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Care Homes Owned by Hallmark Luxury Care Homes

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hallmark Luxury Care Homes
Hallmark Luxury Care Homes lives for every moment. They know that getting older comes with its own unique challenges. But they believe ageing is a privilege, and that everyone should be embraced, celebrated and supported to thrive in later life. This has been Hallmark's mission since opening its first care home in 1997 and they continue to deliver on this across all homes across England and Wales.

Finding a care home can be daunting, that's why the team listen and get to know you so that they can better tailor their care, menus and activities to you. This is relationship-centred care, and a bighearted approach puts you and your loved ones at the heart of all the team does.

Each of Halllmark's cleverly designed homes offer a variety of rooms, a café area and gardens enabling life to continue, with a supportive arm around your shoulder. The dedicated and experienced team is there for your every need. So, for the big and small moments, the shared smiles and tears – they’re there for every single one.

Hallmark Luxury Care Homes Locations (22)

 - Browse 22 Care Homes owned by Hallmark Luxury Care Homes
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Hallmark Greenhill Manor
Duffryn Road, Pentrebach, Merthyr Tydfil CF48 4BE 
Top 20 carehome award certificate
10 129 reviews
Hallmark Greenhill Manor, Merthyr Tydfil, Merthyr Tydfil
Top 20 carehome award certificate
"My wife's father was admitted back in September to Greenhill, from assessment to admission all concerned were caring kind & respectful,…"   Read all 129 reviews
  • from £1,800 / week
  • 120 Rooms
Location Type Care Home

Nestled in a serene spot within the beautiful valleys, Hallmark Greenhill Manor invites residents to thrive in a luxurious yet homely environment. This care home provides award-winning residential, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hallmark Regency House
Mill Road, Ely, Cardiff CF5 4AH 
Top 20 carehome award certificate
10 118 reviews
Hallmark Regency House, Cardiff, Cardiff
Top 20 carehome award certificate
"We have been so impressed with the care home; they look after our mum incredibly well and keep us informed at all times regarding any…"   Read all 118 reviews
  • from £1,430 / week
  • 73 Rooms
Location Type Care Home

Nestled in the heart of the local community in Ely, Hallmark Regency House is a place residents can live each day to the fullest, providing award-winning residential, nursing and respite care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Hallmark Henley Manor
Mill Lane, Henley-on-Thames RG9 4HD 
10 64 reviews
Hallmark Henley Manor, Henley-on-Thames, Oxfordshire
"Mums care was excellent, staff were kind and helpful. It was initially challenging to know who to ask for what, e.g medical v admin staff…"   Read all 64 reviews
  • from £2,060 / week
  • 80 Rooms
Location Type Care Home

Set on a charming country lane in Henley-on-Thames, Hallmark Henley Manor is a place where residents can thrive. Ease into life and experience luxury with a homely feel along with a passionate team ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Lakeview
Lightwater Road, Lightwater GU18 5XQ 
9.9 133 reviews
Hallmark Lakeview, Lightwater, Surrey
"Receptionists very welcoming. Staff very approachable and answer any concerns. They are very attentive to Mum.…"   Read all 133 reviews
  • from £1,660 / week
  • 62 Rooms
Location Type Care Home

Nestled on a tranquil street in Lightwater's charming village, Hallmark Lakeview is a place where residents live each day to the full. Renowned for its award-winning residential and dementia care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Hallmark Ty Porth
Cemetery Road, Porth CF39 0BH 
Top 20 carehome award certificate
9.9 104 reviews
Hallmark Ty Porth, Porth, Rhondda, Cynon, Taff
Top 20 carehome award certificate
"Our mother moved into Ty Porth at the end of January. It is an amazing care home in many different ways. All staff members are friendly,…"   Read all 104 reviews
  • from £1,240 / week
  • 83 Rooms
Location Type Care Home

