Marley Court Nursing & Residential Home

Bolton Road, Heath Charnock, Chorley PR7 4AZ
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9.7 50 Reviews
  • Marley Court Nursing & Residential Home, Chorley
Marley Court Nursing and Residential home in Chorley, Lancashire provides nursing and personal care for up to 46 adults.

Highly skilled and caring staff take time to support residents' needs by offering respectful and considerate care in a friendly and compassionate way.

Residents' nutritional needs and dietary requirements are met while giving residents a wide variety of meals to choose from.

Activities include arts and crafts, live performers and trips out.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • Self-Funded Nursing Care: £1200 – £1500
  • Self-Funded Nursing Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1500

Fees discussed at pre admission assessment

These prices are only a guideline, please contact Marley Court Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sally-Ann McNeill (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Private and Local authority/ ICB
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (46)

Visiting

  • Protected mealtimes

Parking

  • Private car park. Off road parking

Marley Court Nursing & Residential Home Reviews (50)

9.7

Marley Court Nursing & Residential Home has a Review Score of 9.7 (9.655) out of 10, based on 19 reviews in the last 2 years.
Over all time Marley Court Nursing & Residential Home has 50 reviews.

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Reviewer Connection to Marley Court Nursing & Residential Home
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Review from Amanda W (Daughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Marley court since just after New Year 2025, and I honestly cannot thank all of the staff enough for what they have done for my dad. All of the staff are so friendly and so helpful, nothing is too much for anyone. And the care they give for each resident is second to none. And
the activities held every day (apart from Sundays) are varied in their nature and are very inclusive of any resident that wants to join in. My dad has progressed towards recovery from an accident in huge leaps and bounds, it's amazing to see how far he has come in just a few months, and alot of that progress can be attributed to the genuinely fantastic staff at Marley Court. Everyone has helped my dad to settle in so quickly, all the staff and residents know him and his cheeky little smile now. My family and I are so glad that we chose Marley Court for the care of my father, and he is so happy there. Thanks again to everyone at Marley.
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Review from Denise H (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was moved to Marley Court from hospital, in a frail state , after being in and out of hospital with a variety of illnesses.
She has been in now for 8 weeks and she has been the most stable she has been for over 12 months due to the level of care she has received from the home.
She is eating well
and loving the variety of food, which has led to her putting on weight. She is always clean and well dressed in her own clothes and looks forward to having her weekly hair appointment with the homes hairdresser.
There are activities most days which I never thought mum would join in but the staff have gently encouraged her to integrate with the other residents at her own pace which is a joy to see.
As a visitor I have been made very welcome by all the staff at all times of the day and it has been lovely to see my mum so settled.
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Review from S H (Son of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who is in palliative care in Marley Court for almost 3 weeks is happy and settled with the care that she is getting here.
I like to thank a specific member of staff especially for his caring manner towards my mum and also to other staffs who looks after her daily needs since she has been here.
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Review from Rachel C (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father was recently admitted on palliative care. For the 10 days before he passed away he was cared for in the most respectful & thoughtful way. All the staff from the cleaners, carers, kitchen staff & nurses carried out their work with empathy & compassion. They made a very difficult time for our
family more bearable for us to go through.
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Review from A M (Son of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care my Dad is receiving having moved him from another care home in February. Marley Court has a family atmosphere with plenty of activities for residents and the staff are great.
Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

Thank you so much for your kind words. I will pass this on to the staff.

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Review from B A (Friend of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend been a resident at Marley Court Nursing & Residential Home for the past six months, and overall, we have been very pleased with the level of care she has received. The staff are genuinely compassionate and go out of their way to make residents feel comfortable and valued. They always greet
residents with a smile and seem to know each person by name, which creates a warm, family-like atmosphere.
Facility and Cleanliness: The facility itself is clean and well-maintained. The common areas are bright and cheerful, with plenty of natural light. My mother's room is always tidy, and the housekeeping staff do an excellent job of keeping everything in order. The gardens are lovely and provide a nice place for residents to get some fresh air and enjoy.
Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you so much for your kind words, I will pass this on to the staff.

