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- Hallmark Ty Enfys care home







Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.
Transitioning into care is a significant move,...
Care Provided by Hallmark Ty Enfys
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 101 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.
The price(s) shown are provided by the care home. Contact Hallmark Ty Enfys for full pricing details and T&Cs.
Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Sujjata Singh (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (101)
- Single Rooms with ensuite Wet Room (18)
Parking
- Parking available onsite
Hallmark Ty Enfys Reviews (239)
Hallmark Ty Enfys has a Review Score of 9.9 (9.859) out of 10, based on 53 reviews in the last 2 years.
Over all time Hallmark Ty Enfys has 239 reviews.
Mum joined Ty Enfys in April of 2023. After a stay in the hospital, she was weak and needed help to regain her fitness levels and confidence. The team at Ty Enfys have been nothing short of amazing, it is incredible to see how the Ty Enfys team have helped her with her rehabilitation through care, nutrition and social opportunities. She is now engaging more in activities and developing her social network. We have found the perfect home for her.
Thank you for such a lovely review. It has been wonderful to watch your Mum get stronger and now join in with so many different activities. We have really enjoyed getting to know all about her, especially her Christmas story of someone falling in a lake!
When I first stepped foot in Ty Enfys (August 2023), I was blown away by the immediate welcome I felt from the front-of-house staff. I can best describe it as a "home-to-home" feeling - I felt safe and secure and I knew it was the right nursing home for them. The facilities throughout are kept immaculate and they work so hard to ensure the residents' needs are met.
Now, 4 months later, I'd like to thank, very much, the management and all the staff. GP's, care, nursing, hospitality, catering, maintenance and activity, for the incredible services they provide and for bringing them both back to great health again.
I now have peace of mind they are both happy again, warm, well fed and content!
Thank you for your lovely comments and review. We have loved welcoming both your father and stepmother and are so happy you all chose Ty Enfys. Especially your father's jokes, they brighten our days.
Christmas at Hallmark Ty Enfys is always a delight with loads of activities, both in-house and from outside. We were given a leaflet with details of all the events planned. Managed to attend two things with my sister, during the 2 weeks, was welcomed by staff, and helped with my sister.
Thank you for a wonderful review. Christmas is such a magical time, so we always love to make sure we have a wide variety of traditional and fun things for you all to enjoy. I'm so glad you were able to join us for a few of them.
We, as a family, thank you from the bottom of our hearts for taking really good care of my mum. We have found your staff to be very courteous to us. You have done what we as a family couldn't give her. Thank you.
Thank you so much for a wonderful review. We have loved welcoming Mum and all of you to Ty Enfys. I will pass on these great comments to the team.
We visited Ty Enfys as well as several other care homes in the Cardiff area to find the best available care for our mum. As soon as we walked through the doors of Ty Enfys and were greeted by the friendly, caring, patient staff and saw the wonderful facilities, we knew it had to be the place for our mum.
The support, care and excellent communication we experienced from the Ty Enfys team allowed us to ensure a seamless move for our mum into the home, knowing that she would have the correct care she needed.
Since our mum took up residence at Ty Enfys, we have all felt part of the Ty Enfys 'family', as the staff are also concerned for relatives' well-being and are always ready to answer questions, offer support, explain medical issues and deliver cups of tea!
We would highly recommend Ty Enfys to anyone looking for care for a loved one, as you will have total peace of mind knowing they are safe and well looked after.
It has been so wonderful to welcome you all as a family to Ty Enfys. Getting to know you all over the weeks before Mum joined us and since has been so lovely. Mum's smile when she came through the doors will always be a particular highlight for me of her Ty Enfys journey.
Aside from her quality of life, I have the peace of mind that Mum’s health is monitored, with staff very quick to pick up on any changes and a visiting doctor who comes once a week.
I’m also able to bring Mum’s dog to visit, so whilst she’s had to lose some independence due to the care she now needs, nevertheless, her life most certainly goes on, and there’s always something to do or someone to talk to.
As a daughter, I worried about ‘putting Mum into a home’, but this feels different. It’s a weight lifted for me knowing Mum is happy and cared for so well.
Thank you for such a kind review. Watching Mum settle and thrive has been wonderful. Seeing her take part in so many things now and chat with her friends is lovely to see. I'm so happy, as a family, you feel reassured and have peace of mind. I will pass these lovely comments on to the full team.
The carers are always helpful and supportive of my mother and make her feel special. It is a nice homely environment and she has settled in well.
Thank you for your lovely review. It's been wonderful welcoming your mum and helping her settle.
The front-of-house staff are welcoming, display warmth and friendliness and are extremely approachable. Nothing is too much trouble for them.
The management has a presence and makes you feel comfortable and relaxed assisting you in decision-making whilst demonstrating care and compassion.
The food is excellent with a fabulous menu choice. The kitchen staff will go out of their way to prepare a special meal and serve it in privacy.
The facilities are excellent. I have peace of mind knowing that my loved one is safe and well cared for.
Thank you for such a lovely review. It's been our pleasure to welcome your brother to Ty Enfys. I will pass the comments on to the team, who will greatly appreciate your kind words.