In the heart of Porth with glorious views across the valleys, Hallmark Ty Porth offers a tranquil place for individuals to enjoy the next chapter of their lives. Providing award-winning residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Shire Hall
Overstone Court, Cardiff Bay, Cardiff CF10 5NT 
Top 20 carehome award certificate
9.9 136 reviews
Hallmark Shire Hall, Cardiff, Cardiff
Top 20 carehome award certificate
"My mother has been a resident at Shire Hall since early October and I cannot speak highly enough of it. It was a very stressful decision to…"   Read all 136 reviews
  • from £1,910 / week
  • 99 Rooms
Location Type Care Home

Just a short walk from the beautiful Cardiff Bay, Hallmark Shire Hall is a nautical-themed, luxury care home conveniently located close to the city centre. With a large, landscaped garden for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Arlington Manor
Wellbrook Way, Girton, Cambridge CB3 0FW 
9.9 89 reviews
Hallmark Arlington Manor, Cambridge, Cambridgeshire
"My mother has been at Arlington Manor since October and I only have positive remarks to make about the home. All the staff have made mum as…"   Read all 89 reviews
  • from £1,990 / week
  • 90 Rooms
Location Type Care Home

Nestled in a peaceful residential area near Cambridge, Hallmark Arlington Manor offers a space for individuals to thrive in the next chapter of their lives. This 85-bed luxury care home provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Hutton View
3 Rayleigh Close, Hutton, Brentwood CM13 1AR 
9.9 61 reviews
Hallmark Hutton View, Brentwood, Essex
"I felt that I was home from the moment I arrived a year ago. All the staff are my friends. Nothing is too much trouble, and I feel very…"   Read all 61 reviews
  • from £2,000 / week
  • 82 Rooms
Location Type Care Home

Close to the shops and cafés of Shenfield High Street and conveniently set back off the main road into town, Hallmark Hutton View is an elegantly designed home where residents thrive. Providing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Chamberlain Court
77 Mount Ephraim, Tunbridge Wells TN4 8BS 
9.9 109 reviews
Hallmark Chamberlain Court, Tunbridge Wells, Kent
"Chamberlain Court is quite simply the best care home I have ever visited. You just want to know that your relative is being looked after as…"   Read all 109 reviews
  • from £2,210 / week
  • 74 Rooms
Location Type Care Home

Tucked away, surrounded by beautiful gardens, Hallmark Chamberlain Court is a place where residents can thrive. Ease into life here at the award-winning 72-bed home, providing residential, dementia, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Willingdon Park Manor
Kings Drive, Eastbourne BN22 0AB 
9.9 37 reviews
Hallmark Willingdon Park Manor, Eastbourne, East Sussex
"My wife began noticing her memory loss in 2018 and said "don't ever put me into a home". In March 2025 she suffered a vicious…"   Read all 37 reviews
  • from £1,850 / week
  • 85 Rooms
Location Type Care Home

Located in the beautiful Ratton area of Eastbourne, Hallmark Willingdon Park Manor is a spectacular 85-bed luxury care home offering award-winning residential, nursing, dementia care. Within walking ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Maycroft Manor
2-8 Carden Avenue, Brighton BN1 8NA 
9.9 177 reviews
Hallmark Maycroft Manor, Brighton, East Sussex
"My brother and I chose Maycroft for both our Aunt and Uncle after they both became in need of care. When we visited for the first time…"   Read all 177 reviews
  • from £2,150 / week
  • 105 Rooms
Location Type Care Home

In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Ty Enfys
Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP 
9.9 234 reviews
Hallmark Ty Enfys, Cardiff, Cardiff
"My Mum was a resident at Ty Enfys for just over two years, mostly on the residential floor and for a short while on the nursing floor until…"   Read all 234 reviews
  • from £1,750 / week
  • 101 Rooms
Location Type Care Home

