- UK Care Homes Search
- Care Homes in Wales
- Care Homes in Cardiff
- Care Homes in Cardiff Area
- Care Homes in Cardiff
- Hallmark Ty Enfys care home







Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.
Transitioning into care is a significant move,...
Care Provided by Hallmark Ty Enfys
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 101 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.
The price(s) shown are provided by the care home. Contact Hallmark Ty Enfys for full pricing details and T&Cs.
Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Sujjata Singh (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (101)
- Single Rooms with ensuite Wet Room (18)
Parking
- Parking available onsite
Hallmark Ty Enfys Reviews (239)
Hallmark Ty Enfys has a Review Score of 9.9 (9.859) out of 10, based on 53 reviews in the last 2 years.
Over all time Hallmark Ty Enfys has 239 reviews.
Both my sister and I believe that our aunt is in the best possible place. Within hours of her discharge from hospital she was looking cleaner and although suffering from dementia, was obviously more relaxed in Ty Enfys. I would have no hesitation in recommending this home to anyone whose relative needed high-level care. Thank you to all at Ty Enfys.
Thank you for your wonderful comments. I will pass them on to the team.
The standard of care, facilities and activities is extremely high. The staff responsible for dementia residents, get to know the residents and create a positive, caring environment. We are very happy that Mum has been kept safe during the COVID pandemic.
Thank you for the review, your comment is greatly appreciated.
Mum has been in Ty Enfys since 2016 and is extremely happy and well looked after. She is included in all activities and the staff know her favorite thing is singing. The staff all know not only Mum but the relatives visiting her, when able to. During the pandemic, when visiting wasn't possible, we have been kept up to date with regular emails and phone calls if needed. Mum's twin sister has now joined her in Ty Enfys (on a different floor) and they see each other frequently. We would heartily recommend the home to anyone who asked.
Thank you, I will pass on the review to the team. Your comments are greatly appreciated.
My mother has been a resident at Ty Enfys for 18 months. The pandemic hit soon after her arrival. Although I have not been able to see my mother as yet face to face, (I do have a visit booked next week) I have had almost daily contact with her via Facetime. This has enabled our relationship to maintain. The staff are ready to accept my call and aid my mother in conversation. I am often sent photos of her enjoying activities, such as painting in the garden (wearing a large sunhat). She often sings and she always has painted nails and sometimes a make-over. My mother's dementia is now quite advanced but she seems settled and content and for this, I thank Ty Enfys.
Thank you for the review. Feedback is very important to us at Ty Enfys.
Mum has been at Ty Enfys since September and has really settled in. We are pleased that she has a lot of social interaction now which she didn't have at home. She takes full advantage of all the activities on offer and always seems very happy when we visit. The staff make sure my Mum is always clean and well presented and they always keep us informed if there are any medical updates. During the times when it wasn't possible to visit in person, the staff were always around to help with Facetime. They even had a pantomime at Christmas which was put on by the staff and this was live-streamed so all our family could enjoy it!
Thank you for the review. I have a great lifestyle team who are very innovative, I will make sure your comments are passed on to all team members.
My father has been a resident at Ty Enfys for a couple of years now and I cannot fault the service he has received, or the welcome both my brother and I have had as visitors. Even in recent times, when visiting has been a bit of a rarity and with all the extra burden of Covid restrictions and associated working practices, someone has always had time for a chat or an update, and we are confident Dad has been kept comfortable, entertained and as well as possible.
The pandemic has been a difficult time for all of us. Your comments will help in keeping the high morale of the team, thank you I will pass them on.
We have been so impressed with the way Ty Enfys has managed Covid, keeping my dad safe and gainfully occupied. He is clearly happy and content and is always positive about the care and support he is receiving.
Thank you for your review, we always like to hear your feedback. I will share it with the team.
My partner has been in Ty Enfys for 8-months. From day one, all of the staff have displayed care, compassion and kindness towards both my partner and me under the very difficult circumstances caused by COVID. The staff have worked extremely hard to get to know my partner, who has extremely complex needs, in order to be able to provide the best care and support for her, and they are extremely professional in everything they do. I know every day that she is safe and well-cared for. Recently, limited indoor visiting has recommenced, and this has been organised really well and safely. I’m even allowed to bring our dog, which gives my partner’s well-being a much-needed boost. Although I wish my partner was home, I know that she needs specialist care 24/7, and I take comfort that she is in the best place for this. I would highly recommend Ty Enfys to any family contemplating moving a relative into a care home.
My mother has been a resident at Ty Enfys since December 2020. A fiercely independent woman, she managed at home with minimal carer support until a fall resulted in a lengthy hospital admission during which she contracted Covid 19. It was inevitable that she needed ongoing nursing care, and Ty Enfys was recommended to me by friends. I found the staff at the home to be approachable, helpful and caring, even before my mother transferred there from hospital, and they have remained so ever since. My mother seems settled and comfortable, and all her needs are appropriately and lovingly addressed. Her needs are challenging as she is profoundly deaf and virtually blind, so meaningful communication is difficult, nevertheless, I am confident in the care she receives. Staff are always willing to talk, ring me about any changes in her condition, and it is good to be greeted by name when I visit. It will never be "her own home", but it is probably the best alternative.
