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Care Homes Owned by Hallmark Luxury Care Homes

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hallmark Luxury Care Homes
Hallmark Luxury Care Homes lives for every moment. They know that getting older comes with its own unique challenges. But they believe ageing is a privilege, and that everyone should be embraced, celebrated and supported to thrive in later life. This has been Hallmark's mission since opening its first care home in 1997 and they continue to deliver on this across all homes across England and Wales.

Finding a care home can be daunting, that's why the team listen and get to know you so that they can better tailor their care, menus and activities to you. This is relationship-centred care, and a bighearted approach puts you and your loved ones at the heart of all the team does.

Each of Halllmark's cleverly designed homes offer a variety of rooms, a café area and gardens enabling life to continue, with a supportive arm around your shoulder. The dedicated and experienced team is there for your every need. So, for the big and small moments, the shared smiles and tears – they’re there for every single one.

Hallmark Luxury Care Homes Locations (23)

 - Browse 23 Care Homes owned by Hallmark Luxury Care Homes
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Hallmark Greenhill Manor
Duffryn Road, Pentrebach, Merthyr Tydfil CF48 4BE 
Top 20 carehome award certificate
10 131 reviews
Hallmark Greenhill Manor, Merthyr Tydfil, Merthyr Tydfil
Top 20 carehome award certificate
"All staff are kind and caring. A wonderful atmosphere, they encourage and support family and friends visiting. Very clean and welcoming.…"   Read all 131 reviews
  • from £1,800 / week
  • 120 Rooms
Location Type Care Home

Nestled in a serene spot within the beautiful valleys, Hallmark Greenhill Manor invites residents to thrive in a luxurious yet homely environment. This care home provides award-winning residential, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hallmark Regency House
Mill Road, Ely, Cardiff CF5 4AH 
Top 20 carehome award certificate
10 121 reviews
Hallmark Regency House, Cardiff, Cardiff
Top 20 carehome award certificate
"My father was a resident of the home for such a short time, but the care he received was exemplary. As a family, we were all treated with…"   Read all 121 reviews
  • from £1,430 / week
  • 73 Rooms
Location Type Care Home

Nestled in the heart of the community, Hallmark Regency House is a warm and welcoming home where residents can truly live life to the fullest. Providing award-winning residential, nursing and respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Hallmark Lakeview
Lightwater Road, Lightwater GU18 5XQ 
10 148 reviews
Hallmark Lakeview, Lightwater, Surrey
"What a friendly welcome! You are looking after our dear friend so well. Her confidence is returning, along with her memory. Thank you so…"   Read all 148 reviews
  • from £1,660 / week
  • 62 Rooms
Location Type Care Home

Nestled on a tranquil street in Lightwater's charming village, Hallmark Lakeview is a place where residents live each day to the full. Renowned for its award-winning residential and dementia care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Hallmark Henley Manor
Mill Lane, Henley-on-Thames RG9 4HD 
9.9 65 reviews
Hallmark Henley Manor, Henley-on-Thames, Oxfordshire
"Mums care was excellent, staff were kind and helpful. It was initially challenging to know who to ask for what, e.g medical v admin staff…"   Read all 65 reviews
  • from £2,060 / week
  • 80 Rooms
Location Type Care Home

Set on a charming country lane in Henley-on-Thames, Hallmark Henley Manor is a place where residents can thrive. Ease into life and experience luxury with a homely feel along with a passionate team ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Ty Porth
Cemetery Road, Porth CF39 0BH 
Top 20 carehome award certificate
9.9 109 reviews
Hallmark Ty Porth, Porth, Rhondda, Cynon, Taff
Top 20 carehome award certificate
"I can't thank the team enough for the work they have done to make my father feel at home. I also have complete peace of mind that he is now…"   Read all 109 reviews
  • from £1,240 / week
  • 83 Rooms
Location Type Care Home

