Care Homes Owned by Hallmark Luxury Care Homes

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hallmark Luxury Care Homes
Hallmark Luxury Care Homes lives for every moment. They know that getting older comes with its own unique challenges. But they believe ageing is a privilege, and that everyone should be embraced, celebrated and supported to thrive in later life. This has been Hallmark's mission since opening its first care home in 1997 and they continue to deliver on this across all homes across England and Wales.

Finding a care home can be daunting, that's why the team listen and get to know you so that they can better tailor their care, menus and activities to you. This is relationship-centred care, and a bighearted approach puts you and your loved ones at the heart of all the team does.

Each of Halllmark's cleverly designed homes offer a variety of rooms, a café area and gardens enabling life to continue, with a supportive arm around your shoulder. The dedicated and experienced team is there for your every need. So, for the big and small moments, the shared smiles and tears – they’re there for every single one.

Hallmark Luxury Care Homes Locations (22)

22 Care Homes owned by Hallmark Luxury Care Homes
Hallmark Greenhill Manor

Duffryn Road, Pentrebach, Merthyr Tydfil CF48 4BE 

10 126 reviews
"My dad moved to Greenhill Manor in January 2023 after a 4 month stay in hospital. When he moved in he was underweight (wouldn't eat in…"   Read all 126 reviews
Location Type Care Home

Nestled in a serene spot within the beautiful valleys, Hallmark Greenhill Manor invites residents to thrive in a luxurious yet homely environment. This care home provides award-winning residential, dementia, nursing, and respite care, including a vibrant… Read more about Hallmark Greenhill Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 120 Rooms
  • from £1,710 / week
Hallmark Admiral Court

Manchester Drive, Leigh-on-Sea SS9 3HP 

10 129 reviews
"Spent a lovely lunch in the bistro with my mother wonderfully organised by the hospitality services manager. We sat afterwards in the…"   Read all 129 reviews
Location Type Care Home

Situated in a leafy residential area, Hallmark Admiral Court is a place where residents thrive. Offering a variety of award-winning care services—from residential to dementia, nursing, and respite care—residents can relax, knowing the essentials are… Read more about Hallmark Admiral Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £2,080 / week
Hallmark Henley Manor

Mill Lane, Henley-on-Thames RG9 4HD 

10 61 reviews
"Henley Manor Care Home is a warm and welcoming place. The staff are kind, caring, and always go above and beyond to support the residents.…"   Read all 61 reviews
Location Type Care Home

Set on a charming country lane in Henley-on-Thames, Hallmark Henley Manor is a place where residents can thrive. Ease into life and experience luxury with a homely feel along with a passionate team dedicated to supporting residents to live each day to… Read more about Hallmark Henley Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,960 / week
Hallmark Regency House

Mill Road, Ely, Cardiff CF5 4AH 

9.9 111 reviews
"Since my mum has been in The Regency, she has been extremely happy and settled. The staff are brilliant, helpful, caring, professional,…"   Read all 111 reviews
Location Type Care Home

Nestled in the heart of the local community in Ely, Hallmark Regency House is a place residents can live each day to the fullest, providing award-winning residential, nursing and respite care. Residents can also rest assured that all the essentials are… Read more about Hallmark Regency House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 73 Rooms
  • from £1,360 / week
Hallmark Hutton View

3 Rayleigh Close, Hutton, Brentwood CM13 1AR 

9.9 56 reviews
"My mother was a resident for a brief time following hospitalisation after a serious fall. She was very unwell on admission and sadly passed…"   Read all 56 reviews
Location Type Care Home

Close to the shops and cafés of Shenfield High Street and conveniently set back off the main road into town, Hallmark Hutton View is an elegantly designed home where residents thrive. Providing award-winning residential, dementia and nursing care, Hutton… Read more about Hallmark Hutton View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 82 Rooms
  • from £1,700 / week
Hallmark Shire Hall

Overstone Court, Cardiff Bay, Cardiff CF10 5NT 

9.9 133 reviews
"Amazing care home. Staff very friendly, can't do enough for you. The care mum receives is second to none. They are truly amazing.…"   Read all 133 reviews
Location Type Care Home

Just a short walk from the beautiful Cardiff Bay, Hallmark Shire Hall is a nautical-themed, luxury care home conveniently located close to the city centre. With a large, landscaped garden for residents to enjoy, a therapy dog named Archie, and various… Read more about Hallmark Shire Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 99 Rooms
  • from £1,590 / week
Hallmark Ty Porth

