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- Hallmark Ty Enfys care home







Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.
Transitioning into care is a significant move,...
Care Provided by Hallmark Ty Enfys
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 101 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.
The price(s) shown are provided by the care home. Contact Hallmark Ty Enfys for full pricing details and T&Cs.
Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Sujjata Singh (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (101)
- Single Rooms with ensuite Wet Room (18)
Parking
- Parking available onsite
Hallmark Ty Enfys Reviews (239)
Hallmark Ty Enfys has a Review Score of 9.9 (9.859) out of 10, based on 53 reviews in the last 2 years.
Over all time Hallmark Ty Enfys has 239 reviews.
The care that is given and received here is excellent. Ty Enfys is always clean and well maintained. All the staff are friendly and always willing to help if needed.
The staff at Ty Enfys afforded my mother a great deal of respect, care and dignity. She was a reluctant resident but they helped her to settle and engage with the new life and activities as much as possible. They showed genuine regard and affection. At the end of her life, she was kept pain free and comfortable and the family were very well supported.
Thank you for your kind review, we are delighted that you and your family were pleased with the care your late mother received. I will be sure to pass on your kind words to the care and nursing team.
One complaint, her wheelchair is often dirty and needs a clean.
Thank you for taking the time to review Ty Enfys Care Home, I am sorry that you found your aunts wheel chair to be in need of cleaning, I will take this up with the Clinical Care Manager nurse to ensure this is not repeated.
The family were given a room (and a lovely buffet) to celebrate Christmas with Mum. All the staff were friendly and helpful, as they are every time we visit.
Thank you for taking the time to review Ty Enfys Care Home. I am so pleased that you all enjoyed your Christmas celebration. I will pass on your kind words to the team.
My father-in-law had a wonderful stay at Ty Enfys. All the staff from the management team, to the nurses and carers, (of whom we had most contact), through to the wider team throughout the home, could not help enough. It felt like the care and concern was genuine and this making it a home from home. We all hope to return for 'respite' in the future.
In the short time my mum has been at Ty Enfys, we cannot believe the difference it has made to her wellbeing. Mum has been given excellent care and support to get her out of bed and more mobile. The staff are really helpful and do everything with a smile!
We have been very impressed with the speed that Ty Enfys staff responded to our request for urgent nursing care for my mother when she hurt her back. She has settled in so well and from being tired and depressed, despite home care, she has reverted to the mother that we remember from a year ago, bright, happy and involved with the staff and other residents and the many activities on offer. She frequently tells us how happy she is at Ty Enfys and how the staff really care. The staff have also answered any queries we have had promptly to set our minds at rest at a stressful time.
The whole team at Ty Enfys are professional and caring in their approach to the residents. This gave the family great confidence in Mum's care for the relatively short while she was at Ty Enfys. We were supported as a whole family in a considerate and sympathetic way. If something needed doing, there was a real 'can do' approach and I never heard the comment 'it's not my job'. If we had approached the wrong member of the team then we were redirected and helped. Ty Enfys provided high standard and compassionate care and I would have no hesitation in recommending the service. Thank you.
I would like to thank all of the dedicated staff at Ty Enfys for their help in organising my Mother in Law's 100th birthday party on 16th May. Everyone at the party commented on how lovely the atmosphere was and the delicious buffet provided by the resident chef. A special mention to the lady who made the wonderful birthday cakes - amazing! Thank you all - she enjoyed it so much. You made her special day exceptional.
Thank you for taking the time to review Ty Enfys Care Home. We are so pleased your Mother in Law and all her family and friends enjoyed celebrating her 100th Birthday!
I found the staff extremely helpful at all times. They seem to take great care with patients and visitors.
Thank you for taking the time to review Ty Enfys Care Home.
The care that my mum has received since being here from last August has been amazing. All the staff without exception are so kind and caring. It also gives us her family great peace of mind to know that mum is being so well looked after.
The care my Mum received was exceptional during the 2 years she lived here. The home was welcoming for my Mum and her visitors. Nothing was ever too much trouble for the staff. The facilities and environment were good, always clean and fresh. My Mum was treated by all staff with love and kindness. She was shown friendship and fun. I cannot praise all the staff at the home highly enough.
My grandfather was at Ty Enfys for over a year and I cannot fault the care he received.
The staff are fantastic and the level of support was amazing. They are very proactive and attentive.
Generally, the property was clean and well maintained but could do with some modernisation to make it feel more lively.
My father was a resident at Ty Enfys for exactly a year before he passed away. He was very ill throughout his stay and the nursing care he received was excellent. Both the nurses and the carers were superb and took great pains to preserve his dignity and keep him comfortable whilst enabling him to enjoy his stay as best he was able. Ty Enfys has a lovely atmosphere, it is spotless and the decor is continually updated to celebrate various events throughout the year. There is a resident dog, Ted, who is on hand to provide comfort and fun for everyone and every day there are activities for residents and their families to enjoy. The cafe is a lovely meeting place for residents and families and small events take place in this area for everyone to enjoy. The administrative staff are always attentive and helpful. The bedrooms are comfortable and each one has its own en-suite facilities so residents can also enjoy privacy whenever they want.
Ty Enfys always seems to be a happy place with cheerful staff willing to help residents and visitors. My brother seems content and well cared for. I have answered only that, as an occasional visitor, I can comment on.
Ground: Residential
First: For dementia
Second: Nursing.
Room a little on the small side, excellent activities.
Food for most residents excellent but a bit boring when restricted to fork mashed.
Thank you for your comments. We will arrange a meeting to discuss your comments.
The care home provides a safe and caring environment for my mother. She loves the entertainment which is available every day. The kitchen staff work hard to provide her with meals to suit her particular dietary needs. Members of staff are friendly, cheerful and attentive.
The permanent staff are knowledgeable and readily offer advice. My relative has been there just over a year. Her mobility has improved through the attention provided by the carers. She is clearly happy and settled in her highly maintained surroundings.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Ty Enfys.
There are no upcoming events for Hallmark Ty Enfys.
Awards / Recognitions (35)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Ty Enfys.
Meet the Team (7)

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.
I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.
I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.
I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.
I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.
I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Ty Enfys to verify any information. View our terms and conditions. Hallmark Ty Enfys has an Enhanced Service -more info.