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Care Homes Owned by Hallmark Luxury Care Homes

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hallmark Luxury Care Homes
Hallmark Luxury Care Homes lives for every moment. They know that getting older comes with its own unique challenges. But they believe ageing is a privilege, and that everyone should be embraced, celebrated and supported to thrive in later life. This has been Hallmark's mission since opening its first care home in 1997 and they continue to deliver on this across all homes across England and Wales.

Finding a care home can be daunting, that's why the team listen and get to know you so that they can better tailor their care, menus and activities to you. This is relationship-centred care, and a bighearted approach puts you and your loved ones at the heart of all the team does.

Each of Halllmark's cleverly designed homes offer a variety of rooms, a café area and gardens enabling life to continue, with a supportive arm around your shoulder. The dedicated and experienced team is there for your every need. So, for the big and small moments, the shared smiles and tears – they’re there for every single one.

Hallmark Luxury Care Homes Locations (22)

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22 Care Homes owned by Hallmark Luxury Care Homes
Hallmark Greenhill Manor

Duffryn Road, Pentrebach, Merthyr Tydfil CF48 4BE 

10 129 reviews
"My daughter has been a resident for over 2 years and we have been very happy with the care that she has received. This year for my…"   Read all 129 reviews
Location Type Care Home

Nestled in a serene spot within the beautiful valleys, Hallmark Greenhill Manor invites residents to thrive in a luxurious yet homely environment. This care home provides award-winning residential, dementia, nursing, and respite care, including a vibrant… Read more about Hallmark Greenhill Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 120 Rooms
  • from £1,710 / week
Hallmark Regency House

Mill Road, Ely, Cardiff CF5 4AH 

10 114 reviews
"Regency House has provided our mother with excellent care over the past 11 months. Any issues/concerns are immediately dealt with, and the…"   Read all 114 reviews
Location Type Care Home

Nestled in the heart of the local community in Ely, Hallmark Regency House is a place residents can live each day to the fullest, providing award-winning residential, nursing and respite care. Residents can also rest assured that all the essentials are… Read more about Hallmark Regency House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 73 Rooms
  • from £1,360 / week
Hallmark Henley Manor

Mill Lane, Henley-on-Thames RG9 4HD 

9.9 62 reviews
"My husband spent 2 months in Henley Manor, Henley-on-Thames. The care he received was excellent, and everyone was so kind and helpful. I…"   Read all 62 reviews
Location Type Care Home

Set on a charming country lane in Henley-on-Thames, Hallmark Henley Manor is a place where residents can thrive. Ease into life and experience luxury with a homely feel along with a passionate team dedicated to supporting residents to live each day to… Read more about Hallmark Henley Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,960 / week
Hallmark Ty Porth

Cemetery Road, Porth CF39 0BH 

9.9 102 reviews
"My experience has been very positive my husband is receiving very good care. The staff are friendly and helpful.…"   Read all 102 reviews
Location Type Care Home

In the heart of Porth with glorious views across the valleys, Hallmark Ty Porth offers a tranquil place for individuals to enjoy the next chapter of their lives. Providing award-winning residential, dementia and nursing care, this popular care home has… Read more about Hallmark Ty Porth

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 83 Rooms
  • from £1,180 / week
Hallmark Shire Hall

Overstone Court, Cardiff Bay, Cardiff CF10 5NT 

9.9 136 reviews
"My mother has been a resident at Shire Hall since early October and I cannot speak highly enough of it. It was a very stressful decision to…"   Read all 136 reviews
Location Type Care Home

Just a short walk from the beautiful Cardiff Bay, Hallmark Shire Hall is a nautical-themed, luxury care home conveniently located close to the city centre. With a large, landscaped garden for residents to enjoy, a therapy dog named Archie, and various… Read more about Hallmark Shire Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 99 Rooms
  • from £1,590 / week
Hallmark Lakeview

Lightwater Road, Lightwater GU18 5XQ 

9.9 123 reviews
"Mum has joined in with some great activities this month - she's well looked after & stimulated. It's a relief for me to know she's so well…"   Read all 123 reviews
Location Type Care Home

Nestled on a tranquil street in Lightwater's charming village, Hallmark Lakeview is a place where residents live each day to the full. Renowned for its award-winning residential and dementia care, residents can live here with peace of mind they’re in… Read more about Hallmark Lakeview

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 62 Rooms
  • from £1,580 / week
Hallmark Arlington Manor

