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Mais House is situated in a quiet cul-de-sac just a few miles from the sea in the picturesque coastal town of Bexhill-on-Sea, East Sussex. They have a regular minibus service into Bexhill-On-Sea where residents can enjoy a walk along the seafront, a spot of shopping, or enjoy a drink and good food at one of the bars, cafes and restaurants. They also offer trips out to places of interest in the Sussex area such as Brighton or Eastbourne as well as farther afield such as trips to London.
There’s a shared bond at Mais House because each resident has a Service connection. It means there’s a team spirit and a feeling that everyone looks out for each other. Their excellent team of care assistants and nurses provide a genuinely relaxed and friendly atmosphere. Mais House feel that sharing in the lives of veterans who did so much for this country is both a pleasure and a privilege. Residents can relax in one of the lounges, enjoy a drink at the bar or take advantage of a quiet, well stocked library. There’s a conservatory with pleasant views and beautiful landscaped gardens which have full wheelchair access.
Social interaction, camaraderie and helping residents pursue their interests and hobbies play a big part in day-to-day life at Mais House. Their dedicated activity co-ordinator organises a whole range of activities and events, including a summer fête, evening concerts, live music, art classes and dinners. There’s a cinema experience and activity room, with an arts and crafts section. A hairdresser and physiotherapist visit twice weekly. For those unable to venture out Mais House have a weekly trolley shop.
Care Provided by Mais House
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 54 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Mais House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Mais House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal British Legion
- Voluntary / Not for Profit Owned
Person in charge
- Sue Knight (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Ex-Service men and women and their dependants
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (48)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (48)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Open visiting times. Pets allowed under the supervision of the owner.
Parking
- Free parking available.
Mais House Reviews (84)
Mais House has a Review Score of 9.9 (9.946) out of 10, based on 25 reviews in the last 2 years.
Over all time Mais House has 84 reviews.
My dear mum and I are deeply grateful for the exemplarily 'gold standard' end of life care given to my father. The very special carers at Mais House gave above and beyond, care that mum and I could no longer do ourselves for him. The plans which were put into place by the nursing staff, to ensure...
My dear mum and I are deeply grateful for the exemplarily 'gold standard' end of life care given to my father. The very special carers at Mais House gave above and beyond, care that mum and I could no longer do ourselves for him. The plans which were put into place by the nursing staff, to ensure my father's utmost comfort, were extremely comprehensive and covered every possible aspect of his care most holistically. My father was kept beautifully, with the greatest of dignity. Even in the last days, when he lay with his eyes closed, his personal care, ensuring fresh changes of clothing etc., oral care; skin care; frequent checks on his position i.e. slight change of pillow position; turning him to relieve pressure points etc., and the consistent gentle and loving communication with him by all staff, was literally like watching angels at work - such was his care. If you could have a perfect last day with a beloved one, this was it for us. Mais House is a very special home.
Dear Gloria
Thank you for your incredibly moving and heartfelt review. We are honoured that you entrusted Mais House with your father's care during such an important time. Your words beautifully reflect the compassion, dignity and dedication our team strives to provide every day.
It means so...
Dear Gloria
Thank you for your incredibly moving and heartfelt review. We are honoured that you entrusted Mais House with your father's care during such an important time. Your words beautifully reflect the compassion, dignity and dedication our team strives to provide every day.
It means so much to know that the care and support given to your father brought comfort to both you and your mother. We are particularly touched by your description of our staff as "angels at work". Your kind recognition of their attentiveness, kindness and commitment will mean a great deal to them.
We will share your lovely tribute with the entire team, who work tirelessly to ensure every resident receives the highest standard of care. Thank you again for your trust and for taking the time to share your experience. Our thoughts remain with you and your family.
From the moment you walk through the door, everyone is made to...
From the moment you walk through the door, everyone is made to feel welcome. Visitors are always greeted warmly and offered food and drink, which is such a thoughtful touch and reflects the caring atmosphere throughout the home.
The food is exceptional - genuinely restaurant quality - and the standard of care, hospitality and attention to detail is outstanding.
Knowing our grandparents are in such kind and capable hands gives our family real peace of mind. Thank you to the whole team for everything you do. Your hard work, compassion and dedication are truly appreciated, and we couldn't ask for more.
Thank you so much for your kind and thoughtful review. We are truly delighted to hear that your grandparents are happy and comfortable in our care, and that your family feels welcomed and supported whenever you visit.
