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Care Home Owned by Hallmark Luxury Care Homes in Rhondda, Cynon, Taff

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hallmark Luxury Care Homes in Rhondda, Cynon, Taff

Only the locations & reviews in Rhondda, Cynon, Taff for Hallmark Luxury Care Homes are showing below.

View the details of all 22 locations (with 2171 reviews) owned by Hallmark Luxury Care Homes

Hallmark Luxury Care Homes Locations in Rhondda, Cynon, Taff (1)

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1 Care Home owned by Hallmark Luxury Care Homes in Rhondda, Cynon, Taff
Hallmark Ty Porth

Cemetery Road, Porth CF39 0BH 

9.9 98 reviews
"I was not looking forward to the day that my mother was being moved into the Care Home, I was expecting resistance and a lot of tears. How…"   Read all 98 reviews
Location Type Care Home

In the heart of Porth with glorious views across the valleys, Hallmark Ty Porth offers a tranquil place for individuals to enjoy the next chapter of their lives. Providing award-winning residential, dementia and nursing care, this popular care home has… Read more about Hallmark Ty Porth

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 83 Rooms from £1,180 / week

Hallmark Luxury Care Homes Reviews in Rhondda, Cynon, Taff (98)

9.8

Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.800) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

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Review of

Hallmark Ty Porth

from Neil G (Son of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was not looking forward to the day that my mother was being moved into the Care Home, I was expecting resistance and a lot of tears. How wrong was I. From the moment my mother entered the home, the staff all came to introduce themselves, they showed her the bedroom and then showed her around the various
facilities on the floor. The staff made such a fuss of my mother that she felt safe and protected and that gave her the reassurance she needed, it was such a difference after spending over four months in hospital. My mother settled in to her new surroundings very well, she is participating in all the activities and as already struck up a number of friendships with the fellow residents. The staff are always free to have a chat when I visit, as I tend to ask a lot of questions and any health issues with Mam they have phoned me to keep me updated. Thank you very much and keep up the excellent care that you provide.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind words and 5* review! It has been a pleasure to see your mam settle into her new environment.I will ensure to share your feedback with the team.We look forward to seeing you again soon. Kind regards.

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Review of

Hallmark Ty Porth

from Tracey H (Next of Kin) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the CARE HOME enough because that is exactly what it is the level of CARE is amazing. My loved one hadnt sat in a chair in hospital since november. When he arrived at Ty Porth in may the next day he was up in chair and joining in fab activities. We are so pleased. Thank you to all the
staff at Ty Porth it means I can look after my own health issues knowing hes looked after better than I can manage.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for you kind words and your 5* review. I will ensure to pass your kind words onto the wider team. It is a pleasure to see that you are happy with the care that your loved one is receiving. As always, if you need anything please do not hesitate to let us know. We look forward to seeing you again soon. Regards.

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Review of

Hallmark Ty Porth

from Vincent R (Son of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful, and always keen to help. Nothing is too much trouble for them. The home is clean and tidy. I moved my mum from another Care home, and glad I did, as she is well looked after and safe. I have no concerns about her welfare. I would recommend this home to anyone
looking.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for your kind, 5 star review! It is great to see that you are happy with the care provision that mam is receiving here at Ty Porth Care Home. I will ensure to share your kind feedback with the wider team. We look forward to seeing you soon , take care.

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Review of

Hallmark Ty Porth

from Paul S (Son of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff and great facilities makes me feel reassured my Mums in Safe and caring hands.
Lovely communal areas and Garden and staff always make you feel welcome.
Lots of entertainment for residents.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for your 5 Star review! It is great to hear that you feel reassured whilst mam is here at Ty Porth Care Home. I will ensure to pass your kind words onto the wider team. We look forward to seeing you soon.

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Review of

Hallmark Ty Porth

from Margaret M (Wife of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved into Ty Porth Care Home in June 2025. It could have been a difficult transition from hospital to care home, but it was handled with care, respect and understanding of the individual. My husband has since settled well. I am very happy with his care at Ty Porth Care Home.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind words and 5 star review! I am glad the transition to Ty Porth was handled with care, respect and understanding. I will ensure to share your feedback with the wider team. We look forward to seeing you soon. Kind regards.

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Review of

Hallmark Ty Porth

from Patricia R (Sister-in-law of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Never thought my sister-in-law would be so happy.
All staff are caring and friendly, and thoughtful.
Food excellent.
Medical attention for residents' needs, "second to none."
For us as a family very reassuring to know that my sister-in-law is safe and happy.
Rooms are clean and kept tidy.
Big
thank you to all.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for taking the time to leave us such a kind review. It is our pleasure to take care of your sister in law and it is great to see her settled and happy in her environment! I will ensure to share your kind words with the wider team. Take care and we will look forward to seeing you soon!Kind regards, Leah Howells.