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Review from Zandra T (Daughter of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Marley Court over 18 months ago for what we thought was end-of-life care. With the care afforded by the team, she is thriving and has become very fond of many of them.
The pleasant, helpful and professional team seem to genuinely love their job and the residents.
On the whole,
the home is clean and the bedrooms are undergoing refurbishment.
The services brought in such as hairdressing, chiropody, optical and auditory are efficient and convenient.
As a family, we are so fortunate to have found a place for Mum here.
Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

Thank you so much for your kind review. I will pass this on to the staff.

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Review from H T (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum loves being here and settled in straight away, she enjoys all the home-cooked meals, and the team are all very friendly and happy to talk to her anytime (she can't speak back but enjoys them talking to her).
Mum is happy at Marley Court, it is always very clean and homely with lots of entertainment
going on.
Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

Thank you so much for your positive words, I will pass this feedback on to the staff. Take care.

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Review from L W (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has complex needs which require careful, sympathetic and patient management. The staff at Marley Court are fully in tune with this and go out of their way to make her as happy and comfortable as possible. The family visit every day and so have a good first-hand knowledge of the welcoming and friendly
atmosphere and how the home is run. We are very happy with the overall care, attention and support Mum gets on a daily and nightly basis. We also appreciate the Managers, Advanced Practitioners and carers' prompt response to our requests for information and their willingness to 'keep an eye out' for Mum when problems arise. The staff are friendly and proactive in catering for Mum's needs. Nearly every weekday there are activities in the lounge and staff encourage the residents to join in. In the summer residents can chose to sit outside and pet the resident rabbits Bonnie and Clyde.
Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you so much for your kind words. I will pass this on to the staff. It is always a pleasure to look after your loved ones.

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Review from Dyana S (Daughter of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Marley Court in a very vulnerable and frail state, following several spells in hospital. She is now thriving due to the high quality of the care given and is enjoying being taken care of in such a warm and caring environment. She did struggle in the beginning to settle in, but
because the staff are so kind, now it has become the place that she feels safe in, and I know that she is safe too, which means that I don't feel worried on a daily basis any more.
Every member of staff is helpful, friendly and professional, and it's clear that they care deeply about the residents. The home is kept spotlessly clean at all times, there are no unpleasant odours, and the food is nutritious and varied. My mother is always very clean and in fresh clothes, and she likes having her hair done by the visiting hairdresser! Nothing is too much trouble for the staff - she is very well looked after.
We have been very lucky to have her be a resident at Marley Court.
Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you so much for your feedback, I will pass this on to the staff.

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Review from Graham T (Husband of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was discharged from Hospital on Tues afternoon, 3rd Sept '24.
I can only say all the staff here have been nothing short of excellent and kindness itself.
We could not ask for any better service and assistance at this very difficult time for ourselves and our family.
Thank you to all the
wonderful team here at Marley Court.
Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you so much for your positive feedback. I will pass this on to the staff.

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Review from G H (Son of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really rate this nursing home. My father has dementia and can't walk but the care levels are superb. I can see that they always are thinking of his needs and my dad seems happy. There is always a relaxed atmosphere in the home and visitors are made most welcome.
Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you for your feedback. It is a pleasure to look after your dad and to know how well he has settled. I will pass the comments on to the staff. Thanks again!

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Review from Kay K (Daughter of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Marley Court for the last 8 months as she required nursing care and had to move from a residential care home.
I can honestly say that the care and attention mum has been given has exceeded my expectations.
All the staff in the home go above and beyond!
I have always been made to feel
welcome when visiting mum which means a lot and the manager has always had an open door policy should you need to raise any concerns or questions.
I would not hesitate recommending the care home for anyone looking for a loved one.
Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you for your feedback. I will pass this on to the staff as they are always grateful for positive feedback. We all love doing the job we do and it is always a pleasure when we are trusted to look after your loved ones.

