Hallmark Hutton View

3 Rayleigh Close, Hutton, Brentwood CM13 1AR
Review Us
9.9 55 Reviews
  • Hallmark Hutton View, Brentwood
Close to the shops and cafés of Shenfield High Street and conveniently set back off the main road into town, Hallmark Hutton View is an elegantly designed home where residents thrive. Providing award-winning residential, dementia and nursing care, Hutton View is a home from home.

Moving home can be a big change and feel daunting, but at Hutton View, their bighearted approach eases residents into home life. From the outset, the team do all they can to get to know a residents likes, dislikes, passions and hobbies so that they can support everyone to live life to the fullest. Plus, with Hallmark All Inclusive, food, drink, weekly manicures, and even your hair cuts are all part of the package.

Doors are open at all hours for loved ones to pop by. Catch up over a pot of tea in the Woodway Café, take a stroll around the landscaped gardens or spend time together getting involved in the home’s many activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1930
  • Self-Funded Residential Dementia Care: from £1990
  • Self-Funded Nursing Care: from £2510

We are pleased to be able to include the following ancillary services in our weekly fees:
• A weekly appointment with our hairdresser (excludes perms and colours)
• A weekly manicure or back massage with our therapist
• A monthly pedicure with our therapist
• Home newspapers and magazines
• Use of the café area by residents and visitors
• Chiropody every 8 weeks


Please note that weekly fees exclude:
• Escorts and the cost of non-NHS transport to routine, planned appointments
• Personal newspapers and magazines
• Guest dining
• Admission fees for activities/outings
• Private telephone and Sky connection
• Additional therapies/hair treatments

These prices are only a guideline, please contact Hallmark Hutton View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Louise Baxter (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 4

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (8)
  • Single Rooms with Ensuite Wet Room (66)
  • Couples/Companion Rooms with Ensuite Wet Room (8)

Visiting

  • The home does not have any visiting restrictions. Relatives are able to visit 24/7.

Parking

  • On site parking for residents, relatives and guests.

Hallmark Hutton View Reviews (55)

9.9

Hallmark Hutton View has a Review Score of 9.9 (9.881) out of 10, based on 15 reviews in the last 2 years.
Over all time Hallmark Hutton View has 55 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Hutton View
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Total of 55, showing 1-20
Review from Cheryl S (Friend of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my friend to Hutton View 10 months ago, from another unsatisfactory care home. Since her move, my friend is much happier. The staff are all excellent and extremely friendly. Nothing is too much trouble. The food is of a very good standard, with lots of options available. The home is very well
maintained and is a very nice place to visit. I would highly recommend Hutton View to anyone looking for a high quality home.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback. We shall pass your lovely comments on to the team here at Hutton View.

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Review from C C (Grandson of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not thank the staff at Hutton View enough; the care and dignity they give to my grandad is outstanding. The food catering staff and housekeeping are always happy to help. Management are always approachable. Well done to the team, you make a difference every day with your friendly smiles and warm
welcome.
Reply from Louise Baxter, General Manager at Hallmark Hutton View

Thank you so much for taking the time to review your experience at Hutton View and we are so pleased you are happy with your grandad's care. We value feedback as it helps us to shape the service.

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Review from Margaret S (Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Hutton Vierw for two and a half years now, and I could not be happier. I truly can't fault the service of the team. One particular member of the management team stands out for being exceptionally caring, helpful and easy to talk to. Their always willing to sort out any problems and regularly
take me out to the garden because they know how much I love it. That simple act brightens up my day and makes me feel seen and valued. They always involve me ,and a joy to be around. The whole team is incredibly friendly and attentive.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for your kind words, we shall pass your lovely comments on to the team here at Hutton View.