Wellbrook Way, Girton, Cambridge CB3 0FW 

9.9 86 reviews
"My Dad moved to Arlington Manor a few months ago. He is a double amputee and therefore has some medical and mobility needs that the staff…"   Read all 86 reviews
Location Type Care Home

Nestled in a peaceful residential area near Cambridge, Hallmark Arlington Manor offers a space for individuals to thrive in the next chapter of their lives. This 85-bed luxury care home provides a blend of luxury and comfort, delivering award-winning… Read more about Hallmark Arlington Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 90 Rooms
  • from £1,990 / week
Hallmark Hutton View

3 Rayleigh Close, Hutton, Brentwood CM13 1AR 

9.9 61 reviews
"I felt that I was home from the moment I arrived a year ago. All the staff are my friends. Nothing is too much trouble, and I feel very…"   Read all 61 reviews
Location Type Care Home

Close to the shops and cafés of Shenfield High Street and conveniently set back off the main road into town, Hallmark Hutton View is an elegantly designed home where residents thrive. Providing award-winning residential, dementia and nursing care, Hutton… Read more about Hallmark Hutton View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 82 Rooms
  • from £1,700 / week
Hallmark Chamberlain Court

77 Mount Ephraim, Tunbridge Wells TN4 8BS 

9.9 105 reviews
"The team at Chamberlain Court go above and beyond in absolutely everything they do, from our first approach to discuss our mother's care…"   Read all 105 reviews
Location Type Care Home

Tucked away, surrounded by beautiful gardens, Hallmark Chamberlain Court is a place where residents can thrive. Ease into life here at the award-winning 72-bed home, providing residential, dementia, nursing and respite care. And relax knowing all the… Read more about Hallmark Chamberlain Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 74 Rooms
  • from £2,110 / week
Hallmark Banstead Manor

8 Brighton Road, Banstead SM7 1BS 

9.9 73 reviews
"I can't rate the care my father in law receives from the Banstead Manor team highly enough. From the front desk team who create such a…"   Read all 73 reviews
Location Type Care Home

Nestled in a peaceful area just a short walk from Banstead High Street, Hallmark Banstead Manor offers a place where residents can truly thrive. This 77-bed luxury care home is here to support residents with various needs, from residential to dementia,… Read more about Hallmark Banstead Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 77 Rooms
  • from £1,900 / week
Hallmark Willingdon Park Manor

Kings Drive, Eastbourne BN22 0AB 

9.9 30 reviews
"28 day respite nursing care. Nursing care and management of medication was first class. Food was also well balanced, nutritious, with lots…"   Read all 30 reviews
Location Type Care Home

Located in the beautiful Ratton area of Eastbourne, Hallmark Willingdon Park Manor is a spectacular 85-bed luxury care home offering award-winning residential, nursing, dementia care. Within walking distance from Hampden Park train station and main bus… Read more about Hallmark Willingdon Park Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 85 Rooms
  • from £1,620 / week
Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP 

9.9 230 reviews
"I have nothing but high praise and appreciation for the staff looking after my Dad. He has been receiving nursing care for dementia, cancer…"   Read all 230 reviews
Location Type Care Home

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed… Read more about Hallmark Ty Enfys

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 101 Rooms
  • from £1,640 / week
Hallmark Penylan House

Penylan Road, Cardiff CF23 5YG 

9.8 57 reviews
"Came to visit my nan and there was a Christmas market on with Santa's grotto, Christmas drinks and snacks provided. It was wonderful to see…"   Read all 57 reviews
Location Type Care Home

Penylan House Nursing Home is located in the suburbs of Cardiff and offers residential care and nursing care as well as dementia care. Their staff recognise that moving into a care home is a big change in someone's life and and they do all they can… Read more about Hallmark Penylan House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 75 Rooms
  • from £1,650 / week
Hallmark Admiral Court

Manchester Drive, Leigh-on-Sea SS9 3HP 

9.8 131 reviews
"Lovely home.Very comfortable. Always well maintained and very clean. Staff are very kind and considerate. They do lots of activities with…"   Read all 131 reviews
Location Type Care Home

Situated in a leafy residential area, Hallmark Admiral Court is a place where residents thrive. Offering a variety of award-winning care services—from residential to dementia, nursing, and respite care—residents can relax, knowing the essentials are… Read more about Hallmark Admiral Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £2,080 / week
Hallmark Kew House

