Regional Care Specialist

Job summary

Be Part of Something Exceptional. 

Join us as Regional Care Specialist at Hallmark Luxury Care Homes!

Position: Regional Care Specialist 
Location: Regional (Around Cardiff and Bath) 
Type: 40hrs- Full-Time 
Salary: Competitive + Excellent benefits. 

The Role:

To support the Regional Director /Regional Development Manager with the continuous improvement of care quality standards across the homes, providing the General Managers and their teams with advice, guidance, support as required.

To contribute to the achievement of the Hallmark Care Homes’ vision: To be recognised as the leading provider of high-quality relationship centred care for all residents.

Key Responsibilities:

• Responsibility for monitoring, recording and reporting on quality assurance and compliance.
• Facilitate the implementation of compliance related to regulatory requirements and best practice.
• Conduct and monitor the outcomes of clinical audits and report to your Regional Director any areas that are not achieving the organisation’s benchmark of Good or above.
• Ensure that all regulatory and statutory requirements are met and company policies and procedures are adhered to.
• To work as a clinician within the homes as and when if required.
• Support General Managers with and monitoring and the implementation of action plans related to regulatory requirements and internal compliance audits to time agreed scales.
• Ensure all regulatory requirements from CIW are implemented to time scale
• Undertake Clinical investigations and produce reports.
• Provide clinical advice and support to the teams and promote a learning culture to mitigate recurrence of non-compliance.
• Promote and champion quality improvements within Hallmark across all team member groups.
• Assist with the delivery of themed care related trainings and/or workshops to home management and care teams.
• To be involved in the Recruitment & Induction process of senior clinicians.
• Assist with the implementation of electronic care planning and medication records,  
• Prepare information and attend weekly compliance calls.
• Support all homes in the investigations RCA /DOC Notifications Safeguarding referrals of untoward events and subsequent attendance at regulatory meetings where required.

• Monitor quality of CIW and safeguarding notifications for each home.

What We're Looking For:

• Must be a Registered Nurse (NMC)
• Must be articulate with great communications skills – writing reports and carrying out audits
• Wales Care Home experience would be highly beneficial.
• We would consider someone from a non-Care home background – but you must have experience of investigations with the CIW.
• A strong RISCA regulations understanding 

Reap the Rewards:

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

• Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
• Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
• Wellness Matters: Enjoy excellent benefits, including a pension, life assurance.
• Private Medical Insurance.
• Very competitive salary
• Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
• Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.

At Hallmark Luxury Care Homes, we value diversity, respect, and collaboration. If you're ready to embark on a fulfilling journey where your skills and passion can shine, we invite you to apply and become part of our supportive and caring community. Together, let's make a positive difference in the lives of our residents and team members every day!

Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.