In the heart of Porth with glorious views across the valleys, Hallmark Ty Porth offers a tranquil place for individuals to enjoy the next chapter of their lives. Providing award-winning residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Shire Hall
Overstone Court, Cardiff Bay, Cardiff CF10 5NT 
Top 20 carehome award certificate
9.9 143 reviews
Hallmark Shire Hall, Cardiff, Cardiff
Top 20 carehome award certificate
"I could not think of anywhere better than Shire Hall for my aunt. From staff to the warmth of the people who come and go. It is the most…"   Read all 143 reviews
  • from £1,910 / week
  • 99 Rooms
Location Type Care Home

Just a short walk from the beautiful Cardiff Bay, Hallmark Shire Hall is a nautical-themed, luxury care home conveniently located close to the city centre. With a large, landscaped garden for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Arlington Manor
Wellbrook Way, Girton, Cambridge CB3 0FW 
9.9 92 reviews
Hallmark Arlington Manor, Cambridge, Cambridgeshire
"My husband moved here temporarily having being discharged from hospital after a major operation. Unfortunately he was not ready for life at…"   Read all 92 reviews
  • from £1,990 / week
  • 90 Rooms
Location Type Care Home

Nestled in a peaceful residential area near Cambridge, Hallmark Arlington Manor offers a space for individuals to thrive in the next chapter of their lives. This 85-bed luxury care home provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Alexandra Grange
Oaklands Drive, Wokingham RG41 2SA 
9.9 125 reviews
Hallmark Alexandra Grange, Wokingham, Berkshire
"My husband has been in Alexandra Grange for 8 months and settled in very quickly. It feels like home, staff very friendly and there are…"   Read all 125 reviews
  • from £1,720 / week
  • 58 Rooms
Location Type Care Home

Nestled in the heart of Wokingham, Hallmark Alexandra Grange is a place where residents can thrive. This 58-bed luxury home offers luxury with a homely touch while providing award-winning ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hallmark Hutton View
3 Rayleigh Close, Hutton, Brentwood CM13 1AR 
9.9 62 reviews
Hallmark Hutton View, Brentwood, Essex
"We celebrated my mother's 90th birthday yesterday. The Pineapple Room has been decorated with banners and decorations, and it looked…"   Read all 62 reviews
  • from £2,000 / week
  • 82 Rooms
Location Type Care Home

Close to the shops and cafés of Shenfield High Street and conveniently set back off the main road into town, Hallmark Hutton View is an elegantly designed home where residents thrive. Providing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Admiral Court
Manchester Drive, Leigh-on-Sea SS9 3HP 
9.9 136 reviews
Hallmark Admiral Court, Leigh-on-Sea, Essex
"I am very pleased with the care my mother has been receiving since she entered Hallmark Admiral Court three months ago. The staff are all…"   Read all 136 reviews
  • from £2,150 / week
  • 60 Rooms
Location Type Care Home

Situated in a leafy residential area, Hallmark Admiral Court is a place where residents thrive. Offering a variety of award-winning care services—from residential to dementia, nursing, and respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Ty Enfys
Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP 
9.9 239 reviews
Hallmark Ty Enfys, Cardiff, Cardiff
"Our mother has had excellent care at Ty Enfys. - She is treated with care, interest and respect. She has been thriving here until her final…"   Read all 239 reviews
  • from £1,750 / week
  • 101 Rooms
Location Type Care Home

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Hallmark Chamberlain Court
77 Mount Ephraim, Tunbridge Wells TN4 8BS 
9.9 110 reviews
Hallmark Chamberlain Court, Tunbridge Wells, Kent
"Chamberlain Court have been nothing short of amazing. Our mother had been in another care home for 9 months and over those 9 months…"   Read all 110 reviews
  • from £2,210 / week
  • 74 Rooms
Location Type Care Home

