very functional. The people I have spoken to and got to know in such a short time visiting Mother are all delightful and happy to be in Halsey House as it is a real home to all. Most of all, my mother is happy there and in only a couple of weeks she is engaging with everyone there and taking part in activities and especially enjoying the food and care. She has benefitted straight away which is a great joy and relief to my wife and I.
Thanks to all at Halsey House.

difficulties. We can not recommend Halsey House highly enough for the care of residents or as a place of work with excellent staff development opportunities.

stress the amount of care shown to my family.
Dad has been there for over 1 month now, and he has settled in with zero problems.
He is 98 years old and has no health issues apart from mobility.
We hear so much negative feedback, and bad press about care homes, it is so nice to be able to give a positive view.
The staff are second to none, and we thank you for your care and support.
Thank you.

and the staff are thoughtful and attentive. The atmosphere in Danbury is always calm and positive. The dining room is always set out like a restaurant, a minor item maybe but it's indicative of standards and shows respect. My sister was a keen gardener and the staff have encouraged her to help water and weed the small garden in the center of the unit and to help choose plants. Danbury should be a template for all Alzheimer's care units and I trust them completely with my sister's care.