Submit a Review for Hallmark Ty Enfys
Marle Close, Pentwyn Road, Pentwyn, Cardiff, CF23 7EP
View Full Details of Hallmark Ty EnfysLatest Reviews for Hallmark Ty Enfys
15 September 2025
My mum recently moved into Ty Enfys and I couldn't be more grateful for the support she has received. From the very beginning, the staff have been so welcoming to both my mum and our whole family. They've taken the time to really get to know her and understand her needs, always showing kindness and respect. The home itself is immaculate and has such a lovely atmosphere, with a beautiful café where residents and families can spend time together. The staff truly go above and beyond, and it gives us great peace of mind knowing my mum is in such caring hands.
08 July 2025
Excellent care provided to my mum in a dementia unit at Ty Enfys. The Activities team in particular need recognition for the very personal input they give to residents organising music, celebratory events and teas.
08 July 2025
My Mum has been in Ty Enfys for over two years. The team look after her very well and are very friendly. I am particularly happy that all the team in the building know her name and say Hello as we pass. The cafe by reception is a great place to have a coffee and share news and memories
08 July 2025
Mum has been living at ty Enfys for fifteen months now, she is a strong independent woman and took a very long time to settle, during this period and even now she can be challenging, every member of staff including house keeping show nothing but patience, care, understanding, and compassion towards her, I have no worries about her at all, the environment is that of a happy well run ship, the staff are always very pleasant in what is a very difficult job. I cannot express my appreciation enough for my peace of mind. Thank you all
11 June 2025
Dad has been with Ty Enfys since Sept 2024 and overall has received a high level of care. The nursing home is always clean. The staff (carers, nursing staff, activity leads and reception) are all very attentive and willing to help to provide the best experience they can. There are regular activities for residents to take part in, and even when full participation is not physically possible, the care staff encourage as much as possible. There are a variety of areas around the home to meet during visits.
11 June 2025
MY mother has been in the care home for 4 months. The standard of care is excellent, and communication with myself is very good. There is a wide range of activities and events. For me, the standout aspect is the welcome when we arrived, everyone already knew Mum's name and said hello. This has continued, all the staff stopped to talk to her and they are also very welcoming to myself, the family and even the dog! I have never felt in the way and know I can come any time.
27 May 2025
Ty Enfys is a truly exceptional care home. My cousin was a resident there for over 20 months until his passing two weeks ago. I cannot fault in any way the care and consideration he received. He suffered from dementia and lived to be almost 94. From reception to nursing and admin staff, we found kindness, dignity and consideration by all. The accommodation is clean and welcoming, the food is varied and good. I would recommend this home to anybody seeking care for their loved ones.
23 May 2025
My relative is treated with the utmost respect, compassion, dignity and sensitivity. The care staff and housekeeping staff have taken the trouble to get to know my relative, and I see evidence of person-centred care each and every time I visit. The lifestyle coordinator puts in an impressive degree of effort and thought into providing appropriate. Relevant and purposeful activities that also manage to avoid being childish. The environment is spotlessly clean and the menu is varied and appetising. The care here is outstanding. As a relative, the support I've received from the hands-on carers, receptionists, housekeeping staff and nurses has been wonderful.
19 May 2025
Ty Enfys is definitely the best choice we could have made for Mum. She is happy, attends every activity provided and enjoys them all. So much better than being on her own in her house. All staff are caring just like they are looking after one of their own family member. It's very well maintained, clean, bright and just a wonderful care home. Well done to you all.
29 April 2025
We definitely made the right choice in choosing Ty Enfys as a home for my mum - not just a home but a 'home from home. All the staff in all roles are welcoming and understanding. The provision of care and facilities run smoothly and it's easy to find someone to help or assist if necessary. Compassionate, skilled and proud of what they do is how I'd sum up the staff team. The management are always evident and spot the details that make a difference. I know I can visit at anytime and feel supported to ensure mum has a high quality of life.
