Hallmark Ty Enfys

We have always found staff courteous and caring, most aware of relative's temperament. We have been made aware of any medication/illness or problems. The care home seems to have plenty of activities and encourages the residents to participate.

It is always a difficult choice to select a care home for your loved ones but I have no doubts that both mum and dad would call Ty Enfys their home away from home.

My aunt has been at Hallmark Ty Enfys for only a short time, but we know that she is very happy, and so well looked after and we now have peace of mind. The personnel are wonderful & they could not have made her, or us more welcome. The atmosphere is warm and welcoming and they are always happy to help, no matter how busy they are. There is always some sort of activity or entertainment and she has been encouraged to attend, which has given her the stimulation and interaction that she has needed for a long time. A wonderful place and we can't thank the personnel enough.

This care home is amazing. Friendly staff. They go above and beyond with the care they give. The place is always clean. Lots of great activities every day. Beautiful garden to sit in. We as a family feel very lucky to of found this home.

Thank you.

The staff are always happy and always happy to help.

Her care is very good, the attention, care and support from the staff are improving her experience. A very friendly and efficient home. It's welcoming to me and our family. Thank you.

Staff generally are very friendly and helpful.

As a family, we are more than happy with the care and support Dad receives on a daily basis as his health declines and all the care staff always have time with any queries the family have. The atmosphere is happy and a programme of events ensures there is always something going on. The home is always clean and tidy, with excellent, on site chef cooked meals offering a variety of tasty options. Much work has been done by both staff and residents alike in the gardens, both floral, vegetable and sensory areas making them a great place to enjoy, weather permitting. We would highly recommend Ty Enfys.

We would like to thank you all - we have definitely chosen the correct home.

Ty Enfys Nursing Home is above exceptional, every person working there is warm, kind-hearted and concerned not only with the individual needs of the people who live there but also with the needs of family and visitors. Ty Enfys deserves the highest accolade given.

My mother moved to Ty Enfys in January 2024 on the nursing floor. She has received excellent care. The nurses are approachable and always call if there are any issues. I feel that she is being very well looked after. Which is a big relief to me. In addition, the carers are activity staff and fab. They never patronise, they laugh and joke and treat her like a friend. All the staff at Ty Enfys and the manager and domestic staff are always friendly to families of residents and are welcoming to us and the kids. It feels like a second home.

I am very pleased with the time Ty Enfys. My sister had a very unhappy experience in her previous home, she was only there for almost six weeks. Even though the previous home was modern and theoretically 'dementia trained staff', I would disagree, the staff at Ty Enfys are excellent and help with my sister. My sister is a different person here. I cannot comment upon the food as I have not seen any or tasted it, though the cake in reception is very good. My sister is happy here, which is very important. Thank you.

This makes visits all the more pleasurable. Thank you Ty Enfys staff for your continued care.

A huge thank you to all at Ty Enfys.

Thanks Ty Enfys for welcoming us all.

My wife has been a resident at Ty Enfys for the last 2 months and the care and support she has received there is excellent. The staff and facilities there are all of the highest standard, very welcoming for any visiting relatives, whilst the food and organised activities there ensure that each day can be different.

Home recommended to me and I couldn't be more delighted. Staff are kind, caring and nothing is too much trouble. The ambience of the home is wonderful the moment you enter the building and throughout the whole home. I feel so much better knowing my sister is well looked after and safe. Lots of activities on offer to help stimulate the residents. Meals are of excellent quality and good variety. Certainly made the right choice. Would willingly recommend to other families looking for excellent caring community accommodation for a loved one.

My mother was a resident at Hallmark Ty Enfys from October 2021 until her passing in March 2024. From the very first minute she arrived until the day of her death, she was treated with great care and love. The staff, without exception, were first class. They gave Mum the best possible care, managing her many health issues with professionalism and compassion. I could have not wished for better! Fantastic.

It's hard to describe the difference in my mother since arriving at Hallmark Ty Enfys end of January 2024. She is like a different person, more alert and so happy and content. This is all down to the care and understanding of all the staff at Hallmark Ty Enfys. From our initial visit in December to her actual arrival in January has been a pleasant, trouble-free journey. The ease of the app to check activities she has joined in is also a massive asset as we live abroad.