Tucked away, surrounded by beautiful gardens, Hallmark Chamberlain Court is a place where residents can thrive. Ease into life here at the award-winning 72-bed home, providing residential, dementia, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Willingdon Park Manor
Kings Drive, Eastbourne BN22 0AB 
9.9 38 reviews
Hallmark Willingdon Park Manor, Eastbourne, East Sussex
"Sadly, a care home was needed due to Dad's advancing dementia. We visited many, but Willingdon Park Manor stood out right from the…"   Read all 38 reviews
  • from £1,850 / week
  • 85 Rooms
Location Type Care Home

Located in the beautiful Ratton area of Eastbourne, Hallmark Willingdon Park Manor is a spectacular 85-bed luxury care home offering award-winning residential, nursing, dementia care. Within walking ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Maycroft Manor
2-8 Carden Avenue, Brighton BN1 8NA 
9.8 177 reviews
Hallmark Maycroft Manor, Brighton, East Sussex
"My brother and I chose Maycroft for both our Aunt and Uncle after they both became in need of care. When we visited for the first time…"   Read all 177 reviews
  • from £2,150 / week
  • 105 Rooms
Location Type Care Home

In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Anya Court
286 Dunchurch Road, Rugby CV22 6JA 
9.8 171 reviews
Hallmark Anya Court, Rugby, Warwickshire
"From initial contact to the viewing, to the eventual transfer of my father to Anya Court. This was a seamless process, and I cannot fault…"   Read all 171 reviews
  • from £1,700 / week
  • 74 Rooms
Location Type Care Home

Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Esher Residences
Esher Upper Court, Portsmouth Road, Esher KT10 9JH 
9.8 15 reviews
Hallmark Esher Residences, Esher, Surrey
"My sister's move to Loveday Esher went much more smoothly than I had anticipated. The staff were all warm and welcoming and have gone out…"   Read all 15 reviews
  • 57 Rooms
Location Type Care Home

Hallmark Esher Residences is a luxury care home in Esher, Surrey, offering award-winning residential, dementia, nursing and respite care within 13 acres of beautifully landscaped and peaceful ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Kew House
58 Spencer Hill Road, Wimbledon, London SW19 4EL 
9.8 168 reviews
Hallmark Kew House, London, London
"Kew House is an excellent care home. The staff care is first class. My mother is very content in the home. She mixes well with the other…"   Read all 168 reviews
  • from £2,140 / week
  • 81 Rooms
Location Type Care Home

Nestled within a leafy cul-de-sac in the heart of Wimbledon, Hallmark Kew House takes pride in its 'Outstanding' rating by the Care Quality Commission, providing award-winning residential, dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hallmark Banstead Manor
8 Brighton Road, Banstead SM7 1BS 
9.8 73 reviews
Hallmark Banstead Manor, Banstead, Surrey
"I can't rate the care my father in law receives from the Banstead Manor team highly enough. From the front desk team who create such a…"   Read all 73 reviews
  • from £1,990 / week
  • 77 Rooms
Location Type Care Home

Nestled in a peaceful area just a short walk from Banstead High Street, Hallmark Banstead Manor offers a place where residents can truly thrive. This 77-bed luxury care home is here to support ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Penylan House
Penylan Road, Cardiff CF23 5YG 
9.7 56 reviews
Hallmark Penylan House, Cardiff, Cardiff
"Cannot speak highly enough of the home & the care my mother is given. Nothing is too much trouble. All staff are always welcoming &…"   Read all 56 reviews
  • from £1,750 / week
  • 75 Rooms
Location Type Care Home

Penylan House Nursing Home is located in the suburbs of Cardiff and offers residential care and nursing care as well as dementia care. Their staff recognise that moving into a care home is a big ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Bucklesham Grange
141 Bucklesham Road, Purdis Farm, Ipswich IP3 8UB 
9.7 96 reviews
Hallmark Bucklesham Grange, Ipswich, Suffolk
"My Dad recently moved in, and the staff were so welcoming. Nothing was too much trouble, his room is bright, clean and has a patio door…"   Read all 96 reviews
  • from £1,800 / week
  • 57 Rooms
Location Type Care Home

