Head of Care

Job summary

Rhiwlas House Care Home is a purpose-built 66 bed care facility located in the historic town of Flint, in the heart of North Wales. Designed to offer the very best in comfort, safety, and care, Rhiwlas House supports residents with a wide range of care needs, including residential and residential dementia care. The home proudly embodies the Lovett Care commitment to excellence, ensuring a warm, welcoming environment where residents feel valued and supported. We utilise the latest care technologies and provide a meaningful programme of daily activities and gentle exercise to promote wellbeing and enhance quality of life. Each member of our team is carefully chosen for their compassion and dedication and receives comprehensive induction and ongoing training through our in-house trainers.



We are seeking to appoint a caring, motivated and experienced Head of Care to join our team, to oversee our Residential Communities and Senior Care Assistants and report directly to our Home Manager and Deputy Home Manager. We currently have available a full time contract on days but the post holder may be required to cover absence, and complete night audit visits. You will support the Home Manager and Deputy Home Manager in providing leadership to the care team and effective 24-hour management of the home within the available resources. We have a full time contract available with a competitive hourly rate of £15.65! Shift times are 0800-2000 with alternate weekend working. You must have NVQ3 or above in Health and Social Care and medication management and administration experience to apply for this role

Role Responsibilities:


Responsible for the overall management of the Community.
Responsible for the quality of care assessment, care planning, implementation and evaluation and associated care staff training issues to ensure that at all times residents in the Community receive an?excellent standard of care.
Coordinate the activities of all care and nursing staff during the shift on the Community.
Dispense medication as per Medication Policy.
Build relationships with external professionals including liaising with the relevant health and social care professionals during each shift as necessary.
Liaise with relatives and residents during each shift as necessary.
Deal with emergency situations in relation to the building, residents, staff or other services within the Home as they arise during each shift.
Ensure the safety of the building during each shift.
Provision of quality “hands on” care to residents in a person centred manner.
Ensure that changes in need are observed and reported.
Ensure that care is delivered in line with best practice.
Write up daily recordings of resident’s care.
Ensure that changes in residents’ needs are identified and recorded on the individual care plans.


Skills and Experience required


Experience in Elderly care is essential
NVQ Level 3 or above in Health and Social Care
2 years experience of working within a care home setting
Demonstrate up to date knowledge of the Mental Capacity Act (2005) including understanding of Deprivation of Liberty Safeguards (DoLS) and Equality Act (2010) leglisation.
Excellent care planning skills (assessment, creation and maintenance)
Demonstrate a professional manner and appearance
Demonstrate the ability to co-ordinate and motivate a team
Demonstrate the ability to prioritise and handle emergency situations effectively
Empathetic and a good listener


The Benefits


Opportunities to progress through our career paths into more senior and management roles


Bank holiday and overtime enhancements
5.6 weeks annual leave per annum
Paid DBS
Uniform provided
Paid training
Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant
Excellent induction programme for new starters
A rewarding career with lots of opportunities to progress within the company
Ongoing support and training for nationally recognised qualifications
A competitive rate of pay
Cycle to work scheme
Wellbeing programmes
Recognition awards – employee of the month and golden tickets
Ongoing career development
Travel plan – walk or ride a bike and get a free meal that day
Christmas Bonuses
Pension scheme
Early Pay - access to your money as you earn (pay advance)


This position is subject to a DBS check