Galanos House

Banbury Road, Southam CV47 2BL
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10 95 Reviews
  • Galanos House, Southam
Galanos House is situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. The home is set within a number of attractive landscaped gardens. The home organises regular shopping trips in their minibus, as well as visits to the nearby historic towns of Warwick, Stratford-upon-Avon and Rugby.

At Galanos House, they recognise the importance of residents’ shared experiences. People there form special bonds and make new friends. They offer nursing, residential and dementia care, as well as respite and day care. The home is purpose built and opened on its current site in September 2002. It now has 91 spacious single rooms, all of which have en-suite facilities. The smaller lounge areas and seating alcoves give the home a cosy, comfortable feeling, where you can sit and relax with a good book, enjoy a board game or chat with friends over a coffee. The air-conditioned conservatory gives the space an outdoor feel with an indoor temperature.

The care at Galanos House has been classified as ‘outstanding’ following a Care Quality Commission inspection in November 2017. Galanos House was also named ‘Care Home of the Year 2015’ by the National Care Awards, for its high standard of care and dedicated dementia care unit, Poppy Lodge.

The social side to life at Galanos House is very important. Their wellbeing team make sure there’s always lots to look forward to, including quizzes, art and craftwork, dancing, singing and concerts. Guests are always welcome to join residents for a meal in the dining room. The in-house cinema and bar add to the residents’ enjoyment. Camaraderie, social interaction and helping residents pursue their hobbies and interests play a big part in the day-to-day life at Galanos House.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1426
  • Self-Funded Residential Dementia Care: from £1517
  • Self-Funded Nursing Care: from £1802
  • Self-Funded Nursing Dementia Care: from £1517
  • RESPITE Self-Funded Residential Care: from £1426
  • RESPITE Self-Funded Residential Dementia Care: from £1517
  • RESPITE Self-Funded Nursing Care: from £1802
  • RESPITE Self-Funded Nursing Dementia Care: from £1712

These prices are only a guideline, please contact Galanos House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jo-Anne Wilson (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ex-Service men and women and their dependants
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (101)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (101)

Visiting

  • Open visiting. Masks are required to be worn for the duration of the visit

Parking

  • On site parking including accessible parking

Galanos House Reviews (95)

Total of 95, showing 81-95
10

Galanos House has a Review Score of 10 (9.958) out of 10, based on 60 reviews in the last 2 years. Over all time Galanos House has 95 reviews.

Overall Experience

  • 92
  • 3
  • 0
  • 0
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Date Published

95
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Review from S M (Daughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy and well looked after, she has a lovely room and lots of activities to enjoy. The staff are warm and friendly and as a family we entrust them to care for our beloved mum. The home is very near to Mum's closest family and visiting is most convenient.

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Review from P B (Brother of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellence. Caring knowledgeable staff in all areas, meeting my brother's needs.
I am kept informed of my brother's needs and any changes made to fulfil his care and needs.
Social media provide regular updates on residents' activities.
I am pleased with the warm community spirit throughout the
home.
A home from home.

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Review from M B (Sister-in-law of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support given to my brother-in-law are excellent.
There is always a warm welcome on our visits to see Brother-in-Law.
The family are kept informed of any changes to his care.
Staff are friendly and answers questions with honesty.
Having cared for my late mother and brother, I am aware
of the level of care required to support a loved one and I feel the home meets a resident's needs on all levels.
Social media page available, keeping family up to date with residents' activities which are varied and enjoyed by all.
As a family, we're included in the welcome and settling in Brother-in-Law's residency at Galanos.
Medical care is excellent.

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Review from M S (Great-Nephew of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Galanos House provides as good a care package for my great aunt as I could possibly have hoped for.
Every day is packed full of activities, exercise classes, music, gardening and trips out and about to name a few.
The food is varied and plentiful, with constant offers of cups of tea and coffee on
offer throughout the day and if the resident wants a change of scenery for their cuppa they can also visit the hub (coffee shop/ restaurant), on the site.
The care for residents when ill is excellent, making sure medicines are taken regularly and because a doctor visits once a week they get easy access to medical help when they find it necessary.
Galanos has a hairdresser visit every week and the ladies can also get their nails done regularly if they wish, they even have a small bar where residents can have a social drink.
All in all, a very friendly sociable place to live.

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Review from S R (Son of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always so grateful for the wonderful work done by the caring nursing staff when helping my lovely 92-year-old Mum with all her requirements. I think she is in the most comfortable and supportive home and recommend Galanos House to anyone who needs a loving care home.

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Review from Deborah S (Great-Niece of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great-aunt receives excellent care from the friendly and knowledgeable staff at Galanos House. There is a happy atmosphere and all staff are good-humoured even when busy.
We are kept informed of anything we may need to know and there is always someone available to listen and answer any questions
or concerns we have.
I often tell people how happy we are to have a relative resident at Galanos.

