Dunkirk Memorial Home

Minehead Road, Bishops Lydeard, Taunton TA4 3BT

Group: Royal British Legion

Person in charge: Anne Lewin (Matron/Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 90 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ex-service men and women and their dependants. Ages 65+.

Single Rooms: 78

Shared Rooms: 6

Rooms with ensuite WC: 48

Weekly Charges Guide: Nursing Care Single £520 – £745 (These prices are only a guideline, please contact Dunkirk Memorial Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Dunkirk Memorial Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.6 Dunkirk Memorial Home has a Review Score of 7.6 (7.639)

The Review Score of 7.6 (maximum of 10) for Dunkirk Memorial Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Dunkirk Memorial Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Dunkirk Memorial Home is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.056 Points relating to the number of positive Reviews for Dunkirk Memorial Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 1 Reviews ÷ 18 Target = 0.056

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Dunkirk Memorial Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Dunkirk Memorial Home

  • Daughter of Resident/Service User
    1

Our precious mother was at Dunkirk Memorial Home for nearly five years. She sadly passed away in December. The quality of the care she received throughout the duration of her stay was outstanding. The care and support that she received in the two weeks whilst she was on end of life care was also outstanding.

The staff at the home were very sensitive and were not phased by the amount of family members that stayed with her throughout this time and made us very welcome.

As a family, we would not hesitate to highly recommend this home.

How likely would you be to recommend Dunkirk Memorial Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Dunkirk Memorial Home

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Dunkirk Memorial Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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