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Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP
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Hallmark Ty Enfys, Cardiff
Hallmark Ty Enfys, Cardiff
Hallmark Ty Enfys, Cardiff

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.

Transitioning into care is a significant move,...  

Care Provided by Hallmark Ty Enfys

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750N/A
Residential Dementia CareFrom £1,930N/A
Nursing CareFrom £2,040N/A
Nursing Dementia CareFrom £2,180N/A

The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.

Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Sujjata Singh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (101)
  • Single Rooms with ensuite Wet Room (18)

Parking

  • Parking available onsite

Hallmark Ty Enfys Reviews (239)

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9.9

Hallmark Ty Enfys has a Review Score of 9.9 (9.859) out of 10, based on 53 reviews in the last 2 years. Over all time Hallmark Ty Enfys has 239 reviews.

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Showing 239 reviews matching selected criteria
Review from R C (Son of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience

The receptionist is an excellent front of house.

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Review from P D (Daughter of Resident) published on 14 August 2018 Submitted via Postal Card
Overall Experience
Staff are friendly and approachable, the facilities are clean and well kept. I think understanding of visually impaired residents could be better.
Some concerns over staffing levels on occasions.

Generally pleased with care.

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Review from Christine H (Daughter of Resident) published on 13 August 2018 Submitted via Postal Card
Overall Experience

Over the many years, my mother has been a resident here. I have health problems and can't always visit as much as I would. But never have I worried because I knew mum was in safe hands. That has given me peace of mind.

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Review from Marian L (Friend of Resident) published on 27 July 2018 Submitted via Postal Card
Overall Experience
Wonderful all-round staff always cheerful and happy to oblige I've only ticked good on the last three items as it can't all be excellent. The food and he loves his food is varied daily. He is looking better for the weight he has put on in the four short months he has been there.

Lots of in between snacks too. Nobody, least of all my ex, is bothered with having snacks etc and that's ok by me too.

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Review from S M (Nephew of Resident) published on 22 June 2018 Submitted via Postal Card
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A pleasant happy environment with friendly caring staff.

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Review from M G (Wife of Resident) published on 20 June 2018 Submitted via Postal Card
Overall Experience

My husband had a week's respite care in your home and I believe he benefited from his stay, short as it was. Mixing with other folks I am sure was good for him and everyone was so kind and pleasant making sure he lacked for nothing.

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Review from Jane M (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card
Overall Experience

To improve the health, happiness and look (physical) appearance of a 97-year-old is quite a feat, especially when they are very determined to be challenging.

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Review from Claire G (Daughter of Resident) published on 13 June 2018 Submitted via Website
Overall Experience
From my initial contact with Ty Enfys from Australia where I live, whilst gathering information for my 91- year old mother, I can only say I immediately felt welcomed. When my sister and I visited, we both knew that this was the place we felt Mum would be happy, comfortable and well looked after. We had visited other homes and did not get this same feeling.

The staff, from the receptionist, managers, laundry staff, cleaners, kitchen staff, the carers and nurses, always had smiles on their faces, made us feel welcome and treated us like family. Their professionalism, kindness and patience was outstanding. The decor, cleanliness and facilities were superb at all times. I spent many hours every day for 3 and a half months at the home and observed the dignity that was shown to each resident, the love and the care was quite amazing and I really can't speak more highly of our experience there. Thank you all for making Mum's last few months so special for us all and for your support during this time.

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Review from S T (Daughter of Resident) published on 3 April 2018 Submitted via Postal Card
Overall Experience

Activities repetitive, not enough variety.

Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys

Thank you for your comments. We will arrange a meeting to discuss your concerns.

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Review from Patricia G (Wife of Resident) published on 3 April 2018 Submitted via Postal Card
Overall Experience

I find the home impeccably run and beyond reproach.

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Review from Susan I (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card
Overall Experience
My mother, who has advanced Alzheimer's, moved into the home at the beginning of January.
I was worried about it, but there was no need.
She always looks happy and is clean and well-dressed.

She has also put on a bit of weight (good, because she had stopped eating what I was giving her and was becoming too thin).

