Marley Court Nursing & Residential Home

My uncle received excellent care from the team at Marley Court. It is a very warm and friendly place. He entered palliative care at the end of March and every member of staff was dedicated to making his final few weeks as comfortable as possible. His friend was allowed to visit with her dogs and that brightened his day. He had a lovely, bright and quiet room. Everywhere was clean and fresh and there were never any unpleasant smells. The staff were also meticulous with my uncle's personal care. He was washed, shaved and dressed in fresh clothes every day. I was asked to label all of his clothing which was not a problem. The staff were very good at updating me on my uncle's condition. On my last visit, I arrived just as my uncle had died and the staff were so kind and compassionate to me at that upsetting time. It is hard to accept that a relative needs nursing home care but I can honestly say that Marley Court made the whole experience as caring as possible.

My mum has been at Marley Court for several years, she has a plethora of health conditions including dementia and can be difficult to care for. The staff at Marley know her so well and understand her moods and needs. They are patient and caring and know when we need contacting. The staff manage her medication and health conditions in a concise and professional manner - we are confident that she is safe and cared for. We are allowed to take her little dog to visit her on a regular basis which makes the place more like home. We are happy with the standard of care provided (and the patience of staff when dealing with her ‘difficult wants, needs and requirements’). I wouldn’t hesitate to recommend it to anyone in search of a ‘place to live’ for a loved one.

My dad is very hard to please and really didn’t want to go into a care home but even he says he wouldn’t get better.

Everyone is really hard-working under often challenging circumstances. Well done to you all!

Mum has been in Marley court for a number of months. Initially, Mum was very poorly needing lots of care. Staff throughout have been amazing showing they have really got to know and understand Mum's needs. The care has been great which is good to see and I feel I can relax a little knowing mum is safe and well cared for. They know her likes and dislikes and recognise when mum is unwell and know what to do for her. The care team are brilliant with her, often getting smiles from mum when no one else can. The best thing is seeing Mum well looked after and seeing she is happy, thank you.

From the window could see staff on very regular fag breaks. I could name on one hand the caring staff. Unshaven not wearing a full set of PJs as it was easy for them. No dignity. At the end, one nurse told him to stay still, whilst she tried to do something, he had Parkinson's. To add instant they can't find a lot of his clothes, not even a sorry or reply to calls.

The care and compassion shown to my dad was exemplary by all members of staff. Dad was moved to Marley Court for the final two weeks of his life and he could not have been anywhere better. Likewise the support given to me was exceptional.

The end-of-life care for our aunt has been the very best. Our aunt was treated with dignity throughout her stay at Marley Court, and all staff were very attentive to her needs, right to the very end, which meant so much to us. Staff always greeted us warmly, with a ready smile, and nothing seemed too much trouble for them. Despite the sadness of the situation, we will always remember Marley Court with fond memories.

I am always welcomed warmly and feel relaxed and at home here. Mum was a very good cook so it is high praise indeed that she thinks the food is excellent.

I would certainly recommend Marley Court for anyone requiring care.

I am so pleased about the home of my choice for my husband. He has been a resident for the last few weeks. The staff are absolutely so wonderful and always in good spirits and go the extra mile ie: retrieving a favourite sweater from the laundry.

I am happy to have my husband's end of life in their care.

My mum has been a resident at Marley Court for 9 years. The staff are hard working and very caring. Since the lifting of lockdown restrictions, my mum has loved all the outings on the minibus. So much effort is made with activities and outings.

My Father-In-Law went into Marley Court Nursing & Residential Home from the hospital knowing he may only have a short time to live. We got told 2-3 weeks he ended up living for 10 weeks with end of life care. The staff were brilliant and one carer became the one looking after him the most. This carer even came to his funeral. As for the management, not too good, one showed hardly any compassion, the other did not even let us know he was in his last hours so we could be there. His daughter had to take the bad news when if they phoned earlier I would have been there for her instead of going to work, that needs addressing.

I found all the staff compassionate and caring. My mum was receiving palliative care which was given with kindness and professionalism. Myself and my family were also treated with kindness and always given information about Mum's health. Nothing was too much trouble.

Very attentive and very professional at all times. Highly recommended care provider. They have dealt with my family member incredibly at all times, having arrived in September 2020 during the height of the global pandemic.

A wonderful home from home with the best most caring staff. My grandma came to the home after a sudden decline in health and ability to care for herself. The staff have made her feel dignified and respected during this time.

Mum has been a resident for over 3 months. The care she has received has been first class. The staff try to do everything possible to make Mum comfortable and happy, and keep me informed of any problems or issues.

My dear partner was in Marley Court for about 9 months after a few weeks in hospital. He started as a resident and there were plenty of activities offered to both of us. He then went into nursing care after 3 months and then into palliative care. All the staff were wonderful and encouraging to both of us. They were all so caring and looked after both our needs and were so kind to me. I felt that we had joined a lovely family at Marley Court. I stayed there several times and was well looked after. My partner was very happy there and so was I. During these incredibly challenging times the staff went over and above in their care of both of us. Thank you all of you.

My elderly mother arrived at Marley Court after a prolonged stay in hospital following Covid-19 infection. Mum was still unwell and chose not to go back into hospital. Her nursing care switched to palliative care. Throughout Mum was treated with care, respect and dignity. This care was extended to me and my sister during this difficult time.