Maintenance Operative

Job summary

"Be Part of Our Caring Community: Join Us as a Maintenance Operative at Hallmark Luxury Care Homes!"

Position: Maintenance Operative

Location: Regency House

Type: Full Time- Perm- 40hrs 

Salary: Competitive

At Hallmark Luxury Care Homes, we’re committed to creating safe, comfortable, and welcoming environments where residents feel truly at home. Since 1997, our family-run homes across England and Wales have been built on strong values, innovative facilities, and a dedication to outstanding care.

We’re looking for a Maintenance Operative who can take ownership of the building and ensure it runs smoothly, safely, and in line with compliance standards—someone who’s just as confident with a toolbox as they are with a checklist.

About the role

This is a dual-focused position, combining hands-on maintenance with compliance oversight. You’ll be responsible for keeping the home in excellent condition, carrying out day-to-day repairs, and ensuring all safety and regulatory standards are met.

If you have experience in facilities or compliance and enjoy practical work—whether it’s fixing a socket, coordinating contractors, or preparing for audits—this role offers the chance to make a real impact in a care setting.

Key Responsibilities

• Building Oversight: Maintain the overall condition and safety of the home.
• Compliance Management: Lead on key areas including:
  • Fire Risk Assessments
  • Legionella Risk Assessments
  • Local Fire Authority requirements
• Ensure documentation is accurate and inspections are well-supported.
• DIY & Reactive Maintenance: Handle general repairs and “like-for-like” fixes—e.g. hanging photo frames, fixing beds, replacing taps or sockets.
• Strategic Planning: Regularly assess the building, identify risks, and develop a plan to maintain compliance and safety.
• Contractor Coordination: Manage third-party contractors, ensuring outsourced work (e.g. certifications) is completed to a high standard.
• Environmental Monitoring: Monitor water and room temperatures to meet safety standards in a care environment.

Skills & Experience

We’re looking for someone with a strong mix of practical ability and compliance awareness:

• Facilities or Compliance Background: Experience in public or sensitive environments such as GP surgeries, hospitals, or dental practices.
• PPM Knowledge: Understanding of Planned Preventative Maintenance and how to apply it effectively.
• Hands-On Technical Skills: Comfortable with basic maintenance tasks—e.g. isolating water to change a tap or switching off power to replace a socket.
• Building Awareness: Able to assess the condition of a building and develop practical strategies for upkeep and safety.
• Contractor Management: Skilled in coordinating external contractors and ensuring quality standards.
• Environmental Safety: Knowledge of monitoring water systems and room temperatures in a commercial or care setting.
• Empathy & Adaptability: Able to work respectfully around vulnerable individuals, with sensitivity to the care environment.
• Problem-Solving & Ownership: Proactive, independent, and confident in managing your own workload and responsibilities.

Reap the Rewards:

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

• Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
• Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
• Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
• Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.

Why Join Us?

This role offers the opportunity to shape how maintenance is delivered in a care home, balancing practical work with meaningful responsibility. If you’re looking for a role where you can take pride in your work, contribute to a safe and supportive environment, and grow your skills in both compliance and maintenance, we’d love to hear from you.