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Review from Geraldine S (Niece of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle received excellent care from the team at Marley Court. It is a very warm and friendly place. He entered palliative care at the end of March and every member of staff was dedicated to making his final few weeks as comfortable as possible. His friend was allowed to visit with her dogs and that
brightened his day. He had a lovely, bright and quiet room. Everywhere was clean and fresh and there were never any unpleasant smells. The staff were also meticulous with my uncle's personal care. He was washed, shaved and dressed in fresh clothes every day. I was asked to label all of his clothing which was not a problem. The staff were very good at updating me on my uncle's condition. On my last visit, I arrived just as my uncle had died and the staff were so kind and compassionate to me at that upsetting time. It is hard to accept that a relative needs nursing home care but I can honestly say that Marley Court made the whole experience as caring as possible.
Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

Thank you very much for your lovely feedback. I will pass this on to all the staff. We always aim to give the highest level of care and all staff are very passionate about what they do. Thankyou for giving us the opportunity to take care of your uncle, it was a pleasure. Take care.

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Review from Patricia S (Daughter of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Marley Court for several years, she has a plethora of health conditions including dementia and can be difficult to care for. The staff at Marley know her so well and understand her moods and needs. They are patient and caring and know when we need contacting. The staff manage her
medication and health conditions in a concise and professional manner - we are confident that she is safe and cared for. We are allowed to take her little dog to visit her on a regular basis which makes the place more like home. We are happy with the standard of care provided (and the patience of staff when dealing with her ‘difficult wants, needs and requirements’). I wouldn’t hesitate to recommend it to anyone in search of a ‘place to live’ for a loved one.
Reply from Kerry Boylan, Home Manager at Marley Court Nursing & Residential Home

Thank you for your lovely feedback. I will pass this on to the staff.

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Review from Carol G (Daughter of Resident) published on 8 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Marley Court for 12 months. I could not be happier with the level of care he receives. He relies completely on the staff and his care has been excellent. The staff go above and beyond. My dad always looks clean and smart which I was worried about as he can’t do this himself and he
is a proud man. His clothes are always clean and smell fresh. The care staff are excellent and always have a smile on their face and happy to have a chat when they come into my dad's room or see us in the corridor.
Marley Court itself has a lovely garden to sit out in summer and a 5-minute walk to take my dad in a wheelchair for ice cream and walk to the canal. Inside the home is very clean never have I been into unpleasant smells. There is a good choice of food and plenty of drinks and snacks throughout the day (and probably at night too but I’m not there to see this).
My dad is very hard to please and really didn’t want to go into a care home but even he says he wouldn’t get better.
Reply from Kerry Boylan, Home Manager at Marley Court Nursing & Residential Home

Thank you very much for the lovely review. I will make sure I pass this on to the staff, as I know they deserve to hear the lovely feedback.

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Review from A H (Daughter of Resident) published on 8 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
If your loved one has to have round-the-clock nursing care, it’d be pretty hard to beat Marley Court! Caring, thoughtful, competent staff - some of whom are nothing short of angels.
As a family, we also love the range of activities arranged for the benefit of residents’ mental and physical wellbeing
(both in-house and trips out where possible).
Everyone is really hard-working under often challenging circumstances. Well done to you all!
Reply from Kerry Boylan, Home Manager at Marley Court Nursing & Residential Home

Thank you very much for the lovely review. I will make sure I pass this on to the staff, as I know they deserve to hear the lovely feedback.

