Galanos House

Banbury Road, Southam CV47 2BL
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10 95 Reviews
  • Galanos House, Southam
Galanos House is situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. The home is set within a number of attractive landscaped gardens. The home organises regular shopping trips in their minibus, as well as visits to the nearby historic towns of Warwick, Stratford-upon-Avon and Rugby.

At Galanos House, they recognise the importance of residents’ shared experiences. People there form special bonds and make new friends. They offer nursing, residential and dementia care, as well as respite and day care. The home is purpose built and opened on its current site in September 2002. It now has 91 spacious single rooms, all of which have en-suite facilities. The smaller lounge areas and seating alcoves give the home a cosy, comfortable feeling, where you can sit and relax with a good book, enjoy a board game or chat with friends over a coffee. The air-conditioned conservatory gives the space an outdoor feel with an indoor temperature.

The care at Galanos House has been classified as ‘outstanding’ following a Care Quality Commission inspection in November 2017. Galanos House was also named ‘Care Home of the Year 2015’ by the National Care Awards, for its high standard of care and dedicated dementia care unit, Poppy Lodge.

The social side to life at Galanos House is very important. Their wellbeing team make sure there’s always lots to look forward to, including quizzes, art and craftwork, dancing, singing and concerts. Guests are always welcome to join residents for a meal in the dining room. The in-house cinema and bar add to the residents’ enjoyment. Camaraderie, social interaction and helping residents pursue their hobbies and interests play a big part in the day-to-day life at Galanos House.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1426
  • Self-Funded Residential Dementia Care: from £1517
  • Self-Funded Nursing Care: from £1802
  • Self-Funded Nursing Dementia Care: from £1517
  • RESPITE Self-Funded Residential Care: from £1426
  • RESPITE Self-Funded Residential Dementia Care: from £1517
  • RESPITE Self-Funded Nursing Care: from £1802
  • RESPITE Self-Funded Nursing Dementia Care: from £1712

These prices are only a guideline, please contact Galanos House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jo-Anne Wilson (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ex-Service men and women and their dependants
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (101)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (101)

Visiting

  • Open visiting. Masks are required to be worn for the duration of the visit

Parking

  • On site parking including accessible parking

Galanos House Reviews (95)

Total of 95, showing 41-60
10

Galanos House has a Review Score of 10 (9.958) out of 10, based on 60 reviews in the last 2 years. Over all time Galanos House has 95 reviews.

Overall Experience

  • 92
  • 3
  • 0
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Date Published

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Review from Meryl N (Sister of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The dementia unit, Poppy Lodge, at Galanos House, is like paradise. The residents are so well cared for. The staff are cheerful, attentive, respectful, resourceful and kind. The residents are treated very much as individuals, with patience and good humour by all the staff, not just the carers themselves,
but also the ancillary people too. The care team all seem to be skilled and highly motivated, which must to a great degree be down to recruitment, quality management, paying people properly, and ongoing training, which does Royal British Legion and Galanos House great credit, but most of all, they are patient and kind, which you can't put a price on.

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Review from L F (Friend of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, they are more family than care provider, I have had an extensive Galanos House experience using day care facilities, respite and full day care and end-of-life care, I couldn’t fault them nor could I have got through any of the last ten years without the constant support, collaboration and
first-class facility! I am and forever will be in their debt, as a daughter of ageing parents and a mother of developing young adults. The staff haven’t just afforded loving, accommodating support to me but also an excellent role model to them of excellent standards of compassion while looking after their grandparent! Closest thing to heaven I will ever experience, thank you.

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Review from Jonathan F (Son of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and good visits in a separate quiet area at the end of the corridor in Poppy. Staff earlier provided help with getting my mother into a wheelchair to take her to this spot. But now they put her permanently in a wheelchair which is more sensible. Some worries that other residents come
across during our visits but carers are very good at heading them off and have told us not to worry about needing to offer the other resident in question a drink since the carers are prompt at offering that.

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Review from Lesley S (Daughter of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care by Galanos for my father who is 98 and with dementia. He is well fed, always very well dressed and clean and well groomed. When I ask him how he is he always says he is comfortable, and with no worries. Before he went to Galanos he was sleeping badly due to prostate problems, anxious
and very irritable. Now he is calm, happy and his old charming self. It is priceless to have this gift of peace with him.

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Review from Margaret J (Sister of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I saw my sister for the frist time since a year ago and we had a meal in your hub it was first class and then I went with my sister to her room, what a smashing room it was and she is so happy and looked after as well.

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Review from Lynne G (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Galanos House is simply a wonderful place, staffed by Angels. It has three sections - residential, nursing and dementia, and the particular needs of each individual resident are catered for appropriately. I could not be more grateful for the care that my mother receives, the staff go above and beyond
to look after her as best they can. Thank you!

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Review from Bonnie V (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care that my mum has received at Galanos House. All of the staff that I have met treat her with dignity and respect. I can relax in the knowledge that she is safe and being well cared for and is very happy. Despite having Alzheimer’s disease and the confusion it brings, she
tells me often how happy she is. The activity program is second to none, there’s always something interesting going on and the volunteers are wonderful. Mum especially enjoys the music events. She was very happy that she had a visit from one of the visiting clergy. Beforehand, Mum was a regular churchgoer, so spiritual care is very important to her. Thank you so much to all the staff and volunteers, you are amazing.