My aunt has been in this home for over a year now and I would certainly recommend it. Every department works hard to ensure the residents are well cared for. There are regular reviews and relatives are kept well informed. The management is very approachable and all the teams from the cleaners, caterers, laundry and maintenance etc. Are always very helpful. I did a lot of research before choosing this home and am more than happy to recommend it.
It's been our pleasure to welcome your aunt and your family to Ty Enfys. I will pass your kind comments on to the team.
The care home is well managed and provision is there for both social, emotional and physical needs. They cannot do enough for patients or families. Thank you.
Thank you so much for your lovely comments. We have really loved caring for your husband and welcoming you all as a family to Ty Enfys. The team do miss you all.
The home itself was modern, accommodating & had excellent facilities.
The staff & carers were absolutely wonderful from day one. They showed so much kindness, patience & compassion in caring for my father. They ensured my father’s final days were as comfortable as they could possibly be. My family & I are extremely grateful for this. We also found it incredibly touching that a few of the carers attended my father's funeral. It’s something that we won’t ever forget. Thank you so much!
Thank you so much for such a lovely review. It was our pleasure to care for your dad and get to know you all as a family. He will forever hold a place in our hearts.
The facilities are excellent. Always activities available if you wish to join in.
Thank you very much for your lovely comments. It's been wonderful to welcome you all to Ty Enfys Care Home.
My brother has been in Ty Enfys for over twelve months and has always received excellent care. He is totally dependent on the carers as he does not walk or stand. He is always well-presented and clean. The care team always seem very kind and understanding.
Thank you, David, for your lovely comments. It is our pleasure to care for your brother.
The resident is very happy and has no concerns. Food to a high standard.
Thank you very much for your kind comments, Robert. I will pass these on to the team.
My experiences from the first time I visited Ty Enfys Care Home, to look round with a view to moving my mother into long term care, to moving her in and the subsequent weeks of her residence and care have been nothing short of excellent. I have found the staff (at all levels) friendly and very caring, but not patronising, and this has helped my mother settle much more quickly than I could have imagined. She is now telling me she is happy and loves her room, she's eating well and looks so much better than before she was moved to Ty Enfys. She has also started to join in some of the activities, especially flower arranging and knitting, something we as a family never dreamed she would do! So, thank you to all.
My Dad has been a dementia nursing resident since July 2022. He is comfortable, very well-fed and his caregivers have been consistent, kind and thoughtful. Ty Enfys Care Home is a warm and welcoming community, that is well run and heads and shoulders above some other homes we looked at for Dad. It is a huge weight off our minds that the team are able to look after him professionally, as he now needs specialist round-the-clock attention. (The activities look great but Dad isn't able to access them as he has less capacity these days, so I haven't given a rating for them).
My sister sadly passed on, last November, after being in Ty Enfys for a long time. Her sense of well-being over the last 12 months was a continuation of many years. She had suffered from anxiety before she took up residence at the home but I am delighted to say that when she was at the home, the anxiety left her. I believe the social aspects of the home and the priority given to entertainment, which continued over the last year, helped my sister a great deal. I am very grateful to the manager for the way the home was run and to the caring staff.
Thank you Robert for such lovely words. It was our pleasure to welcome you all to Ty Enfys and care for your sister for many years. She will be missed by us all.
Mum was allocated a residential room in early November. From the minute we arrived, the staff at the care home were very attentive and made sure mum was ok. Leaving your home of 66 years is extremely difficult, but the transition has been made so much easier due to the lovely surroundings, caring attentive staff and good food. I am very happy for mum to be a resident here and feel such relief that she is being looked after so well. All the staff are very approachable and do their best to help even when they are busy. Mum has always been reluctant to ask for help but the staff very kindly offer suggestions and mum is now accepting help on her terms. I would definitely recommend Ty Enfys as a safe, caring, modern comfortable care home. And of course, we love Ted the resident dog!
Thank you for your wonderful comments. It has been lovely to welcome your Mum and help her settle.
Ty Enfys Care Home is a bright modernised care facility offering a high-quality of care. Residents are encouraged to join in various activities to stimulate their day but if that's not their thing, then staff will spend some time with them just having a chat or having a hot drink. The rooms are adequate and kept immaculately clean at all times. The main entrance reception area can be used by residents and visitors to enjoy a pleasant meeting space with a welcome, free tea and coffee machine. The gardens to the rear are also a lovely meeting space, when weather permits. My 93-year-old mother is well cared for and although she hasn't fully accepted the loss of her independence, I know that Ty Enfys staff do all they can to make her feel settled and welcome in her new environment.
Thank you for your wonderful comments, it is a pleasure to support and care for your mother. I will pass your comments on to the team.
It's such a load off my mind to know that Mum is in Ty Enfys and always has people on hand, if she has any problems. There are things for her to do and people to mix with but she has the choice to go to her room if she isn't in the mood for company. She enjoys the hairdresser and having her nails done and likes the staff who look after her.
Thank you for your wonderful comments, I will pass them on to the team.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Ty Enfys.
There are no upcoming events for Hallmark Ty Enfys.
Awards / Recognitions (35)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Ty Enfys.
Meet the Team (7)

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.
I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.
I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.
I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.
I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.
I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.
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