Galanos House is situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. The home is set within a number of attractive landscaped gardens. The home organises regular shopping trips in their minibus, as well as visits to the nearby historic towns of Warwick, Stratford-upon-Avon and Rugby.
At Galanos House, they recognise the importance of residents’ shared experiences. People there form special bonds and...
Care Provided by Galanos House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 101 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,668
- Self-Funded Residential Dementia Care: from £1,774
- Self-Funded Nursing Care: from £2,046
- Self-Funded Nursing Dementia Care: from £2,113
- RESPITE Self-Funded Residential Care: from £1,668
- RESPITE Self-Funded Residential Dementia Care: from £1,774
- RESPITE Self-Funded Nursing Care: from £2,046
- RESPITE Self-Funded Nursing Dementia Care: from £2,113
Contact Galanos House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
-
Local Authority with Top-up - Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Royal British Legion
- Voluntary / Not for Profit Owned
Person in charge
- Jo-Anne Wilson (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
- A care home for Ex-Service men and women and their dependents
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2002
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (101)
- Single Rooms with ensuite Wet Room (101)
Visiting
- Open visiting.
Parking
- On site parking including accessible parking
Galanos House Reviews (99)
Galanos House has a Review Score of 9.9 (9.930) out of 10, based on 41 reviews in the last 2 years.
Over all time Galanos House has 99 reviews.
Well done to you all.
Thank you for taking the time to leave us a review. We really appreciate your feedback and comments. I am so pleased that your wife is having such good care and that you feel valued. Our outside space is always a good place to take some time to unwind and relax. Thank you for acknowledging the staff teams, every one plays such an important role in making Galanos so special
It has taken a long time for I to settle and this time has been so relaxing for him and me without the tension of too much stress. Staff have been so kind and he enjoys being in the choir. He is praised for his singing.
Thank you for taking the time to leave a review. I am so pleased that your husband is settling into Galanos House and that you are both seeing the benefit of being here. I am glad that he enjoys the choir and clearly he is a great asset with his wonderful singing voice.
The care at Galanos is exemplary. The staff are caring, considerate and empathetic. They all take the time to get to know each resident and all of their family. The activities are super, the volunteers are wonderful and make it possible for so many residents to make memories, and the food is excellent. I really enjoy going to visit my father and I could not be happier that he is looked after in such a special and caring way. Thank you Galanos. You are wonderful.
Thank you for taking the time to write this review, we really appreciate your feedback. I am so pleased that your father is settled and that you are happy with the care and support he receives.
Today I attended "arts uplift" which is an 1 1/2 hour class for the over 65's. It's an incredible space with a wonderful teacher have learnt so much. Tomorrow I will be there for a Tai Chi class which will give me a chance to help with my fitness. The cafe provides good food and drink at very reasonable cost, great selection. I go to the the men's shed and am slowly learning how to operate things and make wooden items. It's a great place to be.
Thank you for taking the time to leave a review. It is reassuring to know that the facilities we offer are making a real difference in your life.
2. Application - process was clear and exceeded my expectation. It covered eligibility, the forms 'This is me' and 'accessibility' were so goof to have mum voice.
3. Visit - mum was nervous, but this disappeared instantly with the welcome, friendliness and your which exceeded her expectations. Liz, our guide respected and talked to mum all the time. It felt safe and mum noticed that as she was shown around. The pace of the tour was at mum's pace. No rushing and answered all questions with knowledge and passion. Residents, maintenance man, carers and others all spoke to mum using her name and it felt like a happy place but more than that it felt like a special community. It was a personal visit, thank you for making it special. Before leaving mum met Sarah, deputy manager, who like everyone focused on mum and her experience and asked if mum has any questions? Just the one; 'when can I move in?' - two hours and a life changing experience of which as her daughter was wonderful to hear - she made her own decision and I'm so proud of her but I'm also so grateful to all the staff at Galanos House.
4. Transition - Assessment for mum's care and accessibility was thoughtful and thorough. Mandy, thank you. Moving day was special, having lunch with mum in the restaurant helped us all. Mum's room looked great. The furniture was set out well, and we loved helping mum unpack as so many residents and staff popped their heads in to say hello to mum, wonderful. The online financial set up was easy.
Visiting mum is wonderful, she has a voice and is enjoying herself and the staff, careers and new friendships are special already. I'm so proud of mum and so grateful to RBL Galanos House and all the staff. Mum lost her soul mate, my dad in May this year, and now in September she's not alone and in a wonderful community. Thank you xx
Thank you for taking the time to leave a review. I am so pleased that you have had a positive experience and that mum has settled well into Galanos House
My mum is on Nursing at Galanos. She receives excellent care from the whole staff team who are also very welcoming to us as her family. We were able to enjoy a lovely birthday celebration with mum though the standard of consideration is not reserved just for special occasions. I am particularly impressed by the open, receptive way that staff respond to concerns and questions which fits with the values of the care home. I also really appreciate the attention paid by staff to the small but crucial acts of personal care
Thank you for taking the time to leave this review. We really appreciate your feedback and I am so pleased that you are happy with the care mum is getting at Galanos House
My father has been living in the residential wing at Galanos for almost three years, and I'm extremely happy with the care he receives. He enjoys and actively participates in many of the activities on offer and even contributes to life at the home in his own way. To him, Galanos feels like one big family-from the management team to the care staff and fellow residents-and he has received meaningful support from that family in many different ways. I am deeply grateful for the support from the staff in looking after him - thank you very much.
Fantastic staff and volunteers. Lots of activities arranged daily. Individual needs addressed at all times. Great food, and choices for those with specific tastes/needs. I have highest regard for this facility.
