Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP
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9.9 230 Reviews
  • Hallmark Ty Enfys, Cardiff
Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.

Transitioning into care is a significant move, yet Ty Enfys' Relationship-Centred Care approach ensures that residents and their loved ones are made to feel like family from the get-go. The dedicated team takes the time to listen and understand each resident, tailoring care, dining experiences, and activities to ensure residents spend their day, their way. Plus, Residents and their family can rest assured all the necessities are covered with Hallmark All-Inclusive.

Following an extensive refurbishment, Ty Enfys has everything you could need, including a massage area, cosy pub, and a charming corner shop so whatever mood residents are in, there is a space for them. The gardens provide a tranquil retreat for enjoying fresh air, while the inviting café and farmhouse kitchen offer ideal settings for baking with grandchildren or engaging in leisurely conversations over a cuppa with friends.

T?y Enfys is a place where residents can embrace life to its fullest, whatever that looks like to them.
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Care Provided by Hallmark Ty Enfys

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1640
  • Self-Funded Residential Dementia Care: from £1840
  • Self-Funded Nursing Care: from £1939
  • Self-Funded Nursing Dementia Care: from £2080

The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.

These prices are only a guideline, please contact Hallmark Ty Enfys to find out the exact price for your requirements.

Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sujjata Singh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (101)
  • Single Rooms with Ensuite Wet Room (18)

Parking

  • Parking available onsite

Hallmark Ty Enfys Reviews (230)

