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Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP
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Hallmark Ty Enfys, Cardiff
Hallmark Ty Enfys, Cardiff
Hallmark Ty Enfys, Cardiff

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed to thrive, supported by a compassionate team every step of the way. At Ty Enfys, residents experience award-winning residential, dementia, nursing, and respite care.

Transitioning into care is a significant move,...  

Care Provided by Hallmark Ty Enfys

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750N/A
Residential Dementia CareFrom £1,930N/A
Nursing CareFrom £2,040N/A
Nursing Dementia CareFrom £2,180N/A

The nursing fees are inclusive of NHS funded nursing care which is currently £218.12 per week. This amount will be deducted from the total cost of a nursing placement.

Contact Hallmark Ty Enfys to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Sujjata Singh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (101)
  • Single Rooms with ensuite Wet Room (18)

Parking

  • Parking available onsite

Hallmark Ty Enfys Reviews (239)

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9.9

Hallmark Ty Enfys has a Review Score of 9.9 (9.859) out of 10, based on 53 reviews in the last 2 years. Over all time Hallmark Ty Enfys has 239 reviews.

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Review from Alan F (Son of Resident) published on 29 October 2024 Submitted via Website
Overall Experience
My mum and dad moved into Hallmark Ty Enfys in 2018 onto the dementia and nursing floors respectively. From day one all the staff made them feel welcome and the level of care has been exceptional throughout. The Ty Enfys team went above and beyond to allow mum and dad to spend as much time together as possible and celebrate birthdays, anniversaries etc. and they both enjoyed many of the activities that are offered.
I cannot praise the team enough for the care that they provided to my dad at the end of his life earlier this year. The dignity and respect shown to him helped our entire family get through a very difficult time and they continue to support my mother, providing her with a safe and caring environment on a daily basis.

It is always a difficult choice to select a care home for your loved ones but I have no doubts that both mum and dad would call Ty Enfys their home away from home.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your heartfelt review. You know just how much your Mum and Dad mean to us all and it's been our absolute joy to care for them and provide your Dad with the most fitting send-off, for such a wonderful man.

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Review from Fran S (Niece of Resident) published on 29 October 2024 Submitted via Website
Overall Experience

My aunt has been at Hallmark Ty Enfys for only a short time, but we know that she is very happy, and so well looked after and we now have peace of mind. The personnel are wonderful & they could not have made her, or us more welcome. The atmosphere is warm and welcoming and they are always happy to help, no matter how busy they are. There is always some sort of activity or entertainment and she has been encouraged to attend, which has given her the stimulation and interaction that she has needed for a long time. A wonderful place and we can't thank the personnel enough.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your lovely review and for putting your trust in us to provide the care your Aunt needed. We have loved welcoming you all and getting to know your Aunt and watching her thrive.

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Review from A J (Relative of Resident) published on 29 October 2024 Submitted via Website
Overall Experience

This care home is amazing. Friendly staff. They go above and beyond with the care they give. The place is always clean. Lots of great activities every day. Beautiful garden to sit in. We as a family feel very lucky to of found this home.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your review. It's been wonderful welcoming you all to Ty Enfys and seeing your loved one in the cafe each day.

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Review from J H (Daughter of Resident) published on 29 October 2024 Submitted via Website
Overall Experience
All staff polite and kind. All staff are generous and professional. I have never heard a raised voice or unkind word (in 5yrs). They truly care for the residents.
There is always a friendly welcome and many activities for residents. Food varied and tailored to residents' needs.

Thank you.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your lovely review. We all have loved caring for Mum over the last 5 years and welcoming everyone to Ty Enfys.

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Review from C T (Son of Resident) published on 22 October 2024 Submitted via Postal Card
Overall Experience

The staff are always happy and always happy to help.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you very much for your lovely review. I will pass your comments on to the team caring for Mum.

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Review from Jayne E (Daughter of Resident) published on 22 October 2024 Submitted via Postal Card
Overall Experience
My mother came to stay in May this year and after the first few weeks of settling in, she is now happy and has made some friends with residents and staff.