Cemetery Road, Porth CF39 0BH 

9.9 98 reviews
"I was not looking forward to the day that my mother was being moved into the Care Home, I was expecting resistance and a lot of tears. How…"   Read all 98 reviews
Location Type Care Home

In the heart of Porth with glorious views across the valleys, Hallmark Ty Porth offers a tranquil place for individuals to enjoy the next chapter of their lives. Providing award-winning residential, dementia and nursing care, this popular care home has… Read more about Hallmark Ty Porth

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 83 Rooms
  • from £1,180 / week
Hallmark Banstead Manor

8 Brighton Road, Banstead SM7 1BS 

9.9 68 reviews
"As soon as my Mum arrived at Banstead Manor Care Home, after having a stroke, we knew she was in safe hands. She was very apprehensive…"   Read all 68 reviews
Location Type Care Home

Nestled in a peaceful area just a short walk from Banstead High Street, Hallmark Banstead Manor offers a place where residents can truly thrive. This 77-bed luxury care home is here to support residents with various needs, from residential to dementia,… Read more about Hallmark Banstead Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 77 Rooms
  • from £1,900 / week
Hallmark Chamberlain Court

77 Mount Ephraim, Tunbridge Wells TN4 8BS 

9.9 103 reviews
"I simply cannot praise the staff at Chamberlain Court highly enough. The care they gave to my mum and the kindness, thoughtfulness and…"   Read all 103 reviews
Location Type Care Home

Tucked away, surrounded by beautiful gardens, Hallmark Chamberlain Court is a place where residents can thrive. Ease into life here at the award-winning 72-bed home, providing residential, dementia, nursing and respite care. And relax knowing all the… Read more about Hallmark Chamberlain Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 74 Rooms
  • from £2,110 / week
Hallmark Lakeview

Lightwater Road, Lightwater GU18 5XQ 

9.9 114 reviews
"My dad had 9 weeks at care view while he was waiting for a room at a care home at Kew in Wimbledon. The admission to Lakeview quite…"   Read all 114 reviews
Location Type Care Home

Nestled on a tranquil street in Lightwater's charming village, Hallmark Lakeview is a place where residents live each day to the full. Renowned for its award-winning residential and dementia care, residents can live here with peace of mind they’re in… Read more about Hallmark Lakeview

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 62 Rooms
  • from £1,580 / week
Hallmark Willingdon Park Manor

Kings Drive, Eastbourne BN22 0AB 

9.9 28 reviews
"My experience has been 100% brilliant .i have only been here a month , can't wait to return permanently and wish I didn't need to go home…"   Read all 28 reviews
Location Type Care Home

Located in the beautiful Ratton area of Eastbourne, Hallmark Willingdon Park Manor is a spectacular 85-bed luxury care home offering award-winning residential, nursing, dementia care. Within walking distance from Hampden Park train station and main bus… Read more about Hallmark Willingdon Park Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 85 Rooms
  • from £1,620 / week
Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP 

9.9 226 reviews
"My mum recently moved into Ty Enfys and I couldn't be more grateful for the support she has received. From the very beginning, the staff…"   Read all 226 reviews
Location Type Care Home

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed… Read more about Hallmark Ty Enfys

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 101 Rooms
  • from £1,640 / week
Hallmark Penylan House

Penylan Road, Cardiff CF23 5YG 

9.9 55 reviews
"I cannot speak too highly of the care my mother has received since moving in. The staff are superb and nothing is too much trouble. A…"   Read all 55 reviews
Location Type Care Home

Penylan House Nursing Home is located in the suburbs of Cardiff and offers residential care and nursing care as well as dementia care. Their staff recognise that moving into a care home is a big change in someone's life and and they do all they can… Read more about Hallmark Penylan House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 75 Rooms
  • from £1,650 / week
Hallmark Alexandra Grange

Oaklands Drive, Wokingham RG41 2SA 

9.8 109 reviews
"Friendly easy to visit when convenient and a pleasant environment. It's a happy place and not sterile like some others homes locally. Rooms…"   Read all 109 reviews
Location Type Care Home

Nestled in the heart of Wokingham, Hallmark Alexandra Grange is a place where residents can thrive. This 58-bed luxury home offers luxury with a homely touch while providing award-winning residential, dementia, and respite care— and the essentials are… Read more about Hallmark Alexandra Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 58 Rooms
  • from £1,550 / week
Hallmark Kew House

