






Halsey House is situated in the popular seaside resort of Cromer on the beautiful north Norfolk coast. The elegant old building is a great welcome for residents and guests alike. Cromer is famous for its Victorian pier, which is one of the only piers in the country to still host its own theatre show every summer and winter season. Halsey House also arranges minibus and coach trips to local attractions,...
Care Provided by Halsey House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 89 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
From April 2025
The price(s) shown are provided by the care home. Contact Halsey House for full pricing details and T&Cs.
Contact Halsey House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal British Legion
- Voluntary / Not for Profit Owned
Person in charge
- Katie Wade(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Ex-Service men and women and their Spouses
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (89)
Parking
- Limited number of parking spaces close to the entrance of Halsey House. Also free parking available on adjacent residential streets.
Halsey House Reviews (52)
Halsey House has a Review Score of 9.5 (9.535) out of 10, based on 14 reviews in the last 2 years.
Over all time Halsey House has 52 reviews.
She was 100 when she died and her end-of-life care, both for her and her family, was also exemplary. We were so fortunate that her life ended in emotional and physical comfort.
Thank you for taking the time to leave a review for Halsey House. We are so glad to hear that you felt your mother was well-cared for during the time she spent with us. It is very important to our team that residents and their families feel valued and supported when they become a part of our community. Please accept our heartfelt condolences on the loss of your mother.
As a dual be low knew amputee and being the youngest resident, I started my stay with some reservations but overjoyed to be out of hospital. I met one of the deputy managers during my interview process and was very impressed. My stay has been a great pleasure to date with a very caring and attentive staff at all levels. Nothing is too much trouble and all the staff genuinely care for the residents. Some facilities are slightly outdated but ideal for the elderly residents. The menus are somewhat repetitive with limitations on evening meals but for the most part well presented, tastes and good quality. Activities for most residents are ideal and I have taken part in quite a few activities. I would like to take part in more and include new activities such as board games or who did it mysteries. Jigsaw boards and rolls would be nice.
Thank you for taking the time to review Halsey House and provide useful feedback about your experience during your stay. We are aware that some of the facilities would benefit from updating and have plans in place for many of the communal areas and will seek to consult our resident committee within...
The premises are a pleasure to enter, bright, spacious and very functional. The people I have spoken to and got to know in such a short time visiting Mother are all delightful and happy to be in Halsey House as it is a real home to all. Most of all, my mother is happy there and in only a couple of weeks she is engaging with everyone there and taking part in activities and especially enjoying the food and care. She has benefitted straight away which is a great joy and relief to my wife and I.
Thanks to all at Halsey House.
Thank you for taking the time to leave such a wonderful review. I am thrilled to hear how well your Mother has settled in since joining Halsey House. I will ensure your lovely feedback is shared with the team.
Staff are unfailingly friendly, cheerful, helpful and conscientious. As a family, we have been delighted by the level of care and expertise shown in dealing with Dad’s various difficulties. We can not recommend Halsey House highly enough for the care of residents or as a place of work with excellent staff development opportunities.
Thank you for taking the time to leave a review for Halsey House. We value the feedback of all our residents and their families and are glad to hear that you have been happy with the care your Dad receives. I will share your lovely words with the team.
My brother found the home, and from the initial first enquiry to my father moving in it took just over 2.5 weeks.
The staff could not have been kinder, and I cannot stress the amount of care shown to my family.
Dad has been there for over 1 month now, and he has settled in with zero problems.
He is 98 years old and has no health issues apart from mobility.
We hear so much negative feedback, and bad press about care homes, it is so nice to be able to give a positive view.
The staff are second to none, and we thank you for your care and support.
Thank you.
Thank you for taking the time to leave such lovely feedback. It is lovely to hear that your dad has settled so well at Halsey house. It is important to us that everyone feels respected, valued and well-cared for at Halsey. We will share your kind words with our team and look forward to welcoming your family to share in some of the planned activities with your dad in the future.
As you can see from my ratings, I can find nothing negative to say about Danbury (at Halsey House). From the start, my sister has been treated with dignity and her needs and interests considered. The facilities and care are the best I have come across. There is excellent communication with relatives and the staff are thoughtful and attentive. The atmosphere in Danbury is always calm and positive. The dining room is always set out like a restaurant, a minor item maybe but it's indicative of standards and shows respect. My sister was a keen gardener and the staff have encouraged her to help water and weed the small garden in the center of the unit and to help choose plants. Danbury should be a template for all Alzheimer's care units and I trust them completely with my sister's care.
Thank you for taking the time to leave such a heartfelt review. It is lovely to hear how happy you are with the care your sister has received from the Danbury team, we will ensure this feedback is shared with them. We hope you can take the opportunity to enjoy the newly developed sensory area of Danbury's garden with your sister during your visits to Halsey House.
My father is in the Danbury unit. The staff are enthusiastic and caring. There’s always plenty of activities and lots of effort to involve all the residents. Love the night staff in their pyjamas to make residents feel more at home.
Thank you for taking the time to provide feedback on the care your father receives in the Danbury unit. We will ensure your review is shared with the Danbury team. Night staff in their pyjamas is such a simple but logical idea when communicating with someone who may wake in the night and require support.
A lovely Valentine's meal for residents and guests and I was made to feel very welcome. The tables were beautifully decorated and the food was delicious.
