Care Homes Owned by Hallmark Luxury Care Homes in West Sussex

My Dad has been a resident at Angemering Grange for over a year and I am a regular visitor to the home. He tells me he likes living there and he feels confident that he is his being well cared for in a comfortable environment. It's not the place that makes a good care home its the staff and the staff here genuinely care for the residents. They are very good at keeping my sister and I informed about what's happening with my Dad's care. Regular meetings for the residents and relatives keep everyone updated on what is going on and give everyone a place to give feedback. They provide a wide range of activities for residents including trips out, and for many of the activities relatives are actively encouraged to join if they want to. The food and drink is of a high quality and there is a lot of choice and the dining rooms are a pleasant place to be, I sometimes join my Dad for meals and am always impressed. I have no reservations in recommending Angmering Grange.

I could not speak highly of Angmering Grange.

I honestly could not wish for better care for her and would highly recommend Angmering Grange.

The gardens and the green house area for residents to use was a great idea.

I visited a friend in the care home - found a warm & friendly welcome from the staff I met. My friend spoke very highly of the care she received at the Grange. I was pleasantly surprised by how comfortable & luxurious the decor is. We had a walk around the stunning gardens, beautiful, a lot of work and loving care has been put into it.

My mother is always very complimentary of the team at Angmering Grange. Whenever I visit, they are always friendly, supportive and empathetic to my mother's care and support needs. She is very happy living in Angmering Grange. She enjoys the activities, food and companionship the care home provides, five stars!

What a wonderful home this is. I visited my dear friend and was bowled over by how beautiful everything was. The quality of care seems to be excellent, and the living accommodations and facilities are first class. We did a short stroll in the gardens and were stunned by how lovely it was. I was very envious of my friend. Truly exceptional.

Excellent and caring assistants/staff who contribute greatly to welfare of the residents.

My sister and I visited a few places before deciding on Hallmark Angmering Grange for our mum, who has dementia. It was a big decision, but we're very happy with our choice. The home is beautiful, with excellent facilities and a lovely garden. The staff are lovely, extremely professional and supportive. They have done all they can to help Mum settle in, engage with others and take part in a variety of different activities. We're very grateful.

When my father-in-law came into Angmering Grange from hospital following a serious fall, he was immediately made to feel comfortable and at home. The staff are all warm, friendly and efficient. The meals are delicious and well-presented. Quality of life is respected at all times. The social activities are always interesting and cinema evenings are great fun.

We have relocated my father here from a care home in Surrey as he was unable to settle there. He is 93, deaf and nearly blind. We explained his condition on our initial visit and the decision to move him was simple one after we visited the home. They pride themselves in their resident's home, and they work in their home for them. All the staff have gone out of their way to help settle him in. It is a lovely home and though he wouldn't admit it to me he has settled in and finds it a lovely caring place [he has not said a bad thing about it]. He always comments on the lovely food and looks forward to his meal times. The carers in his own words are caring and do a great job, as do all the rest of the team. We would recommend it to anyone, it's a friendly caring place. It's more like a luxury hotel than a care home

My family selected this care home when they decided that my husband could not leave the hospital and go back to our lovely flat without some respite care first. We thought it was too expensive and we felt it was nowhere worth what it cost. I arrived from the hospital first and when I asked for a tour, but I never knew of most of the facilities because I was never shown them. Our main complaint is the same from most residents was the food. It was such a simple thing but several times I had to send my soup back as it was hardly lukewarm. The chefs should not really try making Italian and Indian meals if they cannot find better recipes and make them any better than now. The worst one was slow-cooked chicken korma'. First of all the sauce was thin, like water, with little shreds of just added bell peppers. If this was really 'slow cooked' the sauce would have been much thicker, the peppers cooked, and the chicken not so tough we couldn't eat it.

My renewed thanks to everyone.

For my friend's 91st birthday, we asked Angmering Grange to host a short birthday party. The team at the home went above and beyond organising an incredible afternoon tea for 10 people. This included sandwiches, scones and a birthday cake. My friend was so surrounded with care and love, a real testament to the family feel at the home.

The staff were so friendly but efficient. They obviously care about each member of the community. Staff training is a priority. The friend I went to visit receives care and attention. She is seen as a special person but all residents appear to be treated in a similar way. Well done everyone! Thank you.

A marvellous home to all residents and visitors. Wonderful team, stunning gardens, beautiful decor inside. Stimulating atmosphere as soon as you enter The Grange. If one has to live away from one's own home, then The Grange is the place to be.

Serving staff very accommodating to individual needs. Very patient with individual requirements.

People with dementia are not supposed to improve. My Mum didn't walk for a year and Angmering Grange have got her walking. But what they have given our family is so much more. Mum's carers honestly look after her like she is their own Mum. I think her naughty sense of humour helps but the kindness I have witnessed goes above and beyond any expectations. I see the same care with other residents from all the staff. Reaching the stage where your Mum has to be in a care home is so tough but the team are so wonderful and shows so much kindness to our whole family. Their concern and love extends to all of us. Some of the girls are young but so unbelievably mature, showing a wisdom way beyond their years. From the reception team to the seniors on the floor I always feel that every person involved in the home cares about their job and the huge difference they are making to our lives. I had the pleasure of meeting the night girls recently and they too were incredible. Thank you, Angmering Grange!

There is nothing to fault and my sisters and I, would not hesitate to recommend Angmering Grange.

My wife has received excellent care since moving in five months ago. The staff do a brilliant job and cheerfully manage all situations, no matter how challenging.