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Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP
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Hallmark Ty Enfys, Cardiff
Hallmark Ty Enfys, Cardiff
Hallmark Ty Enfys, Cardiff

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.

Transitioning into care is a significant move,...  

Care Provided by Hallmark Ty Enfys

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750N/A
Residential Dementia CareFrom £1,930N/A
Nursing CareFrom £2,040N/A
Nursing Dementia CareFrom £2,180N/A

The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.

Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Sujjata Singh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (101)
  • Single Rooms with ensuite Wet Room (18)

Parking

  • Parking available onsite

Hallmark Ty Enfys Reviews (239)

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9.9

Hallmark Ty Enfys has a Review Score of 9.9 (9.859) out of 10, based on 53 reviews in the last 2 years. Over all time Hallmark Ty Enfys has 239 reviews.

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Showing 239 reviews matching selected criteria
Review from Stella L (Regular Volunteer) published on 17 August 2016 Submitted via Postal Card
Overall Experience

My experience dates from 2011 when my late husband stayed in Ty Enfys, care was wonderful and I visited him daily at any time. The staff are superb and morale is high due to the constant praise and encouragement of the management. When my husband eventually died in 2013 his brother needed care and was in agreement to enter too. It is one reason that I became a volunteer, entering the programme of activities that are daily provided for residents. My own condition is to play songs that evoke memories of the past few decades. My brother in law has just died and I am indebted to the wonderful world of this home in treating and caring for elderly frail people.

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Review from Sue J (Resident / Service User) published on 5 August 2016 Submitted via Postal Card
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Excellent home and very helpful staff, pleasant greetings every visit. Keep up the good work all.

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Review from G E (Daughter of Resident) published on 3 August 2016 Submitted via Postal Card
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Always welcoming and friendly. I can call anytime. My mother is always dressed, clean and comfortable. Staff spend time talking to her and taking her into the garden, going for a sing song and other activities put on at the home. Staff contact me quickly when she is ill and call for the doctor if required. They feed her if necessary to encourage her to eat.

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Review from Gill C (Daughter of Resident) published on 29 July 2016 Submitted via Postal Card
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My father was transferred to Ty Enfys as an emergency, he was in an extremely poor state of health. The care from the nursing staff, carers at Ty Enfys has been excellent in every respect. The staff are dedicated professionals who treat my father with dignity, which is how every elderly vulnerable person should be treated.

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Review from Anthony J (Friend of Resident) published on 27 July 2016 Submitted via Postal Card
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We visit our friend weekly and find all the staff helpful and friendly and reception is always welcoming when we arrive.

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Review from L B (Granddaughter of Resident) published on 27 July 2016 Submitted via Postal Card
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All the staff at Ty Enfys are very friendly and helpful. Always on hand to help, nothing is ever a problem and take care of my nan very well.

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Review from Michael R (Son of Resident) published on 4 May 2016 Submitted via Postal Card
Overall Experience
All staff excelled beyond the call of duty. Exercising complete tenacity, resilience and being tireless and relentless in assisting my dear mother, in the course of her severe dementia.

They totally excelled themselves and delivered true help and assistance to my dear mother. Well done to everyone involved and concerned with my mother.

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Review from Sara J (Daughter of Resident) published on 24 March 2016 Submitted via Postal Card
Overall Experience

My father has complex medical needs and was in a care home that couldn't cope with him. He moved to Ty Enfys at the end of January (to their EMI nursing unit). He was very confused and angry with the move at first and was a challenge. However, within a week I saw a different man, happy, smiling, engaging in conversation ... back to my dad again! I can't thank the staff in Ty Enfys enough for their help, support, patience and care with my dad. They were wonderful and have turned him around completely.

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Review from Stella H (Daughter-in-law of Resident) published on 5 January 2016 Submitted via Postal Card
Overall Experience

The family have noticed a big improvement in Dad. He loves the food and is awake much more than previously. Staff always speak to us and make us feel welcome. We always feel free to ask about anything or we are told any matters of interest. The standards at Ty Enfys are very high and we are well satisfied.

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Review from Mark H (Son of Resident) published on 31 December 2015 Submitted via Postal Card
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Excellent facilities. Caring and compassionate staff. Exceeded expectations.