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Review of

Hallmark Ty Porth

from Robert G (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the experience has been great for the family, but more importantly for my father. As stated, generally a good experience provided.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you very much for taking the time to leave a review at Ty Porth Care Home!We look forward to seeing soon.

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Review of

Hallmark Ty Porth

from K L (Son of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole process of arranging care for my mother was seamless and efficient from start to finish.
Having had a bad experience with a previous care home, to date we have found Ty Porth to be excellent in its care and facilities.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind review, I will ensure to share this with the team. I am glad that the process was seamless and you have had a good experience here at Ty Porth Care Home. It has been great to see your mother settle well here at Ty Porth and you know where we are if you or your family should need us! Take care and we look forward to seeing you soon. Kind regards, the team at Ty Porth.

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Review of

Hallmark Ty Porth

from Hayley H (Daughter-in-law of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding the right residential setting for our Mam was a priority and we viewed a few prior to Ty Porth.
As soon as we entered we were greeted warmly and invited in to view the home.
We wanted our Mam to be in a place where she would be treated as family by the team and this is certainly the case.
Everyone is wonderful with her. We wanted a clean environment, a host of activities for her and healthy and nutritious food. Ty Porth provides all of this and more.
The administration team helped us with everything in getting Mam across from hospital. And the team caring for our Mam cannot do enough. They are absolutely brilliant.
We are so pleased with how the transition for Mam has and is going. We feel that Mam is safe and well cared for and will live a happy life in their care.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for your kind words, I will ensure to share your kind words with the wider team. Seeing a 5* review is outstanding, thank you for your kindness! I am so glad you are happy with how mam has settled and the care that she has been receiving here at Ty Porth Care Home. You know where we are when you need us, we look forward to seeing you soon. Kind regards, Ty Porth Care Home.

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Review of

Hallmark Ty Porth

from Shirley M (Friend of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are close friends with a resident, she has been a resident with you since Nov 24.
During this 3 months we can only say she has had first class care from all your staff. Trusting she will be with you and your care always.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind review, I will ensure to share your outstanding 5* review with the wider team! It has been a pleasure to see your friend settle into Ty Porth Care Home. You know where we are if you need us at any time and it will be great to see you again soon. Kind regards, The Ty Porth Care Home Team.

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Review of

Hallmark Ty Porth

from James C (Son of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having spent plenty of time researching and visiting numerous potential homes for my mother, I chose Ty Porth. My experiences since Mum became a resident in September 2024 have fully vindicated my decision.
The staff are exceptional and provide me with the comfort that Mum is being exceptionally well
looked after.
Whenever I visit, all staff are really welcoming and without prompting or checking notes can give me an excellent summary of how Mum's faring along with which in-house activities she's been attending.
Mum's ensuite room was completely refurbished before she arrived and the whole home is really well-appointed with top-class facilities and impressive catering. Having visited numerous other homes, I couldn't be more impressed with the quality and personal attention offered at Ty Porth.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hi James, thank you so much for sharing such a lovely review! It is a pleasure to see that you are happy with the care that mam receives here at Ty Porth and it is great to see that mam has settled in well. You know where we are if you ever need anything and I will ensure to share your kind comments with the team! We look forward to seeing you soon, take care.

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Review of

Hallmark Ty Porth

from Ellen P (Daughter of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved into Ty Porth in November. Reflecting back on the anguish we experienced making the decision for Dad to move into care and where we are now are two very different places.
The staff couldn't have done more to welcome my Dad. Everyone we met was happy and positive. Nothing was a problem.
He
has adjusted well joining in activities and eating well. He is happy and says the staff treat him with respect and dignity. He feels like he still has control over his life and can make his own decisions.
Every day I visit Dad he is happy and talks about something that has happened. Classes he has tried, entertainers and even lamas that have visited.
We need not have gone through all that worry and I can honestly say I am more than happy that my dad is living in the best place for him and he is receiving all the support he needs. Peace of mind at last.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hello, Thank you so much for the kind review, I will ensure that I share your kind words with the wider team. I am so glad that you are pleased with the care that Dad receives and that he has settled well at Ty Porth Care Home. We look forward to seeing you soon, take care.