If there are any issues they are minor and very quickly resolved. The staff are professional whilst at the same time friendly and approachable. The volunteers are absolutely wonderful, kind-hearted people. The accommodation is superb, each room reflects its residents character and each one is very personal. There are regular outings for those willing and able and plenty of 'indoors' entertainment. There's always a sense of well-being.
Visitors feel they are part of an extended family. The staff are helpful and considerate and Nothing is too much trouble .
Similarly, he mentioned he had been overwhelmed by how he was received when he arrived.
Perfect, so pleased we have exceeded expectation and your family have received a warm Galanos welcome. Thank you so much for leaving us your review, appreciate it.
Galanos House is.amazing, I can not fault it in anyway, I would go as far to say it has saved my husband's life as well as my own, everyone from nursing staff to carers to everyone who works there and of course the volunteers do the most amazing job, I am so grateful to all of them.
We are so happy we have been able to help and support you and your husband, your kind words are greatly appreciated by our wonderful team here. Thank you very much.
Overall this is an outstanding care home.
So glad to hear your Galanos experience has been a positive one, we do strive to make a difference. Thanks you so much for your review, it is appreciated.
And dedicate themselves to making live truly golden for mum and every resident
I hope I will be lucky enough to end up here when I can't manage alone
Thank you
Thank you for your review, we really do appreciate you taking the time, such kind words and sentiment. Thank you.
Ever since my mum arrived at Galanos in August 2024 the staff have been amazing and to this day they continue to be amazing and do a great job looking after everyone in the care home. I really can't thank them enough for everything they do and have done for my mum. My Father was also a resident at Galanos in 2018 and I am very grateful for all the love care and the support of the staff and management. I must also say about the volunteerers they do a fantastic job as well and deserve a lot of praise for giving up there time to help others. My mum is well looked after and treated so well by everyone. Every chance we get we all should try and donate something to this wonderful care home. Thank you very much to everyone that makes Galanos house very special for my mum and I know that my mum is truly grateful and appreciates everything that every member of staff, management and volunteerers do for her. So a masssive thank you from my heart to you all.
Thank you so much for your kind review, we are delighted that we have been able to help your family live their best life. Our staff and volunteers really are a very dedicated team, we are very lucky. Thank you.
The level of care that my mother received consistently over her nine years at Galanos can only be described as outstanding. Without exception, the staff were patient, kind, caring and professional in all of the aspects you could wish for.
There were many staff that had looked after Mum over the nine years, and too many to be able to thank when Mum passed away. Mum gained peace, security, happy times and kindness but - most of all - care and love too from the team at Galanos. My sister and I could not be more thankful for the way our Mum was cared for at Galanos and we believe Mum would have agreed.
Thank you so much for taking the time to review, your kind feedback will be passed on to the team. We are delighted to hear your kind works and are thankful we were able to support your family through this difficult time.
Galanos House and Poppy Lodge where my mum is looked after provide excellent care. Everyone is kid and approachable and look after the whole family. Mum feel safe and glad she is well looked after and can see me on a regular basis. Galanos House is kind, caring and clean, thanks to the wonderful staff and volunteers.
Thank you for taking the time to write a review for Galanos House and Poppy lodge. I am so please that your mum is settled and being well cared for. We really appreciate your comments.
Galanos House is a bit special in my opinion. The culture in any organisation is key and Galanos appears to have one that is very caring both to residents and to staff. It appears to lead to low turnover of staff which is key in any organisation but particularly so in a care home. And I believe a lot of how an organisation performs reflects what comes from the top. Going into a care home can never be easy but I have no worries about my mother in law at Galanos - she is really well cared for and it shows. It was the same for my late father in law too. I have experience of a relative in another care home and it's like chalk and cheese!
Thank you for taking the time to leave a review for Galanos House. Your thoughts and opinions are very welcome and your positive feedback really important to us
Making the decision to move a family member to a care home is always difficult but I cannot speak more positively about our Galanos House experience so far. My dad came to Galanos House for a short stay but has recently made the decision to become permanent. Every member of staff is kind, welcoming and cares for Dad to an exceptionally high standard. Thank you to all involved.
Thank you so much for your lovely review, I am so pleased to hear of your positive experience here at Galanos House. We are extremely proud of all our staff, they are such ambassadors for the RBL and Galanos House, and they really are passionate about their work and enhancing the lives of our residents. I will make sure that they are aware of this feedback. Thank you so much.
The fact that the carers and nurses and all staff at Galanos House really do care shows massively. They have made my father's life liveable again. The team are really supportive and does their very best to help. The activities that the team run for residents are great and help to keep my father entertained and involved, much more than other care homes have done in the past.
Thank you for taking the time to publish a review for Galanos House. Your feedback is appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2025- Caring Outstanding
- Effective Outstanding
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Galanos House.
There are no upcoming events for Galanos House.
Awards / Recognitions (1)
- Recipient: Galanos HouseDate: Friday 30 Jan 2026
Meet the Team (1)
Jo-Anne became the Registered Manager of Galanos House in 2003. Since then she has made a difference in not only the lives of many residents, but also staff members past and present, volunteers, and all the friends that come through the doors of Galanos House.
Jo-Anne was presented with an MBE by His Majesty King Charles III in February 2023; in addition to this, Jo-Anne holds the title of Queen's Nurse and sits on many boards including the Quality Matters board, the Task and Finish group for the RCN, and is the chair of the South Warwickshire Registered Managers Network for Skills for Care.
Frequently Asked Questions about Galanos House
What types of Care is Galanos House registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Galanos House have?
There are 101 Single Rooms.
What are the Facilities & Services at Galanos House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Galanos House to the centre of Southam?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Galanos House to verify any information. View our terms and conditions. Galanos House has an Enhanced Service - more info.