Hospitality Assistant

Job summary

The Waterside Care Home is a contemporary, purpose-built 64-bedroom care facility with ensuite accommodation, nestled in the heart of St Helens. Designed with comfort, safety, and dignity in mind, The Waterside offers a comprehensive range of care services including residential, nursing, and specialist dementia support. Reflecting the Lovett Care philosophy of quality and compassion, the home provides a warm, inclusive environment where each resident is valued and encouraged to live life to the fullest. Equipped with the latest in care technology and a varied programme of daily activities, our residents enjoy meaningful engagement and opportunities for gentle exercise. Our dedicated team is carefully selected for their empathy and professionalism, undergoing rigorous induction and ongoing training to uphold the highest standards of care.

We are seeking to appoint a kind, caring and organised Hospitality Assistant to join our team. To ensure that residents and visitors to the Home receive an efficient food service, maintaining a clean working environment within the dining room and server at all times. We have a 35 hour contract available with an hourly rate of £12.21! Shift times are 0800-1900, with alternate weekend working.

Role Responsibilities:
Ensure there is a provision of high standard of hospitality service.
Support and assist visitors.
Inform the Chef of any individual requirements of residents.
Following cleaning schedules and procedures, as per company HACCP.
To ensure that all training given is adhered to.
Ensure records and reports are properly written up.
Take responsible for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.


Skills and experience required:

Hospitality or catering experience is desirable.
Previous experience working in a care setting is desirable.
Ability to effectively communicate with other members of the team.
Prepared to participate in the activities organised in the Home.

The Benefits

Opportunities to progress through our career paths into more senior and management roles

Bank holiday and overtime enhancements
5.6 weeks annual leave per annum
Paid DBS
Uniform provided
Paid training
Refer a friend referral scheme,?for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant
Excellent induction programme for new starters
A rewarding career with lots of opportunities to progress within the company
Ongoing support and training for nationally recognised qualifications
A competitive rate of pay
Cycle to work scheme
Wellbeing programmes
Recognition awards – employee of the month and golden tickets
Ongoing career development
Travel plan – walk or ride a bike and get a free meal that day
Pension scheme
Early Pay - access to your money as you earn (pay advance)


Who Are We?

At Lovett Care, we’ve been delivering exceptional care since 2009, with homes across England and in Wales. With a solid reputation in the care industry, we take pride in creating a 'home from home' environment where residents can live life to the fullest, no matter their age or condition. Our values guide everything we do, and we believe our people are our greatest asset.

Our Mission and Vision:

To be recognised as a passionate and committed provider offering quality person-centred care in a safe, comfortable ‘home from home’ environment. Our Vision is through the professionalism and collaboration of our team members, we achieve an excellent standard of person-centred care where everyone has the freedom of choice, privacy, dignity and is treated with the upmost respect.

This position is subject to a DBS check