Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP
Review Us
9.9 230 Reviews
  • Hallmark Ty Enfys, Cardiff
Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.

Transitioning into care is a significant move, yet Ty Enfys' Relationship-Centred Care approach ensures that residents and their loved ones are made to feel like family from the get-go. The dedicated team takes the time to listen and understand each resident, tailoring care, dining experiences, and activities to ensure residents spend their day, their way. Plus, Residents and their family can rest assured all the necessities are covered with Hallmark All-Inclusive.

Following an extensive refurbishment, Ty Enfys has everything you could need, including a massage area, cosy pub, and a charming corner shop so whatever mood residents are in, there is a space for them. The gardens provide a tranquil retreat for enjoying fresh air, while the inviting café and farmhouse kitchen offer ideal settings for baking with grandchildren or engaging in leisurely conversations over a cuppa with friends.

T?y Enfys is a place where residents can embrace life to its fullest, whatever that looks like to them.
Show Hallmark Ty Enfys on the Map

Care Provided by Hallmark Ty Enfys

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1640
  • Self-Funded Residential Dementia Care: from £1840
  • Self-Funded Nursing Care: from £1939
  • Self-Funded Nursing Dementia Care: from £2080

The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.

These prices are only a guideline, please contact Hallmark Ty Enfys to find out the exact price for your requirements.

Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sujjata Singh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (101)
  • Single Rooms with Ensuite Wet Room (18)

Parking

  • Parking available onsite

Hallmark Ty Enfys Reviews (230)

9.9

Hallmark Ty Enfys has a Review Score of 9.9 (9.850) out of 10, based on 58 reviews in the last 2 years.
Over all time Hallmark Ty Enfys has 230 reviews.