Your lovely comments about our team, hospitality, and quality of food mean a...
Thank you so much for your kind and thoughtful review. We are truly delighted to hear that your grandparents are happy and comfortable in our care, and that your family feels welcomed and supported whenever you visit.
Your lovely comments about our team, hospitality, and quality of food mean a great deal to us. We are passionate about creating a warm, caring environment where residents feel at home and their wellbeing is always our highest priority. It is especially rewarding to know that the care, compassion, and attention to detail shown by our staff have given your family peace of mind.
We will be sure to share your wonderful feedback with the entire team, who work tirelessly to provide the best possible care every day. Thank you for taking the time to recognise their dedication and commitment.
It is a privilege to care for your grandparents, and we greatly appreciate your trust and support.
Best wishes
Mais House care of my parents has been amazing all members of staff are so caring and helpful !!They are so welcoming and friendly to all visitors and the dining room is as good as any 5 star restaurant.
Mais House care of my parents has been amazing all members of staff are so caring and helpful !!They are so welcoming and friendly to all visitors and the dining room is as good as any 5 star restaurant.
Good afternoon
Thank you so much for your kind and thoughtful review. We are delighted to hear that your experience with Mais House has been such a positive one.
It means a great deal to our team to know that the care and support provided to your parents has made a difference. We are...
Good afternoon
Thank you so much for your kind and thoughtful review. We are delighted to hear that your experience with Mais House has been such a positive one.
It means a great deal to our team to know that the care and support provided to your parents has made a difference. We are incredibly proud of our dedicated staff, and your comments about their kindness, friendliness and welcoming nature will be shared with them all.
We are also pleased that you enjoy visiting and appreciate the dining experience we offer. Creating a warm, comfortable and enjoyable environment for our residents and their loved ones is at the heart of everything we do.
Thank you once again for taking the time to share your feedback and for placing your trust in us. Your support and appreciation are truly valued.
I found the home, Mais House, Bexhill, to be very welcoming. From the very beginning all staff had a smile and were very helpful with anything I asked them. My husband and myself were invited to have lunch with my sister and were treated beautifully, the dining area was also respectfully and...
I found the home, Mais House, Bexhill, to be very welcoming. From the very beginning all staff had a smile and were very helpful with anything I asked them. My husband and myself were invited to have lunch with my sister and were treated beautifully, the dining area was also respectfully and hospitably laid out, and the meal was wonderfully cooked. My sister felt so comfortable and safe and could not fault anyone or anything. I have not seen anything any better, and would happily stay there myself if I had to.
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that both you and your husband felt so welcome during your visit to Mais House. It is especially pleasing to know that your sister feels comfortable, safe and well cared for, as this is always our...
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that both you and your husband felt so welcome during your visit to Mais House. It is especially pleasing to know that your sister feels comfortable, safe and well cared for, as this is always our highest priority.
Your kind comments about our team, dining experience and hospitality will be shared with all our staff, who work hard every day to provide a warm and supportive environment for our residents and their families. Thank you again for your lovely feedback and for recommending Mais House so highly.
When Dad became unwell, together with a loss of his full mobility, we looked widely into choosing the best Nursing Home for Dad and we are very glad we chose Mais House. Mais is unlike other Nursing Homes, as it doesnt feel like a Nursing Home, but more like an extension to your home. All of the...
When Dad became unwell, together with a loss of his full mobility, we looked widely into choosing the best Nursing Home for Dad and we are very glad we chose Mais House. Mais is unlike other Nursing Homes, as it doesnt feel like a Nursing Home, but more like an extension to your home. All of the staff are so kind and always speak to you by your name. The Nursing care Dad has received from Mais has been 2nd to none and we feel very happy in leaving Dad in their care. The Grounds are very well kept and it is a pleasure to sit outside in the fresh air in the warmer months. Finally, not forgetting the kitchen staff, they do a great job also and the food, whether that be at lunchtime or supper, is always very good.
Thank you so much for taking the time to share your experience and for your kind words. We are delighted to hear that you and your family have felt supported since your dad joined us at Mais House. Choosing a nursing home for a loved one is a significant decision, so it means a great deal to know...
