Marley Court Nursing & Residential Home

Bolton Road, Heath Charnock, Chorley PR7 4AZ

Marley Court Nursing & Residential Home: Nursing and residential care provided in a modern purpose built home, Marley Court greets you first with a lovingly kept courtyard garden and with a focal point water fountain. The home is positioned conveniently between Chorley, Bolton and Wigan and offers specialist rooms and equipment for high dependency needs.

A purpose built, two-story care home, set in the Lancashire countryside, Marley Court is perfectly equipped for any specialised nursing care needs as well as providing the homely environment of a welcoming residential home. This modern yet warm and welcoming home provides a tranquil environment where you can enjoy living a high quality of life with the reassurance of the best care and facilities available to you.

•        Residential care – Independent living with the extra reassurance of a carer at all times in homely setting.

•        Nursing care – reassurance of high quality care and support with all aspects of daily life.

•        Respite care – from overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromising levels of care and hospitality.

•        End of life care – caring for those in the last few days of life, ensuring needs and wishes are met seamlessly and with the utmost respect.

Nestled in the Chorley countryside, Marley Court is only a short drive from the M61 motorway and local amenities such as the famous ‘Fredricks of Chorley’ ice cream parlour. The significant care that goes into the home ensures that you get that distinct home from home atmosphere as soon as you step inside the front door.

Group: Millennium Care Group

Person in charge: Beverley Unsworth (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 49

Rooms with ensuite WC: 29

Facilities & Services: Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Marley Court Nursing & Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.1 (maximum of 10) for Marley Court Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Marley Court Nursing & Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.7 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.396 for Marley Court Nursing & Residential Home is calculated as follows: ( (21 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.396

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.727 Points relating to the number of positive Reviews for Marley Court Nursing & Residential Home is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9.8 Target = 0.204 , then divided by 2 = 0.102

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.1 Marley Court Nursing & Residential Home has a Review Score of 6.1 (6.123) from 4 Reviews


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Marley Court Nursing & Residential Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Marley Court Nursing & Residential Home

  • Daughter of Resident/Service User
    3
  • Relative of Resident/Service User
    1

Mum has now been in Marley Court for 6 months. She was very independent prior to a severe stroke and we have found a caring team at Marley Court trying very hard under difficult circumstances to help her to settle into her new home.

How likely would you be to recommend Marley Court Nursing & Residential Home? Extremely Likely

Overall Standard

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Average Rating:   3.8 out of 5

My Mum came to Marley Court on Friday 23rd October 2015, (a little apprehensive if I am honest, leaving her own home) she was welcomed and made to feel very comfortable by all the staff immediately. They were extremely nice to her and very accommodating from this day until her last. They cared for her excellently and when she became more poorly they were there every step of the way for not only my Mum but for the family too. The staff really showed their true colours, they were so nice, friendly, professional and helpful I cannot begin to say how good they actually were. From accommodating us when we were there with Mum, to regular updates and checks to see that Mum was comfortable, they are an outstanding team. I will gladly recommend this care home to anyone in a similar position or in need of care, be it residential or nursing. Excellent, well done and thank you so much for making Mums time with you pleasant, nice and comfortable. Keep up the good work, please.

How likely would you be to recommend Marley Court Nursing & Residential Home? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Bev Unsworth, Home manager at Marley Court Nursing & Residential Home responded to this review on 17 Aug 2016:

On behalf of all the staff at Marley Court I would like to thank you for this review. Your Mum was a lovely lady and will be missed by us all. Myself and the staff work very hard to deliver excellent care to all the Residents in our home and comments like this make it very worthwhile to know we are appreciated.

Marley Court is the nicest home I have visited. The staff are professional and treat residents as individuals and nothing is too much trouble, they go that extra mile to ensure their residents needs are met. Whatever time you visit the home is always very welcoming and calm. I just wish my dad could have been at Marley Court longer. Many thanks for all you did.

How likely would you be to recommend Marley Court Nursing & Residential Home? Extremely Likely

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Average Rating:   4 out of 5

My mum has been at Marley Court since July 2012 following a massive stroke at age 68 in March 2012. Staff are lovely - kind, hard-working, friendly and caring. Management are approachable and reactive. The home is very clean and never smells. My mum is not over keen on food at times but she does have unusual tastes! Food we see being served always looks tasty. Lovely home - can visit at any time. Highly recommended.

How likely would you be to recommend Marley Court Nursing & Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Average Rating:   4.8 out of 5

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Bed Vacancies

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Awards / Recognitions

October 2013

Job Vacancies

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Care Home Idol 2016

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