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Care Homes Owned by Hallmark Luxury Care Homes in Cardiff

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hallmark Luxury Care Homes in Cardiff

Only the locations & reviews in Cardiff for Hallmark Luxury Care Homes are showing below.

View the details of all 22 locations (with 2177 reviews) owned by Hallmark Luxury Care Homes

Hallmark Luxury Care Homes Locations in Cardiff (4)

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4 Care Homes owned by Hallmark Luxury Care Homes in Cardiff
Hallmark Regency House

Mill Road, Ely, Cardiff CF5 4AH 

9.9 111 reviews
"Since my mum has been in The Regency, she has been extremely happy and settled. The staff are brilliant, helpful, caring, professional,…"   Read all 111 reviews
Location Type Care Home

Nestled in the heart of the local community in Ely, Hallmark Regency House is a place residents can live each day to the fullest, providing award-winning residential, nursing and respite care. Residents can also rest assured that all the essentials are… Read more about Hallmark Regency House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 73 Rooms
  • from £1,360 / week
Hallmark Shire Hall

Overstone Court, Cardiff Bay, Cardiff CF10 5NT 

9.9 133 reviews
"Amazing care home. Staff very friendly, can't do enough for you. The care mum receives is second to none. They are truly amazing.…"   Read all 133 reviews
Location Type Care Home

Just a short walk from the beautiful Cardiff Bay, Hallmark Shire Hall is a nautical-themed, luxury care home conveniently located close to the city centre. With a large, landscaped garden for residents to enjoy, a therapy dog named Archie, and various… Read more about Hallmark Shire Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 99 Rooms
  • from £1,590 / week
Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP 

9.9 226 reviews
"My mum recently moved into Ty Enfys and I couldn't be more grateful for the support she has received. From the very beginning, the staff…"   Read all 226 reviews
Location Type Care Home

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed… Read more about Hallmark Ty Enfys

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 101 Rooms
  • from £1,640 / week
Hallmark Penylan House

Penylan Road, Cardiff CF23 5YG 

9.9 55 reviews
"I cannot speak too highly of the care my mother has received since moving in. The staff are superb and nothing is too much trouble. A…"   Read all 55 reviews
Location Type Care Home

Penylan House Nursing Home is located in the suburbs of Cardiff and offers residential care and nursing care as well as dementia care. Their staff recognise that moving into a care home is a big change in someone's life and and they do all they can… Read more about Hallmark Penylan House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 75 Rooms
  • from £1,650 / week

Hallmark Luxury Care Homes Reviews in Cardiff (525)

9.8

Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.798) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

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Review of

Hallmark Ty Enfys

from David H (Brother of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister, who suffered from Alzheimer's, was very well looked after by all the staff she came in contact with in Ty Enfys. She was there for over a year. I don't think that we could have found better care for her anywhere.
I would thoroughly recommend this care home.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your wonderful review. It was heartwarming to read. We loved caring for your sister. I will pass this review onto the team.

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Review of

Hallmark Regency House

from G C (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in The Regency, she has been extremely happy and settled. The staff are brilliant, helpful, caring, professional, attentive, just wonderful. The rooms are always clean and beautifully furnished. The meals are expertly prepared with plenty of choice. There are lots of daily activities.
The standard of all-round care and maintenance of residents' dignity is first class.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency House

Thank you for such a kind review. It means so much to hear that your mum is happy and settled with us. Our team truly cares about making every day special, and knowing this is reflected in your experience is incredibly rewarding.

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Review of

Hallmark Regency House

from P C (Son-in-law of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my wife and I first visited Hallmard Regency House, we were very impressed by all the accommodation, in particular the bedrooms, all the staff we met, the activities provided and the garden. Since my mother in law has been living at Hallmark, our expectations have been exceeded. There is nothing
to find fault with, but in particular, all the staff have been kind, caring, supportive and care for my mother in law brilliantly. I can give no better review than I would be very happy to live here if the time comes.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency House

Thank you so much for your kind review. Were delighted to hear that your first impressions of Regency House have been exceeded since your mother-in-law joined us. It means so much to know our team have been kind, caring and supportive, and that you feel she is so well looked after. Saying you would be happy to live here yourself is the greatest compliment we could receive, and well be sure to share your lovely words with the whole team.

