Callis Court Road, Broadstairs CT10 3AH
Maurice House is in a lovely position in Broadstairs on the Kent coast with beautiful gardens. Maurice House has 47 bedrooms, all with en-suite facilities, with some enjoying sea views over Joss Bay and North Foreland lighthouse.
Poppy Lodge, their residential Dementia Care Unit, opened in March 2016. There are 30 single bedrooms, all with en-suite/shower facilities. The Lodge has three wings of 10 bedrooms leading into a central hub area. Each wing has its own lounge, dining room and bathroom. The central hub has a café, hairdresser and an activity area. Maurice House practice a person-centred approach and treat every resident as an individual, respecting that Maurice House and Lodge is their home.
Group: Royal British Legion
Person in charge: Tracey Tremble (Matron/Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 77 Service Users
Registered Care Categories*: Old Age
Admission Information: Ex-service men/women & their dependants.. Ages 65+.
Single Rooms: 77
Rooms with ensuite WC: 77
Weekly Charges Guide: Personal Care Single £577 – £640 Nursing Care Single £780 – £889 (These prices are only a guideline, please contact Maurice House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Maurice House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.4 (maximum of 10) for Maurice House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Maurice House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Maurice House is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.065 Points relating to the number of positive Reviews for Maurice House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 15.4 positive Reviews (77 registered maximum number of service users ÷ 5). 1 Reviews ÷ 15.4 Target = 0.065
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Maurice House has a Review Score of 7.4 (7.398) from 1 Reviews
Review submitted from a Postal Card by Judy W (Niece of Resident) on Friday 4 May 2018. Relates to April 2018.
The staff are endlessly kind and helpful. My mother was helped last year when at the end of her life she found life very difficult. My aunt has said the food has improved so much and she feels cared for.
How likely would you be to recommend Maurice House? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Maurice House