Thank you for taking the time to review the care provided at Ty Enfys, this not only helps to keep the morale of the team high, but it teaches us lessons.
The best place I could imagine my mum could have got. Great staff, very polite. Always great with Mum, helping her eat, drink etc. I can see in Mum that she is happy where she is.
5 stars for me!
Thank you for your wonderful comments; we are delighted your Mum is settling so well. I will pass this feedback on to the team.
Mum had to be moved from another care home to Ty Enfys in November/December and seemed to fit in right away and has told me how nice everyone is, and that she is very happy. With Mum only going into Ty Enfys in the latter part of last year and with Covid restrictions, I have, as yet, been unable to see Mum's room or any facilities in person. However, I found the staff more than helpful to give us a 'virtual tour via Facetime. After Mum had been there about a month, we were contacted by a member of staff to find out if Mum had any interests or hobbies and for a brief history of her life. It felt so nice that they had taken the time to research her life...That she was considered a 'person' and not just a number. Since Covid restrictions have been lessened, I have visited Mum on many occasions (2/3 times a week). On every visit, I have found their hygiene regime to be up to the most recent government standards. In my experience, visitors are treated in a courteous and very friendly manner.
Thank you for your comments; I will pass them on to the team, your comments are greatly appreciated.
We had prior experience of Ty Enfys with my father-in-law requiring nursing care, so when my mum felt that she wanted to relinquish responsibility for her own house and garden, and needed ‘looking after’, the moment came to have a trial period. This happened in the middle of the COVID-19 lockdown. Not an easy period, but the patience and humanity of the staff, their willingness to work with us to ensure that the transition for someone going into residential care with particular and individual needs, was a smooth as possible, is much appreciated. I have never felt that I can’t pick up the phone to discuss anything with the staff.
Thank you for your review; we are happy that you found the situation as smooth as possible. We will continue to provide quality care for your mum and will pass on your kind words to the team.
My dad has been a resident in Ty Enfys for over three years, and it was the best decision we made as a family, he has been well looked after. In the past 12-months during the pandemic, the home has kept us well informed, and we are able to keep in contact with him when visits have been banned. Staff are always friendly and helpful.
I am glad that you are happy with the care provided for your dad; thank you for your review.
Ty Enfys has worked really hard during the pandemic to protect the residents and keep them safe.
I have and will continue to recommend Ty Enfys to anyone looking for first-class care for their loved ones.
Thank you to ALL the staff for looking after my mother so well, you are all stars.
The home is very well managed and run, creating a top-down professional standard which is reflected in the organisation of care, activities and quality of facilities. The staff are clearly well trained and caring which gives us great comfort, particularly during the problems caused by COVID.
Thank you for your feedback, we will continue to work to find ways to increase our quality of service.
The staff at Ty Enfys provide a fantastic service, especially during the last 10 months having to manage the residents needs in difficult circumstances due to Covid -19. They have provided weekly updates and kept us in contact with our mother by way of FaceTime calls. Fantastic teamwork.
Thank you, I always look forward to your feedback and pass it on to team members, it's greatly appreciated.
Every member of staff is friendly and caring. The activities are varied and interesting. The menus are reminiscent of a 4-star hotel. The surroundings are clean, warm and comfortable. I know that my godmother is being well looked-after in Ty Enfys.
Thank you, your comments give us strength, it’s a pleasure to take care of our residents.
Difficult to express my gratitude for the kindness and caring that has been given to her. My daughter has been encouraged to engage wherever possible, particularly walking in the attractive garden and listening to music and singing. Even in the current, difficult times, the sure knowledge that I am informed of any difficulties which may arise with my daughter gives me every confidence. Incidentally, as I am quite old, I do appreciate the kindness shown to me when visits have been possible.
It is a privilege to take care of your daughter, she is the sweetest person I have come across, graceful and courageous. Thank you for your kind words.
I have been very pleased with the care and attention my Stepmother has received during her time in the Care home. She has been happy and although she likes to stay in her room for much of the time, she has been persuaded to have some meals in the dining room. This contact with others has been invaluable. This year has been difficult with many restrictions but we have still managed to see her whenever possible.
Everyone is extremely approachable and friendly and have a lot of compassion for the residents. I feel I can telephone and speak to the staff about my mum's care whenever I feel the need. They are understanding and supportive of both my mum and myself.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Ty Enfys.
There are no upcoming events for Hallmark Ty Enfys.
Awards / Recognitions (35)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Ty Enfys.
Meet the Team (7)

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.
I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.
I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.
I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.
I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.
I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Ty Enfys to verify any information. View our terms and conditions. Hallmark Ty Enfys has an Enhanced Service -more info.