Hallmark Ty Enfys

We are so pleased with the care home and the staff. The home is always kept clean and tidy and fresh smelling. The home made a special effort recently to celebrate my mum and dad's wedding anniversary! They had lovely decorations, balloons and food made for them both and made such a lovely fuss over them both. They truly have become an extended family to us all. The staff have lots of patience and have got to know mum really well. Thank you so much!!

Our mother has had excellent care at Ty Enfys. - She is treated with care, interest and respect. She has been thriving here until her final illness and settled quickly and well. We can't thank the staff more for their kindness and consideration for both our mother and our family when we visit. Thank you so much!

Overall my Mother is enjoying her time hugely & happier than she's been for years

The staff are very accommodating & activities appear plentiful , hence Mum is having fun as well as being cared for

Only 3 months into her stay but so far experience has been excellent

Rob

As a family we highly recommend Ty Enfys.

Excellent care home. Caring staff, looking after my mother very well. She is warm, clean, fed and happy. I am informed when there are issues or concerns and the is good liaison with the local GP service.

Great activities planned and opportunities to be included and share in experiences with my loved one.

My Mum was a resident at Ty Enfys for just over two years, mostly on the residential floor and for a short while on the nursing floor until she recently passed away peacefully. All the staff are amazing and always ready to help with anything, I never worried about whether Mum was safe or well cared for, and everyone was very welcoming to all the family as well as Mum. The facilities are great, always very clean and well maintained, and there is a calming atmosphere as soon as you get through the door.

My mum moved into Ty Enfys a few months ago and the staff have been wonderful in helping her to settle in. It is a lovely home, warm and inviting, very clean and well maintained. The staff are all very friendly, professional and caring. The care provided is excellent, everyone gives of their very best. They treat mum with respect and kindness and always give a warm welcome to family when we come to visit. Mum loves her chats with the staff whether in her room or over a cup of tea in the lounge area of reception. It is so reassuring to know she is in a safe place and well looked after.

My father was a resident in Ty Enfys for almost exactly two years. Latterly, his frailty increased quite rapidly, and end of life care was necessary. The entire team at Ty Enfys dedicated themselves to ensuring that Dad's final weeks were as comfortable and dignified as possible, and in collaboration with the GP and community nurses, made it possible for Dad to remain in Ty Enfys right up until the end, when he passed away peacefully. The care was exemplary, and this extended to the family. We couldn't have asked for more. Thank you.

The carehome and all the staff have been amazing. My aunty was a resident for 9 weeks before she passed away, and I never felt worried when we left after visiting, as we knew she would be looked after. We have been looked after as much as any paying resident, and all the staff feel like "family". I can't fault the Ty Enfys staff enough for their kind, thoughtful and committed care. The carers, cleaners, nurses and reception staff are brilliant.

My mum now calls Ty Enfys her home, need I say any more.

My dad moved into Ty Enfys over six months ago. We weren't sure how he would feel about leaving his own home behind, but he now considers Ty Enfys as his home. He is much happier with someone always available to talk to every day, and activities to take part in. He is well cared for, and is safe. He considers the staff and other residents to be his friends, and he is thriving in their company, both mentally and physically. The cafe is warm and welcoming. He loves meeting family members there for coffee and a slice of cake. Ty Enfys have also facilitated his attendance at hospital appointments by arranging appropriate transport, and waiting with him where necessary. In short, we are relieved that we made the right choice in placing our dad into Ty Enfys.

Mum has been generally very well cared for at Ty Enfys. We feel free to bring up any concerns we have and when concerns are raised with nursing staff and carers they are dealt with quickly.

A lovely home with caring staff.

Mum is always well cared for, and staff keep me informed of changes in her condition. Mum can't take part in activities but she has her personalised music list played to her in her room, and she gets to sit in one of the lounges for a change of scene. The Christmas decorations now look fabulous. The food here looks and smells very good. There are often activities and events days going on around the home, and the staff are very helpful.

I have nothing but high praise and appreciation for the staff looking after my Dad. He has been receiving nursing care for dementia, cancer and a range of other health concerns for approximately 8 months. What matters most to Dad and the family is that he is cared for with not only expertise, but warmth and respect. We conducted extensive research before deciding that Ty Enfys would be a perfect fit for Dad. What cinched it for us were a few little unannounced visits where you can really get a feel for the environment and people who live or work there. There isnt a stand out team, because everyone is friendly, knowledgeable, caring and professional. Everyone gives 100%. The food is incredible and varied and the activiies fun and wide ranging. Dad has been safe and content during his stay because the standard of care is exceptional.Choosing care for/with someone you love is heartbreaking. We are so grateful to Ty Enfys for everything. Thank you for making it easier! X

Mum came to live at Ty Enfys after a hospital stay following a stroke. She had been living independently with some support, so it was a huge step for her ( and us) to consider the move.

We have all received real kindness from the whole team at Ty Enfys. There is a lovely sense of community at the home - staff and volunteers are long standing which I think says everything. Everyone is open to feedback even about small details and feedback is acted upon.

Mum says she feels very well looked after and that 'nothing is too much trouble ' for the care team. The activities team really take care to get to know everyone and support them to be involved in the life of the home as much or as little as residents want. For example there a very full calendar of events for Christmas and a delicious menu. Mum is enjoying the food and we have too when we have joined her for a meal.

Thank you everyone at Ty Enfys

My experience with this care home has been positive.The staff are warm, patient, and genuinely invested in residents' wellbeing. Communication with families is clear and consistent, and I always feel reassured that my loved one is in safe hands. The home is clean, well-maintained, and offers a variety of activities that keep residents engaged and happy. The activities team, in particular, are incredibly dedicated and truly invested in the residents, always making an effort to create meaningful, enjoyable experiences. I'm very grateful for the care and compassion shown.

I would thoroughly recommend this care home.

My mum recently moved into Ty Enfys and I couldn't be more grateful for the support she has received. From the very beginning, the staff have been so welcoming to both my mum and our whole family. They've taken the time to really get to know her and understand her needs, always showing kindness and respect. The home itself is immaculate and has such a lovely atmosphere, with a beautiful café where residents and families can spend time together. The staff truly go above and beyond, and it gives us great peace of mind knowing my mum is in such caring hands.

Excellent care provided to my mum in a dementia unit at Ty Enfys. The Activities team in particular need recognition for the very personal input they give to residents organising music, celebratory events and teas.