Search...

Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP
Hallmark Luxury Care Homes Logo
Jobs
Hallmark Ty Enfys logo
Hallmark Ty Enfys, Cardiff
Hallmark Ty Enfys, Cardiff
Hallmark Ty Enfys, Cardiff

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.

Transitioning into care is a significant move,...  

Care Provided by Hallmark Ty Enfys

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750N/A
Residential Dementia CareFrom £1,930N/A
Nursing CareFrom £2,040N/A
Nursing Dementia CareFrom £2,180N/A

The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.

Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Sujjata Singh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (101)
  • Single Rooms with ensuite Wet Room (18)

Parking

  • Parking available onsite

Hallmark Ty Enfys Reviews (239)

Submit a Review
9.9

Hallmark Ty Enfys has a Review Score of 9.9 (9.859) out of 10, based on 53 reviews in the last 2 years. Over all time Hallmark Ty Enfys has 239 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hallmark Ty Enfys
Loading...
Showing 239 reviews matching selected criteria
Review from K H (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

Our mother has had excellent care at Ty Enfys. - She is treated with care, interest and respect. She has been thriving here until her final illness and settled quickly and well. We can't thank the staff more for their kindness and consideration for both our mother and our family when we visit. Thank you so much!

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for such kind words. We're so happy we were able to care for Mum and welcome you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rob R (Son of Resident) published on 12 June 2026 Submitted via Website
Overall Experience

Overall my Mother is enjoying her time hugely & happier than she's been for years

The staff are very accommodating & activities appear plentiful , hence Mum is having fun as well as being cared for

Only 3 months into her stay but so far experience has been excellent

Rob

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your kind words. It's been wonderful welcoming Mum and seeing her thrive in her new home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Son of Resident) published on 22 May 2026 Submitted via Website
Overall Experience
My mother entered nursing care in September after falling and breaking her hip and wrist. The care she has received since has been exemplary. Every member of staff have been friendly and very caring to her. She is now ready to go back home all because of the care given.

As a family we highly recommend Ty Enfys.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your kind words. Whilst sad to see Mum leave us, so very happy she is able to go back home. Wishing her all the very best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen D (Son of Resident) published on 22 May 2026 Submitted via Website
Overall Experience

Excellent care home. Caring staff, looking after my mother very well. She is warm, clean, fed and happy. I am informed when there are issues or concerns and the is good liaison with the local GP service.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for taking the time to write a lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Wendy P (Daughter of Resident) published on 22 May 2026 Submitted via Website
Overall Experience
Always helpful and professional staff. Lovely to see regular staff who know my Mum. A pleasant environment and very welcoming.

Great activities planned and opportunities to be included and share in experiences with my loved one.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you very much for your kind words and lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D V (Daughter of Resident) published on 24 March 2026 Submitted via Website
Overall Experience

My Mum was a resident at Ty Enfys for just over two years, mostly on the residential floor and for a short while on the nursing floor until she recently passed away peacefully. All the staff are amazing and always ready to help with anything, I never worried about whether Mum was safe or well cared for, and everyone was very welcoming to all the family as well as Mum. The facilities are great, always very clean and well maintained, and there is a calming atmosphere as soon as you get through the door.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your heartwarming review. It was wonderful to have Mum living with us for her two years and welcoming you all to Ty Enfys. We will miss you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz F (Daughter of Resident) published on 18 March 2026 Submitted via Website
Overall Experience

My mum moved into Ty Enfys a few months ago and the staff have been wonderful in helping her to settle in. It is a lovely home, warm and inviting, very clean and well maintained. The staff are all very friendly, professional and caring. The care provided is excellent, everyone gives of their very best. They treat mum with respect and kindness and always give a warm welcome to family when we come to visit. Mum loves her chats with the staff whether in her room or over a cup of tea in the lounge area of reception. It is so reassuring to know she is in a safe place and well looked after.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your lovely review. It's been great getting to know Mum and welcome everyone to Ty Enfys. I will pass your kind comments onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

My father was a resident in Ty Enfys for almost exactly two years. Latterly, his frailty increased quite rapidly, and end of life care was necessary. The entire team at Ty Enfys dedicated themselves to ensuring that Dad's final weeks were as comfortable and dignified as possible, and in collaboration with the GP and community nurses, made it possible for Dad to remain in Ty Enfys right up until the end, when he passed away peacefully. The care was exemplary, and this extended to the family. We couldn't have asked for more. Thank you.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your very kind words. Dad was a wonderful gentleman and we truly missing him and you all. I will ensure the team see your lovely words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janine P (Niece of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