Overall Experience
  • 207
  • 22
  • 0
  • 1
  • 0
Date Published
  • 230
  • 11
  • 23
  • 58
  • 172
Reviewer Connection to Hallmark Ty Enfys
  • 110
  • 41
  • 11
  • 8
  • 8
  • 6
  • 6
  • 6
  • 5
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 230, showing 141-160
Review from B D (Husband of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff extremely helpful at all times. They seem to take great care with patients and visitors.
Reply from Barbara Wills, Business Support Manager at Hallmark Ty EnfysThank you for taking the time to review Ty Enfys Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane M (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my mum has received since being here from last August has been amazing. All the staff without exception are so kind and caring. It also gives us her family great peace of mind to know that mum is being so well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my Mum received was exceptional during the 2 years she lived here. The home was welcoming for my Mum and her visitors. Nothing was ever too much trouble for the staff. The facilities and environment were good, always clean and fresh. My Mum was treated by all staff with love and kindness. She
was shown friendship and fun. I cannot praise all the staff at the home highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philip E (Grandson of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the nursing staff at Ty Enfys for their second to none service in caring for my grandfather.
The staff are fantastic and the level of support was amazing. They are very proactive and attentive.
Generally, the property was clean and well maintained but could do with some modernisation
to make it feel more lively.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E E (Granddaughter of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nurses and carers are lovely, friendly and very professional.
My grandfather was at Ty Enfys for over a year and I cannot fault the care he received.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Daughter of Resident) published on 20 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Ty Enfys for exactly a year before he passed away. He was very ill throughout his stay and the nursing care he received was excellent. Both the nurses and the carers were superb and took great pains to preserve his dignity and keep him comfortable whilst enabling him to enjoy
his stay as best he was able. Ty Enfys has a lovely atmosphere, it is spotless and the decor is continually updated to celebrate various events throughout the year. There is a resident dog, Ted, who is on hand to provide comfort and fun for everyone and every day there are activities for residents and their families to enjoy. The cafe is a lovely meeting place for residents and families and small events take place in this area for everyone to enjoy. The administrative staff are always attentive and helpful. The bedrooms are comfortable and each one has its own en-suite facilities so residents can also enjoy privacy whenever they want.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A P (Brother of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ty Enfys always seems to be a happy place with cheerful staff willing to help residents and visitors. My brother seems content and well cared for. I have answered only that, as an occasional visitor, I can comment on.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul H (Son of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a very nice and good home and well kept. What a good thing to have over three floors.
Ground: Residential
First: For dementia
Second: Nursing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N P (Son of Resident) published on 17 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly reception staff. Friendly and caring support staff, nurses efficient, caring and helpful.
Room a little on the small side, excellent activities.
Food for most residents excellent but a bit boring when restricted to fork mashed.
Reply from Sujjata Singh, General Manager at Hallmark Ty EnfysThank you for your comments. We will arrange a meeting to discuss your comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 5 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home provides a safe and caring environment for my mother. She loves the entertainment which is available every day. The kitchen staff work hard to provide her with meals to suit her particular dietary needs. Members of staff are friendly, cheerful and attentive.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen P (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ty Enfys is a well-managed care home where all staff are approachable and helpful.
The permanent staff are knowledgeable and readily offer advice. My relative has been there just over a year. Her mobility has improved through the attention provided by the carers. She is clearly happy and settled in
her highly maintained surroundings.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R C (Son of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The receptionist is an excellent front of house.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P D (Daughter of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and approachable, the facilities are clean and well kept. I think understanding of visually impaired residents could be better.
Some concerns over staffing levels on occasions.
Generally pleased with care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine H (Daughter of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the many years, my mother has been a resident here. I have health problems and can't always visit as much as I would. But never have I worried because I knew mum was in safe hands. That has given me peace of mind.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marian L (Friend of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful all-round staff always cheerful and happy to oblige I've only ticked good on the last three items as it can't all be excellent. The food and he loves his food is varied daily. He is looking better for the weight he has put on in the four short months he has been there.
Lots of in between
snacks too. Nobody, least of all my ex, is bothered with having snacks etc and that's ok by me too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Nephew of Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A pleasant happy environment with friendly caring staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M G (Wife of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had a week's respite care in your home and I believe he benefited from his stay, short as it was. Mixing with other folks I am sure was good for him and everyone was so kind and pleasant making sure he lacked for nothing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane M (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To improve the health, happiness and look (physical) appearance of a 97-year-old is quite a feat, especially when they are very determined to be challenging.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire G (Daughter of Resident) published on 13 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my initial contact with Ty Enfys from Australia where I live, whilst gathering information for my 91- year old mother, I can only say I immediately felt welcomed. When my sister and I visited, we both knew that this was the place we felt Mum would be happy, comfortable and well looked after. We
had visited other homes and did not get this same feeling.
The staff, from the receptionist, managers, laundry staff, cleaners, kitchen staff, the carers and nurses, always had smiles on their faces, made us feel welcome and treated us like family. Their professionalism, kindness and patience was outstanding. The decor, cleanliness and facilities were superb at all times. I spent many hours every day for 3 and a half months at the home and observed the dignity that was shown to each resident, the love and the care was quite amazing and I really can't speak more highly of our experience there. Thank you all for making Mum's last few months so special for us all and for your support during this time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Daughter of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Activities repetitive, not enough variety.
Reply from Sujjata Singh, General Manager at Hallmark Ty EnfysThank you for your comments. We will arrange a meeting to discuss your concerns.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Hallmark Ty Enfys is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.850 for Hallmark Ty Enfys is calculated as follows: ( (592 Excellents x 5) + (87 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 687 Ratings = 4.85
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hallmark Ty Enfys is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 58 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 11 Jul 2025
Well-being
Excellent
Care and Support
Excellent
Environment
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Dec 2025

Please contact the home for current vacancies

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (34)

Meet the Team (7)

Sujjata

Sujjata Singh

Job Title: General Manager Joined: 2009

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

Molcy

Molcy Mathew

Job Title: Deputy Manager Joined: 2012

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.


I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

Bethan

Bethan Hurley

Job Title: Customer Relationship Manager Joined: 2019

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.


I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

Martyn

Martyn Woods

Job Title: Hospitality & Services Manager Joined: 2022

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.


I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

Claire

Claire Woollacott

Job Title: Business Administrator Joined: 2019

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.


I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.


I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

Lily

Lily Davies

Job Title: Lifestyle Leader Joined: 2014

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted

Ted

Job Title: Love and Affection Manager Joined: 2011

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Ty Enfys to verify any information. View our terms and conditions. Hallmark Ty Enfys has an Enhanced Service - more info.