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Hallmark Alexandra Grange
Oaklands Drive, Wokingham RG41 2SA 
9.8 117 reviews
Hallmark Alexandra Grange, Wokingham, Berkshire
"Booked lunch in the gardenroom through Lorna for 5 people It was fabulous, they set the table, provided drinks, cutlery, serviettes, and…"   Read all 117 reviews
  • from £1,720 / week
  • 58 Rooms
Location Type Care Home

Nestled in the heart of Wokingham, Hallmark Alexandra Grange is a place where residents can thrive. This 58-bed luxury home offers luxury with a homely touch while providing award-winning ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hallmark Admiral Court
Manchester Drive, Leigh-on-Sea SS9 3HP 
9.8 134 reviews
Hallmark Admiral Court, Leigh-on-Sea, Essex
"I visited today for my mum's birthday. All the staff knew it was her birthday and had written her a card and sung happy birthday to her…"   Read all 134 reviews
  • from £2,150 / week
  • 60 Rooms
Location Type Care Home

Situated in a leafy residential area, Hallmark Admiral Court is a place where residents thrive. Offering a variety of award-winning care services—from residential to dementia, nursing, and respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Banstead Manor
8 Brighton Road, Banstead SM7 1BS 
9.8 73 reviews
Hallmark Banstead Manor, Banstead, Surrey
"I can't rate the care my father in law receives from the Banstead Manor team highly enough. From the front desk team who create such a…"   Read all 73 reviews
  • from £1,990 / week
  • 77 Rooms
Location Type Care Home

Nestled in a peaceful area just a short walk from Banstead High Street, Hallmark Banstead Manor offers a place where residents can truly thrive. This 77-bed luxury care home is here to support ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Penylan House
Penylan Road, Cardiff CF23 5YG 
9.8 56 reviews
Hallmark Penylan House, Cardiff, Cardiff
"Cannot speak highly enough of the home & the care my mother is given. Nothing is too much trouble. All staff are always welcoming &…"   Read all 56 reviews
  • from £1,750 / week
  • 75 Rooms
Location Type Care Home

Penylan House Nursing Home is located in the suburbs of Cardiff and offers residential care and nursing care as well as dementia care. Their staff recognise that moving into a care home is a big ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Bucklesham Grange
141 Bucklesham Road, Purdis Farm, Ipswich IP3 8UB 
9.8 95 reviews
Hallmark Bucklesham Grange, Ipswich, Suffolk
"Love this place always coffee and biscuits available for visitors very helpful friendly staff lovely and clean. I highly recommended this…"   Read all 95 reviews
  • from £1,800 / week
  • 57 Rooms
Location Type Care Home

Surrounded by serene countryside, Hallmark Bucklesham Grange offers an environment where residents can truly thrive. Their bighearted approach celebrates every moment, big and small. Acknowledging ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hallmark Kew House
58 Spencer Hill Road, Wimbledon, London SW19 4EL 
9.7 162 reviews
Hallmark Kew House, London, London
"Robert, who has vascular dementia and Altheimers, has settled in better than we could have hoped. He is much happier than he latterly was…"   Read all 162 reviews
  • from £2,140 / week
  • 81 Rooms
Location Type Care Home

Nestled within a leafy cul-de-sac in the heart of Wimbledon, Hallmark Kew House takes pride in its 'Outstanding' rating by the Care Quality Commission, providing award-winning residential, dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hallmark Angmering Grange
Roundstone Lane, Angmering, Littlehampton BN16 4AL 
9.7 22 reviews
Hallmark Angmering Grange, Littlehampton, West Sussex
"I arrived from a short stay in hospital, rather shaken. I was welcomed with open arms by warm, caring staff who could not do enough for me.…"   Read all 22 reviews
  • from £2,000 / week
  • 74 Rooms
Location Type Care Home

In the heart of the quaint village of Angmering sits Hallmark Angmering Grange, a luxury care home where residents thrive. Their array of services includes award-winning dementia, residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Anya Court
286 Dunchurch Road, Rugby CV22 6JA 
9.7 168 reviews
Hallmark Anya Court, Rugby, Warwickshire
"I am writing this review for anyone considering Anya Court as their choice of residential care for their loved one. Mum joined The Ballard…"   Read all 168 reviews
  • from £1,790 / week
  • 74 Rooms
Location Type Care Home

Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hallmark Anisha Grange
Outwood Common Road, Billericay CM11 2LE 
9.7 94 reviews
Hallmark Anisha Grange, Billericay, Essex
"I could not be more grateful for the high level of care that my father is receiving at Anisha Grange. The customer relations manager gave…"   Read all 94 reviews
  • from £1,990 / week
  • 74 Rooms
Location Type Care Home

Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hallmark Midford Manor
Frome Road, Bath BA2 5RE 
9.0 11 reviews
Hallmark Midford Manor, Bath, Bath & North East Somerset
"Midford Manor is in a class of its own! My mum stayed here for 4 weeks for respite care and the care, support and attention she received…"   Read all 11 reviews
  • from £2,200 / week
  • 80 Rooms
Location Type Care Home

Perfectly situated on the beautiful south side of Bath, Hallmark Midford Manor is a place where residents are supported to live each day, their way. Experience award-winning residential, dementia, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

Hallmark Luxury Care Homes Reviews (2323)

9.8

Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.811) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

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Review of

Hallmark Willingdon Park Manor

from Kelvin H (Husband of Resident) published on 30 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife began noticing her memory loss in 2018 and said "don't ever put me into a home". In March 2025 she suffered a vicious chest infection needing 14 days of antibiotics. The infection and the tablets took their toll. Help was needed 7 days a week and her dementia went into steep decline
with Christmas 2025 being exceptionally difficult for her. After visiting 8 local care homes Willingdon Park Manor became the obvious choice when a choice was needed. It was the most appaling descision that I have ever had to make- but one that I have never regretted. The staff are wonderful, thoughtful, caring and nothing ever seems too much trouble. Just over a week ago she needed to go to A&E to be checked over, we were there for over 6 hrs. The senior day care assistant had said that when she was ready to go back she would arrange a staff member to come and help us. The night team were then on duty. After finishing her 12 hr shift the senior care assistant came to help.
SIMPLY EXCEPTIONAL CARE!
Reply from Emma Jennings, Customer Relationship Manager at Hallmark Willingdon Park ManorThank you for taking the time to review our beautiful home and for entrusting us with your wife's care. We appreciate what a difficult and emotional time it can be when considering care for a loved one, especially when that decision has to be made on their behalf. Your comments are a wonderful morale boost for the team, we will be sure to share them with everyone. Thank you once again for your thoughtful feedback. Warm regards, Emma
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Review of

Hallmark Henley Manor

from Liz J (Daughter of Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mums care was excellent, staff were kind and helpful. It was initially challenging to know who to ask for what, e.g medical v admin staff as so many staff around!
The entertainment was varied to suit different preferences, and the food served was interesting varied and generally healthy.
I loved
the riverside cafe and all its homemade cakes and biscuits.
Reply from James Morl, Customer Relationship Manager at Hallmark Henley ManorDear Liz, thank you for taking the time to leave such a lovely review, It was a pleasure to have mum in the home. I will be sure to pass your kind comments onto the wider team.
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Review of

Hallmark Midford Manor

from C E (Daughter of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whenever I see staff and residents, the staff are engaged and respectful with residents. The facilities are clean, well furnished and decorated and are enjoyable to spend time in. The activities are engaging, and the food is delicious and varied.
Reply from Sally Patterson, Customer Relationship Manager at Hallmark Midford ManorThank you so much for your kind words and comments which we will share with the team. It is a real pleasure to have your loved one live at Midford Manor and to welcome you and all of the family.
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Review of