The carehome and all the staff have been amazing. My aunty was a resident for 9 weeks before she passed away, and I never felt worried when we left after visiting, as we knew she would be looked after. We have been looked after as much as any paying resident, and all the staff feel like "family". I can't fault the Ty Enfys staff enough for their kind, thoughtful and committed care. The carers, cleaners, nurses and reception staff are brilliant.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your heartwarming review. It was our pleasure to care for your loved one and all of you during this time. I will ensure the teams see your kind comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen B (Son of Resident) published on 12 January 2026 Submitted via Website
Overall Experience
My mum has been a resident at Ty Enfys for a little over two years and during that time the care and support she has received has been nothing short of exceptional.
The facilities are first class, always clean and well maintained and the food is excellent. The staff are welcoming, professional and create an environment that provides confidence that your loved one is safe and in good hands
Moving a family member into care can be difficult for all concerned but the moment you arrive at Ty Enfys you know it will be the right choice, it just feels different.

My mum now calls Ty Enfys her home, need I say any more.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for such a lovely and heartwarming review. Having Mum join us has been a joy. I will pass your review onto the teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A T (Daughter of Resident) published on 11 December 2025 Submitted via Website
Overall Experience

My dad moved into Ty Enfys over six months ago. We weren't sure how he would feel about leaving his own home behind, but he now considers Ty Enfys as his home. He is much happier with someone always available to talk to every day, and activities to take part in. He is well cared for, and is safe. He considers the staff and other residents to be his friends, and he is thriving in their company, both mentally and physically. The cafe is warm and welcoming. He loves meeting family members there for coffee and a slice of cake. Ty Enfys have also facilitated his attendance at hospital appointments by arranging appropriate transport, and waiting with him where necessary. In short, we are relieved that we made the right choice in placing our dad into Ty Enfys.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your wonderful review. Welcoming Dad and watching him thrive in his new surroundings is heartwarming to see. I will pass your review onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J J (Daughter of Resident) published on 11 December 2025 Submitted via Website
Overall Experience

Mum has been generally very well cared for at Ty Enfys. We feel free to bring up any concerns we have and when concerns are raised with nursing staff and carers they are dealt with quickly.

A lovely home with caring staff.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your lovely review and kind comments. I will pass your review onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Zoe B (Daughter of Resident) published on 11 December 2025 Submitted via Website
Overall Experience

Mum is always well cared for, and staff keep me informed of changes in her condition. Mum can't take part in activities but she has her personalised music list played to her in her room, and she gets to sit in one of the lounges for a change of scene. The Christmas decorations now look fabulous. The food here looks and smells very good. There are often activities and events days going on around the home, and the staff are very helpful.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your wonderful review. Mum is such a huge part of the Ty Enfys family as are you all. I will pass your comments onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from S D (Daughter of Resident) published on 11 December 2025 Submitted via Website
Overall Experience

I have nothing but high praise and appreciation for the staff looking after my Dad. He has been receiving nursing care for dementia, cancer and a range of other health concerns for approximately 8 months. What matters most to Dad and the family is that he is cared for with not only expertise, but warmth and respect. We conducted extensive research before deciding that Ty Enfys would be a perfect fit for Dad. What cinched it for us were a few little unannounced visits where you can really get a feel for the environment and people who live or work there. There isnt a stand out team, because everyone is friendly, knowledgeable, caring and professional. Everyone gives 100%. The food is incredible and varied and the activiies fun and wide ranging. Dad has been safe and content during his stay because the standard of care is exceptional.Choosing care for/with someone you love is heartbreaking. We are so grateful to Ty Enfys for everything. Thank you for making it easier! X

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your heartwarming review. We have loved welcoming you all to Ty Enfys and watching Dad thrive in his new environment. I will pass your comments on to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

Mum came to live at Ty Enfys after a hospital stay following a stroke. She had been living independently with some support, so it was a huge step for her ( and us) to consider the move.

We have all received real kindness from the whole team at Ty Enfys. There is a lovely sense of community at the home - staff and volunteers are long standing which I think says everything. Everyone is open to feedback even about small details and feedback is acted upon.