Thank you so much for taking the time to share your experience and for your kind words. We are delighted to hear that you and your family have felt supported since your dad joined us at Mais House. Choosing a nursing home for a loved one is a significant decision, so it means a great deal to know that Mais House feels more like an extension of home and that your family feels reassured by the care your dad receives. Your comments about our nursing team, support staff, kitchen team, and the beautiful grounds will be shared with everyone. We are incredibly proud of the dedication, kindness, and person-centred care our colleagues provide every day, and it is wonderful to know that this has made such a positive difference to your dad and your family. Thank you once again for your trust, support, and thoughtful feedback. It is a privilege to care for your dad, and we look forward to continuing to support him and your family.
Since February when my husband was admitted we have found the experience so homely and everyone is so kind. You are always addressed by name and a friendly word, food is exceptional and homecooked and well presented.
Since February when my husband was admitted we have found the experience so homely and everyone is so kind. You are always addressed by name and a friendly word, food is exceptional and homecooked and well presented.
Thank you so much for your lovely review. We are truly delighted to hear that both you and your husband have felt so welcome and at home with us since his admission in February.
Providing a homely environment where residents and their families feel valued, respected and supported is at the heart...
Thank you so much for your lovely review. We are truly delighted to hear that both you and your husband have felt so welcome and at home with us since his admission in February.
Providing a homely environment where residents and their families feel valued, respected and supported is at the heart of everything we do. It is wonderful to know that our teams friendly approach, personal touches and commitment to high-quality home-cooked meals have made such a positive difference to your experience.
Your kind words mean a great deal to all of us, and we will be sure to share your feedback with the team. Thank you for taking the time to leave this review and for trusting us with your husband's care.
If ever I need residential care, Mais House would have to be my first choice. I think I...
If ever I need residential care, Mais House would have to be my first choice. I think I would be very happy there as everyone is so caring and patient and there is plenty to do if you want.
Your kind words...
Thank you so much for taking the time to share such a thoughtful and positive review of Mais House. We are delighted to hear that you found our staff to be friendly, professional, and attentive, and that you enjoyed both the quality of the food and the overall service provided.Your kind words about the caring and patient nature of our team mean a great deal to us, as we strive to create a welcoming and supportive environment for everyone. It's especially lovely to hear that you would consider Mais House as your first choice should you ever need residential care-this is truly one of the highest compliments we can receive.
We're also pleased that you recognised the variety of activities available, as we aim to ensure there is always something enjoyable for everyone.
Thank you again for your recommendation and for your very kind feedback.
Kind regards,
Sue Knight and the Mais Team
I have known Sid for many years, and knowing he is cared for at Mais House gives me enormous peace of mind. The team at Mais House are truly exceptional and go above and beyond for both residents and their families. Every interaction I've had has been warm, caring, and thoughtful. From the friendly...
I have known Sid for many years, and knowing he is cared for at Mais House gives me enormous peace of mind. The team at Mais House are truly exceptional and go above and beyond for both residents and their families. Every interaction I've had has been warm, caring, and thoughtful. From the friendly reception staff, to the wonderful kitchen team always offering a cuppa, to the incredible care staff who know their residents so personally and compassionately - the atmosphere is genuinely special. The grounds are beautiful, the activities are abundant, and there is such a strong sense of kindness throughout the home.
Living in New Zealand, it means the world that the team help keep me connected with Sid through emails, phone calls, photos, and even offers to arrange video calls. A special thank you to Leanne Clark for always going the extra mile. Mais House is a truly wonderful place, and the care and compassion shown every day does not go unnoticed.With love from NZ,
Kathleen xx
Thank you so much for your truly beautiful words. Your review means more to us than we can say. It is incredibly special to hear from someone who knows Sid so well, and we are deeply touched that being here at Mais House brings you peace of mind, especially from so far away.
We are...
Dear Kathleen,Thank you so much for your truly beautiful words. Your review means more to us than we can say. It is incredibly special to hear from someone who knows Sid so well, and we are deeply touched that being here at Mais House brings you peace of mind, especially from so far away.
We are so proud of our whole team, and your kind recognition of everyone-from reception and the kitchen to our care staff-will genuinely mean a great deal to them. They all strive every day to create the warm, compassionate, and welcoming environment you've described, and it's wonderful to know that this is felt not only by our residents, but by their families too.
Staying connected with loved ones is so important to us, and we're really glad we can help you feel close to Sid despite the distance. We will be sure to pass on your special thanks to Leanne-she will be absolutely delighted to be mentioned.