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Review from Alison I (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just moved to Poppy Lodge dementia care unit. It has been a difficult time for the family moving her from independent living but now she is there we have absolutely no doubt it was the right decision and best place for her. Mum's transition from day club into her room went smoothly, the staff
were wonderful in supporting us to manage her move. Every single member of the staff and volunteer team have been so kind, understanding and empathetic. The move has meant that mum is around other people mostly of her own age. The team keep her engaged in some wonderful activities that are fun and stimulating. It is clear that staff are well trained in dementia and understand that relatives are living with dementia too. Mum's room is bright and a good size and she has been allowed many of her own home comforts. All staff are very approachable and keep us well informed through their social media page. We know she is being given the best care and no longer suffering alone at home. Wonderful.

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Review from Alison B (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Galanos since last October. The care she has recieved has been excellent, I cannot speak highly enough of the whole team. Simply everyone is kind and caring to us all.
Our visitors all comment on the good vibes within the home from the minute you walk in the door.

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Review from Sue B (Daughter of Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredible understanding of dementia needs. All residents are cared for and supported as individuals. My mum regularly states how happy she is, feels safe, secure and well cared for. Praise for every aspect of Mum's care.

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Review from S C (Daughter of Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father moved into Poppy Lodge at Galanos House just before Christmas.
He received a very warm welcome and has settled into life at Galanos extremely well.
When we visit, all of the staff and volunteers are very, very friendly - everyone deserves a 5-star review.
We are amazed by the amount
of activities organised for the residents each week.
We are so happy that Dad has become part of the Poppy Lodge/Galanos family.
The care and attention to detail are first-class.

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Review from J C (Daughter of Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are without exception consistently extremely caring and diligent, I cannot praise them enough. They all go the extra mile and nothing is too much trouble to provide a first-rate standard of card.

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Review from Angela W (Daughter of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has received very kind and stimulating care ever since he entered Galanos House earlier this year. He is healthy, happy and seems to have regained his sunny personality. He is encouraged to be busy and involved with the many activities provided at the home. We are welcomed in whenever we have
a chance to visit and staff are always willing to chat about his needs and activities. We feel very positive about the environment he is living in and it is giving him the best quality of life he could hope for with his condition.

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Review from Kathleen H (Wife of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came for daycare from around August 2022. They cared for him so well and supported me emotionally. He moved to respite in January 2023 and transitioned to full-time care in Poppy Lodge from February 2023. The staff throughout have provided love, care, and careful management of his needs and
supported me to play a positive part in his life. I am so grateful to all for their professionalism and dedication. The whole place is joyful and loving and there is so much fun and laughter.

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Review from J W (Son of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Friendly, happy, professional staff. Vibrant and caring atmosphere. Excellent program of varied activities, trips and entertainment. The building is modern, bright, homely and practical. Staff are always happy to help, cheerful and hands-on.

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Review from A H (Son of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff and management at Galanos House enough, they have been so supportive, sympathetic, understanding and caring towards my father who is a resident and has dementia. The activities team does wonders to keep him stimulated and active, the social media page keeps you updated with
what activities and events are taking place at the home, and there is a positive social atmosphere which Dad engages with, it is a special place run by special people.

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Review from Carolyn T (Power of Attorney of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident always looks clean and well cared for when I visit. The atmosphere is very pleasant, usually things going on. I cannot comment on entertainment as I’ve not seen it and the resident is not able to talk well enough to describe. Staff friendly and communicative.

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Review from A H (Daughter of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with the nursing care my mum has received from all members of the care staff. They have spent time providing advice as and when it was required in a friendly and non-judgemental way. The atmosphere at the care home is happy, friendly and uplifting - even when times get tough
with challenging days.
Mum's room is kept clean and the laundry service is wonderful. She is supported on hospital appointments and always included in activities provided at the home by regular invitations to become involved by the staff. I have seen her mental well-being improve 100% due to this socialisation and her needs are met with respect and understanding.

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Review from Claire T (Granddaughter of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s the most caring home I’ve ever visited. My grandma is in her element there, I’ve never seen her so happy! The staff are wonderful and make everyone so welcome.
The care is out of this world and there’s so much for the residents to do. The community are brought into the food with events and a
coffee shop.

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Review from Elizabeth T (Daughter of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been absolutely delighted with the care offered to my mum by Galanos House. My mum is a resident in the dementia unit. She is cared for beautifully. Mum enjoys participating in the wide range of activities and trips out. She particularly likes having the company of others and the stimulation
of physical activity and fun. The staff are brilliant and the atmosphere in the home always positive and supportive.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Galanos House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 60 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 60 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Galanos House is calculated as follows: ( (682 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 711 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Galanos House is based on 60 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 60 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Jo-Anne

Jo-Anne Wilson, MBE

Job Title: Registered Manager

Joined: 2003

Jo-Anne became the Registered Manager of Galanos House in 2003. Since then she has made a difference in not only the lives of many residents, but also staff members past and present, volunteers, and all the friends that come through the doors of Galanos House.


Jo-Anne was presented with an MBE by His Majesty King Charles III in February 2023; in addition to this, Jo-Anne holds the title of Queen's Nurse and sits on many boards including the Quality Matters board, the Task and Finish group for the RCN, and is the chair of the South Warwickshire Registered Managers Network for Skills for Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Galanos House to verify any information. View our terms and conditions. Galanos House has an Enhanced Service - more info.