Her care is very good, the attention, care and support from the staff are improving her experience. A very friendly and efficient home. It's welcoming to me and our family. Thank you.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your lovely review. It's been so lovely to watch your mum get stronger and make friends. We love her smiling face when she comes to the café for a cuppa. I will pass your kind comments on to the team.

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Review from Joanne C (Daughter of Resident) published on 22 October 2024 Submitted via Postal Card
Overall Experience
Since Mum has been in the home, her overall wellbeing has much improved.

Staff generally are very friendly and helpful.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your kind review. It's been so lovely welcoming Mum and all of you to Ty Enfys. It's great seeing her at so many activities and with us in the café most days.

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Review from Gill K (Daughter of Resident) published on 14 October 2024 Submitted via Website
Overall Experience
Dad moved into Ty Enfys in September 2020. He was warmly welcomed by everyone and had lots of his personal bits and pieces in his room to make him feel at home. Shortly after, visiting was stopped due to covid lockdown but as soon as restricted visiting was allowed the staff made sure a safe space was made available for his family to reconnect until unlimited visits were again allowed.

As a family, we are more than happy with the care and support Dad receives on a daily basis as his health declines and all the care staff always have time with any queries the family have. The atmosphere is happy and a programme of events ensures there is always something going on. The home is always clean and tidy, with excellent, on site chef cooked meals offering a variety of tasty options. Much work has been done by both staff and residents alike in the gardens, both floral, vegetable and sensory areas making them a great place to enjoy, weather permitting. We would highly recommend Ty Enfys.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your lovely review. We've loved getting to know Dad, especially hearing about his toastmaster days. I will pass your kind comments on to the team.

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Review from Sandra S (Daughter of Resident) published on 14 October 2024 Submitted via Website
Overall Experience
We as a family are very pleased with the care and attention that Ty Enfys gives our mother, the staff sees to her every need with respect and dignity. She feels completely at home and happy which is of great importance to us. We also enjoy the cake when visiting!

We would like to thank you all - we have definitely chosen the correct home.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your lovely review. We've loved welcoming Mum and spending time with her, especially her poem books which are just brilliant.

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Review from S R (Partner of Resident) published on 27 August 2024 Submitted via Postal Card
Overall Experience

Ty Enfys Nursing Home is above exceptional, every person working there is warm, kind-hearted and concerned not only with the individual needs of the people who live there but also with the needs of family and visitors. Ty Enfys deserves the highest accolade given.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your wonderful review. We have loved welcoming and getting to know you all. I will pass your comments onto the team.

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Review from C M (Daughter of Resident) published on 23 August 2024 Submitted via Postal Card
Overall Experience

My mother moved to Ty Enfys in January 2024 on the nursing floor. She has received excellent care. The nurses are approachable and always call if there are any issues. I feel that she is being very well looked after. Which is a big relief to me. In addition, the carers are activity staff and fab. They never patronise, they laugh and joke and treat her like a friend. All the staff at Ty Enfys and the manager and domestic staff are always friendly to families of residents and are welcoming to us and the kids. It feels like a second home.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your wonderful review. We have loved getting to know Mum and all of you over the last 8 months. I will pass your review onto the team.

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Review from M T (Sister of Resident) published on 23 August 2024 Submitted via Postal Card
Overall Experience

I am very pleased with the time Ty Enfys. My sister had a very unhappy experience in her previous home, she was only there for almost six weeks. Even though the previous home was modern and theoretically 'dementia trained staff', I would disagree, the staff at Ty Enfys are excellent and help with my sister. My sister is a different person here. I cannot comment upon the food as I have not seen any or tasted it, though the cake in reception is very good. My sister is happy here, which is very important. Thank you.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you very much for your lovely review. It's been wonderful to watch your sister settle here and join in with different things. I will pass your review onto the team caring for her.

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Review from A R (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card
Overall Experience
It is always a pleasure to visit Mum at Ty Enfys. There is always a friendly welcome and a smile. This makes a huge difference, as Mum does not recognise me and is no longer able to have a conversation. Mum has been a resident for 4 years. Mum is always well dressed and all her personal care needs are met. The staff are always willing to put Mum in a wheelchair so that we can visit the garden or the coffee lounge.