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Review from M Y (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our father has only been a resident for a few months, but he has settled in very well. All the staff are so welcoming and always greet him by name. The pre-assessment was very detailed & we met with management after the first 2 weeks to clarify some things that had not been communicated to all staff.
As a family, we love the facilities on offer and that there are a variety of spaces to sit together. We also feel welcome to visit anytime. I feel more relaxed knowing Dad is being well cared for and that there is always someone on hand if he needs help.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for your kind and thoughtful words. We're truly grateful you took the time to share your experience, and we're delighted to hear that your father feels settled. It means a great deal to us that your family feels comfortable spending time here together - our ambition is always for Hutton View to feel like home for both residents and their loved ones. We also really appreciate your early feedback regarding communication gaps. We always encourage our families to speak with us about any concerns or queries, as it gives us the opportunity to address them quickly. Ensuring your Dad receives consistent and personalised care is always our priority. Your reflections help us continue to learn and improve, and it means the world to us that you have peace of mind. Thank you again for sharing.

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Review from Debbie C (Relative of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express my gratitude enough to the staff of this amazing care home, there are not enough words to describe their outstanding care, compassion, advice and support of not only the residents but also the associated members of the 'residents' family. The whole ethos of this home is exceptional
and the quality of care is outstanding. The meals, housekeeping, care, cleanliness and overall welcoming feeling is a credit to your staff.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for your lovely kind words. We shall pass your comments on to the team here and it is our absolute pleasure to be able to provide care and support to your loved one.

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Review from Angela B (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oh my goodness what can I say! From the moment Mum entered Hutton View, the Customer Relationship Manager and her team were fantastic.
The whole family were tired and vulnerable after a difficult time in the hospital. It was such a relief to be finally getting the care and attention needed. It was
as though someone had put their arms around us all.
The facilities at Hutton View are second to none. The residents radiate happiness and you can feel the community spirit in the air.
All the staff are extremely attentive and genuinely have the resident's best interests at heart.
Not to mention the food - wow, Mum has a handmade 3-course dinner at every mealtime. The family joke that she is in a 5* all-inclusive hotel.
It was clear from the onset that not only are the residents of high importance, but so are their family. The lounges and seating areas everywhere have complimentary snacks and drinks for all to enjoy and you never feel like you are in the way.
Overall I cannot rate the place high enough. Well done everyone.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for taking the time to provide us with your feedback and it was our pleasure to be able to support Mum and you as family during a really difficult and emotional time. We shall pass your lovely comments on to the team here. Sending you our best wishes Angela.

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Review from P M (Sister-in-law of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our whole family entirely are pleased with the service personnel, cleanliness, and care that our family member is experiencing. She has settled in remarkably well in the last few weeks, better than any of us expected or hoped.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for taking the time to provide us with your amazing feedback, we shall pass your comments on to the Team.

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Review from J M (Wife of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband received excellent care well at this home. He was under a palliative care scheme and we were very satisfied with all the aspects of his care for the short time he was residing there. The staff were the best and he was treated with respect and understanding. Well done to everyone involved
in this care.
Reply from Louise Baxter, General Manager at Hallmark Hutton View

Thank you for taking the time to review the care at Hutton View, it is vital to help us shape a service that is responsive in meeting the needs of our residents. It was a pleasure and honour to be able to care for your husband in his final days.

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Review from N G (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We went to the care home three times until we decided our Mother would benefit from moving in. To be honest it was harder for me as a carer for Mum to let go. The environment, activities, rooms, and staff are all so professional and so caring, it is like a big family. My Mother has bloomed since she
became a resident and is very happy, smiling all the time and she is not lonely anymore. Mum has made friends and loves having her hair and nails done. She said the food is very tasty.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback it is very much appreciated and we shall pass your lovely comments on to the team here at Hutton View.

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Review from Helen W (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad stayed at Hallmark Hutton Vire for respite care following a four-week period in hospital. Although he only resided in the care home for just over a week, we were so pleased with the care he was given by all the staff. The home is a beautiful, calm environment, and my dad was treated with great
care and dignity. It has brought us a lot of comfort knowing how well looked after he was - even enjoying his favourites, chocolate cake and ice cream!
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It was truly our pleasure and privilege to look after your dad. We are honoured to have been a part of his journey and to have had the opportunity to support him and your family. We shall pass your comments on to the team.

