Hallmark Ty Enfys

Excellent place. Lovely and clean where the carers are very involved. Food and activities are excellent.

Our first visit to the home to visit. We are so impressed with the care facilities and more than anything the friendly, knowledgeable staff. We will recommend the home to our friends. Thank you.

My mother has also recently won an in-house competition and next week my mother's wish will be fulfilled when a carer will take her by taxi with a hamper, including wine to her brother's house for afternoon tea. This home provides lots of lovely touches to enhance residents.

There didn't seem to be enough staff when I visited. However, the staff that were here were lovely and caring. Perhaps the rooms are too warm and there seems to be a general fear of fresh air! i.e no windows open.

Ty Enfys is a fantastic home. My mother has Alzheimer's late stage. It is so reassuring to know that there are so many lovely people at the home who are so dedicated to making my mother's stay and all the others so comfortable. The cleanliness, friendliness, activities facilities cannot be faulted. The food is lovely. Thank you to all the staff at Ty Enfys, Cardiff.

I too have been impressed (I live in Scotland so I visit every few weeks). My uncle is happy and settled and has even put on weight!

All staff are warm, friendly and welcoming, nurses and carers who really care, domestic and catering staff are clearly committed to the highest standards. Whilst dementia is a cruel debilitating condition, Ty Enfys people deal with it in a professional, caring, even affectionate and always cheerful manner and still find time to show concern for the continuing welfare of families. To sum up, warm, welcoming, caring and always smiling!!

The home is definitely way above average and the staff and facilities are first class and always very helpful with any problems.

The staff are cheery and caring even when he is grumpy and uncooperative.

Mum, who suffers from severe dementia is content, comfortable and well cared for at Ty Enfys.

I am delighted to be able to provide a review of this excellent care home. Dad has been a resident for many years and has found it a wonderful caring community with an active and interesting activities programme. Although all the facilities are to a very high standard, what makes this home outstanding is the wonderful attitude of the staff, all the staff, to their residents. I recommend this home to everyone.

Thank you to all the staff.

My mum is cared for here at Ty Enfys on the nursing floor. My sister and I come as often as we both can along with our husbands and children (mum's grandchildren) but at the end of the day when we are in our homes we are both happy and rest assured in the knowledge that mum has the best care that can be offered to her at this time. I personally find all the staff on the second floor very professional but above all very friendly, kind and loving towards our mum which is the most important, I think.

Mum was brought into Ty Enfys with dementia and she was always treated with love, care, respect and dignity. Everyone knew her by name. Staff cannot be faulted for their care. Also their care for all family.

From the time mum came to Ty Enfys with dementia she was treated with dignity, caring, patience and love. Nothing was too much trouble for the staff and all tasks were carried out with a smile. Different events are organised to keep residents occupied I.e. Music morning Tuesday, knit and natter Wednesdays etc. In 8 years my mum did not have one bedsore because of the care. I would highly recommend Ty Enfys to all my friends.

My brother has been resident in Ty Enfys for some time and suffers from severe dementia. The care given to him by the staff is of exceptional quality, nothing seems to be too much trouble, especially with regard to the time spent with him. And, despite his inability to communicate he looks well cared for. We are so grateful.

We are delighted with the care home. Mum has been here for over 2 years and she is happy and well cared for. She loves all the activities and is especially keen to attend all the music events and exercise classes. The care home welcomes comments and is quick to act on any issue that is raised - good and bad.

Every time myself and my family visit the staff are always very friendly and welcoming. They look after my father with the utmost dignity and respect. I cannot fault the cleanliness of the home either and I think the activities are amazing.

My father was very well looked after. The staff carers and nurses were excellent. A very happy and lovely bright home. Nothing was too much trouble. Would highly recommend the home to other people.

I am very pleased with the home. Have had since she has been at the home for 16 months. All care and management have been very good. Thank you.