58 Spencer Hill Road, Wimbledon, London SW19 4EL 

9.8 157 reviews
"Happy polite kind and friendly - this was an environment in which my husband thrived, and a home where one could feel he was cherished and…"   Read all 157 reviews
Location Type Care Home

Nestled within a leafy cul-de-sac in the heart of Wimbledon, Hallmark Kew House takes pride in its 'Outstanding' rating by the Care Quality Commission, providing award-winning residential, dementia and nursing care. A welcoming oasis within a busy local… Read more about Hallmark Kew House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 81 Rooms
  • from £2,040 / week
Hallmark Angmering Grange

Roundstone Lane, Angmering, Littlehampton BN16 4AL 

9.7 21 reviews
"My stepmother had been a resident at Angmering Grange since June 2023, and in the 2 years that she has been there, the superb staff have…"   Read all 21 reviews
Location Type Care Home

In the heart of the quaint village of Angmering sits Hallmark Angmering Grange, a luxury care home where residents thrive. Their array of services includes award-winning dementia, residential, nursing, and respite care, and for those looking for something… Read more about Hallmark Angmering Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 74 Rooms
  • from £1,850 / week
Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA 

9.7 167 reviews
"From the moment our Mum/Grannie moved into Anya Court, we felt happy and reassured that the standard of care and lovely surroundings would…"   Read all 167 reviews
Location Type Care Home

Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter,… Read more about Hallmark Anya Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 74 Rooms
  • from £1,710 / week
Hallmark Alexandra Grange

Oaklands Drive, Wokingham RG41 2SA 

9.7 112 reviews
"My wife of 60 years joined Alexandra Grange in August , with Vascular Dementia having been living at home with it for three and a half…"   Read all 112 reviews
Location Type Care Home

Nestled in the heart of Wokingham, Hallmark Alexandra Grange is a place where residents can thrive. This 58-bed luxury home offers luxury with a homely touch while providing award-winning residential, dementia, and respite care— and the essentials are… Read more about Hallmark Alexandra Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 58 Rooms
  • from £1,550 / week
Hallmark Bucklesham Grange

141 Bucklesham Road, Purdis Farm, Ipswich IP3 8UB 

9.7 95 reviews
"Love this place always coffee and biscuits available for visitors very helpful friendly staff lovely and clean. I highly recommended this…"   Read all 95 reviews
Location Type Care Home

Surrounded by serene countryside, Hallmark Bucklesham Grange offers an environment where residents can truly thrive. Their bighearted approach celebrates every moment, big and small. Acknowledging the challenges that come with aging, the team puts residents'… Read more about Hallmark Bucklesham Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 57 Rooms
  • from £1,700 / week
Hallmark Maycroft Manor

2-8 Carden Avenue, Brighton BN1 8NA 

9.7 173 reviews
"We stayed at Maycroft Manor for a three-week respite and were genuinely impressed. The stand-out feature was the staff - every single…"   Read all 173 reviews
Location Type Care Home

In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with… Read more about Hallmark Maycroft Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 105 Rooms
  • from £2,040 / week
Hallmark Anisha Grange

Outwood Common Road, Billericay CM11 2LE 

9.7 93 reviews
"The customer relations manager is really helpful and keeps his promises. Along with the day and night teams, they work to make it a…"   Read all 93 reviews
Location Type Care Home

Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care. As residents ease into life at Anisha Grange, they’ll… Read more about Hallmark Anisha Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 74 Rooms
  • from £1,930 / week
Hallmark Midford Manor

Frome Road, Bath BA2 5RE 

8.9 6 reviews
"Mum moved to Midford Manor in June 2024 as she needed more help and support. We have been so impressed with the wonderful care and support…"   Read all 6 reviews
Location Type Care Home

Perfectly situated on the beautiful south side of Bath, Hallmark Midford Manor is a place where residents are supported to live each day, their way. Experience award-winning residential, dementia, and nursing care. For those desiring an extra touch… Read more about Hallmark Midford Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,950 / week

Hallmark Luxury Care Homes Reviews (2263)

9.8

Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.770) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

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Review of

Hallmark Anya Court

from B W (Son of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment our Mum/Grannie moved into Anya Court, we felt happy and reassured that the standard of care and lovely surroundings would provide her with a 'home' for what ended up being 4 happy years. The amazing staff provided exceptional support for Mum's physical and emotional wellbeing, particularly
during an incredibly difficult time for our family and as her condition deteriorated. We were always warmly welcomed and made to feel like part of the Anya family when visiting, and the relatives' events have given us precious memories that we will always cherish. The kindness and compassion shown to Mum and to us in her final days went above and beyond, and for that we will be forever grateful to the Anya team. If you are looking for a caring, supportive home for your loved one, we would not hesitate to recommend Anya Court.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for taking the time to share such a heartfelt and meaningful review. It truly means a great deal to everyone here to know that your Mum/Grannie felt at home with us and that you felt reassured and supported throughout her time here.

