Submit a Review for Halsey House
31 Norwich Road, Cromer, NR27 0BA
View full details of Halsey HouseLatest Reviews for Halsey House
05 March 2026
I have no problems at all every thing is 100% food is very good activity's good it is good to have pub on the place.Care staff have no problems with some times they appear to be under preassure but they seem to cope.I hope this is ok for you
04 March 2026
My first impression of Halsey Hoyse when initially phoning, then visiting to view on behalf of my mum, was how helpful and kind the administration staff were. The building itself was spacious and clean, and I was impressed with the various communal rooms and the main dining room.
During the four
months that mum was a resident, I was happy with the standard of care (although I sometimes felt that the carers were overloaded). The nursing staff, housekeeping and carers were all very kind and cheerful and did their best to make mum's last months as comfortable as they could. Her room was always kept clean and I was impressed with the standard of cleaning in the ensuite.
29 August 2025
Excellent care. I work in elderly care & can recognise excellence in the field.
My only suggestion would be for staff to use "Hello, my name is" badges.
01 August 2025
The home is imaculate, staff are very approachable and caring towards residents. When I have had any concerns the issues have been dealth with satisfactorily. Visitors to my father are always very impressed & say 'I would like to live here'. I am very pleased with the freedom & autonomy residents
are allowed. It was perfect that Halsey House provided food & drink and a room for Dads birthday party & he was able to invite his friends & relatives.
28 July 2025
Mum went to Halsey for 3 weeks of respite.
All of our dealings with the staff leading up to mum going in and when she was there, were really good.
She has since told me she wouldn't hesitate to go back for more respite another time, or if the situation should arise that she needs full time
care, she has said Halsey House is where she would like to go.
04 July 2025
The staff was friendly and it was clean and tiny. Where the care home is situated in Cromer near the beach. It's quiet
26 June 2025
My wonderful husband was cared for by the Team at Halsey House. He passed away peacefully with me present. The staff were sensitive and caring. I was treated with the utmost respect. They made sure my most treasured man was comfortable until the end. I can not thank them enough for how they looked
after me, making sure I ate, giving me access to a shower, and comforting me through the day and evening. A few tears were shed by the professional staff, which goes to show how much they care.
11 March 2025
Wonderful care home in every way. I cannot wish for any better home for my mum to stay, from the first day she arrived, the staff are amazing and care very much about the residents.
Halsey house is a wonderful home, with a lovely atmosphere. The building is spacious, with a lot of character, and
kept extremely clean. As soon as you enter Halsey, you know the home is very well managed and offers a calm and caring environment.
The rooms are an excellent size, with a specious bathroom, have a nice garden view and cleaned every day.
The care team are excellent, and I am so impressed with the job they do. Really nice genuine and caring people who all give that something extra to make the residents comfortable
When its my time for a care home, I hope I can come to Halsey !!
21 January 2025
I have been comfortable and safe while staying in Halsey House, The care staff are excellent.
12 August 2024
This is a beautiful home especially the dementia unit where it is so peaceful and calm setting. The residents are cared for and so lovely to talk to them. Carers are so patient and caring always have time to talk with a smile.
The home is home from home. Fantastic manager who manages well always
having time to speak to residents and staff alike. She has an open door policy for staff to be able to air their views and is there to listen and to care whatever their reasons. A very well-run home that we are so lucky to have.
28 February 2024
My dad has been in Danbury Lodge for nearly a year and he has received excellent care throughout. The carers are so kind and considerate, always giving Dad his dignity. They are always trying to make him as comfortable as possible particularly now that he is chair/bed-bound. I would definitely
recommend Danbury Lodge to anyone that is ex-service. I am always kept informed of Dad’s care and anything that may affect him. My mum is very happy that Dad is in a place that he feels at home which has made the decision for long-term care an easier one.
20 February 2024
Very good well-run dementia unit. Very homely and comfortable.
The staff are amazing and professional. Nice and clean.
They encourage activities and welcome us when we visit.