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Review from M W (Friend of Resident) published on 28 February 2018 Submitted via Postal Card
Overall Experience

Ty Enfys is a modern, welcoming facility. The reception staff are helpful and pleasant and all have a friendly relaxed approach. On the first-floor dementia clients are well cared for but that does vary according to the staff mix. I am concerned about the medical oversight as some areas of concern with our friend, don't seem to be addressed until we highlight them but at least they are looked into straight away. Overall this appears to be one of the better homes in south Wales.

Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys

Thank for your comments. A meeting will be arranged to discuss your concerns.

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Review from Sue R (Niece of Resident) published on 23 February 2018 Submitted via Postal Card
Overall Experience

When my aunty first arrived in Ty Enfys she was very unsure and sad at leaving her home. Been here a couple of months now and I've noticed a big difference in my aunty's outlook. She smiles and seems quite settled and I do believe this is now home for her. So a very big thank you!

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Review from Mary G (Niece of Resident) published on 22 January 2018 Submitted via Postal Card
Overall Experience
You require more hoist for bed or chair residents.

Meals can be too spicy.

Reply from Sujjata Singh, General Manager at Hallmark Ty Enfys

Thank you for your comments. We will arrange a meeting to discuss your concerns.

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Review from Michael T (Son of Resident) published on 15 January 2018 Submitted via Postal Card
Overall Experience

As a family, we feel so lucky to have chosen Ty-Enfys as our choice of care for mum, Mum has been a resident/patient for over 6 months and she has received nothing but great care and attention. She has made good friends with both residents and staff and we, as a family, are very grateful to all management and staff for such wonderful care and attention. Well done.

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Review from Pat T (Friend of Resident) published on 10 January 2018 Submitted via Postal Card
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The staff are very welcoming, polite and keen to help at all times.

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Review from G C (Daughter of Resident) published on 10 January 2018 Submitted via Postal Card
Overall Experience
Ty Enfys is a home, it's not a 'parking place' for elderly relatives to spend their final months. The staff are wonderful in the care, the support, the friendliness and the activities they give.

Food and entertainment are excellent.

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Review from Katharine H (Daughter of Resident) published on 5 January 2018 Submitted via Postal Card
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Always pleasant and helpful staff who care well for the residents.

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Review from S H (Daughter of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience

I have confidence in the quality of care provided by Ty Enfys. The home offers a pleasant, welcoming and supportive environment for both residents and family members. Staff ensure they get to know residents well and do all they can to meet individual needs and preferences. In the case of dementia, the home is able to adapt to residents' changing health and care needs and all residents are gently encouraged to join in activities to the extent that they are willing and able to do so. No one is left to feel isolated.

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Review from Harry R (Husband of Resident) published on 4 January 2018 Submitted via Postal Card
Overall Experience

My wife has only been here a few months but we are very pleased with our choice of home.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 11 July 2025
  • Well-being
    Excellent
  • Environment
    Excellent
  • Care and Support
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 03 August 2026

Please contact the home for current vacancies

News (0) & Events (0)

News

There are no news items for Hallmark Ty Enfys.

Upcoming Events

There are no upcoming events for Hallmark Ty Enfys.

Awards / Recognitions (35)

Accreditations

There are no accreditations posted yet for Hallmark Ty Enfys.

Meet the Team (7)

Sujjata Singh
Sujjata SinghJob Title:General ManagerJoined: 2009

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

Molcy Mathew
Molcy MathewJob Title:Deputy ManagerJoined: 2012

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.

I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

Bethan Hurley
Bethan HurleyJob Title:Customer Relationship ManagerJoined: 2019

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.

I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

Martyn Woods
Martyn WoodsJob Title:Hospitality & Services ManagerJoined: 2022

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.

I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

Claire Woollacott
Claire WoollacottJob Title:Business AdministratorJoined: 2019

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.

I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.

I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

Lily Davies
Lily DaviesJob Title:Lifestyle LeaderJoined: 2014

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted
Ted Job Title:Love and Affection ManagerJoined: 2011

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.

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