Bank Care assistant

Job summary

To provide high-quality, person-centred care and support to residents, ensuring their physical, emotional, and social needs are met. Bank Care Assistants work flexibly to cover shifts as required and maintain a safe, comfortable, and dignified environment for all residents.

Key Responsibilities

Personal Care & Support

• Assist residents with daily living activities, including washing, dressing, toileting, and eating.

• Support residents with mobility, including safe use of hoists and other equipment.

• Promote residents’ independence, dignity, and choice at all times.

Emotional & Social Support

• Build positive, professional relationships with residents and their families.

• Encourage participation in social activities and promote wellbeing.

• Provide companionship and emotional reassurance.

Health & Safety

• Monitor residents’ physical and emotional wellbeing and report any concerns.

• Follow care plans, risk assessments, and medication guidelines (where trained).

• Ensure a clean, safe, and comfortable environment.

Record Keeping

• Accurately complete daily care records and report changes in residents’ needs.

• Maintain confidentiality and comply with data protection standards.

Teamwork & Professional Standards

• Work effectively as part of a team and support colleagues during shifts.

• Adhere to all company policies, safeguarding procedures, and CQC standards.

• Attend mandatory training and updates as required.

Person Specification

Essential

• A caring, compassionate, and reliable approach.

• Good communication and interpersonal skills.

• Ability to work flexible hours, including evenings, weekends, and nights.

• Commitment to maintaining confidentiality and professional boundaries.

Desirable

• Experience in a care or healthcare setting.

• NVQ/QCF Level 2 or 3 in Health and Social Care (or willingness to work towards).

• Knowledge of safeguarding, manual handling, and infection control.

What We Offer

• Flexible working hours to suit your availability.

• Paid training and ongoing development opportunities.

• Supportive team environment