All the best Sue Knight and the Mais Team
The best thing I ever did for Dad was to get him into Mais House. All the staff here have been nothing but really friendly, caring and helpful. Mais House has an excellent reputation and quite rightly so it's a class above any other carehome I have seen.
The best thing I ever did for Dad was to get him into Mais House. All the staff here have been nothing but really friendly, caring and helpful. Mais House has an excellent reputation and quite rightly so it's a class above any other carehome I have seen.
Thank you so much for taking the time to share such a heartfelt review. We are truly delighted to hear that your father's move to Mais House has been such a positive experience for both of you.
It means a great deal to our team to know that their kindness, care, and dedication have made such an...
Thank you so much for taking the time to share such a heartfelt review. We are truly delighted to hear that your father's move to Mais House has been such a positive experience for both of you.
It means a great deal to our team to know that their kindness, care, and dedication have made such an impression. We strive to create a warm, supportive, and welcoming environment for all our residents and their families, and your words are a wonderful affirmation of that commitment.
Your recognition of Mais House as "a class above" is incredibly appreciated and will be shared with the whole team, as feedback like yours is what motivates us to continue delivering the highest standard of care.
Thank you again for your kind words and for trusting us with your father's care.
Sue Knight and the Mais Team
When visiting my wifes step dad, the care home felt very relaxed, happy and caring towards the residents. The atmosphere reflects the positive attitude that the care home management has built upon a daily basis. When dad arrived at the home, he was very poorly. With the atmosphere and the care, his...
When visiting my wifes step dad, the care home felt very relaxed, happy and caring towards the residents. The atmosphere reflects the positive attitude that the care home management has built upon a daily basis. When dad arrived at the home, he was very poorly. With the atmosphere and the care, his health has been improved noticeably, which means he was able to celebrate his 91st birthday with his friends and family. The staff from the dining room, to nursing, entertainment, and domestic staff all made this afternoon enjoyable for him, which, as a family, we are very grateful.
Thank you very much for your kind and thoughtful feedback. We are delighted to hear that you find the home to have a relaxed, happy, and caring atmosphere, as this is something we strive to create every day.
It is wonderful to know that your wife's stepdad's health has improved during his time...
Thank you very much for your kind and thoughtful feedback. We are delighted to hear that you find the home to have a relaxed, happy, and caring atmosphere, as this is something we strive to create every day.
It is wonderful to know that your wife's stepdad's health has improved during his time with us. Supporting our residents' wellbeing is at the heart of what we do, and your comments mean a great deal.
We are especially pleased that he was able to celebrate his 91st birthday surrounded by loved ones, and that our team could help make the occasion so enjoyable. Your kind words about all our staff will be shared, as they will truly appreciate the recognition.
Thank you again for your feedback and for trusting us with his care.
Kind Regards
Sue and the Mais Team
It was my Father In Laws 91st Birthday celebration this month. We started by having lunch which was the first time for me and I have to say the dinning room looked fantastic and the meal was wonderful and the dinning room staff were beautiful and amazing. During the afternoon we had tea and cake...
I would also like to say what a wonderful atmosphere and homely feel Mais House has and we are always made very welcome by all the staff and management. I would highly recommend this home to any family as the care and atmosphere is just second to none.
Thank you so much for taking the time to share such a lovely review. We're truly honoured that you chose to celebrate your Father-in-Law's 91st birthday with us - what a special occasion!
It's wonderful to hear that you enjoyed your first dining experience with us and that both the meal and the...
Thank you so much for taking the time to share such a lovely review. We're truly honoured that you chose to celebrate your Father-in-Law's 91st birthday with us - what a special occasion!
It's wonderful to hear that you enjoyed your first dining experience with us and that both the meal and the dining room made such a positive impression. Our team will be delighted to know their efforts helped make the day memorable, and your kind words about the staff mean a great deal.
We're also so pleased you enjoyed the afternoon tea and our homemade cake - it's always nice to hear when those little touches stand out!Creating a warm, homely atmosphere where families feel welcome is at the heart of what we do, so your comments are incredibly appreciated. Thank you as well for your recommendation; it means so much to us.
We look forward to welcoming you all again soon.
Kind Regards
Sue and the Mais Management team
I would just like to thank the Restaurant Manager and staff for their efforts in making the dining room so pretty this Mothers Day.The swathes of pink ribbon on the chairs and tables, pink carnations on the table, made a very attractive display. It was such a nice environment in which to have lunch...