We are incredibly touched by your kind words about our team and the care, compassion, and warmth shown to your Mum and to your family, especially during such a difficult period. Being able to support residents and their loved ones through every stage of their journey is something we take very seriously, and it is an honour to know we were able to make those four years happy and meaningful for her, and to create memories that you will always cherish.
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Review of

Hallmark Alexandra Grange

from Laurie C (Husband of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife of 60 years joined Alexandra Grange in August , with Vascular Dementia having been living at home with it for three and a half years. I chose this home after a careful review of a number of homes in the area. I am very pleased I did. Alexandra Grange, is a well managed home,with a care staff
that are really responsive to the needs of the residents and show real empathy when interacting with both them and their families. The home is always warm, kept in super clean condition, and the food menu ( which is sent to families weekly) is varied and healthy. There is daily activity arranged for the residents,again well planned and executed,.My wife has needed medical attention a number of times this has always been actioned promptly,with a call out Doctor if needed, and I have been kept up todate
It's a big decision to move a loved one into care , but I will always remember my wife saying ,unprompted one day "I like it here".that made me feel so pleased with that decision.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so so much for your kind and detailed review, Laurie. It is an honour that you chose us to support your wife here at Alex. We know it's a massive decision and the fact you feel so positively and trust us really makes us feel very proud. Thank you for being part of our family.
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  • Care / Support
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  • Treated with Dignity
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Review of

Hallmark Hutton View

from A S (Friend of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are charming and very helpful.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you for your very kind words, we shall pass your lovely comments on to the team here at Hutton View.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

Hallmark Alexandra Grange

from Brenda B (Wife of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband joined Alexandra Grange in October 2025 as a permanent resident. Having experienced another home for respite care I have been impressed with how attentive the staff are, how clean the home is and the quality and choice of the food. Everyone is welcoming and helpful. My husband has settled
in very well. We both feel that we couldn't have found any where that would better Alexandra Grange.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeIt's been our pleasure and honour supporting Malcolm and having you both part of the Alexandra Grange family, we're so pleased he has settled so well. Thank you for your kind words which we will share with the team.
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Review of

Hallmark Hutton View

from J M (Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I felt that I was home from the moment I arrived a year ago. All the staff are my friends. Nothing is too much trouble, and I feel very cared for. They are all brilliant. I have made friends here and have no regrets about living here.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you so much for sharing your experience! We're delighted to hear that you've felt at home from the very beginning and that the team has made such a positive impact. Building a caring and friendly environment is what we strive for every day, and it's wonderful to know you've made great friends here. Your kind words mean the world to us, and we're so glad that you have no regrets about choosing to live here.
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  • Treated with Dignity
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Review of

Hallmark Hutton View

from J S (Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my view at Hallmark Hutton View.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you for providing us with such lovely feedback we shall pass your lovely comments on to the team
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Review of

Hallmark Hutton View

from J H (Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is an excellent area to live in.
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Review of

Hallmark Hutton View

from Clare K (Sister of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family gathered in the Pineapple Room to celebrate my sister's 90th Birthday. The room was beautifully prepared, and the food so well arranged.
Staff members came in to wish my sister a happy birthday, which was greatly appreciated. All in all, we had a memorable celebration. Thank you so much.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you so much for sharing your experience! We're delighted to hear that the Pineapple Room provided the perfect setting for your sister's special 90th birthday celebration. It's wonderful to know that the food and arrangements met your expectations and that the team's efforts added to the joy of the occasion. We truly appreciate your kind words and will pass your lovely feedback on to the team here at Hutton View
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Review of

Hallmark Penylan House

from L S (Granddaughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Came to visit my nan and there was a Christmas market on with Santa's grotto, Christmas drinks and snacks provided. It was wonderful to see so many residents including my nan enjoying Christmas festivities
Reply from Flor Nessbert, Lifestyles Lead at Hallmark Penylan HouseThank you for your wonderful review. It really helps us understand how well we are doing. We love making every moment matter every day! Specially Christmas. We are pleased to know that Nan and yourself enjoyed the festivities.
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Review of

Hallmark Kew House

from P W (Friend of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Hotel aspects of this home are excellent. But attention to the important matters of care are often lacking eg helping to use TV to enjoy favourite programmes. Also communications between staff often poor. Friends are too often filling the gaps where the home is failing.
Reply from Natasha Shillingford, General Manager at Hallmark Kew HouseThank you for taking the time to share your feedback with us.