Surrounded by serene countryside, Hallmark Bucklesham Grange offers an environment where residents can truly thrive. Their bighearted approach celebrates every moment, big and small. Acknowledging ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hallmark Midford Manor
Frome Road, Bath BA2 5RE 
9.6 20 reviews
Hallmark Midford Manor, Bath, Bath & North East Somerset
"I have thoroughly enjoyed my stay here. I have worked in the care profession most of my working life, and this facility is by far the best…"   Read all 20 reviews
  • from £2,200 / week
  • 80 Rooms
Location Type Care Home

Perfectly situated on the beautiful south side of Bath, Hallmark Midford Manor is a place where residents are supported to live each day, their way. Experience award-winning residential, dementia, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Angmering Grange
Roundstone Lane, Angmering, Littlehampton BN16 4AL 
9.5 22 reviews
Hallmark Angmering Grange, Littlehampton, West Sussex
"I arrived from a short stay in hospital, rather shaken. I was welcomed with open arms by warm, caring staff who could not do enough for me.…"   Read all 22 reviews
  • from £2,000 / week
  • 74 Rooms
Location Type Care Home

In the heart of the quaint village of Angmering sits Hallmark Angmering Grange, a luxury care home where residents thrive. Their array of services includes award-winning dementia, residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Anisha Grange
Outwood Common Road, Billericay CM11 2LE 
9.5 94 reviews
Hallmark Anisha Grange, Billericay, Essex
"Since moving to Anisha Grange, I have felt much safer and cared for, and all my physical and mental needs have been cared for. There's…"   Read all 94 reviews
  • from £1,990 / week
  • 74 Rooms
Location Type Care Home

Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Hallmark Luxury Care Homes Reviews (2411)

9.8

Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.820) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

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Review of

Hallmark Arlington Manor

from Margaret Christine B (Wife of Resident) published on 3 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved here temporarily having being discharged from hospital after a major operation. Unfortunately he was not ready for life at home; his mobility and strength were extremely limited. When I contacted Arlington Manor to see if it would be possible for him to stay for a limited time while
he built up that strength and received physiotherapy to get him moving again, they were extremely helpful and welcoming.
My husband's 6 weeks in Arlington Manor saw him receive top quality nursing care and attention, with nourishing appetizing food, and a wonderful sense of both of us being known by name by all the staff who were always happy to cope with any requests for help.
It was good to have my husband home again, but had things not gone well with his recovery I would have been more than happy for him to remain at Arlington Manor.
Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington ManorThat is very kind of you to say, and it was really nice to help out with his recovery, which has been wonderful to see. Best wishes to you both for the future
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Review of

Hallmark Alexandra Grange

from B B (Wife of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Alexandra Grange for 8 months and settled in very quickly. It feels like home, staff very friendly and there are lots of activities (although he doesn't join in).
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for your kind review, it's a joy to read that you feel at home with us at AG.
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Review of

Hallmark Arlington Manor

from N R (Daughter of Resident) published on 1 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Arlington Manor in Jan 26. It was a difficult decision for her and for us (she had spent the previous year in her home with a live in carer), but the transition went much better than we anticipated. Mum's quality of life seems to be better than it was living in her own home thanks
to the consistent routines and opportunity for regular company with her peers. We have greatly enjoyed getting to know other residents and their families and friends - a support network for us too. The Arlington team have been responsive to Mum's needs and work hard to give each individual a positive experience. For Mum this has included greater interaction with people, a few trips out (eg to classical concerts or the theatre) and a good quality of care. Getting old is not easy - but Arlington Manor is helping to keep this stage of Mum's life as positive and comfortable as possible.
Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington ManorThank you so much for your kind words. It has been lovely to see your Mum really get involved and make several excellent friends.
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Review of

Hallmark Kew House

from C D (Son of Resident) published on 30 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kew House is an excellent care home. The staff care is first class. My mother is very content in the home. She mixes well with the other residents.
Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew HouseThank you very much for taking the time and leaving a review surrounding the care of your Mother since she arrived into our care in November 2025. Its is a real pleasure take care of your Mum. I shall share your thoughts with the entire team at Kew House
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Review of