I would just like to thank the Restaurant Manager and staff for their efforts in making the dining room so pretty this Mothers Day.The swathes of pink ribbon on the chairs and tables, pink carnations on the table, made a very attractive display. It was such a nice environment in which to have lunch with my mother. I remain confident that Mais House is one of the best places she could be for her needs.
Thank you so much for your kind feedback. We are delighted to hear that you and your mother enjoyed the Mothers Day dining experience and that the teams efforts created such a lovely atmosphere.
Our Restaurant and Catering team take great pride in making these occasions special, so your comments...
Thank you so much for your kind feedback. We are delighted to hear that you and your mother enjoyed the Mothers Day dining experience and that the teams efforts created such a lovely atmosphere.
Our Restaurant and Catering team take great pride in making these occasions special, so your comments mean a great deal. We are also very pleased to hear your confidence in the care provided at Mais House.
We would love to welcome you to more of our events. Our dining team always enjoy having families join us for lunch, dinner, and celebrations, and we pride ourselves on creating memorable experiences for residents and their loved ones.
We look forward to seeing you again soon.
Every time we visit my mother-in-law at Mais House, we are reassured that she is receiving the best possible care. All staff who work there, whether in kitchen, domestic or clinical - always name-check her and show genuine care and affection. We must also say how grateful we are to the superb...
Every time we visit my mother-in-law at Mais House, we are reassured that she is receiving the best possible care. All staff who work there, whether in kitchen, domestic or clinical - always name-check her and show genuine care and affection. We must also say how grateful we are to the superb culinary and dining team, who have managed to tempt her into putting on a little much-needed weight. Having eaten in the dining room ourselves, it is easy to see why! With our sincere thanks for all you do.
We are delighted to hear that your mother-in-law feels supported and well cared for, and that every member of our team from clinical to domestic to catering is...
Thank you so much for taking the time to share such a kind and heartfelt review. It truly means a great deal to all of us at Mais House.We are delighted to hear that your mother-in-law feels supported and well cared for, and that every member of our team from clinical to domestic to catering is helping to make her feel known, valued, and comfortable. Building genuine relationships with our residents is at the heart of what we do, and your words are a wonderful acknowledgement of that.
We are especially pleased that the culinary and dining team have been able to encourage her appetite and support her in regaining some much-needed weight. They will be thrilled to hear your feedback and we completely agree, the food is rather tempting!
Thank you again for your thoughtful message. Your appreciation means so much to the team, and we are honoured to be part of your mother-in-law's care.
Warmest regards,
The Mais House Team
all staff are so caring, genuine and greet every one with a Hello and a smile, nothing is to much trouble for them.
Food is superb with a varied choice on the menu...
all staff are so caring, genuine and greet every one with a Hello and a smile, nothing is to much trouble for them.
Food is superb with a varied choice on the menu each day.
Activities are so well thought out, Dad enjoys participating in what interests him.
Thank you to every one at Mais House for all that you do.
Thank you so much for your incredibly kind words. Reading your review really made our day! We're so pleased to hear that your dad has settled in well and is happy here - that means everything to us. Helping our residents feel truly at home, comfortable and able to enjoy the things they love is...
Thank you so much for your incredibly kind words. Reading your review really made our day! We're so pleased to hear that your dad has settled in well and is happy here - that means everything to us. Helping our residents feel truly at home, comfortable and able to enjoy the things they love is exactly what we aim for every day. Your comments about our team, the warm welcomes, the food and the activities will mean such a lot to everyone. The staff genuinely care, and it's lovely to know that this shines through. It's a real privilege to look after your dad and to be part of his journey with you. Thank you for your trust and support - it honestly means more than you know.
I only visited once, but was impressed with so many aspects of this care home. To start, the friendliness and efficiency of the staff was comforting.The dining room had the atmosphere of a restaurant and the menu could be tailored to suit individual tastes. There was a lovely garden where residents...
I only visited once, but was impressed with so many aspects of this care home. To start, the friendliness and efficiency of the staff was comforting.The dining room had the atmosphere of a restaurant and the menu could be tailored to suit individual tastes. There was a lovely garden where residents could go out to or be taken whenever they wanted. Altogether very impressive. My friend sadly was only there for a short time but he had the very best ofcare.
Thank you so much for taking the time to leave such a thoughtful and positive review of Mais House.