Were really pleased to hear that youre happy with the food, the cleanliness of the home, and the facilities available.

Our team takes great pride in providing a welcoming and caring environment for residents and their visitors, and should residents need any assistance, a member of our team is always nearby and happy to help.

As discussed, I have already been in touch to learn more about your experience, and I appreciate you taking the time to share your comments so we can continue to improve. We are also proud to support and respect each residents individual preferences; in this case, your loved one has chosen not to have the television on, and our team is mindful of honouring those personal wishes as part of our person-centred approach to care.

Warm regards,

Natasha Shillingford
General Manager
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Review of

Hallmark Regency House

from Alison R (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Regency House has provided our mother with excellent care over the past 11 months. Any issues/concerns are immediately dealt with, and the nursing staff contact the family in person and by phone if there is anything to report regarding our mother's condition.
The care home is calm and welcoming, and
I wouldn't hesitate to recommend Regency House to anyone seeing a home for an elderly parent.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency HouseThank you for your lovely review. We are so pleased to hear that your mother has received excellent care and that you have felt well supported and informed. Your kind words and recommendation mean a great deal to our team.
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Review of

Hallmark Bucklesham Grange

from N D (Next of Kin) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Love this place always coffee and biscuits available for visitors very helpful friendly staff lovely and clean. I highly recommended this care home to anyone and everyone. In a lovely location and plenty of parking.
Reply from Danielle Blake, Customer Relationship Manager at Hallmark Bucklesham GrangeThankyou for your kind review we appreciate it. We are delighted that you've had good experiences at the home.
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Review of

Hallmark Ty Enfys

from A T (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Ty Enfys over six months ago. We weren't sure how he would feel about leaving his own home behind, but he now considers Ty Enfys as his home. He is much happier with someone always available to talk to every day, and activities to take part in. He is well cared for, and is safe. He
considers the staff and other residents to be his friends, and he is thriving in their company, both mentally and physically. The cafe is warm and welcoming. He loves meeting family members there for coffee and a slice of cake. Ty Enfys have also facilitated his attendance at hospital appointments by arranging appropriate transport, and waiting with him where necessary. In short, we are relieved that we made the right choice in placing our dad into Ty Enfys.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty EnfysThank you for your wonderful review. Welcoming Dad and watching him thrive in his new surroundings is heartwarming to see. I will pass your review onto the team.
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Review of

Hallmark Ty Enfys

from J J (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been generally very well cared for at Ty Enfys. We feel free to bring up any concerns we have and when concerns are raised with nursing staff and carers they are dealt with quickly.


A lovely home with caring staff.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty EnfysThank you for your lovely review and kind comments. I will pass your review onto the team.
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Review of

Hallmark Ty Enfys

from Zoe B (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is always well cared for, and staff keep me informed of changes in her condition. Mum can't take part in activities but she has her personalised music list played to her in her room, and she gets to sit in one of the lounges for a change of scene. The Christmas decorations now look fabulous. The
food here looks and smells very good. There are often activities and events days going on around the home, and the staff are very helpful.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty EnfysThank you for your wonderful review. Mum is such a huge part of the Ty Enfys family as are you all. I will pass your comments onto the team.
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Review of

Hallmark Ty Enfys

from S D (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but high praise and appreciation for the staff looking after my Dad. He has been receiving nursing care for dementia, cancer and a range of other health concerns for approximately 8 months. What matters most to Dad and the family is that he is cared for with not only expertise, but warmth
and respect. We conducted extensive research before deciding that Ty Enfys would be a perfect fit for Dad. What cinched it for us were a few little unannounced visits where you can really get a feel for the environment and people who live or work there. There isnt a stand out team, because everyone is friendly, knowledgeable, caring and professional. Everyone gives 100%. The food is incredible and varied and the activiies fun and wide ranging. Dad has been safe and content during his stay because the standard of care is exceptional.Choosing care for/with someone you love is heartbreaking. We are so grateful to Ty Enfys for everything. Thank you for making it easier! X
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty EnfysThank you so much for your heartwarming review. We have loved welcoming you all to Ty Enfys and watching Dad thrive in his new environment. I will pass your comments on to the whole team.
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Review of

