Care Homes Owned by Royal British Legion in Norfolk

Beautiful care home, that makes you feel that homely feeling.when you are there. Staff are so helpful and friendly. The Manager herself goes out of her way to make sure staff, residents and family and friends are happy. She always as the time to listen to everyone.

PS Dad said the other day, "I'm going to get to 100" - he never said that before.

Good maintenance needs to be supported by life cycle replacement, which is lacking at the moment.

I would like to say how happy my mother has been since moving in Oct 25. She is well looked after both physically and mentally. The staff are outstanding, always happy, and so helpful. Halsey House is clean and well maintained. Staff are welcoming and helpful to family members and friends.

My Mother has been a resident for nearly 12 months. Her room is lovely, food excellent, staff very friendly and attentive. There are always activities she can choose to participate in. Her care has been excellent.

I have no problems at all every thing is 100% food is very good activity's good it is good to have pub on the place.Care staff have no problems with some times they appear to be under preassure but they seem to cope.I hope this is ok for you

During the four months that mum was a resident, I was happy with the standard of care (although I sometimes felt that the carers were overloaded). The nursing staff, housekeeping and carers were all very kind and cheerful and did their best to make mum's last months as comfortable as they could. Her room was always kept clean and I was impressed with the standard of cleaning in the ensuite.

My only suggestion would be for staff to use "Hello, my name is" badges.

The home is imaculate, staff are very approachable and caring towards residents. When I have had any concerns the issues have been dealth with satisfactorily. Visitors to my father are always very impressed & say 'I would like to live here'. I am very pleased with the freedom & autonomy residents are allowed. It was perfect that Halsey House provided food & drink and a room for Dads birthday party & he was able to invite his friends & relatives.

Mum went to Halsey for 3 weeks of respite.

All of our dealings with the staff leading up to mum going in and when she was there, were really good.

She has since told me she wouldn't hesitate to go back for more respite another time, or if the situation should arise that she needs full time care, she has said Halsey House is where she would like to go.

The staff was friendly and it was clean and tiny. Where the care home is situated in Cromer near the beach. It's quiet

My wonderful husband was cared for by the Team at Halsey House. He passed away peacefully with me present. The staff were sensitive and caring. I was treated with the utmost respect. They made sure my most treasured man was comfortable until the end. I can not thank them enough for how they looked after me, making sure I ate, giving me access to a shower, and comforting me through the day and evening. A few tears were shed by the professional staff, which goes to show how much they care.

When its my time for a care home, I hope I can come to Halsey !!

I have been comfortable and safe while staying in Halsey House, The care staff are excellent.

My dad has been in Danbury Lodge for nearly a year and he has received excellent care throughout. The carers are so kind and considerate, always giving Dad his dignity. They are always trying to make him as comfortable as possible particularly now that he is chair/bed-bound. I would definitely recommend Danbury Lodge to anyone that is ex-service. I am always kept informed of Dad’s care and anything that may affect him. My mum is very happy that Dad is in a place that he feels at home which has made the decision for long-term care an easier one.

As we live a long distance away they provided us with lunch which was lovely.

During her final hours staff were with her 24/7. All staff work incredibly hard and show so much empathy.

I can honestly say it’s a fabulous place and am very happy that our family member is here.

Since moving to Halsey House, she has become more sociable and comfortable, which was happening less and less in the main part of the home because of her specialist needs. We were able to visit with my young son and it was like we had taken her out to lunch, even though we were at Halsey. The carers who work with her, the site team, and the receptionists and admin staff can't do enough to support her and us when we visit, especially since we are a considerable distance away.

Halsey House seems to me to be a care home in actuality and not only in name. For over six years I have regularly visited a dear friend whose home is now with you. Thus I think I have a valid idea of its quality. Almost without exception, the staff from humble cleaners upwards are efficient, helpful and respectfully courteous. In future days I would be glad to be an occupant.