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Review from J F (Nephew of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, and wonderful caring staff.
Lovely ambience with receptive and responsive staff in all areas of the home.
Excellent facilities for residents and activities and involvement are always available. Home immaculate in every aspect. Cannot fault it.
My uncle has been a resident for
two years. My father was a resident from 2014 - 2016.
My father-in-law was a resident of Poppy Lodge prior to that.
Community Hub is a great addition.

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Review from A C (Daughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently been poorly with flu symptoms. The home went above and beyond to make sure she had everything she needed. For a couple of nights, someone stayed in her room and monitored her as they were concerned about her health and welfare. My mum has not been eating and the staff have made sure
that my mum had whatever she felt like eating. It was a very worrying time for me and my family but we felt assured that Mum was getting the best possible care.

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Review from Jamie P (Grandson of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a longstanding resident at Galanos House. The staff have been and are excellent in their support, work and efforts to make sure my grandmother is cared for and looked after. The care home is a very bright and comfortable place for her.

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Review from A M (Son of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Inside, it feels more like a hotel than a care home - clever use of space to cater for those residents who prefer not to be in large groups.
The staff make Galanos House special. Everyone is welcoming and friendly (for visitors as well as residents). In 5 months I have only seen smiles from the staff.
My mum, who can lack confidence, has warmed to everyone at Galanos House. She is delicately cajoled to get involved and has loved it and continues to do so. For my mum, the balance between private time (in her room) and social time (doing group activities) is perfect. Galanos House is getting it spot on.
The greatest compliment I can pay Galanos House is to say that my mum moved from a house she has lived in for over 70 years and settled into Galanos House beautifully within a week and remains completely and utterly settled and happy. The family could not ask for more. Thank you to all the staff at Galanos House; you are doing an amazing job (and always with warmth and a smile).

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Review from W G (Daughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Galanos House is a lovely place to be, the staff are very caring and friendly and they always greet you with a smile and ask how you are. You can come and visit whenever you want and spend as much time with your family, it's lovely to be able to take them to the hub for coffee and at Christmas, we had
a lovely family gathering - it was like being in your own home and they cater for everyone and do lots of activities for the residents and also for the community. It is a lovely place to meet up with friends and have a great lunch or afternoon tea.
The facilities are second to none and the rooms have all been newly fitted with showers.
During December, they provided lots of activities in the hub for the community and for the families to join in with, it's such a happy place to be Everyone I speak to says the same, such a friendly place.

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Review from A S (Daughter of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff who really get to know the resident. The staff have coped well in the current difficult climate and maintain a high level of care and security. The atmosphere is cheerful and the decor and environment are attractive.

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Review from G W (Husband of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Galanos House is a wonderful home. The staff all go the extra mile making both residents and their families feel at home and cared for. Everyone I have met has been friendly and courteous and has gone out of their way to be kind. The management team are visible, being out in the home speaking to people
every day. The care is excellent and the nurses are very competent, the home is clean and fresh, there are lots of choices of food, which is of a high standard. The admin team are very efficient, always greeting people with a happy smile. Nothing is too much trouble. There are so many opportunities for people to get involved in activities, hobbies, trips out and to keep busy. I would recommend Galanos to anyone who is eligible, I really don’t think you will find better.

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Review from Sheila W (Brother of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is so happy at Galanos and joins in with all the activities! The staff are brilliant and my brother is very popular! He had a bad head injury in 1965 and is now partially sighted and mentally disabled.

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Review from Brian M (Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had my right leg amputated before I came here and the treatment I have received by all at Galanos House is wonderful. My thoughts are based on what I can do, I have most of my faculties so get on with it. I get on with most people, some more than others. I draw and paint, I write poetry, I'd like
to do more.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Galanos House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 60 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 60 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Galanos House is calculated as follows: ( (682 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 711 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Galanos House is based on 60 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 60 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Jo-Anne

Jo-Anne Wilson, MBE

Job Title: Registered Manager

Joined: 2003

Jo-Anne became the Registered Manager of Galanos House in 2003. Since then she has made a difference in not only the lives of many residents, but also staff members past and present, volunteers, and all the friends that come through the doors of Galanos House.


Jo-Anne was presented with an MBE by His Majesty King Charles III in February 2023; in addition to this, Jo-Anne holds the title of Queen's Nurse and sits on many boards including the Quality Matters board, the Task and Finish group for the RCN, and is the chair of the South Warwickshire Registered Managers Network for Skills for Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Galanos House to verify any information. View our terms and conditions. Galanos House has an Enhanced Service - more info.