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At Galanos House, they recognise the importance of residents’ shared experiences. People there form special bonds and...
Care Provided by Galanos House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 101 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Galanos House for full pricing details and T&Cs.
Contact Galanos House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal British Legion
- Voluntary / Not for Profit Owned
Person in charge
- Jo-Anne Wilson (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
- A care home for Ex-Service men and women and their dependents
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2002
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (101)
- Single Rooms with ensuite Wet Room (101)
Visiting
- Open visiting.
Parking
- On site parking including accessible parking
Galanos House Reviews (99)
Galanos House has a Review Score of 9.9 (9.930) out of 10, based on 41 reviews in the last 2 years.
Over all time Galanos House has 99 reviews.
The accommodation, service levels and administration are excellent, however, the overriding feature within Poppy Lodge is the patience, enthusiasm and caring attitude of the staff. It is particularly pleasing to see these aspects displayed by the younger staff.
My father is very happy and content at Galanos House. He could not be in a better place as the care and attention he receives is top-class. The staff are so considerate and caring to both the residents and their families.
Telephone communication is much improved, although I wish that the staff would answer with their name. Small point.
Overall, a happy home.
Thank you for your comments. The window catch has been replaced, I am sorry that it appears to have taken some time to fix.
The staff are kind and very caring. The residents are treated with respect and the lead-up to Christmas was very busy and there was plenty of choice for things to do. The home is always clean and feels very welcoming when you enter.
Mum is happy and well looked after, she has a lovely room and lots of activities to enjoy. The staff are warm and friendly and as a family we entrust them to care for our beloved mum. The home is very near to Mum's closest family and visiting is most convenient.
I am kept informed of my brother's needs and any changes made to fulfil his care and needs.
Social media provide regular updates on residents' activities.
I am pleased with the warm community spirit throughout the home.
A home from home.
There is always a warm welcome on our visits to see Brother-in-Law.
The family are kept informed of any changes to his care.
Staff are friendly and answers questions with honesty.
Having cared for my late mother and brother, I am aware of the level of care required to support a loved one and I feel the home meets a resident's needs on all levels.
Social media page available, keeping family up to date with residents' activities which are varied and enjoyed by all.
As a family, we're included in the welcome and settling in Brother-in-Law's residency at Galanos.
Medical care is excellent.
Every day is packed full of activities, exercise classes, music, gardening and trips out and about to name a few.
The food is varied and plentiful, with constant offers of cups of tea and coffee on offer throughout the day and if the resident wants a change of scenery for their cuppa they can also visit the hub (coffee shop/ restaurant), on the site.
The care for residents when ill is excellent, making sure medicines are taken regularly and because a doctor visits once a week they get easy access to medical help when they find it necessary.
Galanos has a hairdresser visit every week and the ladies can also get their nails done regularly if they wish, they even have a small bar where residents can have a social drink.
All in all, a very friendly sociable place to live.
I am always so grateful for the wonderful work done by the caring nursing staff when helping my lovely 92-year-old Mum with all her requirements. I think she is in the most comfortable and supportive home and recommend Galanos House to anyone who needs a loving care home.
We are kept informed of anything we may need to know and there is always someone available to listen and answer any questions or concerns we have.
I often tell people how happy we are to have a relative resident at Galanos.
Lovely ambience with receptive and responsive staff in all areas of the home.
Excellent facilities for residents and activities and involvement are always available. Home immaculate in every aspect. Cannot fault it.
My uncle has been a resident for two years. My father was a resident from 2014 - 2016.
My father-in-law was a resident of Poppy Lodge prior to that.
Community Hub is a great addition.
My mum has recently been poorly with flu symptoms. The home went above and beyond to make sure she had everything she needed. For a couple of nights, someone stayed in her room and monitored her as they were concerned about her health and welfare. My mum has not been eating and the staff have made sure that my mum had whatever she felt like eating. It was a very worrying time for me and my family but we felt assured that Mum was getting the best possible care.
My grandmother has been a longstanding resident at Galanos House. The staff have been and are excellent in their support, work and efforts to make sure my grandmother is cared for and looked after. The care home is a very bright and comfortable place for her.
The staff make Galanos House special. Everyone is welcoming and friendly (for visitors as well as residents). In 5 months I have only seen smiles from the staff. My mum, who can lack confidence, has warmed to everyone at Galanos House. She is delicately cajoled to get involved and has loved it and continues to do so. For my mum, the balance between private time (in her room) and social time (doing group activities) is perfect. Galanos House is getting it spot on.
The greatest compliment I can pay Galanos House is to say that my mum moved from a house she has lived in for over 70 years and settled into Galanos House beautifully within a week and remains completely and utterly settled and happy. The family could not ask for more. Thank you to all the staff at Galanos House; you are doing an amazing job (and always with warmth and a smile).
The facilities are second to none and the rooms have all been newly fitted with showers.
During December, they provided lots of activities in the hub for the community and for the families to join in with, it's such a happy place to be Everyone I speak to says the same, such a friendly place.
Very caring staff who really get to know the resident. The staff have coped well in the current difficult climate and maintain a high level of care and security. The atmosphere is cheerful and the decor and environment are attractive.
Galanos House is a wonderful home. The staff all go the extra mile making both residents and their families feel at home and cared for. Everyone I have met has been friendly and courteous and has gone out of their way to be kind. The management team are visible, being out in the home speaking to people every day. The care is excellent and the nurses are very competent, the home is clean and fresh, there are lots of choices of food, which is of a high standard. The admin team are very efficient, always greeting people with a happy smile. Nothing is too much trouble. There are so many opportunities for people to get involved in activities, hobbies, trips out and to keep busy. I would recommend Galanos to anyone who is eligible, I really don’t think you will find better.
My brother is so happy at Galanos and joins in with all the activities! The staff are brilliant and my brother is very popular! He had a bad head injury in 1965 and is now partially sighted and mentally disabled.
I had my right leg amputated before I came here and the treatment I have received by all at Galanos House is wonderful. My thoughts are based on what I can do, I have most of my faculties so get on with it. I get on with most people, some more than others. I draw and paint, I write poetry, I'd like to do more.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2025Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Galanos House.
There are no upcoming events for Galanos House.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: Galanos House
Accreditations
There are no accreditations posted yet for Galanos House.
Meet the Team (1)

Jo-Anne became the Registered Manager of Galanos House in 2003. Since then she has made a difference in not only the lives of many residents, but also staff members past and present, volunteers, and all the friends that come through the doors of Galanos House.
Jo-Anne was presented with an MBE by His Majesty King Charles III in February 2023; in addition to this, Jo-Anne holds the title of Queen's Nurse and sits on many boards including the Quality Matters board, the Task and Finish group for the RCN, and is the chair of the South Warwickshire Registered Managers Network for Skills for Care.
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