We are truly pleased that, during your visit, you felt reassured by the friendliness and efficiency of our team. Creating a warm, welcoming and professional environment for residents and visitors...
Thank you so much for taking the time to leave such a thoughtful and positive review of Mais House.
We are truly pleased that, during your visit, you felt reassured by the friendliness and efficiency of our team. Creating a warm, welcoming and professional environment for residents and visitors alike is extremely important to us, so your kind comments mean a great deal to everyone here.
It is lovely to hear that you enjoyed the atmosphere of our dining room. Our team works hard to make mealtimes a positive and personalised experience, ensuring menus can be tailored to individual preferences and dietary needs. We also take great pride in our garden space, as we understand how important fresh air and outdoor access are to wellbeing.
We are honoured that your friend spent his time with us and that you felt he received the very best of care, . It is always our priority to ensure every resident is treated with dignity, compassion and respect.
Arrived Mais House 1 May 25. Have been first-class help and kindness from all staff bearing in mind my date of birth was 8th March 1923.
Arrived Mais House 1 May 25. Have been first-class help and kindness from all staff bearing in mind my date of birth was 8th March 1923.
Thank you so much for taking the time to share your kind words with us. We are truly pleased to hear that since your arrival at Mais House on 1 May 2025, you have experienced first-class help, kindness, and support from our team. Your feedback means a great deal to us and is a wonderful reflection...
Thank you so much for taking the time to share your kind words with us. We are truly pleased to hear that since your arrival at Mais House on 1 May 2025, you have experienced first-class help, kindness, and support from our team. Your feedback means a great deal to us and is a wonderful reflection of the compassion and dedication our staff strive to provide every day. It is a privilege to support you, and we are grateful for your trust in our care. Your message has been shared with the team, who will be very encouraged by your comments.
With our very best wishes,
The Mais House TeamSusan Knight
They have made me very welcome every time I visit the home.
My friend (dad) is so happy, he looks well, feels relaxed being in Maid House.
Very clean home. All over wonderful.
They have made me very welcome every time I visit the home.
My friend (dad) is so happy, he looks well, feels relaxed being in Maid House.
Very clean home. All over wonderful.
It means a great deal to us to know your friend feels happy, relaxed, and well supported here....
Thank you so much for your wonderful review. We are delighted to hear that you always receive a warm welcome when visiting Mais House, and that our teams dedication and friendliness shine through.It means a great deal to us to know your friend feels happy, relaxed, and well supported here. Creating a comfortable, safe, and welcoming environment is at the heart of what we do, and feedback like this reassures us that we are achieving that.
We also appreciate your kind comments about the cleanliness of the home and the overall experience.Thank you again for taking the time to share your thoughts it truly means a lot to the whole team at Mais House.
Dick came Mais House for a rest bite break.
As this was the first time for him to be away from me as his carer, he was apprehensive.
My sons visited him in my absence and always found Dick happy, though one occasion he was tired( this is normal for Dick as he sleeps a lot at home.)
He is...
Dick came Mais House for a rest bite break.
As this was the first time for him to be away from me as his carer, he was apprehensive.
My sons visited him in my absence and always found Dick happy, though one occasion he was tired( this is normal for Dick as he sleeps a lot at home.)
He is difficult to assess as with his dementia he is often very forgetful. My opinion is that he has been very happy though home sick and missing Daisy, our small dog.
We, the boys and myself have been impressed with all the staff, who although busy are friendly and very helpful.
Dick had a well found room with en suite with all he needed. All was spotless and I found was perfect for his privacy as needed.
Thank you Mais House for looking after Dick so well, it made a huge difference to my break knowing he was so well cared for.
He seems to have made a friend in Ron and he said he would like to come and see him.
Sue
Thank you so much for sharing your kind feedback about Dick's stay at Mais House. We are delighted to hear that he was happy and well cared for, and that you were able to enjoy your break with peace of mind. It's wonderful that he made a connection with Ron and felt comfortable in his surroundings....