05 March 2025
Ty Enfys is a wonderful and very comfortable care home. My husband has been in Ty Enfys for a few weeks and during that time the care, compassion and kindness shown to my husband and our family and friends visiting has been immeasurable. Each and every member of staff has been so welcoming and the care provided by you all has been exemplary. Thank you so very much to all of you. X
05 March 2025
Completely satisfied with Ty Enfys Care Home. The care and dedication of the staff is outstanding. I will always be grateful for the time the staff give to the residents to make their lives comfortable and happy. I would not hesitate to recommend it.
03 February 2025
After a stressful few weeks in hospital we moved Mum to Ty Enfys. From the moment she got there, the care and attention given by every member of the team has been absolutely amazing. You can really see how much everyone cares for the residents and it really does put our minds at ease knowing how well Mum is being looked after. If I could give six stars I would and would recommend Ty Enfys unreservedly. Thank you.
03 February 2025
The decision to move my mother into Ty Enfys for nursing care wasn't easy, but she couldn't be in better hands and has settled in quickly. The staff are amazing - everyone I've met has had a smile on their face, and it's clear that this more than a "job" to them. Their patience, support, and genuine affection for residents gives me the additional reassurance I need that this is the right place for Mum at this stage of her care.
13 January 2025
From the moment that we walked through the doors of Hallmark Ty Enfys we could feel what a special place it is. Dad is cared for as an individual with every member of staff team treating him with kindness, compassion, friendliness and professionalism. The home is a vibrant place and is is wonderful to see dad living life to the full. We know that dad is safe, enjoying himself and is well cared for. Thank you to everyone at Ty Enfys you are all amazing.
13 January 2025
It is such a hard decision to make when a parent needs to move into a home, but we received so much support from the team at Hallmark Ty Enfys. Everyone was and continues to be really wonderful. We are very happy with the care mum is receiving.
24 December 2024
My brother is a resident here and we couldn't be more happier. Well done.
24 December 2024
Very happy with all the aspects of care and support. Very friendly staff.
24 December 2024
Extremely happy with the care my husband is receiving at the home.
13 December 2024
My mother goes from strength to strength whilst in the care of Ty Enfys. I am delighted with the care my mother receives.
Latest Reviews for Hallmark Ty Enfys
15 September 2025
My mum recently moved into Ty Enfys and I couldn't be more grateful for the support she has received. From the very beginning, the staff have been so welcoming to both my mum and our whole family. They've taken the time to really get to know her and understand her needs, always showing kindness and respect. The home itself is immaculate and has such a lovely atmosphere, with a beautiful café where residents and families can spend time together. The staff truly go above and beyond, and it gives us great peace of mind knowing my mum is in such caring hands.
08 July 2025
Excellent care provided to my mum in a dementia unit at Ty Enfys. The Activities team in particular need recognition for the very personal input they give to residents organising music, celebratory events and teas.
08 July 2025
My Mum has been in Ty Enfys for over two years. The team look after her very well and are very friendly. I am particularly happy that all the team in the building know her name and say Hello as we pass. The cafe by reception is a great place to have a coffee and share news and memories
08 July 2025
Mum has been living at ty Enfys for fifteen months now, she is a strong independent woman and took a very long time to settle, during this period and even now she can be challenging, every member of staff including house keeping show nothing but patience, care, understanding, and compassion towards her, I have no worries about her at all, the environment is that of a happy well run ship, the staff are always very pleasant in what is a very difficult job. I cannot express my appreciation enough for my peace of mind. Thank you all
11 June 2025
Dad has been with Ty Enfys since Sept 2024 and overall has received a high level of care. The nursing home is always clean. The staff (carers, nursing staff, activity leads and reception) are all very attentive and willing to help to provide the best experience they can. There are regular activities for residents to take part in, and even when full participation is not physically possible, the care staff encourage as much as possible. There are a variety of areas around the home to meet during visits.
11 June 2025
MY mother has been in the care home for 4 months. The standard of care is excellent, and communication with myself is very good. There is a wide range of activities and events. For me, the standout aspect is the welcome when we arrived, everyone already knew Mum's name and said hello. This has continued, all the staff stopped to talk to her and they are also very welcoming to myself, the family and even the dog! I have never felt in the way and know I can come any time.