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Review from P S (Daughter of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mum was placed at Hutton View in December 2023 for end-of-life care. From the moment she was welcomed, I knew she was in compassionate, professional and safe hands, which was such a relief. The care Mum has subsequently received has been superb. In my experience, the entire team, from housekeeping
to senior management have an approachable, responsive, can-do attitude. The Hallmark ethos shines through. It is a testament to the level of care and excellent nutrition that Mum is still with us today. Yes, Hallmark care is more expensive than elsewhere but, in my opinion, it is worth every penny. Real care isn't about the shiny, elegant surroundings, it is all about the day-to-day human interactions.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback. It is our absolute pleasure to be able to support and care for your Mum. We shall pass your lovely comments over to the team.

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Review from Sarah J (Daughter of Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Hutton View Care Home as part of 'end of life care,' from hospital. Although her stay was short, I can wholeheartedly say that the care she received from all the staff was exemplary - she was treated with respect and every effort was made to make her as comfortable as possible. Every
member of staff exhibited a sense of professionalism, but with the tenderness that such circumstances require. I would recommend the home to anyone and everyone!
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback. It was our pleasure to be able to care and support Mum. We shall pass your comments on to the team here.

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Review from Alan P (Son of Resident) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff have been excellent. Very friendly, polite and accommodating. Nothing has been too much trouble and I feel happy and confident that my mother will receive the best care. The facilities, car parking, etc. are first class.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback. It is our pleasure to be able to care and support your mother and we shall pass your comment on to the team here.

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Review from Joanne S (Daughter of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Hutton View for 3 months and has settled in well. She was in two other care homes previously and could not settle and I was not happy with her care. Here I cannot find any fault whatsoever. The staff are all so caring and my mum loves them. They keep me fully up to date regarding
her health and well-being. The staff throughout the home are all so pleasant and welcoming. The whole ambiance of the place is lovely and the home is well-kept and clean including the beautiful gardens. I am finally able to relax knowing that my mum is safe and well cared for.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback. It is our pleasure to be able to provide support and care for your Mum and we shall pass your lovely comments on to the team.

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Review from C P (Daughter-in-law of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you Hutton View.
What can I say?
Facilities - fabulous!
Staff - superb!
Cleanliness - cracking!
Food - fantastic!
Grounds - gorgeous!
Thank you so much for your care and attention.
Reply from Louise Baxter, General Manager at Hallmark Hutton View

Thank you so much for taking the time to provide us with your feedback, It is our absolute pleasure to be able to care for your mother-in-law within the home and we are delighted that you feel we have been supportive.

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Review from S F (Daughter of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the lovely staff at Hutton View for making my mum's birthday special. We had a great family afternoon tea in the summerhouse. Followed by a beautiful cake in the cafe with the other residents. The catering staff always do a great job. Special mention for the hospitality manager who made
sure everything ran smoothly on the day.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your lovely feedback. We shall pass your comments over to the team.

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Review from Jackie C (Daughter of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the Hutton View Care Home enough.
Our dad was in the home and the care was second to none.
Our mum has been in the home for just over two years and we can see how she has really come out of herself.
The staff are amazing. They are professional, caring, supportive, and we feel like
part of a big family.
From the moment we enter the home we are greeted by the fantastic reception staff and all the staff are so attentive.
Mum requires a lot of support around her medication requirements. This is managed very well and gives Mum and the family peace of mind.
Nothing is too much trouble and residents are made to feel that it's their home.
Residents and family are kept up to date with weekly newsletters. Activities and trips out are arranged if they wish to get involved.
Mum has a patio area that leads onto the garden and can enjoy her love of gardening.
The management and hospitality is excellent, with extremely high standards.
I would not hesitate to recommend.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for taking the time to provide us with your feedback. We shall pass your lovely comments over to the team.