58 Spencer Hill Road, Wimbledon, London SW19 4EL 

9.8 150 reviews
"A lovely care home with professional and attentive and friendly staff. Very nice atmosphere during all my visits thus far. I feel…"   Read all 150 reviews
Location Type Care Home

Nestled within a leafy cul-de-sac in the heart of Wimbledon, Hallmark Kew House takes pride in its 'Outstanding' rating by the Care Quality Commission, providing award-winning residential, dementia and nursing care. A welcoming oasis within a busy local… Read more about Hallmark Kew House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 81 Rooms
  • from £2,040 / week
Hallmark Anisha Grange

Outwood Common Road, Billericay CM11 2LE 

9.7 86 reviews
"I have had excellent care from the time I arrived from all the staff. They are all considerate and caring, with plenty of time to give to…"   Read all 86 reviews
Location Type Care Home

Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care. As residents ease into life at Anisha Grange, they’ll… Read more about Hallmark Anisha Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 74 Rooms
  • from £1,930 / week
Hallmark Arlington Manor

Wellbrook Way, Girton, Cambridge CB3 0FW 

9.7 84 reviews
"My friend's mother was in hospital after a fall leaving her very vulnerable and in need of a nursing care room locally. I had heard of…"   Read all 84 reviews
Location Type Care Home

Nestled in a peaceful residential area near Cambridge, Hallmark Arlington Manor offers a space for individuals to thrive in the next chapter of their lives. This 85-bed luxury care home provides a blend of luxury and comfort, delivering award-winning… Read more about Hallmark Arlington Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 90 Rooms
  • from £1,990 / week
Hallmark Angmering Grange

Roundstone Lane, Angmering, Littlehampton BN16 4AL 

9.7 21 reviews
"My stepmother had been a resident at Angmering Grange since June 2023, and in the 2 years that she has been there, the superb staff have…"   Read all 21 reviews
Location Type Care Home

In the heart of the quaint village of Angmering sits Hallmark Angmering Grange, a luxury care home where residents thrive. Their array of services includes award-winning dementia, residential, nursing, and respite care, and for those looking for something… Read more about Hallmark Angmering Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 74 Rooms
  • from £1,850 / week
Hallmark Maycroft Manor

2-8 Carden Avenue, Brighton BN1 8NA 

9.7 169 reviews
"Maycroft is absolutely amazing. My mum has been a resident for 6 years, and my dad moved in in December 24. I cannot believe how well he…"   Read all 169 reviews
Location Type Care Home

In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with… Read more about Hallmark Maycroft Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 105 Rooms
  • from £2,040 / week
Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA 

9.7 157 reviews
"Following on from a flood at home and hip surgery - Mum needed somewhere safe to recuperate and be looked after. All of the staff were…"   Read all 157 reviews
Location Type Care Home

Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter,… Read more about Hallmark Anya Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 74 Rooms
  • from £1,710 / week
Hallmark Bucklesham Grange

141 Bucklesham Road, Purdis Farm, Ipswich IP3 8UB 

9.6 87 reviews
"I cannot thank EVERYONE at Bucklesham Grange enough. My dad came to stay for respite care and from the moment I met the customer…"   Read all 87 reviews
Location Type Care Home

Surrounded by serene countryside, Hallmark Bucklesham Grange offers an environment where residents can truly thrive. Their bighearted approach celebrates every moment, big and small. Acknowledging the challenges that come with aging, the team puts residents'… Read more about Hallmark Bucklesham Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 57 Rooms
  • from £1,700 / week
Hallmark Midford Manor

Frome Road, Bath BA2 5RE 

9.0 6 reviews
"Mum moved to Midford Manor in June 2024 as she needed more help and support. We have been so impressed with the wonderful care and support…"   Read all 6 reviews
Location Type Care Home

Perfectly situated on the beautiful south side of Bath, Hallmark Midford Manor is a place where residents are supported to live each day, their way. Experience award-winning residential, dementia, and nursing care. For those desiring an extra touch… Read more about Hallmark Midford Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,950 / week

Hallmark Luxury Care Homes Reviews (2177)

9.8

Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.798) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Luxury Care Homes
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Review of

Hallmark Ty Enfys

from David H (Brother of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister, who suffered from Alzheimer's, was very well looked after by all the staff she came in contact with in Ty Enfys. She was there for over a year. I don't think that we could have found better care for her anywhere.
I would thoroughly recommend this care home.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your wonderful review. It was heartwarming to read. We loved caring for your sister. I will pass this review onto the team.