Hallmark Ty Enfys

from D V (Daughter of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident at Ty Enfys for just over two years, mostly on the residential floor and for a short while on the nursing floor until she recently passed away peacefully. All the staff are amazing and always ready to help with anything, I never worried about whether Mum was safe or well cared
for, and everyone was very welcoming to all the family as well as Mum. The facilities are great, always very clean and well maintained, and there is a calming atmosphere as soon as you get through the door.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty EnfysThank you for your heartwarming review. It was wonderful to have Mum living with us for her two years and welcoming you all to Ty Enfys. We will miss you all.
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Review of

Hallmark Midford Manor

from Ruth D (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Midford Manor is in a class of its own! My mum stayed here for 4 weeks for respite care and the care, support and attention she received was absolutely brilliant. The best part about Hallmark Care Homes is the way that the staff make everyone feel part of the family: residents, relatives and guests
are all treated with warmth and kindness.
Reply from Lydia Zalabany, Customer Relationship Manager at Hallmark Midford ManorThank you so much for your lovely words, I will be sure to pass these on to the team who will be delighted to hear them. It was such a joy to have your mum staying with us and to have been able to welcome you into the Midford Manor family. Please come back and visit soon!
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Review of

Hallmark Ty Enfys

from Liz F (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Ty Enfys a few months ago and the staff have been wonderful in helping her to settle in. It is a lovely home, warm and inviting, very clean and well maintained. The staff are all very friendly, professional and caring. The care provided is excellent, everyone gives of their very best.
They treat mum with respect and kindness and always give a warm welcome to family when we come to visit. Mum loves her chats with the staff whether in her room or over a cup of tea in the lounge area of reception. It is so reassuring to know she is in a safe place and well looked after.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty EnfysThank you for your lovely review. It's been great getting to know Mum and welcome everyone to Ty Enfys. I will pass your kind comments onto the team.
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Review of

Hallmark Kew House

from Alice F (Wife of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Robert, who has vascular dementia and Altheimers, has settled in better than we could have hoped. He is much happier than he latterly was in his own home. He responds well to the quiet, peaceful, ordered surroundings. He likes all the staff, the food and the entertainments and indeed the other residents
on his floor - CEDAR. He likes the small dining rooms - that are reminisent of a home kitchen in many ways and the dining room is calm and not overwhelming with too much noise or activity. So far we feel very fortunate that we found Kew House.
Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew HouseThank you so much for your heartfelt review surrounding the care of your Husband since his arrival into the care of Kew House last year. We shall share your kind words with the entire team at Kew.
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Review of

Hallmark Admiral Court

from A A (Son of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited today for my mum's birthday. All the staff knew it was her birthday and had written her a card and sung happy birthday to her while presenting her with a beautiful cake
The care they all showed made her day and makes me so happy she is being so well looked after
Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral CourtThank you so much for your kind words and it was a privelage to be able to celebrate mums birthday. I will pass your lovely words onto the team. Thank you
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Review of

Hallmark Anya Court

from Graham G (Son of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing this review for anyone considering Anya Court as their choice of residential care for their loved one.
Mum joined The Ballard Community in 2023 and we cannot recommend it any higher. From day 1, mum was given superb care to support her increasing dementia. Being a resident at Anya, is
much more than just living there, the entire team showed mum the upmost respect, love, support and encouragement each and every day. This enabled her to join in with the huge selection of engaging and varied activities whenever she was able, and to become part of the Anya family.
All the different staff members across all departments from kitchen, housekeeping, entertainment, front of house, management etc all had a role to play in creating an inclusive, safe and supportive environment, with each excelling in their role. This support was also extended to family members or friends visiting their loved one, making us personally feel involved, always welcome and treated as friends.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for taking the time to share such a thoughtful review. It truly means a great deal to our entire team to hear about yours and mums positive experience.

Providing compassionate, respectful and person-centred care for all residents is at the heart of what we do, and it is wonderful to know that the team helped your mum feel part of the Anya Court family and it was always great to see her encouraged into taking part in activities.

Your kind words about all of our departments - from care, activities and housekeeping to kitchen, reception and management - will be shared with the whole team. Everyone works incredibly hard to create a safe, welcoming and inclusive environment not only for our residents, but also for the families and friends who visit them.