Hallmark Shire Hall

from Ceri S (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Shire Hall since early October and I cannot speak highly enough of it. It was a very stressful decision to move her into residential care but it has been such a positive experience for all of us. A huge thank you goes to the whole team for making the process so smooth.
The surroundings and facilities at Shire Hall are lovely and all of the staff are so engaged, caring and kind. Nothing is too much trouble and my mother's happiness and wellbeing is a genuine priority. Visiting is a pleasure -- the downstairs coffee shop is a fantastic asset. My mother enjoys all of the activities, especially having her hair done in the salon every week. She settled in from day 1 and is far happier here than she was at home, which is a huge relief and comfort for the whole family.
Reply from Olivia Sullivan, Customer Relationship Manager at Hallmark Shire HallThank you, Ceri, for your kind words - I will pass them onto the team whom I know will be so proud to hear them! It has been a pleasure to welcome your mother and your whole family to Shire Hall
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Review of

Hallmark Maycroft Manor

from Trevor S (Respite Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We stayed at Maycroft Manor for a three-week respite and were genuinely impressed. The stand-out feature was the staff - every single person we met was friendly, helpful, and cheerful, which made a huge difference to our stay.


We had a double room with a kitchenette, a wet-room shower that my wife

absolutely loved and found very easy to use, and even our own little garden, complete with squirrels and birds to keep us entertained.


Although there were several lounges and dining rooms, we preferred meals in our room, and that was no trouble at all. The daily menus were varied, and the chef was happy to cook something different if requested.


The laundry service was amazing - clothes were name-labelled, collected mid-morning, and returned washed, dried and ironed the same afternoon, seven days a week.


Overall, the care was exceptional and the atmosphere warm and welcoming. We came away feeling very well looked after.

Reply from Laura Tee, CRM at Hallmark Maycroft ManorDear Trevor, thank you so much for your lovely review, it was a pleasure having both yourself and your wife stay with us at Maycroft.
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Review of

Hallmark Banstead Manor

from Elizabeth F (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Banstead Manor for almost 3 years now. All the staff are attentive and friendly regularly checking up on him and encouraging him around the buildings.
He does not do many of the activities but those he does agree to participate in are enjoyable for him.


All the support staff are

very friendly and approachable .


The facilities at Banstead Manor I think are wonderful. the outside gardens area delight to wander around and the indoor cafe and cinema are well used as they are such welcoming spaces.

Reply from Samantha Eyles, Customer Relationship Manager at Hallmark Banstead ManorThank you for your kind words. We are delighted to have the honour of caring for your Dad and get a real sense of achievement to watch him getting involved with activities that he enjoys.
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Review of

Hallmark Banstead Manor

from Victoria B (Daughter-in-law of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't rate the care my father in law receives from the Banstead Manor team highly enough.
From the front desk team who create such a welcoming atmosphere whenever we go to visit, to the care team who look after him day to day with kindness and dignity and the support team who keep the home such a
lovely place to live.
I feel like everyone really cares about my father in law as an individual not just as a resident. They work so hard to keep him happy and comfortable and it's so comforting to his family knowing he's safe and cared for every day.
Anyone considering this care home for a family member please don't hesitate.
Reply from Samantha Eyles, Customer Relationship Manager at Hallmark Banstead ManorThank you so much for such a lovely review. We work hard to promote a whole home approach so that everyone is involved in providing individual, outstanding care.
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Awards / Recognitions (28)

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Frequently Asked Questions about Hallmark Luxury Care Homes

Costs for care homes owned by Hallmark Luxury Care Homes

Average costs per week for care homes owned by Hallmark Luxury Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hallmark Luxury Care Homes, based on 22 out of 22 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,777
Residential Dementia Care £1,900
Nursing Care £2,096
Nursing Dementia Care £1,900
All Care Types £1,765
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hallmark Luxury Care Homes own?

Hallmark Luxury Care Homes own 22 Care Homes.

Which Hallmark Luxury Care Homes Care Homes have the highest review score?

Hallmark Greenhill Manor, Hallmark Regency House & Hallmark Henley Manor have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Luxury Care Homes to verify any information. View our terms and conditions. Hallmark Luxury Care Homes has a Platinum Service – more info.