9.9

Hallmark Ty Enfys has a Review Score of 9.9 (9.850) out of 10, based on 58 reviews in the last 2 years.
Over all time Hallmark Ty Enfys has 230 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Ty Enfys
  • 110
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Total of 230, showing 201-220
Review from Caroline N (Daughter of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted to be able to provide a review of this excellent care home. Dad has been a resident for many years and has found it a wonderful caring community with an active and interesting activities programme. Although all the facilities are to a very high standard, what makes this home outstanding
is the wonderful attitude of the staff, all the staff, to their residents. I recommend this home to everyone.
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Review from Claire P (Daughter of Resident) published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father often tells me that he is very happy at Ty Enfys and I am always made very welcome there.
All the staff are kind, friendly and know me and my family. The standard of care and cleanliness is exemplary. My father benefits greatly from being encouraged to take part in activities and I feel
confident that the care he receives is tailored to his individual needs.
Dad says he feels lucky to live at Ty Enfys and I agree.
Thank you to all the staff.
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Review from Heather P (Daughter of Resident) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is cared for here at Ty Enfys on the nursing floor. My sister and I come as often as we both can along with our husbands and children (mum's grandchildren) but at the end of the day when we are in our homes we are both happy and rest assured in the knowledge that mum has the best care that can
be offered to her at this time. I personally find all the staff on the second floor very professional but above all very friendly, kind and loving towards our mum which is the most important, I think.
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Review from Kathleen H (Daughter of Resident) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was brought into Ty Enfys with dementia and she was always treated with love, care, respect and dignity. Everyone knew her by name. Staff cannot be faulted for their care. Also their care for all family.
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Review from Margaret B (Daughter of Resident) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time mum came to Ty Enfys with dementia she was treated with dignity, caring, patience and love. Nothing was too much trouble for the staff and all tasks were carried out with a smile. Different events are organised to keep residents occupied I.e. Music morning Tuesday, knit and natter Wednesdays
etc. In 8 years my mum did not have one bedsore because of the care. I would highly recommend Ty Enfys to all my friends.
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Review from J F (Brother of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been resident in Ty Enfys for some time and suffers from severe dementia. The care given to him by the staff is of exceptional quality, nothing seems to be too much trouble, especially with regard to the time spent with him. And, despite his inability to communicate he looks well cared
for. We are so grateful.
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Review from R J (Daughter of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the care home. Mum has been here for over 2 years and she is happy and well cared for. She loves all the activities and is especially keen to attend all the music events and exercise classes. The care home welcomes comments and is quick to act on any issue that is raised - good
and bad.
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Review from Janine S (Daughter of Resident) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time myself and my family visit the staff are always very friendly and welcoming. They look after my father with the utmost dignity and respect. I cannot fault the cleanliness of the home either and I think the activities are amazing.
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Review from J H (Daughter of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was very well looked after. The staff carers and nurses were excellent. A very happy and lovely bright home. Nothing was too much trouble. Would highly recommend the home to other people.
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Review from Bryan M (Husband of Resident) published on 10 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the home. Have had since she has been at the home for 16 months. All care and management have been very good. Thank you.
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Review from Sandra B (Daughter of Resident) published on 29 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service from every member of staff, from the Manager to the domestic staff. I can't
praise them enough.
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Review from Stella L (Regular Volunteer) published on 17 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience dates from 2011 when my late husband stayed in Ty Enfys, care was wonderful and I visited him daily at any time. The staff are superb and morale is high due to the constant praise and encouragement of the management. When my husband eventually died in 2013 his brother needed care and was
in agreement to enter too. It is one reason that I became a volunteer, entering the programme of activities that are daily provided for residents. My own condition is to play songs that evoke memories of the past few decades. My brother in law has just died and I am indebted to the wonderful world of this home in treating and caring for elderly frail people.
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Review from Sue J (Resident) published on 5 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home and very helpful staff, pleasant greetings every visit. Keep up the good work all.
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Review from G E (Daughter of Resident) published on 3 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcoming and friendly. I can call anytime. My mother is always dressed, clean and comfortable. Staff spend time talking to her and taking her into the garden, going for a sing song and other activities put on at the home. Staff contact me quickly when she is ill and call for the doctor if required.
They feed her if necessary to encourage her to eat.
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Review from Gill C (Daughter of Resident) published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was transferred to Ty Enfys as an emergency, he was in an extremely poor state of health. The care from the nursing staff, carers at Ty Enfys has been excellent in every respect. The staff are dedicated professionals who treat my father with dignity, which is how every elderly vulnerable person
should be treated.
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Review from Anthony J (Friend of Resident) published on 27 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit our friend weekly and find all the staff helpful and friendly and reception is always welcoming when we arrive.
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Review from L B (Granddaughter of Resident) published on 27 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Ty Enfys are very friendly and helpful. Always on hand to help, nothing is ever a problem and take care of my nan very well.
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Review from Michael R (Son of Resident) published on 4 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff excelled beyond the call of duty. Exercising complete tenacity, resilience and being tireless and relentless in assisting my dear mother, in the course of her severe dementia.
They totally excelled themselves and delivered true help and assistance to my dear mother. Well done to everyone
involved and concerned with my mother.
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Review from Sara J (Daughter of Resident) published on 24 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has complex medical needs and was in a care home that couldn't cope with him. He moved to Ty Enfys at the end of January (to their EMI nursing unit). He was very confused and angry with the move at first and was a challenge. However, within a week I saw a different man, happy, smiling, engaging
in conversation ... back to my dad again! I can't thank the staff in Ty Enfys enough for their help, support, patience and care with my dad. They were wonderful and have turned him around completely.
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Review from Stella H (Daughter-in-law of Resident) published on 5 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family have noticed a big improvement in Dad. He loves the food and is awake much more than previously. Staff always speak to us and make us feel welcome. We always feel free to ask about anything or we are told any matters of interest. The standards at Ty Enfys are very high and we are well satisfied.
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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Hallmark Ty Enfys is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.850 for Hallmark Ty Enfys is calculated as follows: ( (592 Excellents x 5) + (87 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 687 Ratings = 4.85
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hallmark Ty Enfys is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 58 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 11 Jul 2025
Well-being
Excellent
Care and Support
Excellent
Environment
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Dec 2025

Please contact the home for current vacancies

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Awards / Recognitions (34)

Meet the Team (7)

Sujjata

Sujjata Singh

Job Title: General Manager Joined: 2009

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

Molcy

Molcy Mathew

Job Title: Deputy Manager Joined: 2012

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.


I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

Bethan

Bethan Hurley

Job Title: Customer Relationship Manager Joined: 2019

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.


I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

Martyn

Martyn Woods

Job Title: Hospitality & Services Manager Joined: 2022

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.


I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

Claire

Claire Woollacott

Job Title: Business Administrator Joined: 2019

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.


I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.


I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

Lily

Lily Davies

Job Title: Lifestyle Leader Joined: 2014

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted

Ted

Job Title: Love and Affection Manager Joined: 2011

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Ty Enfys to verify any information. View our terms and conditions. Hallmark Ty Enfys has an Enhanced Service - more info.