This makes visits all the more pleasurable. Thank you Ty Enfys staff for your continued care.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your great review. It's been wonderful to welcome you all over the last 4 years. I will pass your comments onto the team.

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Review from Helen G (Daughter of Resident) published on 4 June 2024 Submitted via Website
Overall Experience
I visited my Mum at Ty Enfys in April, having flown over from Australia, where I now live. The staff were so welcoming and helpful. They were so sympathetic to the travel distance there is between Mum and me and very supportive in every way. Mum has settled in extremely well and is happy, smiling, enjoying eating again and doing activities. Ty Enfys welcomes all Mum's friends too, which is what she needs, as she was worried no one would visit her once she was not in her own abode. Mum gets all the help she needs, as well as allowing for her independence. The care is outstanding and Mum looks so much better, always smartly dressed and hair is fabulous. Everybody knows her and acknowledges her with a hello and her name.

A huge thank you to all at Ty Enfys.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for such a heartwarming review. It has been wonderful to watch Mum settle in so well and to welcome you in April.

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Review from Diane J (Daughter of Resident) published on 9 May 2024 Submitted via Website
Overall Experience
My mam has specific nursing and dementia needs and so a care home became the only option for her needs and best interests, from the moment I entered the home I just knew it was the place for my mam, you enter into a lovely little coffee shop and there's a little hairdresser to the side. It's lovely airy and bright and so welcoming, my mother's room is beautiful it's spotlessly clean and no expenses are spared with the quality of personnel items needed for the residents. I stayed a few times in the beginning for lunch with Mam to get her settled and the quality of food is exceptional no processed rubbish it's exceptional and honestly nothing is too much trouble for anyone, I don't feel like Mam has (carers) looking after her when I'm not there instead it feels like family, my mother is much cleaner healthier and happier since being in Ty Enfys. Management are amazing and they treat their staff as equals every person is important whatever their role and it shows.

Thanks Ty Enfys for welcoming us all.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for such a beautiful review. It's been just wonderful welcoming you all to Ty Enfys and getting to know you all. Welcoming the entire family is what we strive to achieve and I am so happy to hear we are doing that.

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Review from G H (Husband of Resident) published on 9 May 2024 Submitted via Website
Overall Experience

My wife has been a resident at Ty Enfys for the last 2 months and the care and support she has received there is excellent. The staff and facilities there are all of the highest standard, very welcoming for any visiting relatives, whilst the food and organised activities there ensure that each day can be different.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you very much for your kind comments. It's been lovely to welcome you all to Ty Enfys and get to know you all. I will pass your review onto the team caring for her.

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Review from G L (Sister of Resident) published on 30 April 2024 Submitted via Website
Overall Experience

Home recommended to me and I couldn't be more delighted. Staff are kind, caring and nothing is too much trouble. The ambience of the home is wonderful the moment you enter the building and throughout the whole home. I feel so much better knowing my sister is well looked after and safe. Lots of activities on offer to help stimulate the residents. Meals are of excellent quality and good variety. Certainly made the right choice. Would willingly recommend to other families looking for excellent caring community accommodation for a loved one.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you so much for your wonderful review. It's been lovely welcoming your sister and getting to know you all. I will pass these comments on to the team.

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Review from N T (Son of Resident) published on 19 April 2024 Submitted via Postal Card
Overall Experience

My mother was a resident at Hallmark Ty Enfys from October 2021 until her passing in March 2024. From the very first minute she arrived until the day of her death, she was treated with great care and love. The staff, without exception, were first class. They gave Mum the best possible care, managing her many health issues with professionalism and compassion. I could have not wished for better! Fantastic.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your lovely words and review. Your Mum is most definitely missed here, as are you all. We loved the time she spent with us and all the fun and happy memories we made. I will pass this review onto all of the team.

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Review from M B (Son of Resident) published on 19 April 2024 Submitted via Postal Card
Overall Experience

It's hard to describe the difference in my mother since arriving at Hallmark Ty Enfys end of January 2024. She is like a different person, more alert and so happy and content. This is all down to the care and understanding of all the staff at Hallmark Ty Enfys. From our initial visit in December to her actual arrival in January has been a pleasant, trouble-free journey. The ease of the app to check activities she has joined in is also a massive asset as we live abroad.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you for your wonderful review. We have loved getting to know Mum and all of you. We are so happy to see her settled, content and making lots of new friends.