Hallmark Regency House

from J W (Daughter of Resident) published on 30 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident of the home for such a short time, but the care he received was exemplary. As a family, we were all treated with respect alongside a warm and friendly approach from our first contact with Christine, reception and all care staff we met. Such a lovely, warm, welcoming and calm
caring place. Cannot praise the home, staff and carers enough.
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Review of

Hallmark Willingdon Park Manor

from Claire I (Daughter of Resident) published on 25 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, a care home was needed due to Dad's advancing dementia. We visited many, but Willingdon Park Manor stood out right from the beginning. Emma welcomed us warmly and made my Dad and our family the focus of every discussion. This felt much more like a home than a business, which was so important
to us.
The home itself is beautiful, with wonderful facilities including a cinema room, lovely gardens, and comfortable en-suite rooms. However, luxury is of little value without a caring heart, and we found that WPM truly excelled in this respect.
From the carers and night staff to the gardener, reception team, activities coordinators, catering crew (the food is excellent), and housekeeping staff, everyone was so kind, genuinely caring, and willing to go the extra mile to help Dad settle in and look after him.
They didn't just show enormous compassion and respect for Dad; they cared for us as a family too, especially at the end of Dad's life. We will always be thankful to everyone at WPM
Reply from Emma Jennings, Customer Relationship Manager at Hallmark Willingdon Park ManorThank you for taking the time to review our beautiful home. It was an absolute honour and pleasure to care for not just your father, but for your entire family. Your father was very much loved by the team and is missed deeply. His passing has left a void in our home.
Your comments are testimony to the teams care and dedication, we will be sure to pass them on. Please don't be strangers, you're all welcome to pop in any time.
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Review of

Hallmark Alexandra Grange

from Teresa L (Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for just over a year, and I find it very comfortable. Everything is so nice, well done. All the staff are pleasant and efficient. I have been a Senior Nursing Officer in my career, so I know what I am talking about, and I like what I see.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you for your lovely feedback, which will be shared with the team. It's our pleasure to have you as part of the family.
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Review of

Hallmark Kew House

from Alastair M (Husband of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a great comfort to know that after several months my wife Penny is well settled in Kew House and, as she said yesterday during the tea we had to celebrate our 54th wedding anniversary she is very happy with her life there. What a pleasure it was to sit on the sunny terrace near her room and look
back on our lives with our elder son Alex.
My family and I much appreciate all the care and attention that all the carers and staff in Cedar Ward give to Penny. Unlike her previous home she really seems to enjoy communicating with everybody and certainly much looks forward to all the meals she has.
A special thank-you is due to Liz for all the assistance and support she gave to our family when went through the difficult time of moving Penny to Kew.
Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew HouseYour kind words surrounding the care of Penny since her arrival into our care at Kew House is very much appreciated. We shall share this review with our entire team.
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Review of

Hallmark Ty Porth

from Bethan E (Daughter of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the team enough for the work they have done to make my father feel at home. I also have complete peace of mind that he is now being looked after so well. The support they have given, especially Leah has been wonderful. The whole process of finding the right home can be overwhelming but
I know without out a doubt that this is the best home by far for my father. The activities are stimulating, the care is exceptional, the food is excellent and everywhere is very clean. A big thank you to the whole team.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthHi Bethan ,
Thank you so much for your kind feedback it has been a pleasure getting to know dad and yourselves. Thank you for the great 5* review and I will ensure to share your kind words with the wider team.
Take care
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Review of

Hallmark Alexandra Grange

from Margaret B (Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very happy place to live. The staff are excellent without exception. There are activities and entertainment for all abilities. Visitors are most welcome. So that our families feel happy for us.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeIt means so much to us that you're happy at Alexandra Grange. Thank you for your lovely review and it's a pleasure to have you with us as part of the family
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Review of