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Review from R H (Granddaughter of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We're happy that we found this place for Nanny as she is very happy here. She particularly likes her garden outside her room. Everyone is lovely to us as well as Nanny.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for taking the time to provide us with your feedback. It is our pleasure to be able to care and support your nanny and we shall pass your lovely comments on to the team.

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Review from A O (Daughter of Resident) published on 1 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot give enough praise or thanks to Hutton View Care Home and their support, care and reassurance pre our mum's admission and during. The manager, and her team, have held our hand and guided us in the transition not just physically, but emotionally in relation to us as a family and our mum having
respite care at Hutton View.
All staff are kind, professional, humble and place the residents first. We have observed and seen them go above and beyond in what they do and they have certainly opened our eyes into how a care home should be run.
We simply cannot recommend Hutton View enough. The focus is entirely on our mum's needs with us always held in mind - simply, thank you.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Many thanks for taking the time to provide us with your lovely feedback. It is an absolute pleasure for us to be able to offer our care and support to your Mum with also working in partnership with you as a family. We will ensure to pass your lovely comments on to the team.

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Review from A T (Friend of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hutton View Care Home really helped my 93 year old friend transition into care. He has both visual and hearing impairment and the staff after a little getting used to have really been able to draw him out of his shell and helped him interact with other residents and use the lovely common spaces and
garden to meet other people.
Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for taking the time to provide us with feedback. We shall pass your lovely comments on to the team.

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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Hallmark Hutton View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for Hallmark Hutton View is calculated as follows: ( (172 Excellents x 5) + (6 Goods x 4) ) ÷ 178 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.915 Points relating to the number of positive Reviews for Hallmark Hutton View is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4. 15 Positive Reviews ÷ 16.4 = 0.915
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Sep 2025

Please contact the home for current vacancies

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Awards / Recognitions (21)

Meet the Team (3)

Louise

Louise Baxter

Job Title: General Manager Joined: 2020

I am delighted to be joining the team at Hutton View as General Manager, having worked within the care industry for over 20 years.


I will be drawing on my previous experience as a registered manager and my passion for delivering person-centred dementia care, which has a positive outcome for people using our services.


I passionately believe in Hallmark’s vision to create communities that enhance the quality of life and give rise to new beginnings and new futures. Hutton View is a home offering exceptional care in beautiful surroundings and I feel privileged to be leading a passionate and dedicated team to enable this.

Chelsea

Chelsea McGirr

Job Title: Deputy Manager

Chelsea is the Deputy Manager at Hutton View Care Home.


She started in care when she was 18 years old after completing level three in health and social care and it is now coming up to 7 years.


Chelsea started as a care assistant and has worked her way up to Deputy Manager and is currently completing a level 4 qualification in leadership and will progress onto a level 5 management course.

There Chelsea had many placements; hospices, surgical wards, dementia care wards, ante-natal clinics, and pediatric wards but her heart lies with older adults.


Chelsea says "My passion is end-of-life care and currently am the home’s champion for end-of-life care and work closely with the local hospices to provide dignified, person-centred end-of-life care ensuring that families feel supported along the way, I absolutely love my job and could never imagine doing anything else!


Chelsea's favourite part of her job is building relationships with the residents and their loved ones to create communities that enhance the lives of those we care for.

Sommer

Sommer Turner

Job Title: Customer Relationship Manager Joined: 2022

Sommer supports residents and families who are looking to move into a care environment.


Sommer said: "The care journey is often at a critical point and can be a very emotionally challenging time. No two journeys are the same and I pride myself on listening and building a relationship with each person and their family. I have worked in care for 4 years and have enjoyed every moment."

Frequently Asked Questions about Hallmark Hutton View

What types of Care is Hallmark Hutton View registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hallmark Hutton View have?

There are 66 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Hallmark Hutton View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hallmark Hutton View to the centre of Brentwood?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Hutton View to verify any information. View our terms and conditions. Hallmark Hutton View has an Enhanced Service - more info.