Mais House

Hope to return as she felt safe and secure thank you, everyone.

Mum has been a resident for 10 years now and is very happy and well cared for, giving our family peace of mind. A big thank you to the manager and all the team for coordinating such a precious and memorable day.

After 4 months in the home, my assessment of the home came about. Firstly on my arrival I was so ill I did not know where I was. My weight had gone from 15.5 stone to 21 stone. I was drowning in water, I had several falls, a stroke followed by Covid whilst in hospital. On my arrival back at the home the medical team along with the caring staff decided that I had been using Insulin. My doctors and chemist were changed indirectly after being hospitalised. I lost several pounds on my return to the home. Plenty of dedicated care and attention.

It was really nice. The residents were kind and friendly. I found the staff to be very friendly and hospitable. Nothing was too much trouble. I would very much like to come and stay again. The gardens were beautiful and I really enjoyed choir practice.

My brother spent the last months of his life under the excellent care of the staff at Mais House. My family and I will be forever grateful to the nurses, carers and general staff who took such pains to make him comfortable and understand his complex condition. Mais House is a very well-run home but what makes it unique is the sense of camaraderie, the teamwork and the genuine kindness of the staff. Visitors are always welcome and the various events are good fun. I cannot recommend it highly enough.

My father was a resident of Mais House for only a few months. I can honestly say he could not have received better care. The staff were all so caring and understanding of his needs. They also supported us as a family, and when he passed away, could not have been more empathetic and understanding. From the manager down to the laundry staff, all were very pleasant, friendly and supportive. I am so pleased he spent his last days in such an amazing place.

Bless each and every one of you!

Really good services, we had lunch and it was good.

This is a really good event. The staff are very welcoming and helpful. The food is excellent and the entertainment engages all residents and their families. It is great to see other members of the community being part of the event.

I have two friends who have been resident in Mais House for some months. They are a married couple and have expressed to me how well they have been taken care of and enjoy some of the many activities available at the care home. I am impressed by the friendliness and helpfulness of the staff and management. The atmosphere is a welcoming one. I have been there at meal times on occasions and it is always good with choices offered.

The food and facilities are excellent and different activities are well-organised every day.

The food is amazing. Staff cannot do enough. It's a joy to visit my friend. Activities on offer are well throughout. Wonderful home-from-home care home. Well done to everyone at Mais House.

We have visited our friend quite a few times. She always seems happy and contented. Staff are always on hand and helpful, nothing is too much trouble.

I am very well treated at Mais House. The food is good and ample amount. The activities are good and varied, I am able to partake in them. Future events look good.

I had an enjoyable time at Mais House. All the staff were most helpful and the facilities fine. This is the second weekly satu there, and I hope to be able to stay again, allowing my daughter another respite.

Staff and management are polite and friendly, couldn't do enough for a person. Would use again if needed to.

My dad and I were very happy with the home and all the care the staff gave with a friendly smile or word. Was offered a drink when visiting. The room and home were very clean and no bad odours hanging around. Dad did join in with all the activities offered but the choice was very good.

Wonderful, well-organised afternoon. Very friendly, helpful staff and helpers. So well thought out.

My experience of visiting this home has always been extremely positive. The interaction between residents and staff is always positive and respectful. Nothing is too much trouble. My communication with all staff has been informative and reassuring. The atmosphere in the home is welcoming and calm, a pleasure to visit. Supportive of all the residents' needs.

My mother celebrated her 100th birthday yesterday at Mais House. She has been a resident there for over 7 years. The staff put on a superb party for her family, friends and residents. Her favourite entertainers performed, delicious afternoon tea in a beautifully decorated garden. The sun shone! Mum and the family were certainly given a day to cherish forever. Our heartfelt thanks go to all the staff who made this possible.