Hallmark Esher Residences

from Biga J (Sister of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister's move to Loveday Esher went much more smoothly than I had anticipated. The staff were all warm and welcoming and have gone out of their way to make her feel at home in her new surroundings - not an easy task for someone with dementia! They are also encouraging her to take part in activities
with other residents, which will help her to get to know them and to feel part of the community. I feel confident that my sister is in a safe place and will be well looked after.
The surroundings are beautiful: it feels like a luxury hotel with carers on site. The extensive grounds are a real bonus, and the various lounges are all very comfortable. When I have visited for lunch, the food was excellent and it felt as though we were in a restaurant rather than a care home.
If you are looking for a permanent residential home for a member of your family, I can thoroughly recommend Loveday Esher.
Reply from Jackie Chicken, Relationship Partner at Hallmark Esher ResidencesThank you so much for putting into words the difference that Loveday has made for your sister! She is an absolute delight and brightens up all of our days with her infectious smile, witty sense of humour and fabulous wardrobe! We are also delighted to hear that you thoroughly enjoy your visits to us and we look forward to welcoming you again soon.
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Review of

Hallmark Bucklesham Grange

from Debbie D (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad recently moved in, and the staff were so welcoming. Nothing was too much trouble, his room is bright, clean and has a patio door leading onto a patio area. There are so many activities so he can join in to keep himself occupied. My Stepmum also moved in due to having Alzheimer's and she was
very unsettled and the staff took a lot of time reassuring her and helping her settle in. Her room is bright and she loves the activities on offer, it's just so nice to see them both settled and happy.
Reply from Danielle Blake, Customer Relationship Manager at Hallmark Bucklesham GrangeThank you so much for your lovely review. We're happy to hear they're settled in.
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Review of

Hallmark Arlington Manor

from W M (Nephew of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the nephew of a resident. My aunt had expressed her wish to stay in her house for as long as possible but I was concerned about how difficult it had become for her. I researched Arlington Manor and took her for a look around a few months ago and was very impressed. She moved in several months ago
and could not be happier.
I'd visited people in care homes in the past and found them a bit depressing, but Arlington Manor is so much better. Very well maintained, good food and most importantly, lovely staff. My aunt looks so much healthier and the little things like having her hair and nails done make life so much better. I'm entirely happy about how well she's being looked after and so is she.
I've given full marks for everything including value for money. It's certainly not cheap, but I think you get what you pay for.
Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington ManorThank you so much for the lovely words. We have really enjoyed having your Aunt here. She took a little while to settle in, but it has been lovely to see her really start to join in and get properly involved
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Review of

Hallmark Ty Enfys

from K H (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has had excellent care at Ty Enfys. - She is treated with care, interest and respect. She has been thriving here until her final illness and settled quickly and well. We can't thank the staff more for their kindness and consideration for both our mother and our family when we visit. Thank
you so much!
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty EnfysThank you for such kind words. We're so happy we were able to care for Mum and welcome you all.
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Review of

Hallmark Ty Enfys

from Rob R (Son of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall my Mother is enjoying her time hugely & happier than she's been for years


The staff are very accommodating & activities appear plentiful , hence Mum is having fun as well as being cared for


Only 3 months into her stay but so far experience has been excellent


Rob

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty EnfysThank you for your kind words. It's been wonderful welcoming Mum and seeing her thrive in her new home.
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Review of

Hallmark Esher Residences

from Michael H (Son of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was accepted to Loveday Esher in mid April 26, on his acceptance he had a few ongoing issues developed from another care home. My Dad was skeptical about going to Esher and especially with this being quite away from his home and friends. with a visit from the Home Manager (Lyn) first he was
able to express all his concerns, these were laid to rest and immediately upon arrival he was welcomed as if he had been a resident there for ages and since that time the care team, nurses and all staff members have been absolutely fantastic, to top it all, the grounds, home and facilities make his stay there the most rewarding and enjoyable.
Thank you, you made my life and my families life a little easier.
Reply from Charlotte Fletcher, Marketing Manager at Hallmark Esher ResidencesThank you for taking the time to leave such a thoughtful review. We are delighted to hear that your father has settled in so well and that the team have made him feel so welcome.