  • Facilities
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  • Rooms
  • Value for Money
Review of

Hallmark Regency House

from G C (Daughter of Resident) published on 26 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in The Regency, she has been extremely happy and settled. The staff are brilliant, helpful, caring, professional, attentive, just wonderful. The rooms are always clean and beautifully furnished. The meals are expertly prepared with plenty of choice. There are lots of daily activities.
The standard of all-round care and maintenance of residents' dignity is first class.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency House

Thank you for such a kind review. It means so much to hear that your mum is happy and settled with us. Our team truly cares about making every day special, and knowing this is reflected in your experience is incredibly rewarding.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

Hallmark Anisha Grange

from Joan G (Respite Resident) published on 26 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had excellent care from the time I arrived from all the staff. They are all considerate and caring, with plenty of time to give to my needs. The food has been excellent and beautifully presented, and appetising. No regrets or complaints.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Hutton View

from Dianne W (Daughter of Resident) published on 25 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident for a brief time following hospitalisation after a serious fall. She was very unwell on admission and sadly passed away due to complications linked to the fall. The care and compassion mum received was unrivalled. All the staff were so kind to mum, but one member of staff went
above and beyond her role to help all the family cope at this sad time. (Shame I can't name her). So thank you all for allowing my mum to have calm and dignified final days, I really can't thank you enough.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you Dianne for time you have taken to provide us with your feedback, it was our pleasure to be able to support Mum, yourself and your family. We shall pass your lovely feedback on to the team here at Hutton View.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Henley Manor

from Jean G (Resident) published on 23 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a very happy resident.
They look after me very well.
It is a lovely place to be in.
My favourite thing is the entertainment in Henley Manor.
Reply from Elham Faramarzian, General Manager at Hallmark Henley Manor

Thak you so much for your kind feedback, it is lovely to have you as part of our family. We are glad you enjoy our lifestyle plan .

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Maycroft Manor

from P F (Daughter of Resident) published on 22 September 2025
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has been at Maycroft since November 2024, and during that time, there have been ongoing issues with the poor standard of meals. In addition, recently, possibly due to the summer holidays lack of staff, laundry is not being collected or the room bins emptied.
Clothes regularly go missing
from the laundry, considering the extremely high cost (increased in April this year), often we find aspects unacceptable at Maycroft.
Reply from Emma Weller, Customer Relationship Manager at Hallmark Maycroft Manor

Thank you for taking the time to share your feedback. At Maycroft Manor, delivering high-quality service and exceptional care to our residents is always our top priority, and I'm sorry to hear that you feel we have not fully met the standards we strive for. We're disappointed to learn that you felt the standard of our food was not as it should be. We previously addressed your concerns and hope you remain pleased with the changes made to your mother's mealtimes. Our team takes great pride in preparing fresh, locally sourced, and nutritious meals that are tailored to individual preferences and dietary needs. We also appreciate your comments regarding the laundry service. We recently experienced some delays due to a faulty dryer, but I'm pleased to confirm this has now been resolved and there should be no further disruption. If you feel there's more we can do to improve, I would welcome the opportunity to discuss it further. Please don't hesitate to contact me directly.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Regency House

from P C (Son-in-law of Resident) published on 22 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my wife and I first visited Hallmard Regency House, we were very impressed by all the accommodation, in particular the bedrooms, all the staff we met, the activities provided and the garden. Since my mother in law has been living at Hallmark, our expectations have been exceeded. There is nothing
to find fault with, but in particular, all the staff have been kind, caring, supportive and care for my mother in law brilliantly. I can give no better review than I would be very happy to live here if the time comes.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency House

Thank you so much for your kind review. Were delighted to hear that your first impressions of Regency House have been exceeded since your mother-in-law joined us. It means so much to know our team have been kind, caring and supportive, and that you feel she is so well looked after. Saying you would be happy to live here yourself is the greatest compliment we could receive, and well be sure to share your lovely words with the whole team.

