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Mais House is situated in a quiet cul-de-sac just a few miles from the sea in the picturesque coastal town of Bexhill-on-Sea, East Sussex. They have a regular minibus service into Bexhill-On-Sea where residents can enjoy a walk along the seafront, a spot of shopping, or enjoy a drink and good food at one of the bars, cafes and restaurants. They also offer trips out to places of interest in the Sussex area such as Brighton or Eastbourne as well as farther afield such as trips to London.
There’s a shared bond at Mais House because each resident has a Service connection. It means there’s a team spirit and a feeling that everyone looks out for each other. Their excellent team of care assistants and nurses provide a genuinely relaxed and friendly atmosphere. Mais House feel that sharing in the lives of veterans who did so much for this country is both a pleasure and a privilege. Residents can relax in one of the lounges, enjoy a drink at the bar or take advantage of a quiet, well stocked library. There’s a conservatory with pleasant views and beautiful landscaped gardens which have full wheelchair access.
Social interaction, camaraderie and helping residents pursue their interests and hobbies play a big part in day-to-day life at Mais House. Their dedicated activity co-ordinator organises a whole range of activities and events, including a summer fête, evening concerts, live music, art classes and dinners. There’s a cinema experience and activity room, with an arts and crafts section. A hairdresser and physiotherapist visit twice weekly. For those unable to venture out Mais House have a weekly trolley shop.
Care Provided by Mais House
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 54 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Mais House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Mais House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal British Legion
- Voluntary / Not for Profit Owned
Person in charge
- Sue Knight (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Ex-Service men and women and their dependants
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (48)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (48)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Open visiting times. Pets allowed under the supervision of the owner.
Parking
- Free parking available.
Mais House Reviews (82)
Mais House has a Review Score of 9.9 (9.943) out of 10, based on 24 reviews in the last 2 years.
Over all time Mais House has 82 reviews.
What a lovely place. Lovely, friendly staff, they go the extra mile to make residents feel welcome and comfortable. I feel at ease knowing that our relative is very happy there and very well looked after. A range of amazing activities for the residents to do too! Thank you all.
What a lovely place. Lovely, friendly staff, they go the extra mile to make residents feel welcome and comfortable. I feel at ease knowing that our relative is very happy there and very well looked after. A range of amazing activities for the residents to do too! Thank you all.
My dad is 98-years-old and has lived on his own since my mum died 9-years ago. After a stroke and various falls, he started having carers but was adamant he didn't want to go into a home, but after a fall and 8-weeks in the hospital, we persuaded him to go to Mais House for some respite, although...
My dad is 98-years-old and has lived on his own since my mum died 9-years ago. After a stroke and various falls, he started having carers but was adamant he didn't want to go into a home, but after a fall and 8-weeks in the hospital, we persuaded him to go to Mais House for some respite, although he would only agree to two weeks! He went to Mais House on the 21st of February, and we visited on the 22nd, and to our utter amazement, he had already decided he wanted to stay permanently. He was sitting in his comfy chair with his glass of wine looking as if he had always been there. It is such a relief to know he is being well cared for, and the staff are amazing! Everything is done for him and there is a social side too if you want to join in. We never thought we would see the day that he was happy anywhere other than his own home, so thank you Mais House, for making him feel so settled.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Mais House.
There are no upcoming events for Mais House.
Awards / Recognitions (1)
- 01 Dec 2023Recipient: Mais House
Accreditations
There are no accreditations posted yet for Mais House.
Meet the Team (5)

Sue joined Mais House in Jnauary 2025

Registered Nurse

"I am a registered Mental Health Nurse with a teaching qualification. I have now taken the post of the PDF at Mais House and am getting to know both...
"I am a registered Mental Health Nurse with a teaching qualification. I have now taken the post of the PDF at Mais House and am getting to know both staff and residents.
I have been teaching people for over 15 years, in a variety of subjects for, and love facilitating people to learn and explore the different ways in which they can develop their skills.
I can honestly say that in all my years of working, I have never been made so welcome as I have been here at Mais House. The staff are amazing, and I really appreciate the welcome they have offered to me since I joined. The passion for the care given to residents shines out from every single member of staff. The quality of care is something I am constantly amazed and delighted at."

Stephen joined Mais House in December 1992 and will celebrate 33 years of dedicated and loyal service to Mais House this year. He holds a certificate...
Stephen joined Mais House in December 1992 and will celebrate 33 years of dedicated and loyal service to Mais House this year. He holds a certificate to Level 4 in Catering and Food Safety.
Mais House Catering Department hold a 5* Rating with the Food Standards Agency.

MV Dip CSMP M.ISMI
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mais House to verify any information. View our terms and conditions. Mais House has an Enhanced Service -what an Enhanced Service includes.