Galanos House

Banbury Road, Southam CV47 2BL
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10 97 Reviews
  • Galanos House, Southam
Galanos House is situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. The home is set within a number of attractive landscaped gardens. The home organises regular shopping trips in their minibus, as well as visits to the nearby historic towns of Warwick, Stratford-upon-Avon and Rugby.

At Galanos House, they recognise the importance of residents’ shared experiences. People there form special bonds and make new friends. They offer nursing, residential and dementia care, as well as respite and day care. The home is purpose built and opened on its current site in September 2002. It now has 91 spacious single rooms, all of which have en-suite facilities. The smaller lounge areas and seating alcoves give the home a cosy, comfortable feeling, where you can sit and relax with a good book, enjoy a board game or chat with friends over a coffee. The air-conditioned conservatory gives the space an outdoor feel with an indoor temperature.

The care at Galanos House has been classified as ‘outstanding’ following a Care Quality Commission inspection in November 2017. Galanos House was also named ‘Care Home of the Year 2015’ by the National Care Awards, for its high standard of care and dedicated dementia care unit, Poppy Lodge.

The social side to life at Galanos House is very important. Their wellbeing team make sure there’s always lots to look forward to, including quizzes, art and craftwork, dancing, singing and concerts. Guests are always welcome to join residents for a meal in the dining room. The in-house cinema and bar add to the residents’ enjoyment. Camaraderie, social interaction and helping residents pursue their hobbies and interests play a big part in the day-to-day life at Galanos House.
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Care Provided by Galanos House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1426
  • Self-Funded Residential Dementia Care: from £1517
  • Self-Funded Nursing Care: from £1802
  • Self-Funded Nursing Dementia Care: from £1517
  • RESPITE Self-Funded Residential Care: from £1426
  • RESPITE Self-Funded Residential Dementia Care: from £1517
  • RESPITE Self-Funded Nursing Care: from £1802
  • RESPITE Self-Funded Nursing Dementia Care: from £1712

These prices are only a guideline, please contact Galanos House to find out the exact price for your requirements.

Contact Galanos House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Galanos House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Jo-Anne Wilson (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ex-Service men and women and their dependants
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (101)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (101)

Visiting

  • Open visiting. Masks are required to be worn for the duration of the visit

Parking

  • On site parking including accessible parking

Galanos House Reviews (97)

10

Galanos House has a Review Score of 10 (9.963) out of 10, based on 54 reviews in the last 2 years.
Over all time Galanos House has 97 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Galanos House
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Total of 97, showing 1-20
Review from L B (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1. Inquiry - RBL Galanos House, was welcoming, answered my questions, felt safe and listened to.
2. Application - process was clear and exceeded my expectation. It covered eligibility, the forms 'This is me' and 'accessibility' were so goof to have mum voice.
3. Visit - mum was nervous, but this
disappeared instantly with the welcome, friendliness and your which exceeded her expectations. Liz, our guide respected and talked to mum all the time. It felt safe and mum noticed that as she was shown around. The pace of the tour was at mum's pace. No rushing and answered all questions with knowledge and passion. Residents, maintenance man, carers and others all spoke to mum using her name and it felt like a happy place but more than that it felt like a special community. It was a personal visit, thank you for making it special. Before leaving mum met Sarah, deputy manager, who like everyone focused on mum and her experience and asked if mum has any questions? Just the one; 'when can I move in?' - two hours and a life changing experience of which as her daughter was wonderful to hear - she made her own decision and I'm so proud of her but I'm also so grateful to all the staff at Galanos House.
4. Transition - Assessment for mum's care and accessibility was thoughtful and thorough. Mandy, thank you. Moving day was special, having lunch with mum in the restaurant helped us all. Mum's room looked great. The furniture was set out well, and we loved helping mum unpack as so many residents and staff popped their heads in to say hello to mum, wonderful. The online financial set up was easy.
Visiting mum is wonderful, she has a voice and is enjoying herself and the staff, careers and new friendships are special already. I'm so proud of mum and so grateful to RBL Galanos House and all the staff. Mum lost her soul mate, my dad in May this year, and now in September she's not alone and in a wonderful community. Thank you xx
Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for taking the time to leave a review. I am so pleased that you have had a positive experience and that mum has settled well into Galanos House

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Review from Christopher B (Husband of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife Susan admitted January 20th and has been given first class care. From the cleaning staff to the nurses impeccable service. I am more than happy. Keep up the great work.
Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for taking the time to leave a review. I am so pleased you are happy with the home and the care for your wife

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Review from Christopher B (Husband of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wish to thank all the carers who looked after me and my wife who resides. It was our 49th wedding anniversary. We were treated to a lovely lunch and pudding. The staff were brilliant and made our day. The care she receives is wonderful at the home, splendid, top notch.
Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for this lovely feedback. I am so pleased you enjoyed your special day with your wife

