Receptionist (FTC up to 12 months)

Job summary

New Career, New You, New Opportunity; New Care!



Our stunning care home Guiseley Manor Care Centre is a purpose-built 72 bed care facility and is situated in the town of Guiseley in the heart of west Yorkshire, Leeds. The home provides the highest standards of safety, comfort and care to residents who have a variety of care needs. We offer residential, nursing and dementia care. The home reflects the New Care vision of providing the highest standards of safety, comfort and care. We invest in the latest technology, and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents. All team members are hand selected for their warmth and passion, they have a full induction and ongoing training from our in house trainers in conjunction with the New Care Academy. New Care has had no agency staff use for over 5 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care all of our staff are paid the national minimum wage or above.



We are seeking to appoint a kind, caring and organised Receptionist join our team. To provide an efficient receptionist service ensuring that residents, guests and all visitors to the home are treated courteously and efficiently at all times. We have a 26.25 hours contract available with an hourly rate of £12.30! Shift times are 0900-1700, with alternate weekend working.



Please note that this is a fixed term contract for up to 12 months maternity cover, which will be renewed on a monthly basis.



Role Responsibilities:

Provision of an inviting and welcoming reception service to visitors, ensuring security is maintained at all times, including the maintenance of the visitors signing in records.
Deal with prospective residents and their families who are enquiring about the home and show prospective residents and their families/carers around the home.
Provide a receptionist service including answering telephone calls, dealing with enquiries and transferring calls to the appropriate department or person.
To provide support to the Home Administrator as and when required.




Skills and experience required:

A welcoming and approachable attitude is essential.
A well organised approach, maintaining a tidy environment and a helpful attitude are essential.
The ability to build positive relationships with residents, relatives, staff and other visitors to the home is essential.
Good time management skills are essential.
Ability to work as part of a team to make sure the administration and receptionist department runs smoothly is essential.


The Benefits



Opportunities to progress through our career paths into more senior and management roles



Bank holiday and overtime enhancements
5.6 weeks annual leave per annum
Paid DBS
Uniform provided
Paid training?
Refer a friend referral scheme,for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant
Excellent induction programme for new starters
A rewarding career with lots of opportunities to progress within the company
Ongoing support and training for nationally recognised qualifications
A competitive rate of pay
Cycle to work scheme
Wellbeing programmes
Recognition awards – employee of the month and golden tickets
Ongoing career development
Travel plan – walk or ride a bike and get a free meal that day?
Christmas Bonuses
Pension scheme
Early Pay - access to your money as you earn (pay advance)


About New Care



The care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential whatever that may be – physical, intellectual, emotional or social. We believe this philosophy can be achieved by providing professional, person- centred care, nurturing each resident individually exploring and understanding their needs. The health, well-being and happiness of our residents is always our number one priority.



Each New Care home is purpose built and expertly designed with the needs of our residents in mind. Internally the design is luxurious yet comfortable and practical.



The company ethos ‘To celebrate the wonder of people’ relates to all those who are part of the New Care family, residents, their family and friends, staff members and professional visitors. Ultimately we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit.


This position is subject to a DBS check