Mais House

Generally, a great home giving good care. Could do with more staff at weekends, this is really needed though.

Very impressed by - the continual and available care for my friend, the friendliness of the staff, they would go out of their way to help him. The pride the staff had in their work. The teamwork among the staff. The leadership I sensed throughout the staff. The way the staff met what in many ways were significant challenges with cheerfulness and a whatever it takes attitude.

They also have many activities and entertainment for the residents.

Celebrating my father-in-law's birthday, combined with the Burns celebration, at Mais House Care Home was excellent. Staff worked very hard and the food was of a very high standard. What kept the whole time going with a swing was the excellent male singing (top marks). I have nothing but praise for the manager and her whole team who looked after us well.

Burns lunch and Father-in-law's birthday - the whole afternoon was a delight. Bagpipes, piping in the haggis, whole beautiful meal and Burns poems beautifully read. Live music from a very talented singer, birthday song and cake for my father-in-law and the Mayor's speech. Wonderful all-round and congratulations to the staff in all sections of Mais House.

Honestly, it is more like Butlins than a care home. They put on so many fabulous events for their residents and the staff absolutely get into the spirit. My father's health and disposition is so much better since he has been there.

I have attended several special events - the last being Burns lunch and entertainment. Always excellently organised and inclusive. Lovely meal and a singer who always engaged the interest of the residents and guests. I visit day regularly. He's always clean, well-dressed and happy. He has dementia following several strokes, resulting in him moving to Mais House where he's had a new lease of life. There are weekly events that stimulate his senses. I love visiting him there.

A great time was had all our group of relatives and friends.

Program on Burns with pipes etc. Great. Singer entertaining, good voice, various karaoke types. Hope to attend next year.

Mais House has a lovely calm atmosphere whilst still carrying out the important job of caring for its residents in an efficient manner.

This care home is absolutely fantastic, today I turned up unexpectedly, and I was offered to eat lunch with my grandma, the food was very tasty! The home has such good vibes and always very friendly staff, who make a fuss of my children and welcome us happily.

Very friendly staff who were happy and eager to cater to all of our needs. The rooms and communal areas are all very clean and well-decorated with plenty of natural light. The staff are all very polite and courteous to my granddad who gets on well with them all and is able to have a laugh with them all.

A lovely clean, bright place with friendly staff. The rooms and garden look very well kept.

All in all, a very pleasurable experience - thank you.

We felt very welcome when we visited Mais House. All the staff are very friendly and caring.

This is quite possibly the nicest home I have ever been to. The staff are the kindest, they treat their residents with the utmost respect and provide the highest standard of care. The care home itself is extremely clean and well looked after, it feels like a real family home. I know when I get old this is the place I'd want to be put. I really couldn't put in enough words as I could go on for a long time.

Very happy stay.

The visit was excellent, it was the first time I have visited my grandpa where the link has been open to visitors too. Although we still end to his room for the duration of the visit it was lovely to see the other residents and see my grandpa with his friends. Staff were lovely and welcoming as per usual and there was a good variety of events on for the week.

Mais House continues to provide outstanding care and provisions for my father. The home is immaculately clean, the staff are amazing, the food is fantastic. I can find no fault with this care home. I just wish my mother had been so fortunate to have experienced such a fantastic environment.

Thank you all.