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Review from Judy R (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is on Nursing at Galanos. She receives excellent care from the whole staff team who are also very welcoming to us as her family. We were able to enjoy a lovely birthday celebration with mum though the standard of consideration is not reserved just for special occasions. I am particularly impressed
by the open, receptive way that staff respond to concerns and questions which fits with the values of the care home. I also really appreciate the attention paid by staff to the small but crucial acts of personal care
Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for taking the time to leave this review. We really appreciate your feedback and I am so pleased that you are happy with the care mum is getting at Galanos House

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Review from T B (Wife of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall the experience at Galanos house has been outstanding. They work hard to achieve a safe and familiar environment for the residents. Visitors are welcomed and know exactly where the resident is, or find out immediately where they are.
Visitors feel they are part of an extended family. The staff
are helpful and considerate and Nothing is too much trouble .
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Review from Bronda H (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
If there are any issues they are minor and very quickly resolved. The staff are professional whilst at the same time friendly and approachable. The volunteers are absolutely wonderful, kind-hearted people. The accommodation is superb, each room reflects its residents character and each one is very
personal. There are regular outings for those willing and able and plenty of 'indoors' entertainment. There's always a sense of well-being.
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Review from Ruth O (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic staff and volunteers. Lots of activities arranged daily. Individual needs addressed at all times. Great food, and choices for those with specific tastes/needs. I have highest regard for this facility.
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Review from H I (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been living in the residential wing at Galanos for almost three years, and I'm extremely happy with the care he receives. He enjoys and actively participates in many of the activities on offer and even contributes to life at the home in his own way. To him, Galanos feels like one big family-from
the management team to the care staff and fellow residents-and he has received meaningful support from that family in many different ways. I am deeply grateful for the support from the staff in looking after him - thank you very much.
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Review from Vicki W (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for making Dad's first impressions so positive! I was so impressed that, having dropped his TV off at Reception at around 10am, that it was already PAT tested and set up to work in his room by the time he arrived, 2 hours later.
Similarly, he mentioned he had been overwhelmed by how he
was received when he arrived.
Reply from Lucy Westland, Business Manager at Galanos House

Perfect, so pleased we have exceeded expectation and your family have received a warm Galanos welcome. Thank you so much for leaving us your review, appreciate it.

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Review from Sue G (Wife of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Galanos House is.amazing, I can not fault it in anyway, I would go as far to say it has saved my husband's life as well as my own, everyone from nursing staff to carers to everyone who works there and of course the volunteers do the most amazing job, I am so grateful to all of them.
Reply from Sarah Taylor, Admin Supervisor at Galanos House

We are so happy we have been able to help and support you and your husband, your kind words are greatly appreciated by our wonderful team here. Thank you very much.

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Review from Allison M (Daughter of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The experience I've had since my Father arrived at Galanos has been the best I could've wished for. From the management through to the nurses , care staff , activities team, maintenence & cleaners . They are all amazing . Nothing is too much trouble . They make my Father comfortable and well cared
for and myself when visiting very welcome.
Overall this is an outstanding care home.
Reply from Lucy Westland, Business Manager at Galanos House

So glad to hear your Galanos experience has been a positive one, we do strive to make a difference. Thanks you so much for your review, it is appreciated.

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Review from Jude G (Daughter of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's all about exceptional people who really care about exceptional residents
And dedicate themselves to making live truly golden for mum and every resident
I hope I will be lucky enough to end up here when I can't manage alone
Thank you
Reply from Lucy Westland, Business Manager at Galanos House

Thank you for your review, we really do appreciate you taking the time, such kind words and sentiment. Thank you.

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Review from Anthony E (Son of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ever since my mum arrived at Galanos in August 2024 the staff have been amazing and to this day they continue to be amazing and do a great job looking after everyone in the care home. I really can't thank them enough for everything they do and have done for my mum. My Father was also a resident at Galanos
in 2018 and I am very grateful for all the love care and the support of the staff and management. I must also say about the volunteerers they do a fantastic job as well and deserve a lot of praise for giving up there time to help others. My mum is well looked after and treated so well by everyone. Every chance we get we all should try and donate something to this wonderful care home. Thank you very much to everyone that makes Galanos house very special for my mum and I know that my mum is truly grateful and appreciates everything that every member of staff, management and volunteerers do for her. So a masssive thank you from my heart to you all.
Reply from Lucy Westland, Business Manager at Galanos House

Thank you so much for your kind review, we are delighted that we have been able to help your family live their best life. Our staff and volunteers really are a very dedicated team, we are very lucky. Thank you.