As we live a long distance away they provided us with lunch which was lovely.
20 February 2024
My mother was a resident for many years. Sadly she passed away last September. The staff were utterly amazing, and the care given was exceptional. Care for both my mother and her children.
During her final hours staff were with her 24/7. All staff work incredibly hard and show so much empathy.
20 February 2024
I have always found the home inviting to all family members, especially our grandchildren. Our family member has become increasingly difficult and unwell but has always been treated with dignity and respect with everyone giving their best to interact and include her in every aspect of life in
Halsey.
I am always informed of ongoing health issues and what has been decided with health professionals and treatments.
Residents rooms are light, airy and en-suite. There is room for little bits from home to make it personal and homely.
There is a programme of activities for everyone and entertainment with outside entertainers just about every week. Activities staff always encourage residents to take part in anything planned and even have manicure sessions which our family member loves.
I can honestly say it’s a fabulous place and am very happy that our family member is here.
20 February 2024
My grandmother has been at Halsey House for a number of years and has recently moved to their dementia specialist care. I was nervous about how she would react to the move, but it was done so carefully that we didn't think that she even noticed. When we came for our first visit to her new space, it
was wonderful. I have never been to such a warm and welcoming space! Great care and attention have been paid to the decor and arrangements there so that it does not feel like a 'secure' unit, but does feel safe.
Since moving to Halsey House, she has become more sociable and comfortable, which was happening less and less in the main part of the home because of her specialist needs. We were able to visit with my young son and it was like we had taken her out to lunch, even though we were at Halsey. The carers who work with her, the site team, and the receptionists and admin staff can't do enough to support her and us when we visit, especially since we are a considerable distance away.
20 September 2023
Halsey House seems to me to be a care home in actuality and not only in name. For over six years I have regularly visited a dear friend whose home is now with you. Thus I think I have a valid idea of its quality. Almost without exception, the staff from humble cleaners upwards are efficient, helpful
and respectfully courteous. In future days I would be glad to be an occupant.
24 August 2023
My mother was cared for at Halsey House for a year before her death, at Halsey House, in July 2023. It was a very positive experience both for her and for us right from the beginning when she arrived for respite care following a hospital stay. She was expertly cared for and encouraged to participate
in activities. The food was also excellent and catered for her increasingly particular needs.
She was 100 when she died and her end-of-life care, both for her and her family, was also exemplary. We were so fortunate that her life ended in emotional and physical comfort.
15 August 2023
As a dual be low knew amputee and being the youngest resident, I started my stay with some reservations but overjoyed to be out of hospital. I met one of the deputy managers during my interview process and was very impressed. My stay has been a great pleasure to date with a very caring and attentive
staff at all levels. Nothing is too much trouble and all the staff genuinely care for the residents. Some facilities are slightly outdated but ideal for the elderly residents. The menus are somewhat repetitive with limitations on evening meals but for the most part well presented, tastes and good quality. Activities for most residents are ideal and I have taken part in quite a few activities. I would like to take part in more and include new activities such as board games or who did it mysteries. Jigsaw boards and rolls would be nice.
22 June 2023
From making the initial enquires through to my mother entering Halsey House the help, understanding and cooperation from the reception team, management and the care and attention of the nursing staff and assistants has been absolutely first class.
The premises are a pleasure to enter, bright,
spacious and very functional. The people I have spoken to and got to know in such a short time visiting Mother are all delightful and happy to be in Halsey House as it is a real home to all. Most of all, my mother is happy there and in only a couple of weeks she is engaging with everyone there and taking part in activities and especially enjoying the food and care. She has benefitted straight away which is a great joy and relief to my wife and I.
Thanks to all at Halsey House.
21 June 2023
Dad has been a resident at Halsey House for almost 10 years and he has always received excellent care throughout that time.
Staff are unfailingly friendly, cheerful, helpful and conscientious. As a family, we have been delighted by the level of care and expertise shown in dealing with Dad’s
various difficulties. We can not recommend Halsey House highly enough for the care of residents or as a place of work with excellent staff development opportunities.