Your kind words about our nurses, care team and wider colleagues mean a great deal, and we will be sure to share them with everyone at Loveday Esher. Thank you for placing your trust in us. Knowing that your father's experience has helped make things a little easier for you and your family is truly appreciated.
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Review of

Hallmark Ty Porth

from Angela D (Niece of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very nice, approachable and helpful.
Nothing is too much trouble for them. What I like is they have a sense of humour and like a laugh aswel as being professional. I like that the staff introduced themselves to my aunt.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthHi Angela,

Thank you for sharing a 5* review and your kind feedback! I will ensure to share this feedback with the wider team. We look forward to seeing you again soon.
Take care.
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Review of

Hallmark Kew House

from Laura D (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother with Alzheimer's moved to Kew at the end of February after 8 months of me building a relationship with Liz whilst I was deciding when was the right time to move her. The care and guidance in this time and when she moved in were exceptional. So much so that there weren't any hiccups. My mother's
room is homely and all the communal areas are welcoming, we particularly like being able to spend time in the Bistro together. It has been a big change for my mother, leaving her own home and the independence that she had; but she has settled in well and it is lovely to see that so many of the staff are fond of her and they have realized the activities that my mum enjoys.
The biggest advantage of making the decision to move my mother to Kew is that I no longer worry about her; I know that she is safe and being well looked after.
Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew HouseIt is a pleasure taking care of your Mother and being able to support with the process in the period prior to her move to Kew and then beyond since her arrival. We shall share your thoughts with the entire team at Kew
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Review of

Hallmark Kew House

from Charlie J (Guardian of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am overwhelmed by the quality of care and professionalism that I have found at Kew House. From the moment I met Liz at our first viewing, to moving my elderly cousin into the care home and every day since.
It's never easy making a decision to move someone out of their familiar home into a new environment
and with the challenges of dementia it's so much harder.
Liz and the team looked after me as much as they looked after Jill. The initial move was tough and they helped me with the challenges and managed my expectations through the very difficult first 3 months. Jill took a while to settle and make friends. She missed her home and her dog and was distressed and confused.
The team at Kew are kind and resilient and patient... and now it is a whole different situation. Jill has good food, medical care, activities and a social life, it is a pleasure to visit her (if she isn't too busy to see me)!
I get regular calls and advice. Jill and I cannot thank you all enough.
Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew HouseThank you so much for taking the time to add a review surrounding the care of your Cousin since her arrival to Kew back in November 2025. We shall share your thoughts with the entire team at Kew
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Review of

Hallmark Arlington Manor

from D J (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring staff, constantly running various activities and engaging with residents. Good organisation and care shown for personal needs with great respect towards residents independence. Lovely courtyard garden and areas to sit and chat over a cup of tea.
Reply from Martin Dickson, Customer Relationship Manager at Hallmark Arlington ManorThank you so much for the very kind review. We love having your Mum here with us, and she even taught me Rummikub the other day (while beating me convincingly)
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Awards / Recognitions (29)

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Frequently Asked Questions about Hallmark Luxury Care Homes

Costs for care homes owned by Hallmark Luxury Care Homes

Average costs per week for care homes owned by Hallmark Luxury Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hallmark Luxury Care Homes, based on 22 out of 23 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,888
Residential Dementia Care £2,031
Nursing Care £2,236
Nursing Dementia Care £2,063
All Care Types £1,886
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hallmark Luxury Care Homes own?

Hallmark Luxury Care Homes own 23 Care Homes.

Which Hallmark Luxury Care Homes Care Homes have the highest review score?

Hallmark Greenhill Manor, Hallmark Regency House & Hallmark Lakeview have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Luxury Care Homes to verify any information. View our terms and conditions. Hallmark Luxury Care Homes has a Platinum Service – more info.