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- Hallmark Ty Enfys care home







Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.
Transitioning into care is a significant move,...
Care Provided by Hallmark Ty Enfys
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 101 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.
The price(s) shown are provided by the care home. Contact Hallmark Ty Enfys for full pricing details and T&Cs.
Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Sujjata Singh (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (101)
- Single Rooms with ensuite Wet Room (18)
Parking
- Parking available onsite
Hallmark Ty Enfys Reviews (239)
Hallmark Ty Enfys has a Review Score of 9.9 (9.859) out of 10, based on 53 reviews in the last 2 years.
Over all time Hallmark Ty Enfys has 239 reviews.
Your mother entering a care facility is an anxious time for all concerned. We got a reassuring feeling the first time we visited. Ty Enfys were diligent and professional in the early assessments and in placing mum in the most appropriate setting. The staff at the care home have been warm, responsive and friendly in mum's care. We have confidence that she will feel secure and content at Ty Enfys.
My mother has been in Ty Enfys for almost five years. The care has always been excellent and the staff are invariably friendly and helpful. It is, of course, less than ideal being unable to visit at present but under the circumstances, the staff are doing their best to keep us in touch.
These are very difficult times for everyone. Thank you for the positive feedback.
Since my mum has been a resident at Ty Enfys in Cardiff, I can't speak highly enough of the care she has received. Despite the restrictions that have been in place we've been able to stay in contact and see the way in which my mum has flourished. The staff at Ty Enfys really seem to care so much for me and mum, and nothing seems to be too much trouble. The care my mum has received has relieved so much of the stress and worry we had before she moved in there.
Thank you for the lovely comments. It’s a pleasure to be able to help and support residents and families.
It's been an incredibly difficult time and knowing my Mum is safe and happy has been a great help!
At Ty Enfys, we are determined to continue to provide quality care and a safe environment for our residents and team members.
Overall we are very happy with Ty Enfys and wouldn't wish mum to be anywhere else.
Thank you for taking the time to review Ty Enfys Care Home and for your kind words.
The staff are always helpful and polite. My Mother is very happy.
Thank you for taking the time to review Ty Enfys Care Home, we are so pleased your Mother is happy here.
The staff have always been very courteous and helpful. The nursing staff, in particular, have been very attentive to the medical needs of the resident and acted swiftly to avoid further problems. It has been difficult during the pandemic but they seem to have coped very well.
Thank you for taking the time to review Ty Enfys Care Home and for your kind words.
There's a really friendly spirit to the place, particularly around the cafe/reception where the activities are held. It's a comfortable, colourful home. Very well run.
Thank you for taking the time to review Ty Enfys Care Home and for your kind words.
My husband is in the very late stages of Alzheimer's disease. Ty Enfys has looked after him for two years with expertise and caring attention to his every need. His room is lovely and he is kept comfortable. All the staff are friendly and our family has been given compassionate support. During the Covid 19 pandemic full attention has been devoted to keeping safe residents, staff and visitors. Residents are immensely grateful to be given regular updates on the situation. One has felt confident that our loved ones are continuing to receive the best and most appropriate care.
Thank you for taking the time to review Ty Enfys Care Home. We will continue to give our full attention to your husband.
It has been a difficult few months with the COVID pandemic and I am extremely grateful to the team at Ty Enfys for taking such good care of my mum. I could not have coped with caring for her at home, so having the peace of mind that she is safe and cared for has been worth the world to me. I cannot praise the staff and management enough.
Thank you for taking the time to review Ty Enfys Care Home. It is a pleasure to have your Mum living at Ty Enfys.
The staff have also kept me informed about my mother-in-law's care. The weekly e-mail advising what was going on in the home during COVID has been helpful. Also, the ability to skype to see her has helped me to keep in touch. Many thanks to all the staff in the home who have always been brilliant but have gone above and beyond during COVID.
Thank you for taking the time to review Ty Enfys Care Home.
My mother has been extremely well looked after in Ty Enfys since admission in April. Unfortunately, she was made palliative during the difficult situation of Coronavirus. The staff have been very caring, keeping us informed of her progress, often when we call multiple times a day. They have accommodated for us to see her and have been extremely compassionate both to her and us. We couldn't have asked for better care, especially given the circumstances of the pandemic. Many thanks to each and every member of the team.
Thank you for taking the time to review Ty Enfys care home. We are so pleased your Mother is happy here.
The Office staff at Ty Enfys are very welcoming, helpful and very supportive regarding visits to see her, as she has limited mobility and also the impact of COVID-19. The communication between the care home staff and our family has been outstanding, my sister-in-law ensures we are updated with her progress through regular emails.
The care home app has been a godsend, especially throughout COVID-19. The staff have ensured that my sister-in-law has been able to receive and send videos regularly. She seems very relaxed and happy, that reassures us that she is being cared for and supported at the highest level.
We could not have asked for a better care home and would not hesitate to recommend Ty Enfys.
Thank you for your feedback. It’s our pleasure and privilege to take care of your sister-in-law, and I am glad to hear that you are happy about the service provided.
My friend has been looked after very well from her very first day at the home, the staff have been very professional and helpful. It is so good to see my friend in a caring, friendly and happy environment were is well looked after. The care home has done a fantastic job with Covid-19 about and has kept us well informed, it is also great to be able to facetime with her to encourage, boost her morale and keep her smiling in these difficult times, well done to all at the care home and stay safe.
Thank you for your comments. I am pleased that we are able to meet the needs of residents, family and friends as expected.
Ty Enfys gives such good care to my mother, I can relax for the first time in months. The staff are friendly, cheerful, practical and totally professional. The facilities are lovely and activities always varied, and encouraged but not pushed. I really feel Mum is in the best place, given her recent decline in mobility.
Thank you very much for taking the time to review Ty Enfys Care Home and for your kind comments regarding your mum’s care.
Mum was very poorly when she arrived, care was set up as an emergency. Staff were so supportive and understanding. Within a month Mum was able to return to her own home due to the care she received at Ty Enfys. Thank you.
Thank you for taking the time to review Ty Enfys Care Home and for your kind words.
A clean and tidy care home with friendly staff, good food, clean rooms and excellent facilities.
Thank you for taking the time to review Ty Enfys Care Home and for your kind words.
Excellent standard.
Thank you for taking the time to review Ty Enfys Care Home.
Mum always seems content and well cared for. Always smiles when singing which has been particularly lovely over Christmas. I was very worried about Mum coming to a home but I did not need to be with her at Ty Enfys.
Thank you for taking the time to review Ty Enfys Care Home. It is so lovely to hear your Mum is content here.
My mother was safe, secure, well-fed and cared for during her time at Ty Enfys. The staff came across as genuine caring for my mother and engaged with her as an individual, not just another resident or patient.
Thank you for taking the time to review Ty Enfys Care Home.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Ty Enfys.
There are no upcoming events for Hallmark Ty Enfys.
Awards / Recognitions (35)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Ty Enfys.
Meet the Team (7)

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.
I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.
I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.
I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.
I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.
I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.
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