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Review of

Hallmark Shire Hall

from Helen M (Daughter of Resident) published on 17 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care home. Staff very friendly, can't do enough for you. The care mum receives is second to none. They are truly amazing.
Reply from Olivia Sullivan, Customer Relationship Manager at Hallmark Shire Hall

Thank you for your kind words - I will pass them onto the team whom I know will be so proud to hear them! It has been a pleasure to welcome your mother and family to Shire Hall

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  • Cleanliness
  • Treated with Dignity
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  • Activities
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  • Rooms
  • Value for Money
Review of

Hallmark Willingdon Park Manor

from Sheila W (Respite Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience has been 100% brilliant .i have only been here a month , can't wait to return permanently and wish I didn't need to go home
The entire staff in every area are wonderful and go out of their way to help always happy and smiling.There are plenty of activities to join or not as you wish
, I have discovered my old knitting skills, and the food , well the food, what can I say , fresh and varied. Goodbye to my old convenience diet !. Willingdon is the Ritz of Care Homes , opened in April 24 , beautiful decor, and designer garden and patio
Willingdon is leading care homes into the future . I love it.
Reply from Emma Jennings, Customer Relationship Manager at Hallmark Willingdon Park Manor

Thank you so much for taking the time to leave a 5* review of our beautiful home. We are delighted that you enjoyed your stay with us and made the most of everything that we have to offer. We will be sure to pass on your comments to the wider team. You are very much missed by both the team and residents. we can't wait to welcome you back very soon! Thank you once again.

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Review of

Hallmark Ty Enfys

from Kate C (Daughter of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently moved into Ty Enfys and I couldn't be more grateful for the support she has received. From the very beginning, the staff have been so welcoming to both my mum and our whole family. They've taken the time to really get to know her and understand her needs, always showing kindness and
respect. The home itself is immaculate and has such a lovely atmosphere, with a beautiful café where residents and families can spend time together. The staff truly go above and beyond, and it gives us great peace of mind knowing my mum is in such caring hands.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your heartwarming review. It's been wonderful to welcome you and all to Ty Enfys and help Mum to settle into her new home. I will pass your lovely review onto the team.

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Review of

Hallmark Anya Court

from Sheila B (Daughter of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Following on from a flood at home and hip surgery - Mum needed somewhere safe to recuperate and be looked after.
All of the staff were excellent - making sure she did her post op exercises and having the appropriate medication on time.
As Mum's home was not classed as habitable - whilst it dried
out and was redecorated. A particular lady in the management team was brilliant in liaising with the insurance company who covered the cost of the respite care.
In a very stressful situation it was lovely to know Mum was being cared for.
Thank you to all on Capella Floor & the particular staff member
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for sharing your experience. We're so pleased to hear that your mum felt safe, supported, and well looked after during her stay with us. Our team takes great pride in making sure every resident gets the care they need, with that little bit of encouragement residents can feel back to their best and involved in all the wonderful activities taking place within the home. I'll be sure to pass on your kind words to the team member who helped coordinate everything, going above and beyond to help mum feel at ease and get the rest she needed and to the Cappella team who were on hand to support all elements of care required.

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Review of

Hallmark Alexandra Grange

from Tim D (Son of Resident) published on 5 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly easy to visit when convenient and a pleasant environment. It's a happy place and not sterile like some others homes locally. Rooms are light bright and spacious. Service users are encouraged to eat with others rather than in there room and there's a good cross section of activities
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra Grange

Thank you so much for your kind words about Alexandra Grange. It was a pleasure to care for your mother following her hospital stay. Please do get in touch if you need any further support in the future.

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Review of

Hallmark Henley Manor

from Neil R (Friend of Resident) published on 5 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Henley Manor Care Home is a warm and welcoming place. The staff are kind, caring, and always go above and beyond to support the residents. The home is clean, comfortable, and has a lovely atmosphere. Highly recommend.
Reply from Elham Faramarzian, General Manager at Hallmark Henley Manor

Thank you so much for taking the time to share your kind feedback. We're delighted to hear about your positive experience with our home and we will be sure to share your comments with the whole team.

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Review of

Hallmark Lakeview

from B P (Daughter of Resident) published on 2 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had 9 weeks at care view while he was waiting for a room at a care home at Kew in Wimbledon. The admission to Lakeview quite honestly saved dad and the family after a long hospital admission where he had been critically ill and was no longer safe to go back home. Every member of staff from carer
to nurse to activities co-ordinator to kitchen staff to receptionist were so attentive to dad and treated him like a member of their own family. My dad was shy and introvert but they managed to engage him in activities to keep him stimulated. They even baked him a huge cake and celebrated his birthday the day after he arrived. Any emails and queries I raised were answered promptly and the atmosphere of the home was very positive and uplifting. Highly recommend.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Lakeview

It was truly wonderful to have your father with us while he awaited his move to our sister home in London. Your kind feedback about our home and the care he received means so much to us, and we'll be sure to pass your words on to the team. It was both our pleasure and our honour to care for him, and we're so glad he was able to get so much out of his short stay with us.

