






Halsey House is situated in the popular seaside resort of Cromer on the beautiful north Norfolk coast. The elegant old building is a great welcome for residents and guests alike. Cromer is famous for its Victorian pier, which is one of the only piers in the country to still host its own theatre show every summer and winter season. Halsey House also arranges minibus and coach trips to local attractions,...
Care Provided by Halsey House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 89 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
From April 2025
The price(s) shown are provided by the care home. Contact Halsey House for full pricing details and T&Cs.
Contact Halsey House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal British Legion
- Voluntary / Not for Profit Owned
Person in charge
- Katie Wade(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Ex-Service men and women and their Spouses
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (89)
Parking
- Limited number of parking spaces close to the entrance of Halsey House. Also free parking available on adjacent residential streets.
Halsey House Reviews (52)
Halsey House has a Review Score of 9.5 (9.535) out of 10, based on 14 reviews in the last 2 years.
Over all time Halsey House has 52 reviews.
I can only talk for the Danbury unit at RBL Halsey but my mother has been there for a while now and is being cared for very well. Her room is spacious with generous en-suite toilet facilities, it is warm, clean and well maintained with any issues quickly dealt with by the maintenance team. We are always offered a drink on arrival and have witnessed meal times where the food looks nutritious & tasty. There are hydration stations dotted around the home which can be used by anyone anytime and residents are encouraged to drink regularly. During the day the staff are usually found gathering residents into some form of daily activity keeping minds and bodies active. Staff often take them over to the main building for larger gatherings and dances etc. Overall having initially placed my mum in another local home we have found she has settled better at Halsey and that alone is a massive weight off our minds.
Thank you very much for your feedback. We really appreciate it.
We are very happy with the care she gets, the staff are lovely and keep us well informed about Mum. Communication is good and nothing is too much trouble for the staff. We are so grateful for all they do and knowing mum is there and happy is a huge comfort to us.
Thank you very much for your feedback. The team really appreciates it.
My Dad has been a resident at Halsey House for 4 months. I have been so impressed by the staff (all who are friendly, professional and treat residents and family with fantastic care). The environment is lovely, with plenty of open areas to access including two dining areas, a bar, a chapel, a library and several lounges. The daily activities are wonderful and very inclusive for all residents. The care my father gets with his personal activities of daily living is delivered with great personal care and support by all staff. I love that I can visit whenever and take my dog which adds such an extra layer of home from home feeling. I can also say my Dad's mood has improved significantly. Thank you all at Halsey House.
Thank you very much for your lovely feedback the team at Halsey really appreciate it.
Outstanding support as my husband began palliative care.
Thank you so much for your positive feedback we really appreciate it.
The review was totally satisfactory in every respect. As a family, we have no concerns with the standard of care provided at Halsey House and consider Mum to be fortunate to be cared for by a dedicated staff in excellent surroundings.
Thank you very much for your review we at Halsey really appreciate it.
She is well cared for with staff being friendly, compassionate and reliable. However, when visiting on a Saturday when no staff at reception, I was buzzed in, I found out later that the home had COVID cases and I wasn't told.
Thank you very much for your review. The staff at Halsey love to see the reviews.
My sister and I are very pleased with the care which our mother receives at Halsey House, where she has been living for the last five years. The staff are very caring and mum is well looked after and happy. She is encouraged to join in the activities, especially art and singing, which she has always enjoyed.
Thank you very much for your lovely review about our service.
I had visited the home previous to his becoming a resident and could see how good it was but it has surpassed my expectations. The staff have been amazing at settling my father in and it is obvious in his contented manner.
Thank you very much for taking the time to write a review.
My mother has been a resident here for over 5 years. She is overall very happy although boredom can be an issue now her mobility is less good. There could be a little more to do in the evening. She is always treated in a manner that maintains her dignity and there is plenty of activities daily. She never complains about the food. Communication between myself and the home could be better. We are very pleased with the care Mum is given and I have no hesitation in recommending this home.
Thank you very much for your review. Glad your mum is happy here. We are looking at improving our comunication.
Over the last twelve months, this home has greatly improved in all aspects. It is now close to the excellent standard it has achieved previously. As we all care homes the most significant issue is recruiting staff and although this is an ongoing challenge. I am pleased to say all new recruits are excellent.
Thank you very much for your review it is really appreciated.
Now bedridden - kept comfortable.
Thank you very much for taking the time to give us a review.
I am 93 and settled in happily.
Very good care - would recommend it to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Halsey House.
There are no upcoming events for Halsey House.
Awards / Recognitions (1)
- 07 Sep 2023Recipient: Halsey House
Accreditations
There are no accreditations posted yet for Halsey House.
Meet the Team (1)

Extremely passionate about ensuring people receive the best care and support to help them live a fulfilling and happy life, a life they choose to live.
I’m an extremely motivated person and a big believer that no matter how good something is, it always has a chance to be even better.
I believe I’m an excellent leader, who shows how important it is to respect and value each other. Ensuring we have a strong, confident and trusting of each other team.
I have over 14 years of experience in the health and social care industry. Working with both adults and children.
* Specializing in dementia care.
* 7 years of clinical experience in general theatres including ophthalmology.
* Over 6 years working in domiciliary care and children and adults with ASD and complex needs.
* Excellent understanding of CQC regulations
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halsey House to verify any information. View our terms and conditions. Halsey House has an Enhanced Service -more info.