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Review of

Hallmark Shire Hall

from Helen M (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care home. Staff very friendly, can't do enough for you. The care mum receives is second to none. They are truly amazing.
Reply from Olivia Sullivan, Customer Relationship Manager at Hallmark Shire Hall

Thank you for your kind words - I will pass them onto the team whom I know will be so proud to hear them! It has been a pleasure to welcome your mother and family to Shire Hall

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Review of

Hallmark Ty Enfys

from Kate C (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently moved into Ty Enfys and I couldn't be more grateful for the support she has received. From the very beginning, the staff have been so welcoming to both my mum and our whole family. They've taken the time to really get to know her and understand her needs, always showing kindness and
respect. The home itself is immaculate and has such a lovely atmosphere, with a beautiful café where residents and families can spend time together. The staff truly go above and beyond, and it gives us great peace of mind knowing my mum is in such caring hands.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your heartwarming review. It's been wonderful to welcome you and all to Ty Enfys and help Mum to settle into her new home. I will pass your lovely review onto the team.

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Review of

Hallmark Regency House

from Kevin M (Son of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The CR Manager of this home "swayed" our decision.
Fantastic interpersonal skills & her experience was 'noticed'.
Regency House has excellent facilities, and staff often encourage Mam to 'participate'.
Reception staff are welcoming & engage well with their customers.
This has been a trying time
for the family since late December, and Regency House has gone a long way in helping us accept this dramatic change in Mam's wellbeing.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency House

Thank you so much for your kind words. Were delighted to hear that you and your family have felt supported during this time, and its wonderful to know that our team and facilities have made such a positive difference to your Mams wellbeing

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Review of

Hallmark Regency House

from Gerald M (Son of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently had to make a decision none of us felt qualified to make. After a fall at home and a short stay in hospital, we were advised that my 100-year-old mother would need ongoing nursing care.
We were given a list of suitable Care Homes and deliberately left Regency House until last as it was
the furthest away from most of the family, and none of us really wanted to travel across the city daily!
From the moment we walked in, we knew it was the right place - the initial welcome at the front desk, the cafe-style entrance hall and the introductory tour and information by management made us feel comfortable about Mam's future in their care.
She has been there now for a month, and the weight of worry has been lifted from our shoulders.
She seems content and is happy to join in the activities with a little persuasion. All the nurses and carers are really friendly and approachable.
If we have a concern about anything, they are always willing to listen and respond.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency House

Thank you for taking the time to share such a thoughtful and heartfelt review. We fully appreciate how difficult it can be to make the decision to move a loved one into care, and were so pleased to know that your initial worries have been eased.Its wonderful to hear that your mum is settling in and starting to take part in the activities, even if she needs a little gentle encouragement now and then! Our team works hard to create a welcoming, supportive environment, and were delighted that this has brought comfort and reassurance to you and your family.Please dont hesitate to reach out to us at any time were always here to listen and support in any way we can. Thank you again for your kind words and for placing your trust in Hallmark Regency House.

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Review of

Hallmark Shire Hall

from Anne G (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always a pleasure to visit Mum and see how much more relaxed and happy she is since she arrived in March. The staff are a credit to Shire Hall. Thanks for giving Mum great care.
Reply from Olivia Sullivan, Customer Relationship Manager at Hallmark Shire Hall

Thank you for your kind words - I will pass them onto the team whom I know will be so proud to hear them! It has been a pleasure to welcome your mother and family to Shire Hall

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Review of

Hallmark Ty Enfys

from H D (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided to my mum in a dementia unit at Ty Enfys. The Activities team in particular need recognition for the very personal input they give to residents organising music, celebratory events and teas.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your lovely review, in particular the lifestyles team. I will pass this onto the teams.

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Review of

Hallmark Ty Enfys

from Nick D (Son of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Ty Enfys for over two years. The team look after her very well and are very friendly. I am particularly happy that all the team in the building know her name and say Hello as we pass. The cafe by reception is a great place to have a coffee and share news and memories
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your wonderful comments, I will pass them onto the team.

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Review of

Hallmark Ty Enfys

from A H (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been living at ty Enfys for fifteen months now, she is a strong independent woman and took a very long time to settle, during this period and even now she can be challenging, every member of staff including house keeping show nothing but patience, care, understanding, and compassion towards
her, I have no worries about her at all, the environment is that of a happy well run ship, the staff are always very pleasant in what is a very difficult job. I cannot express my appreciation enough for my peace of mind. Thank you all
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your great review. Mum's laugh echoing in reception is truly wonderful to hear. We've loved welcoming you all to Ty Enfys and helping Mum settle in her new environment.

