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Care Provided by Dunkirk Memorial House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdressing, newspapers and bar are not included and are charged to the resident.
The price(s) shown are provided by the care home. Contact Dunkirk Memorial House for full pricing details and T&Cs.
Contact Dunkirk Memorial House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal British Legion
- Voluntary / Not for Profit Owned
Person in charge
- Anne Lewin(Matron/Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Ex-Service men and women and their spouses
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (86)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (86)
Visiting
- No restrictions
Parking
- Parking available on site
Dunkirk Memorial House Reviews (34)
Dunkirk Memorial House has a Review Score of 9.7 (9.661) out of 10, based on 16 reviews in the last 2 years.
Over all time Dunkirk Memorial House has 34 reviews.
I stayed at Dunkirk as a resident and I was made to feel very welcome by staff and other residents. The food was fantastic and I thoroughly enjoyed the mealtimes. The rooms were clean and tidy.
Thank you for taking the time to review Dunkirk Memorial House, I'm pleased you enjoyed your stay.
I can't believe how lucky my parents are to be in Dunkirk House. We as a family are so grateful that our parents are getting such good quality care at this stage in their lives, both in their 90's. The staff are very professional and caring. The food is of the highest quality and very good choices. The chef and catering staff are friendly and very attentive towards the individual needs. Right from the minute I walked into Dunkirk House, the warm welcome I received from the receptionist and all the staff, is like no other care home I have visited. Thank you all.
Thank you for taking the time to review Dunkirk Memorial House. I will take pleasure in sharing your positive feedback with the whole team.
I have on two occasions in the last three weeks stayed at the home for lunch with my wife and each time we had to wait some 45 minutes before being served.
I do not know if this is the norm, but do feel that the lunchtime situation should be checked.
Thank you for your review. I am very pleased that overall you have an excellent impression of the home. I am so sorry you have experienced delays in service in our dining room recently. My deputies and I will carry out some investigations and audits and speak with the catering team to see if we can establish what has happened and to ensure we improve our service to you.
I cannot speak highly enough about this care home. My father loves it. At 96 his mind is very active but his body is weak. Dunkirk gives him the mental stimulation he needs whilst at the same time caring for his physical needs. He loves the carers and nurses. After 5 months at Dunkirk, he looks 10 years younger. Wish I could go in for a spell!
The whole team play a part to support the best quality of life for our residents. It is lovely to hear your positive feedback, I will have pleasure in passing it on to our team.
The wing is very well managed and staffing levels are excellent, and they all provide the care and compassion you would hope to see if it was your family member.
Thank you for taking the time to review The Mews dementia facilities at Dunkirk Memorial House. I will be very pleased to share your wonderful feedback with all the staff.
My grandmother was a resident for many years at Dunkirk Memorial House, as was my grandad; the best and most comforting thing was that both were able to move to Dunkirk Memorial House together when my grandad became unwell, and obviously, my grandmother chose to stay once he passed which is testament to the fantastic level of care and support provided by all the staff. I never once worried or doubted that they were in the right place; I cannot fault any part of Dunkirk Memorial House. The staff are what makes the place. All of them are exceptional. Caring, empathetic and who go above and beyond. Such was the bond between my grandmother and the staff that we had quite a few attend her funeral. That alone meant the world to my family. If you have any doubts about Dunkirk Memorial House, put them to one side. You or your loved one will be well taken care of. I cannot thank Dunkirk Memorial House for all they did for my grandmother and grandfather during their time there.
Thank you for taking the time to review Dunkirk Memorial House. Our staff will be so pleased to hear that their exceptional care and attention are appreciated. Your grandparents are missed here by our Dunkirk Memorial House community.
A big thank you to you all.
The Royal British Legion provide training for all our staff to the highest standard, it's wonderful to hear that this is transferred to the service they provide. Thank you for your lovely comments we will ensure these are passed on to the whole team.