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Review from Colin G (Nephew of Resident) published on 11 April 2024 Submitted via Website
Overall Experience

Very impressed by every member of staff I have met. They never fail to greet you in a friendly and cheerful way. Despite their work being challenging and often pretty unpleasant they are always very sympathetic and patient.

Reply from Bethan Hurley, Customer Relationship Manager at Hallmark Ty Enfys

Thank you very much for your lovely comments regarding our team. We are very proud of each and every one of them. I will pass this on to them.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 11 July 2025
  • Well-being
    Excellent
  • Environment
    Excellent
  • Care and Support
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 03 August 2026

Please contact the home for current vacancies

News (0) & Events (0)

News

There are no news items for Hallmark Ty Enfys.

Upcoming Events

There are no upcoming events for Hallmark Ty Enfys.

Awards / Recognitions (35)

Accreditations

There are no accreditations posted yet for Hallmark Ty Enfys.

Meet the Team (7)

Sujjata Singh
Sujjata SinghJob Title:General ManagerJoined: 2009

I’m General Manager at Ty Enfys and have enjoyed working here for ten years. I completed my nursing degree in 1984 and then worked in the Middle East until 1999, gaining experience in nursing, psychiatric medicine and oncology. I am proud to be part of a passionate team that put the happiness of residents at the heart of everything we do. We are delighted to have been recognised as one of the top 20 care homes in the whole of Wales.

Molcy Mathew
Molcy MathewJob Title:Deputy ManagerJoined: 2012

I have been a nurse for 30 years and began my career in India and then worked in the Middle East. I have experience in both hospital and care home settings.

I am proud to be a part of Hallmark, especially Ty Enfys where we provide high quality relationship centered care.

Bethan Hurley
Bethan HurleyJob Title:Customer Relationship ManagerJoined: 2019

I am the Customer Relationship manager here at Ty Enfys and have been working here since 2019. I come to the job with over 20 years of experience in the hospitality sector in both event planning and sales roles.

I am responsible for all the enquiries and admissions into the home, a role I get great joy from. I enjoy helping all people whether it is our residents, prospective residents or their friends and family.

Martyn Woods
Martyn WoodsJob Title:Hospitality & Services ManagerJoined: 2022

I am the Hospitality & Services Manager at Ty Enfys and join with a wealth of knowledge in the hospitality sector, working for 5* establishments.

I am proud to be a part of Hallmark, especially Ty Enfys, where we promise to provide high-quality relationship-centred care. I am dedicated to providing the 5* standards to residents and their families.

Claire Woollacott
Claire WoollacottJob Title:Business AdministratorJoined: 2019

I am the Business Administrator here at Ty Enfys and have worked with Hallmark Care Homes for over 3 years.

I have over 20 years experience in both administration and care and bring to the role qualifications in both. I always ensure that everything I do is delivered to a high standard at all times.

I am proud to work for Ty Enfys and the promise we give to all to provide the highest quality of relationship centered care.

Lily Davies
Lily DaviesJob Title:Lifestyle LeaderJoined: 2014

I am the Lifestyle Leader at Ty Enfys and have been since 2014. I get great job satisfaction out of my role and working closely with the residents, getting to know their likes, dislikes and life histories which are always fascinating; it’s the biggest perk of the job. I have lived in Cardiff since attending Cardiff University in 2008 and I couldn’t see myself anywhere else! Organising trips, events and entertainment allows me and the residents to see all of the great things that Cardiff has to offer.

Ted
Ted Job Title:Love and Affection ManagerJoined: 2011

Ted has been with us since he was 8 weeks old and now it feels as if he has always been here. The benefits of pets within a care home have been widely documented and we can see first-hand the positive effect Ted has on the residents and visitors here at Ty Enfys. He works Monday to Friday 9 am-5 pm and is so friendly, bringing a smile to so many faces.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Ty Enfys to verify any information. View our terms and conditions. Hallmark Ty Enfys has an Enhanced Service -more info.