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Review of

Hallmark Penylan House

from Roger O (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak too highly of the care my mother has received since moving in. The staff are superb and nothing is too much trouble. A quality start to Mum's life in a lovely care home.
Reply from Flor Nessbert, Lifestyles coordinator at Hallmark Penylan House

Thank you so much for taking the time to share your experience with us. We are truly grateful for your feedback. It's wonderful to hear that our Team dedication and care have made a positive impact on both you and your Mother . Please know that your comments will be shared with the team.

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Review of

Hallmark Ty Enfys

from D C (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been with Ty Enfys since Sept 2024 and overall has received a high level of care. The nursing home is always clean. The staff (carers, nursing staff, activity leads and reception) are all very attentive and willing to help to provide the best experience they can.
There are regular activities
for residents to take part in, and even when full participation is not physically possible, the care staff encourage as much as possible. There are a variety of areas around the home to meet during visits.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your very kind comments. We have really enjoyed welcoming you all and love to see you all on your visits. It's been great having Dad join us and seeing him thrive.

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Review of

Hallmark Ty Enfys

from C I (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
MY mother has been in the care home for 4 months. The standard of care is excellent, and communication with myself is very good. There is a wide range of activities and events.
For me, the standout aspect is the welcome when we arrived, everyone already knew Mum's name and said hello. This has continued,
all the staff stopped to talk to her and they are also very welcoming to myself, the family and even the dog! I have never felt in the way and know I can come any time.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for such a heartwarming review. We've loved welcoming you all to Ty Enfys and are very happy you all feel at home with us.

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Review of

Hallmark Ty Enfys

from D R (Power of Attorney of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ty Enfys is a truly exceptional care home. My cousin was a resident there for over 20 months until his passing two weeks ago. I cannot fault in any way the care and consideration he received. He suffered from dementia and lived to be almost 94. From reception to nursing and admin staff, we found kindness,
dignity and consideration by all. The accommodation is clean and welcoming, the food is varied and good. I would recommend this home to anybody seeking care for their loved ones.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for such lovely and heartfelt comments. We miss your cousin tremendously and are so happy he had a wonderful last 20 months with us.

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Review of

Hallmark Ty Enfys

from J R (Daughter of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is treated with the utmost respect, compassion, dignity and sensitivity. The care staff and housekeeping staff have taken the trouble to get to know my relative, and I see evidence of person-centred care each and every time I visit. The lifestyle coordinator puts in an impressive degree
of effort and thought into providing appropriate. Relevant and purposeful activities that also manage to avoid being childish. The environment is spotlessly clean and the menu is varied and appetising. The care here is outstanding. As a relative, the support I've received from the hands-on carers, receptionists, housekeeping staff and nurses has been wonderful.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for such a heartwarming review. It's been wonderful welcoming your relative and you to Ty Enfys and seeing him thrive.

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Review of

Hallmark Ty Enfys

from S C (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ty Enfys is definitely the best choice we could have made for Mum. She is happy, attends every activity provided and enjoys them all. So much better than being on her own in her house. All staff are caring just like they are looking after one of their own family member.
It's very well maintained,
clean, bright and just a wonderful care home.
Well done to you all.
Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your wonderful review. It's lovely having you all a part of Ty Enfys and taking part in all we do. I will pass these words to the team.

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Review of

Hallmark Regency House

from D F (Power of Attorney of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dear friend moved into Regency several months ago. Since she has been here, she's been well cared for. She enjoys activities and is well cared for. Carers have been amazing and I am pleased to see her happy and settled.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency House

Thank you so much for your kind words. We're delighted to hear that your dear friend is happy and well cared for at Regency. Our team take great pride in creating a supportive and engaging environment, so it truly means a lot to receive your feedback.

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Review of

Hallmark Regency House

from George S (Brother of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Regency House since last year, and I can honestly say she couldn't be happier. She's always smiling when I visit, and it's clear that she feels safe, comfortable, and well looked after. Seeing her so content brings me real peace of mind, knowing she's receiving the best
possible care from such a dedicated team.
Reply from Christine Ivins, Customer Relationship Manager at Hallmark Regency House

Thank you so much for your kind words and for taking the time to share your experience. Were delighted to hear that your sister is so happy at Regency House it truly means a great deal to us. Seeing our residents feel safe, comfortable, and well cared for is exactly what we strive for every day. Your feedback is a wonderful boost for our team, who are committed to making a positive difference in each residents life. Were so pleased to know that her happiness is also bringing you peace of mind.

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Review of

Hallmark Penylan House

from Sarah S (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great home, friendly staff and great care and support for my dad and us as a family!
Reply from Flor Nessbert, Lifestyles coordinator at Hallmark Penylan House

Thank you so much for taking the time to complete a review. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience.

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Awards / Recognitions (28)

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