Latest Reviews for Halsey House
05 March 2026
I have no problems at all every thing is 100% food is very good activity's good it is good to have pub on the place.Care staff have no problems with some times they appear to be under preassure but they seem to cope.I hope this is ok for you
04 March 2026
My first impression of Halsey Hoyse when initially phoning, then visiting to view on behalf of my mum, was how helpful and kind the administration staff were. The building itself was spacious and clean, and I was impressed with the various communal rooms and the main dining room.
During the four
months that mum was a resident, I was happy with the standard of care (although I sometimes felt that the carers were overloaded). The nursing staff, housekeeping and carers were all very kind and cheerful and did their best to make mum's last months as comfortable as they could. Her room was always kept clean and I was impressed with the standard of cleaning in the ensuite.
29 August 2025
Excellent care. I work in elderly care & can recognise excellence in the field.
My only suggestion would be for staff to use "Hello, my name is" badges.
01 August 2025
The home is imaculate, staff are very approachable and caring towards residents. When I have had any concerns the issues have been dealth with satisfactorily. Visitors to my father are always very impressed & say 'I would like to live here'. I am very pleased with the freedom & autonomy residents
are allowed. It was perfect that Halsey House provided food & drink and a room for Dads birthday party & he was able to invite his friends & relatives.
28 July 2025
Mum went to Halsey for 3 weeks of respite.
All of our dealings with the staff leading up to mum going in and when she was there, were really good.
She has since told me she wouldn't hesitate to go back for more respite another time, or if the situation should arise that she needs full time
care, she has said Halsey House is where she would like to go.
04 July 2025
The staff was friendly and it was clean and tiny. Where the care home is situated in Cromer near the beach. It's quiet
26 June 2025
My wonderful husband was cared for by the Team at Halsey House. He passed away peacefully with me present. The staff were sensitive and caring. I was treated with the utmost respect. They made sure my most treasured man was comfortable until the end. I can not thank them enough for how they looked
after me, making sure I ate, giving me access to a shower, and comforting me through the day and evening. A few tears were shed by the professional staff, which goes to show how much they care.
11 March 2025
Wonderful care home in every way. I cannot wish for any better home for my mum to stay, from the first day she arrived, the staff are amazing and care very much about the residents.
Halsey house is a wonderful home, with a lovely atmosphere. The building is spacious, with a lot of character, and
kept extremely clean. As soon as you enter Halsey, you know the home is very well managed and offers a calm and caring environment.
The rooms are an excellent size, with a specious bathroom, have a nice garden view and cleaned every day.
The care team are excellent, and I am so impressed with the job they do. Really nice genuine and caring people who all give that something extra to make the residents comfortable
When its my time for a care home, I hope I can come to Halsey !!
21 January 2025
I have been comfortable and safe while staying in Halsey House, The care staff are excellent.
12 August 2024
This is a beautiful home especially the dementia unit where it is so peaceful and calm setting. The residents are cared for and so lovely to talk to them. Carers are so patient and caring always have time to talk with a smile.
The home is home from home. Fantastic manager who manages well always
having time to speak to residents and staff alike. She has an open door policy for staff to be able to air their views and is there to listen and to care whatever their reasons. A very well-run home that we are so lucky to have.
28 February 2024
My dad has been in Danbury Lodge for nearly a year and he has received excellent care throughout. The carers are so kind and considerate, always giving Dad his dignity. They are always trying to make him as comfortable as possible particularly now that he is chair/bed-bound. I would definitely
recommend Danbury Lodge to anyone that is ex-service. I am always kept informed of Dad’s care and anything that may affect him. My mum is very happy that Dad is in a place that he feels at home which has made the decision for long-term care an easier one.
20 February 2024
Very good well-run dementia unit. Very homely and comfortable.
The staff are amazing and professional. Nice and clean.
They encourage activities and welcome us when we visit.
As we live a long distance away they provided us with lunch which was lovely.