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Review of

Hallmark Ty Porth

from R S (Granddaughter of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ty Porth Care Home is probably the best care home I have ever come across. The staff are exceptional and they made the whole process run smoothly when I had to make the difficult decision to move my Grandmother into a home. The communication is fantastic and I am very happy that my Nan is being well
looked after and is happy.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind words and your outstanding review, it is appreciated and I will share your comments with the team. I am glad that you are happy with the care that nan receives whilst here with us at Ty Porth Care Home. It is a pleasure to have nan here with us! We look forward to seeing you soon, take care.

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Review of

Hallmark Ty Porth

from Kelly R (Niece of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was always worried about choosing a care home for my elderly aunt but Ty Porth was my first choice and luckily that's what we had! The staff are absolutely amazing, from walking through the front door to walking through corridors everyone is so happy, chatty, friendly and polite and goes above and beyond
for everyone, my auntie has settled very well there and gets on with all the staff. I couldn't wish for a nicer place for my auntie to spend the rest of her days, a few of the girls on floor two are just the best, one of the nurses is so friendly and can't thank them enough for all they do! Keep up the good work girls, a massive thank you from myself and my family, you all deserve 100 stars.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hi Kelly, Thank you so much for such a lovely review! I will ensure to share your kind comments with the team. We are so pleased to see how well your aunt has settled. We look forward to seeing you in the home soon, take care!

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Review of

Hallmark Ty Porth

from P C (Nephew of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was recommended Ty Porth Care Home by friends who had loved ones residing there and was given glowing reports so it was easy for me to choose this care home for my aunt. Since residing at Ty Porth my aunt has received excellent care and attention to her needs, which is a comfort to me knowing she
is being well cared for.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hi Peter, Thank you so much for your kind words, I will ensure to share your comments with the team. I am glad to see that you are happy with your aunt's care and that she is settling well. We look forward to seeing you soon, please take care.

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Review of

Hallmark Ty Porth

from S W (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the care my mother is receiving at Ty Porth care home. The staff are friendly and supportive. We are kept informed of how my mother is getting along on a regular basis. The food is excellent. Her room is spacious and comfortable.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Hello, thank you so much for sharing your kind words and positive review. I will ensure to share your kind words with the team. We look forward to seeing you soon, please do take care.

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Review of

Hallmark Ty Porth

from Lynnette H (Daughter of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Canada, which made it more difficult for me when looking for a home for my mum as I needed to know that I had made the right choice from the outset. It was essential that the home not only provided the care mum required but also excellent communication between the family and the home. Had
a bright airy room, a friendly, inviting atmosphere and of course, wonderful caring staff, from both the nursing side and the administrative side. Ty Porth certainly provides the care mum needs and also the peace of mind I need.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind words and for leaving a 5 star review! We are so happy to hear that you are happy with everything here at Ty Porth. I will share your kind words with the team. We look forward to seeing you on your next visit! Take care.

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Review of

Hallmark Ty Porth

from Jeff N (Son of Resident) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our mother has been in residence at Ty Porth she has been shown nothing but wonderful care and excellent nursing skills shown by all carers and nursing staff. Also how your domestic staff have been able to keep her room clean and tidy, and how everyone has become very friendly with her, and not
only my mother but all the rest of the family which really showed when Ty Porth's management laid on a wonderful party to celebrate her 100th birthday there with a wonderful spread of savouries, pastries and confectionaries, laid on for her guests, and decorations wonderfully arranged around the cafe area. It was also lovely to see all the staff coming to wish my mother happy birthday throughout the day, a truly marvellous gesture by all Ty Porth staff.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for such a wonderful review! It was a pleasure to host and share mams birthday with her and your family! I will be sure to pass your kind words onto the team. We will look forward to seeing you soon. Kind regards, Leah.

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Review of

Hallmark Ty Porth

from K J (Daughter of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really is pleased with the care and attention my mother receives at Ty Port. The staff are friendly and professional and keep us well informed. It is a great comfort that she is so well care for.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for sharing your 5* review! I am so pleased that you are happy with the care that your mother receives and it is our pleasure to care for mam. I will ensure to share your kind words with the team. Take care.

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Review of

Hallmark Ty Porth

from Angela J (Daughter of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Hallmark Ty Porth are truly caring in all that they do. My mother was a resident from August 2022 until she sadly passed away in March 2024. They were wonderful with her, chatting and joking as well as providing excellent care and treatment. My mother always had great food, which altered
with her needs, she was clean and very content at the home.
The staff acted very quickly if her health deteriorated at any time and kept us fully informed.
I would recommend Hallmark Ty Porth.
Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for such a kind review; I will ensure to share your feedback with the team. It was a pleasure to take care of mam and we do hope that you and the family are keeping well. Take care regards, Leah.

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Awards / Recognitions (28)

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