Bank Admin Assistant

Job summary

Admin Assistant/Receptionist
£12.39 per hour plus company benefits
Bank Contract

A Top 20 Care Home Group 2025!

Awarded 'One of the UK’s Best Companies to Work For’

Lakeview Grange is a luxurious 55 bedded stunning residential and dementia care home based in Chichester, West Sussex.

We are looking for an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and Ad Hoc sickness.  Rotas are planned in advance so you will be given notice of days/weeks needing to be worked.

You will be the first point of contact at the home and this role requires someone who has a range of skills with good IT experience and attention to detail. Rotas are worked out in advance so you will be given notice of which days/weeks you'll be needed to work.

In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence. 

Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification: 

• Excellent customer service skills
• IT literacy – competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English