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Review from Michael S (Son of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Galanos House for more than nine years. Mum lived in Poppy Lodge for the first seven years of her stay, and on the nursing wing for the last two years. My mother recently passed away peacefully at Galanos House at the age of 90 after having lived with the effects of Alzheimer's
for round 15 years.
The level of care that my mother received consistently over her nine years at Galanos can only be described as outstanding. Without exception, the staff were patient, kind, caring and professional in all of the aspects you could wish for.
There were many staff that had looked after Mum over the nine years, and too many to be able to thank when Mum passed away. Mum gained peace, security, happy times and kindness but - most of all - care and love too from the team at Galanos. My sister and I could not be more thankful for the way our Mum was cared for at Galanos and we believe Mum would have agreed.
Reply from Lucy Westland, Business Manager at Galanos House

Thank you so much for taking the time to review, your kind feedback will be passed on to the team. We are delighted to hear your kind works and are thankful we were able to support your family through this difficult time.

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Review from Emma L (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Galanos House and Poppy Lodge where my mum is looked after provide excellent care. Everyone is kid and approachable and look after the whole family. Mum feel safe and glad she is well looked after and can see me on a regular basis. Galanos House is kind, caring and clean, thanks to the wonderful staff
and volunteers.
Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for taking the time to write a review for Galanos House and Poppy lodge. I am so please that your mum is settled and being well cared for. We really appreciate your comments.

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Review from B K (Son-in-law of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Galanos House is a bit special in my opinion. The culture in any organisation is key and Galanos appears to have one that is very caring both to residents and to staff. It appears to lead to low turnover of staff which is key in any organisation but particularly so in a care home. And I believe a lot
of how an organisation performs reflects what comes from the top. Going into a care home can never be easy but I have no worries about my mother in law at Galanos - she is really well cared for and it shows. It was the same for my late father in law too. I have experience of a relative in another care home and it's like chalk and cheese!
Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for taking the time to leave a review for Galanos House. Your thoughts and opinions are very welcome and your positive feedback really important to us

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Review from L H (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Making the decision to move a family member to a care home is always difficult but I cannot speak more positively about our Galanos House experience so far. My dad came to Galanos House for a short stay but has recently made the decision to become permanent. Every member of staff is kind, welcoming
and cares for Dad to an exceptionally high standard. Thank you to all involved.
Reply from Lucy Westland, Business Manager at Galanos House

Thank you so much for your lovely review, I am so pleased to hear of your positive experience here at Galanos House. We are extremely proud of all our staff, they are such ambassadors for the RBL and Galanos House, and they really are passionate about their work and enhancing the lives of our residents. I will make sure that they are aware of this feedback. Thank you so much.

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Review from S B (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The fact that the carers and nurses and all staff at Galanos House really do care shows massively. They have made my father's life liveable again. The team are really supportive and does their very best to help. The activities that the team run for residents are great and help to keep my father entertained
and involved, much more than other care homes have done in the past.
Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for taking the time to publish a review for Galanos House. Your feedback is appreciated.

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Review from Clifford J (Son of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic and attentive care of my father, fully supportive and also kind and engaging. From name places at the dinner table, seemingly endless tea coffee and biscuits, to services like taking him to the dentist or meeting all medical needs, the Galanos team are really amazing.
Reply from Lucy Westland, Business Manager at Galanos House

Thank you so much for your kind review, this is our resident's home so we aim to make sure that all their needs are accommodated and their expectations exceeded, in order for them to live their best lives here with us; that includes liberal quantities of tea and homemade cake!

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Review from M H (Sister-in-law of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault the care my brother-in-law is receiving at Poppy Lodge, all of the staff are lovely, friendly and caring. Nothing is ever too much trouble, they always have time to chat and are so patient.
His mobility has improved enormously because he's encouraged to get up and get involved, rather
than being left to just sit in his chair.
He's also put on a bit of weight and always looks clean and tidy now, not something that happened when he was living on his own.
Although he didn't want to go into a home he now says he wishes he'd come to Galanos House ages ago, you can't say better than that.
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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Galanos House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.963 for Galanos House is calculated as follows: ( (616 Excellents x 5) + (24 Goods x 4) ) ÷ 640 Ratings = 4.963
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Galanos House is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2017

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jo-Anne

Jo-Anne Wilson, MBE

Job Title: Registered Manager Joined: 2003

Jo-Anne became the Registered Manager of Galanos House in 2003. Since then she has made a difference in not only the lives of many residents, but also staff members past and present, volunteers, and all the friends that come through the doors of Galanos House.


Jo-Anne was presented with an MBE by His Majesty King Charles III in February 2023; in addition to this, Jo-Anne holds the title of Queen's Nurse and sits on many boards including the Quality Matters board, the Task and Finish group for the RCN, and is the chair of the South Warwickshire Registered Managers Network for Skills for Care.

Frequently Asked Questions about Galanos House

What types of Care is Galanos House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Galanos House have?

There are 101 Single Rooms.

What are the Facilities & Services at Galanos House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Galanos House to the centre of Southam?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Galanos House to verify any information. View our terms and conditions. Galanos House has an Enhanced Service - more info.