Thank you again for your recommendation and for allowing us the privilege of caring for your mum. Your support and feedback mean so much to us.
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Review of

Hallmark Greenhill Manor

from Gary D (Father-in-law of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife's father was admitted back in September to Greenhill, from assessment to admission all concerned were caring kind & respectful, extremely helpful & efficient.The staff took time & patience in looking for ways to accommodate his demanding needs on first admission, they kindly & gently found ways
to make him feel at home .His dislikes were analysed ,& other methods used to relieve his anxiety in a compassionate & feeling way. That structure helped him to settle in a way we did not think possible at the outset.He enjoyed 6 months of quality care before becoming ill & the staff member who was looking after him stayed with him in hospital until we arrived, looked after his every need & gave him very special & tender care.
I would recommend Greenhill Manor & their caring & efficient staff to any & all that asked.
Thank you so much to all.
Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill ManorGary, thank you so much for your beautiful words. It was a pleasure to get to know your father in law and your family. You are always welcome here at Greenhill Manor.
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Review of

Hallmark Lakeview

from L N (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Receptionists very welcoming.
Staff very approachable and answer any concerns.
They are very attentive to Mum.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark LakeviewThank you for such a lovely review, it's our pleasure to support your mother here at Lakeview.
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Review of

Hallmark Lakeview

from P M (Friend of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best of care.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark LakeviewThank you so much for your lovely review which will be shared with the team.
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Review of

Hallmark Willingdon Park Manor

from Lynette T (Stepdaughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a scary, sad time it was when we reached the decision that my mom could no longer care for my step dad with support at home.However, once we'd decided on Willingdon Park Manor(WPM), we were supported all the way and I'm so glad my step dad's last 8 months of life were spent here. WPM is not just
a beautiful, well kept home, it is full of staff who exude warmth and genuine kindness. We couldn't have asked for kinder, more respectful care to have been provided for my step dad. Every staff member got to know him from the reception staff, to cleaning staff, entertainment support staff, managers and of course his care team on his floor. By the time my step dad passed, we felt like staff were extended family who shared our sadness at our loss. Thank you for loving my step dad with us and caring for him with such kindness and friendship. Thank you for keeping him company when he wondered at night and for looking after us when we visited including for warm empathic hugs after he passed.
Reply from Emma Jennings, Customer Relationship Manager at Hallmark Willingdon Park ManorThank you for taking the time to review our beautiful home. Firstly, we would like to extend our sincere condolences to you and your family. It was an absolute honour and pleasure to care for your step dad. He was a wonderful, gentle soul who touched the lives of many of our team, his passing has left a void in our home.
Your comments are testimony to the teams care and dedication, we will be sure to pass them on. Thank you once again, Emma
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Review of

Hallmark Alexandra Grange

from Anne W (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As shown below, I feel Alexandra Grange is an excellent home for my mother. The care she gets has contributed to her longevity of life. I always enjoy visiting. The staff are cheerful and caring (towards me as well!). We made the right decision a year ago. Mum has settled and is content. She talks about
her friendships with other residents and some of the activities she enjoys. I know she is safe and comfortable - a huge relief. I no longer feel responsible for her care. Nor do I worry about her. Great.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for your lovely review, we're so pleased that you now have peace of mind and we love having your mother here with us at AG.
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Review of

Hallmark Alexandra Grange

from Andrew P (Son of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for my 99-year old father, no complaints! He is very happy here.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeWe're thrilled to have your father here with us as part of the AG family. Thank you for the lovely review, which will be shared with the team
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Review of

Hallmark Alexandra Grange

from Helen F (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Booked lunch in the gardenroom through Lorna for 5 people
It was fabulous, they set the table, provided drinks, cutlery, serviettes, and crockery. I just took in the food. Excellent service from all, including Lorna at reception and Ellie for the day, all the tables, etc.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeWe're so pleased that you had a pleasant dining experience with us, thank you so much for your kind feedback.
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Review of