Mum says she feels very well looked after and that 'nothing is too much trouble ' for the care team. The activities team really take care to get to know everyone and support them to be involved in the life of the home as much or as little as residents want. For example there a very full calendar of events for Christmas and a delicious menu. Mum is enjoying the food and we have too when we have joined her for a meal.

Thank you everyone at Ty Enfys

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for such a heartwarming review. We have loved welcoming Mum and you all to Ty Enfys and watching her join in with so many things. I will pass your review onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire P (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

My experience with this care home has been positive.The staff are warm, patient, and genuinely invested in residents' wellbeing. Communication with families is clear and consistent, and I always feel reassured that my loved one is in safe hands. The home is clean, well-maintained, and offers a variety of activities that keep residents engaged and happy. The activities team, in particular, are incredibly dedicated and truly invested in the residents, always making an effort to create meaningful, enjoyable experiences. I'm very grateful for the care and compassion shown.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your lovely review. It's be wonderful to have you all join us and settle into Ty Enfys over the years. I will pass this onto the team, especially the activities team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David H (Brother of Resident) published on 30 September 2025 Submitted via Website
Overall Experience
My sister, who suffered from Alzheimer's, was very well looked after by all the staff she came in contact with in Ty Enfys. She was there for over a year. I don't think that we could have found better care for her anywhere.

I would thoroughly recommend this care home.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your wonderful review. It was heartwarming to read. We loved caring for your sister. I will pass this review onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Kate C (Daughter of Resident) published on 15 September 2025 Submitted via Website
Overall Experience

My mum recently moved into Ty Enfys and I couldn't be more grateful for the support she has received. From the very beginning, the staff have been so welcoming to both my mum and our whole family. They've taken the time to really get to know her and understand her needs, always showing kindness and respect. The home itself is immaculate and has such a lovely atmosphere, with a beautiful café where residents and families can spend time together. The staff truly go above and beyond, and it gives us great peace of mind knowing my mum is in such caring hands.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your heartwarming review. It's been wonderful to welcome you and all to Ty Enfys and help Mum to settle into her new home. I will pass your lovely review onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H D (Daughter of Resident) published on 8 July 2025 Submitted via Website
Overall Experience

Excellent care provided to my mum in a dementia unit at Ty Enfys. The Activities team in particular need recognition for the very personal input they give to residents organising music, celebratory events and teas.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your lovely review, in particular the lifestyles team. I will pass this onto the teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick D (Son of Resident) published on 8 July 2025 Submitted via Website
Overall Experience

My Mum has been in Ty Enfys for over two years. The team look after her very well and are very friendly. I am particularly happy that all the team in the building know her name and say Hello as we pass. The cafe by reception is a great place to have a coffee and share news and memories

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your wonderful comments, I will pass them onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 11 July 2025
  • Well-being
    Excellent
  • Environment
    Excellent
  • Care and Support
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 03 August 2026

Please contact the home for current vacancies

News (0) & Events (0)

News

There are no news items for Hallmark Ty Enfys.

Upcoming Events

There are no upcoming events for Hallmark Ty Enfys.

Awards / Recognitions (35)

Accreditations

There are no accreditations posted yet for Hallmark Ty Enfys.

Meet the Team (7)

Sujjata Singh
Sujjata SinghJob Title:General ManagerJoined: 2009

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

Molcy Mathew
Molcy MathewJob Title:Deputy ManagerJoined: 2012

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.

I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

Bethan Hurley
Bethan HurleyJob Title:Customer Relationship ManagerJoined: 2019

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.

I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

Martyn Woods
Martyn WoodsJob Title:Hospitality & Services ManagerJoined: 2022

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.

I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

Claire Woollacott
Claire WoollacottJob Title:Business AdministratorJoined: 2019

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.

I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.

I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

Lily Davies
Lily DaviesJob Title:Lifestyle LeaderJoined: 2014

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted
Ted Job Title:Love and Affection ManagerJoined: 2011

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.

Frequently Asked Questions about Hallmark Ty Enfys

What types of Care is Hallmark Ty Enfys registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hallmark Ty Enfys have?

There are 101 Single Rooms.

What are the Facilities & Services at Hallmark Ty Enfys?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hallmark Ty Enfys to the centre of Cardiff?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Ty Enfys to verify any information. View our terms and conditions. Hallmark Ty Enfys has an Enhanced Service -more info.