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Review of

Hallmark Kew House

from Bernard K (Brother of Resident) published on 29 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home with professional and attentive and friendly staff. Very nice atmosphere during all my visits thus far. I feel reassured that my dear brother with dementia is clearly settling in to a warm and supportive and caring place.
Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew House

Many thanks for your very kind words surrounding the care our Team at Kew House provide to your Brother. We shall share your comments with Team Kew

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Review of

Hallmark Lakeview

from C P (Respite Resident) published on 28 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody was so kind and helpful. Nothing seemed too much trouble.
Reply from Inder Hanzra, General Manager at Hallmark Lakeview

It was our pleasure to support you through your post surgery recovery and thank you for your lovely feedback which I will share with the team.

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Review of

Hallmark Chamberlain Court

from Lesley B (Daughter of Resident) published on 27 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I simply cannot praise the staff at Chamberlain Court highly enough. The care they gave to my mum and the kindness, thoughtfulness and compassion they showed her was just incredible. My mum came to Chamberlain Court from hospital very poorly after fracturing her hip so she needed special care. She
received this with such diligence and love it meant that my sister and I could drive home after a visit with peace of mind that mum's needs were being met. My mum very sadly passed away recently and they allowed her to do that with grace and dignity all the time supporting my sister and I and our families.
This home has heart and soul and cares for each and every resident with love. I can't thank them all enough for what they have done for my mum and my family. You are Angels.
Reply from Emma Andrews, Customer Relations Manager at Hallmark Chamberlain Court

Thank you so very much for taking the time to write this review. We felt very privileged to have mum in our care and we miss the friendships formed with your family. Thank you for choosing Hallmark Chamberlain Court.

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Review of

Hallmark Regency House

from Kevin M (Son of Resident) published on 22 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The CR Manager of this home "swayed" our decision.
Fantastic interpersonal skills & her experience was 'noticed'.
Regency House has excellent facilities, and staff often encourage Mam to 'participate'.
Reception staff are welcoming & engage well with their customers.
This has been a trying time
for the family since late December, and Regency House has gone a long way in helping us accept this dramatic change in Mam's wellbeing.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency House

Thank you so much for your kind words. Were delighted to hear that you and your family have felt supported during this time, and its wonderful to know that our team and facilities have made such a positive difference to your Mams wellbeing

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Review of

Hallmark Hutton View

from Cheryl S (Friend of Resident) published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my friend to Hutton View 10 months ago, from another unsatisfactory care home. Since her move, my friend is much happier. The staff are all excellent and extremely friendly. Nothing is too much trouble. The food is of a very good standard, with lots of options available. The home is very well
maintained and is a very nice place to visit. I would highly recommend Hutton View to anyone looking for a high quality home.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback. We shall pass your lovely comments on to the team here at Hutton View.

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Review of

Hallmark Henley Manor

from Clemence G (Daughter of Resident) published on 19 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since her arrival at Henley Manor Care Home, Mum has been well looked after by caring, nursing and auxiliary staff. Mum is treated with kindness and dignity at all times. Her room is comfortable & clean. There is so much to do and many varied activities to suit all tastes. If I was to identify an area
requiring improvement it would be the food, both in variety and quality, but overall it is adequate.
I would recommend Henley Manor Care Home as one of the best options for nursing care in the area.
Reply from Elham Faramarzian, General Manager at Hallmark Henley Manor

Thank you so much for your kind feedback, it is a pleasure to look after your mum, and we will make sure to take onboard your valued feedback.

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Awards / Recognitions (28)

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Frequently Asked Questions about Hallmark Luxury Care Homes

Costs for care homes owned by Hallmark Luxury Care Homes

Average costs per week for care homes owned by Hallmark Luxury Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hallmark Luxury Care Homes, based on 22 out of 22 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,777
Residential Dementia Care £1,900
Nursing Care £2,096
Nursing Dementia Care £1,900
All Care Types £1,765
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hallmark Luxury Care Homes own?

Hallmark Luxury Care Homes own 22 Care Homes.

Which Hallmark Luxury Care Homes Care Homes have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Luxury Care Homes to verify any information. View our terms and conditions. Hallmark Luxury Care Homes has a Platinum Service – more info.