20 February 2024
My mother was a resident for many years. Sadly she passed away last September. The staff were utterly amazing, and the care given was exceptional. Care for both my mother and her children.
During her final hours staff were with her 24/7. All staff work incredibly hard and show so much empathy.
20 February 2024
I have always found the home inviting to all family members, especially our grandchildren. Our family member has become increasingly difficult and unwell but has always been treated with dignity and respect with everyone giving their best to interact and include her in every aspect of life in
Halsey.
I am always informed of ongoing health issues and what has been decided with health professionals and treatments.
Residents rooms are light, airy and en-suite. There is room for little bits from home to make it personal and homely.
There is a programme of activities for everyone and entertainment with outside entertainers just about every week. Activities staff always encourage residents to take part in anything planned and even have manicure sessions which our family member loves.
I can honestly say it’s a fabulous place and am very happy that our family member is here.
20 February 2024
My grandmother has been at Halsey House for a number of years and has recently moved to their dementia specialist care. I was nervous about how she would react to the move, but it was done so carefully that we didn't think that she even noticed. When we came for our first visit to her new space, it
was wonderful. I have never been to such a warm and welcoming space! Great care and attention have been paid to the decor and arrangements there so that it does not feel like a 'secure' unit, but does feel safe.
Since moving to Halsey House, she has become more sociable and comfortable, which was happening less and less in the main part of the home because of her specialist needs. We were able to visit with my young son and it was like we had taken her out to lunch, even though we were at Halsey. The carers who work with her, the site team, and the receptionists and admin staff can't do enough to support her and us when we visit, especially since we are a considerable distance away.
20 September 2023
Halsey House seems to me to be a care home in actuality and not only in name. For over six years I have regularly visited a dear friend whose home is now with you. Thus I think I have a valid idea of its quality. Almost without exception, the staff from humble cleaners upwards are efficient, helpful
and respectfully courteous. In future days I would be glad to be an occupant.
24 August 2023
My mother was cared for at Halsey House for a year before her death, at Halsey House, in July 2023. It was a very positive experience both for her and for us right from the beginning when she arrived for respite care following a hospital stay. She was expertly cared for and encouraged to participate
in activities. The food was also excellent and catered for her increasingly particular needs.
She was 100 when she died and her end-of-life care, both for her and her family, was also exemplary. We were so fortunate that her life ended in emotional and physical comfort.
15 August 2023
As a dual be low knew amputee and being the youngest resident, I started my stay with some reservations but overjoyed to be out of hospital. I met one of the deputy managers during my interview process and was very impressed. My stay has been a great pleasure to date with a very caring and attentive
staff at all levels. Nothing is too much trouble and all the staff genuinely care for the residents. Some facilities are slightly outdated but ideal for the elderly residents. The menus are somewhat repetitive with limitations on evening meals but for the most part well presented, tastes and good quality. Activities for most residents are ideal and I have taken part in quite a few activities. I would like to take part in more and include new activities such as board games or who did it mysteries. Jigsaw boards and rolls would be nice.
22 June 2023
From making the initial enquires through to my mother entering Halsey House the help, understanding and cooperation from the reception team, management and the care and attention of the nursing staff and assistants has been absolutely first class.
The premises are a pleasure to enter, bright,
spacious and very functional. The people I have spoken to and got to know in such a short time visiting Mother are all delightful and happy to be in Halsey House as it is a real home to all. Most of all, my mother is happy there and in only a couple of weeks she is engaging with everyone there and taking part in activities and especially enjoying the food and care. She has benefitted straight away which is a great joy and relief to my wife and I.
Thanks to all at Halsey House.
21 June 2023
Dad has been a resident at Halsey House for almost 10 years and he has always received excellent care throughout that time.
Staff are unfailingly friendly, cheerful, helpful and conscientious. As a family, we have been delighted by the level of care and expertise shown in dealing with Dad’s
various difficulties. We can not recommend Halsey House highly enough for the care of residents or as a place of work with excellent staff development opportunities.