Hallmark Midford Manor

from E B (Daughter of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are second to none - you cannot fault their wonderful support and care. However, Hallmark does not reflect the fees in the services provided. Initially, my parents received expensive gifts on special occasions; now, it's a cheaper gift. The food is often good, but not always. The activities
are good, but their budget has been cut. I will always recommend the amazing staff, but there has been a high staff turnover since it opened because Hallmark does not support individuals as they should. Care is a pressured industry, so more support to employees should be given by Hallmark - the individuals feel expendable, leaving residents more confused by constant staff changes.
Reply from Aghileh Hatami, General Manager at Hallmark Midford ManorWe greatly appreciate the time you have taken to share your feedback with us. Compassionate, relationship-centred care sit at the heart of everything we do, and it is reassuring to know this was reflected in your experience. At Midford Manor, delivering an exceptional care to our residents is always our top priority, and I am sorry to hear that you feel we have not fully met the standards we strive for. As discussed during our phone conversation, we have shared your comments regarding the food with our Hospitality Services Manager, and we will continue to monitor feedback closely to ensure we are meeting residents' preferences and expectations. There have been changes in our team, and we have taken this opportunity to strengthen and build a highly competent team to deliver a high-quality care to our residents. Please be assured that our activities budgeting remains unchanged. I am looking forward to our meeting to plan an engaging programme tailored to your mum's interests.
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Review of

Hallmark Midford Manor

from Anne A (Sister of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since meeting the CRM, (my sister and I) have been really impressed with the kindness and professionalism of all the staff we have met. The welcoming and friendly approach of the carers and their reassurance towards all the residents they meet, as well as visitors, creates a lovely atmosphere for our
loved one to live in.
Reply from Sally Patterson, Customer Relationship Manager at Hallmark Midford ManorThank you so much for your lovely review which we will share with the whole team who I know will be delighted with your kind comments. It is an absolute delight to have you as part of the Midford Manor family and it's a pleasure to have your loved one with us here.
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Review of

Hallmark Kew House

from Christopher P (Husband of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The move from a domestic one-to-one care regime into a Care Home environment must be expected to produce certain challenges.


It is very early days for my wife at Kew House Wimbledon, but so far I have been impressed by the friendliness and courtesy of all staff with whom I have made contact and

the levels of care that I have observed to date. The facilities are excellent and the CQC Excellence rating very reassuring.


I am confident that, over time, my wife will adapt well to life at KH. Her appetite remains strong and sleep patterns seem good.

Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew HouseThank you very much for taking the time to leave a review surrounding the care of your Wife since her arrival into our care during early January. Your kind words words will be shared with the entire team. Best Wishes. Team Kew
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Review of

Hallmark Lakeview

from Judith W (Daughter of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very friendly, helpful and caring. Lovely atmosphere and my mum is very content living here.
Reply from Charlotte Bennett, Regional Sales Manager at Hallmark LakeviewThank you so much for the lovely review about the home and team here at Lakeview. We love having Mum her with us and are so pleased you are happy with everything we offer.
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Awards / Recognitions (29)

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Frequently Asked Questions about Hallmark Luxury Care Homes

Costs for care homes owned by Hallmark Luxury Care Homes

Average costs per week for care homes owned by Hallmark Luxury Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hallmark Luxury Care Homes, based on 22 out of 22 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,895
Residential Dementia Care £2,035
Nursing Care £2,246
Nursing Dementia Care £2,063
All Care Types £1,890
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hallmark Luxury Care Homes own?

Hallmark Luxury Care Homes own 22 Care Homes.

Which Hallmark Luxury Care Homes Care Homes have the highest review score?

Hallmark Greenhill Manor, Hallmark Regency House & Hallmark Henley Manor have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Luxury Care Homes to verify any information. View our terms and conditions. Hallmark Luxury Care Homes has a Platinum Service – more info.