Thank you so much for sharing your kind feedback about Dick's stay at Mais House. We are delighted to hear that he was happy and well cared for, and that you were able to enjoy your break with peace of mind. It's wonderful that he made a connection with Ron and felt comfortable in his surroundings. Your words mean a lot to our team, and we are grateful for your recognition of the care, friendliness, and dedication our staff provide. We will continue to ensure Dick-and all our residents-feel safe, supported, and valued. Thank you again for taking the time to share your experience. We look forward to welcoming Dick (and perhaps a visit to see Ron!) back to Mais House in the future. Kind Regards
We have visited a resident in Mais House on 3 occasions in the past year and been extremely impressed. The staff are efficient, attentive and very friendly and the home beautifully clean and well kept. The friend we visit always looks immaculate with a shirt and tie and well groomed. He is always...
We have visited a resident in Mais House on 3 occasions in the past year and been extremely impressed. The staff are efficient, attentive and very friendly and the home beautifully clean and well kept. The friend we visit always looks immaculate with a shirt and tie and well groomed. He is always cheerful despite suffering from dementia and enjoys being in Mais House where the care is excellent.
Thank you so much for your lovely review. At Mais House, were committed to providing person-centred care where each residents wellbeing, dignity, and choices are at the heart of everything we do as a Royal British Legion home.Your kind words mean a great deal to us and will be shared with the whole...
Thank you so much for your lovely review. At Mais House, were committed to providing person-centred care where each residents wellbeing, dignity, and choices are at the heart of everything we do as a Royal British Legion home.Your kind words mean a great deal to us and will be shared with the whole team they take great pride in delivering compassionate care every day. We truly appreciate your visits, as do our residents, and its always a pleasure to share our home and warm hospitality with families and friends.
He has been visiting Mais House for respite care over the past three years, but has now become a permanent resident.
The staff are always so helpful, patient and kind to all...
He has been visiting Mais House for respite care over the past three years, but has now become a permanent resident.
The staff are always so helpful, patient and kind to all of those in their care. There are lots of activities for the residents to join in if they so wish and The Link area is such a nice place for them to sit.
I've joined my father-in-law for lunch there on several occasions and it's like a five star hotel! There's always plenty of choice, the portions are just the right size and the food is delicious and homemade.
Thank you for all you are doing.
Thank you so much for your lovely and positive comments. We're delighted to hear that you enjoyed the fine dining experience and the excellent care provided at Mais House. Your feedback truly means a lot to us.I will be sharing your kind words with our dedicated teams who work so diligently to...
Thank you so much for your lovely and positive comments. We're delighted to hear that you enjoyed the fine dining experience and the excellent care provided at Mais House. Your feedback truly means a lot to us.I will be sharing your kind words with our dedicated teams who work so diligently to deliver great, person-centred care to all our residents.You are always welcome back anytime - we look forward to seeing you again soon!Kind Regards Sue Knight
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Mais House.
There are no upcoming events for Mais House.
Awards / Recognitions (1)
- 01 Dec 2023Recipient: Mais House
Accreditations
There are no accreditations posted yet for Mais House.
Meet the Team (5)

Sue joined Mais House in Jnauary 2025

Registered Nurse

"I am a registered Mental Health Nurse with a teaching qualification. I have now taken the post of the PDF at Mais House and am getting to know both...
"I am a registered Mental Health Nurse with a teaching qualification. I have now taken the post of the PDF at Mais House and am getting to know both staff and residents.
I have been teaching people for over 15 years, in a variety of subjects for, and love facilitating people to learn and explore the different ways in which they can develop their skills.
I can honestly say that in all my years of working, I have never been made so welcome as I have been here at Mais House. The staff are amazing, and I really appreciate the welcome they have offered to me since I joined. The passion for the care given to residents shines out from every single member of staff. The quality of care is something I am constantly amazed and delighted at."

Stephen joined Mais House in December 1992 and will celebrate 33 years of dedicated and loyal service to Mais House this year. He holds a certificate...
Stephen joined Mais House in December 1992 and will celebrate 33 years of dedicated and loyal service to Mais House this year. He holds a certificate to Level 4 in Catering and Food Safety.
Mais House Catering Department hold a 5* Rating with the Food Standards Agency.

MV Dip CSMP M.ISMI
Frequently Asked Questions about Mais House
How much does Mais House cost?
The care home lists weekly fees per person from £1,392 for residential care (respite from £1,392) and from £1,797 for nursing care (respite from £1,798). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Mais House registered for?
Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Mais House have?
There are 48 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Mais House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Mais House to the centre of Bexhill-on-Sea?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mais House to verify any information. View our terms and conditions. Mais House has an Enhanced Service -what an Enhanced Service includes.