When the time came that mum chose to go into a care home, there was no hesitation in choosing Dunkirk. A short stay previously with dad, had given some idea of the attention to resident's requirements that would be given, but when mum moved in, from day 1, the attention and loving care mum received was over and above expectations. Of course, there are always days when something does not go right, but to know mum was going to get all the care she needed and was going to be safe and comfortable in her surroundings gave us peace of mind as well, which in its turn was important to mum. We were always welcomed and looked forward to visiting and staying with mum, (bearing in mind covid) to hear the latest news, gossip and interactions with all the staff, which were many and mum felt loved and part of a new family in her new home. When the time came for mum to need extra care at the end of her life, there was never a moment we felt mum was alone, the love from all the staff was beyond amazing.
Thank you for your kind comments this will be passed on to our staff. It is lovely to hear that the genuine passion and love our staff deliver on a daily basis is noted and appreciated so much.
Such a warm and welcoming environment from the moment you come through the front door. Nothing is too much trouble and the staff are friendly and approachable. The communication during the recent flu and covid outbreak was excellent and then the staff managed to still organise and present an incredible Christmas with a delicious menu, individual well-thought-through presents and so many activities to enjoy. Thank you one and all.
Thank you for taking the time to leave a review. We are glad to hear Christmas time was so enjoyed and will pass on your lovely feedback to our team.
Professional, responsive, fun. Staff in all departments knew Mum as an individual and built good-quality relationships with her and our family. Very thoughtful and efficient in Mum's last days. Forever thankful.
We are very fortunate to have an amazing team of staff who genuinely provide person-centred care. I know your mother was highly thought of and is missed here at Dunkirk Memorial House. Thank you for taking the time to review us.
My father has been a resident in Dunkirk Memorial Home since March 2022. I regularly visit and always unannounced so see first-hand what amazing care looks like in practice. If I was to be ultra critical I would struggle to find any fault and this covers the entirety of the home and all staff. Quite simply, 10 out of 10 does not reflect how amazing the home is.
Thank you for your kind review. We are delighted that you appreciate our staff's efforts and will be very pleased to pass on your comments to the whole team.
My family all hoped that our mother’s quality of life could be as good as possible during the final few months of her life and the outstanding care at Dunkirk Memorial Home meant that our best hopes were exceeded. Mum thoroughly enjoyed the variety of activities on offer when she was well enough to participate and the high quality meals ensured that she ate well with opportunities for socialising with others. All staff were so kind and understanding and the home accommodated several family gatherings which has given us precious memories. The end of life care mum received was amazing; all staff treated her with such kindness and dignity. My siblings and I were made to feel extremely welcome at all times of the day and night and supported well by staff. Overall, the positive experience mum had at Dunkirk Memorial House ensured that the final few months of her life were the best they could possibly be and her last few days were so peaceful. Thank you so much.
Their care and tender support are making Mum’s life safe, fulfilled and contented.
Activities with music, tea dances and art and craft, that are incredibly important to sustaining self-confidence - are a joy to observe our mum engaging in. Varied and traditional fresh, nutritious on-site meals are absolutely first class. We are delighted that everyone is so beautifully looked after. It’s a pleasure to visit and a comfort Mum is happy there. First-class on every front.
Thank you for such positive feedback. The team work hard to welcome new residents and their families to our home.
Our precious mother was at Dunkirk Memorial Home for nearly five years. She sadly passed away in December. The quality of the care she received throughout the duration of her stay was outstanding. The care and support that she received in the two weeks whilst she was on end of life care was also outstanding.
The staff at the home were very sensitive and were not phased by the amount of family members that stayed with her throughout this time and made us very welcome.
As a family, we would not hesitate to highly recommend this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 January 2019Outstanding
- CaringGood
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dunkirk Memorial House.
There are no upcoming events for Dunkirk Memorial House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Dunkirk Memorial House.
Accreditations
There are no accreditations posted yet for Dunkirk Memorial House.
Meet the Team (1)

“There’s a shared bond at Dunkirk Memorial House because of the service connection, which means there’s a real sense of team spirit. Everyone looks out for each other, and we do everything we can to make those who have given so much to our country feel completely at home.”
“We’re hugely proud of our very special Dementia Mews where we focus on the emotional needs of our residents, stimulating memory through a variety of prompts like Victorian-style interiors.”
“Our Wellbeing Team is at the heart of the home and enjoys seeing our residents getting involved in hobbies they already love – and some new ones too. This includes art and craft classes, flower arranging, gin tasting, card games and trips out to the local towns.”
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