Thank you for taking the time to leave feedback. We are pleased you enjoyed sharing a meal with us at Halsey House, our restaurant team work hard to ensure the food is enjoyed by our residents and it's great to hear that they are succeeding in doing so. We will ensure your review is shared with the team.
I have been delighted with the care and thoughtfulness of the staff who worked constantly to make me feel at home and people who were interested in my well-being. The food is good and varied, served with a smile and there is a lovely feeling that 'family' have not been lost.
Thank you very much for your review. The staff at Halsey enjoy reading them.
Dad has been in the Danbury unit since August. I was obviously worried how Dad would adjust when we moved him there but he settled in immediately. The building itself is clean, bright and homely and always seems relaxed. The staff make the place though. There cheerfulness and relentless efforts of the staff to improve the days of people, who have a variety of challenging conditions, is exemplary. It's nice to know Dad is well looked after and feels at home there.
Thank you very much for your review. the staff at Halsey enjoy reading them.
What a lovely place! Halsey House really does exemplify what a care home can be with an emphasis on both 'care' and 'home'. It's a friendly place right from the reception onwards and it's so reassuring that everyone seems to know all the residents by name. My mum has been very positive about the meals and the activities on offer. There is a family ethos here which really shines through and is a tribute to all the wonderful staff.
Thank you very much for your review. We really appreciate this.
It was very hard to give up my home, and for the first few weeks I was very unsettled. Have now settled well and appreciate the home and the care I receive.
Thank you for taking the time to leave a review for Halsey House. Moving into a care home is a huge upheaval and we are glad to hear that you feel settled in your new home. If you would like to join a residents meeting in the future it will enable you to be a part of planning activities and developments in your new community.
I have had excellent care, good food and plenty of activities. I am always treated with respect and all my needs are catered for.
Thank you for taking the time to review Halsey House. We are glad you are happy with the care you receive and feel respected by the team. It is important to us that everyone who lives at Halsey House feels valued.
Very good in all aspects.
Thank you very much for feedback. We really appreciate it.
I have been here for 10 days and I am amazed at the wonderful care and support that has been given to me. The staff are wonderful, caring and truly wonderful. Halsey House is a remarkable place to spend the latter years of your life in. The food is wonderful, the place is spotless. If you have to ring your bell, the carers are with you in seconds.
Thank you very much for your positive feedback. The Halsey team love to read the reviews.
The care staff are kind, compassionate and supportive. They manage my dad's communication difficulties very well and they give him the extra time he often needs. The activities team are excellent, providing a wide range of activities and entertainment and the home celebrates all range of annual events in creative and positive ways. The reception team are always welcoming, friendly and very helpful. The laundry team do a good job, they engage well with dad and are patient, attentive and responsive to his needs. In addition during lockdown, the head of laundry and housekeeping regularly filled up dad's bird feeders for us, a small gesture that made a big difference! She shares and promotes her interest in birds, wildlife and nature with dad and other residents in an inclusive and engaging way. This is just one example of what makes the home so good. So many in the home treat dad with kindness, understanding and respect, encouraging him to be involved and engaged in the life of the home.
Thank you very much for your feedback. The staff love to here it.
Our mum is part of the Danbury family and it really is a family. She is treated with much care, love and dignity. There is always something going on either on Danbury or over in Halsey House, so her time is full. She loves playing table tennis and there is now a table for her to enjoy and has great games with other residents and visitors. It was a heart-wrenching decision to choose residential care for Mum and the transition was tough but we are now so grateful that we chose Danbury for her.
Thank you for your feedback. The staff at Halsey really appreciate it.
Staff are very caring and have a good relationship with the residents and families. Mum has a lovely room with her things around her. The facilities are very good and are in the process of more updating. The residents are treated as individuals with their own requirements and needs. A lovely home and staff.
Thank you for your review. The staff at Halsey House love to see positive feedback.
The whole team care about what they do and work tirelessly, taking care of the residents before themselves.
They interact and encourage engagement whilst offering dignity. Visiting families are made to feel very welcome and feel part of the home.
I wouldn't want my mum anywhere else!
Thank you very much for your lovely review. We really appreciate your feedback.
This is a wonderful "home from home", the atmosphere is so welcoming, I can visit whenever I want. It was with a heavy heart that I put my mum in a care home but the staff have surrounded her with care and love and I believe my mum has been happy, she certainly gets well looked after and loves all her carers.
Thank you very much for your review. The staff at Halsey really appreciate your feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Halsey House.
There are no upcoming events for Halsey House.
Awards / Recognitions (1)
- 07 Sep 2023Recipient: Halsey House
Accreditations
There are no accreditations posted yet for Halsey House.
Meet the Team (1)

Extremely passionate about ensuring people receive the best care and support to help them live a fulfilling and happy life, a life they choose to live.
I’m an extremely motivated person and a big believer that no matter how good something is, it always has a chance to be even better.
I believe I’m an excellent leader, who shows how important it is to respect and value each other. Ensuring we have a strong, confident and trusting of each other team.
I have over 14 years of experience in the health and social care industry. Working with both adults and children.
* Specializing in dementia care.
* 7 years of clinical experience in general theatres including ophthalmology.
* Over 6 years working in domiciliary care and children and adults with ASD and complex needs.
* Excellent understanding of CQC regulations
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