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Review from M H (Daughter of Resident) published on 1 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Marley court for a number of months. Initially, Mum was very poorly needing lots of care. Staff throughout have been amazing showing they have really got to know and understand Mum's needs. The care has been great which is good to see and I feel I can relax a little knowing mum is safe
and well cared for. They know her likes and dislikes and recognise when mum is unwell and know what to do for her. The care team are brilliant with her, often getting smiles from mum when no one else can. The best thing is seeing Mum well looked after and seeing she is happy, thank you.
Reply from Kerry Boylan, manager at Marley Court Nursing & Residential Home

Thankyou for the positive feedback, I will pass this on to the staff.

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Review from S G (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
We were happy to get a place here, on 1st inspection it was clean but very tired, needs an update bathrooms, entrance, and outside lighting on the car park. But it didn't smell, which was a plus. It became apparent that it was only good if you feed and move around yourself. We could be sat in the room
with my dad 2-3 hours, no one knew we were there. Not a single visit from staff, cold coffee/tea not drank on a table out of reach, not much use if you are in bed. No help to get up, no chair in your room to use for you.
Sometimes he would drink so much when we helped him, I am convinced he hadn't had a drink for hours.
From the window could see staff on very regular fag breaks. I could name on one hand the caring staff. Unshaven not wearing a full set of PJs as it was easy for them. No dignity. At the end, one nurse told him to stay still, whilst she tried to do something, he had Parkinson's. To add instant they can't find a lot of his clothes, not even a sorry or reply to calls.
Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

I am sorry you feel this way about the home.
I rely on families to come and see me with any concerns so that I can improve our service and I just wish you had done this so I could have investigated them in an appropriate manner.
I understand you are upset and angry regarding the missing PJ'S. We do however always advise our families on admission to label any clothing so that when it goes to the Laundry they know who to return them to. I was under the impression that we had responded to your complaint, so all I can do is apologise for the miscommunication and this is something I will be looking into to improve our service.
Thank you for your feedback, we rely on this to improve our service.

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Review from Mike T (Son of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and compassion shown to my dad was exemplary by all members of staff. Dad was moved to Marley Court for the final two weeks of his life and he could not have been anywhere better. Likewise the support given to me was exceptional.
Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you so much, It was a pleasure caring for your dad and I am glad you choose us to look after him and keep him comfortable in his final days. We always put our resident's needs first and the staff are amazing at what they do. Thank you once again and take care.

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Current Review Score: 9.7 (9.655)

Overview of Review Score

The Review Score of 9.7 (9.655) out of 10 for Marley Court Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.655 for Marley Court Nursing & Residential Home is calculated as follows: ( (176 Excellents x 5) + (32 Goods x 4) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 220 Ratings = 4.655
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Marley Court Nursing & Residential Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Rachael

Rachael Harrison

Job Title: Manager Joined: 2022

Rachael joined the team in July 2022. She has settled in well and is building great relationships with the staff and residents.


She's a mental health nurse and has been a manager of care homes since 2010. She has worked in care homes since 2019.


She is extremely passionate about elderly care and aims to provide the best possible experience for the residents that live at Marley court along with her team.


Her door is always open for a chat and a brew.

Elaine

Elaine Wright

Job Title: Activities Co-ordinator Joined: 2011

I absolutely love working as an activities co-Ordinator at Marley court, we love many different activities from gardening, growing our own fruit and veg, creative projects, community involvements and much much more.


I have trained in cereal box construction and write my own panto lyrics for our annual staff panto which is loved by residents and our local community.


I have a huge passion for animals and believe animal therapy in the home makes a big difference, we have regular visits from all kinds of animals from lambs to a mini zoo.


I get very creative competitive and when there is a competition on between the Millennium homes we love nothing more than brainstorming ideas of how we can win.

Frequently Asked Questions about Marley Court Nursing & Residential Home

What types of Care is Marley Court Nursing & Residential Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Marley Court Nursing & Residential Home have?

There are 46 Single Rooms.

What are the Facilities & Services at Marley Court Nursing & Residential Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marley Court Nursing & Residential Home to the centre of Chorley?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

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