27 May 2025
Ty Enfys is a truly exceptional care home. My cousin was a resident there for over 20 months until his passing two weeks ago. I cannot fault in any way the care and consideration he received. He suffered from dementia and lived to be almost 94. From reception to nursing and admin staff, we found kindness, dignity and consideration by all. The accommodation is clean and welcoming, the food is varied and good. I would recommend this home to anybody seeking care for their loved ones.
23 May 2025
My relative is treated with the utmost respect, compassion, dignity and sensitivity. The care staff and housekeeping staff have taken the trouble to get to know my relative, and I see evidence of person-centred care each and every time I visit. The lifestyle coordinator puts in an impressive degree of effort and thought into providing appropriate. Relevant and purposeful activities that also manage to avoid being childish. The environment is spotlessly clean and the menu is varied and appetising. The care here is outstanding. As a relative, the support I've received from the hands-on carers, receptionists, housekeeping staff and nurses has been wonderful.
19 May 2025
Ty Enfys is definitely the best choice we could have made for Mum. She is happy, attends every activity provided and enjoys them all. So much better than being on her own in her house. All staff are caring just like they are looking after one of their own family member. It's very well maintained, clean, bright and just a wonderful care home. Well done to you all.
29 April 2025
We definitely made the right choice in choosing Ty Enfys as a home for my mum - not just a home but a 'home from home. All the staff in all roles are welcoming and understanding. The provision of care and facilities run smoothly and it's easy to find someone to help or assist if necessary. Compassionate, skilled and proud of what they do is how I'd sum up the staff team. The management are always evident and spot the details that make a difference. I know I can visit at anytime and feel supported to ensure mum has a high quality of life.
05 March 2025
Ty Enfys is a wonderful and very comfortable care home. My husband has been in Ty Enfys for a few weeks and during that time the care, compassion and kindness shown to my husband and our family and friends visiting has been immeasurable. Each and every member of staff has been so welcoming and the care provided by you all has been exemplary. Thank you so very much to all of you. X
05 March 2025
Completely satisfied with Ty Enfys Care Home. The care and dedication of the staff is outstanding. I will always be grateful for the time the staff give to the residents to make their lives comfortable and happy. I would not hesitate to recommend it.
03 February 2025
After a stressful few weeks in hospital we moved Mum to Ty Enfys. From the moment she got there, the care and attention given by every member of the team has been absolutely amazing. You can really see how much everyone cares for the residents and it really does put our minds at ease knowing how well Mum is being looked after. If I could give six stars I would and would recommend Ty Enfys unreservedly. Thank you.
03 February 2025
The decision to move my mother into Ty Enfys for nursing care wasn't easy, but she couldn't be in better hands and has settled in quickly. The staff are amazing - everyone I've met has had a smile on their face, and it's clear that this more than a "job" to them. Their patience, support, and genuine affection for residents gives me the additional reassurance I need that this is the right place for Mum at this stage of her care.
13 January 2025
From the moment that we walked through the doors of Hallmark Ty Enfys we could feel what a special place it is. Dad is cared for as an individual with every member of staff team treating him with kindness, compassion, friendliness and professionalism. The home is a vibrant place and is is wonderful to see dad living life to the full. We know that dad is safe, enjoying himself and is well cared for. Thank you to everyone at Ty Enfys you are all amazing.
13 January 2025
It is such a hard decision to make when a parent needs to move into a home, but we received so much support from the team at Hallmark Ty Enfys. Everyone was and continues to be really wonderful. We are very happy with the care mum is receiving.
24 December 2024
My brother is a resident here and we couldn't be more happier. Well done.
24 December 2024
Very happy with all the aspects of care and support. Very friendly staff.
24 December 2024
Extremely happy with the care my husband is receiving at the home.
13 December 2024
My mother goes from strength to strength whilst in the care of Ty Enfys. I am delighted with the care my mother receives.