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Review from P D (Daughter of Resident) published on 30 November 2015 Submitted via Postal Card
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All the staff are helpful and kind to myself and my mother, it is a very nice care home. I feel my mother is in very good hands and is well looked after.

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Review from P S (Daughter of Resident) published on 30 November 2015 Submitted via Postal Card
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So far it is an excellent place, my father has only just arrived and is finding it very good,

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Review from Amy (Granddaughter of Resident) published on 19 November 2015 Submitted via Postal Card
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I think this care home is in good probability.

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Review from Susan C (Daughter of Resident) published on 19 November 2015 Submitted via Postal Card
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Standard if facility and ambience excellent. Good, convenient location, staff are extremely friendly, approachable and professional. Some rooms could do with being a little larger, eg. bar, TV room and lounge, but this is only a minor criticism.

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Review from Amy I (Granddaughter of Resident) published on 11 November 2015 Submitted via Postal Card
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Staff are always welcoming and always happy and never sad. All the time they are laughing and singing, they never get stressed with a resident. I can sleep at night knowing that my grandad is safe, I like being able to eat with my grandad and you or anybody is never worried. The home is very clean and tidy, and always nice and loud. The people in the home are like part of the family and most of the residents are very nice.

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Review from Julian H (Son of Resident) published on 27 October 2015 Submitted via Postal Card
Overall Experience

Dad has settled in well and the environment is pleasant, clean and welcoming. A week or so after dad moved into Ty Enfys he had a period of ill health and we were very impressed with the attentive and caring approach of all the staff supporting him. We always feel welcome when we visit each day and dad seems to be very happy.

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Review from John F (Nephew of Resident) published on 27 October 2015 Submitted via Postal Card
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My aunt has been a resident at Ty Enfys for over a year now, initially in the car floor. And latterly in the nursing floor. The care and love shown to all residents by all the staff continually amazes me. Nothing is too much trouble and all their happiness is infectious and I admire their dedication and selflessness every time I visit. From reception to carers, caters, managers and others, too may to mention, the staff are a compliment of whom your organisation can be very proud of.

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Review from Angela P (Wife of Resident) published on 21 October 2015 Submitted via Website
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I cannot praise Ty Enfys enough. Everyone who works there are one big team/family. The care provided is the best you could ever wish for. I would say it is more like a 5* hotel. It is extremely hard for family members to face a loved one moving into a care home, however, Ty Enfys does not feel like or look like a care home. I spend a lot of my time visiting and have got to know all the residents very well, and also the staff. I think all care homes should follow Ty Enfys their approach to dementia is excellent. The food is also excellent my husband has never eaten so well, my 9 year old granddaughter often visits with me. She loves to eat with the residents and her granddad. Excellent place, Excellent staff, extremely well organised always clean and tidy and most of all, all staff are always smiling and happy. Thank you everyone at Ty Enfys.

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Review from Michael G (Son of Resident) published on 10 August 2015 Submitted via Postal Card
Overall Experience

My father has been cared for in an exceptional way, he has been treated with dignity, good humour, encouragement and understanding. He suffered with the loss of my mother in May and his transition to the care home could not have been better. What is particularly pleasing is the teams effort displayed by all who work in the home. They refer to issues for advice when needed and I can be sure that they will all recap my thoughts across the team. The home is warm hearted, welcoming and provides outstanding all round care.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 11 July 2025
  • Well-being
    Excellent
  • Environment
    Excellent
  • Care and Support
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 03 August 2026

Please contact the home for current vacancies

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (35)

Accreditations

There are no accreditations posted yet for Hallmark Ty Enfys.

Meet the Team (7)

Sujjata Singh
Sujjata SinghJob Title:General ManagerJoined: 2009

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

Molcy Mathew
Molcy MathewJob Title:Deputy ManagerJoined: 2012

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.

I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

Bethan Hurley
Bethan HurleyJob Title:Customer Relationship ManagerJoined: 2019

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.

I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

Martyn Woods
Martyn WoodsJob Title:Hospitality & Services ManagerJoined: 2022

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.

I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

Claire Woollacott
Claire WoollacottJob Title:Business AdministratorJoined: 2019

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.

I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.

I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

Lily Davies
Lily DaviesJob Title:Lifestyle LeaderJoined: 2014

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted
Ted Job Title:Love and Affection ManagerJoined: 2011

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.

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