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Care Home Owned by Hallmark Luxury Care Homes in Rhondda, Cynon, Taff

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hallmark Luxury Care Homes in Rhondda, Cynon, Taff

Only the locations & reviews in Rhondda, Cynon, Taff for Hallmark Luxury Care Homes are showing below.

View the details of all 22 locations (with 2323 reviews) owned by Hallmark Luxury Care Homes

Hallmark Luxury Care Homes Locations in Rhondda, Cynon, Taff (1)

 - Browse 1 Care Home owned by Hallmark Luxury Care Homes in Rhondda, Cynon, Taff
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Hallmark Ty Porth
Cemetery Road, Porth CF39 0BH 
Top 20 carehome award certificate
9.9 104 reviews
Hallmark Ty Porth, Porth, Rhondda, Cynon, Taff
Top 20 carehome award certificate
"Our mother moved into Ty Porth at the end of January. It is an amazing care home in many different ways. All staff members are friendly,…"   Read all 104 reviews
  • from £1,240 / week
  • 83 Rooms
Location Type Care Home

In the heart of Porth with glorious views across the valleys, Hallmark Ty Porth offers a tranquil place for individuals to enjoy the next chapter of their lives. Providing award-winning residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Hallmark Luxury Care Homes Reviews in Rhondda, Cynon, Taff (104)

9.8

Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.811) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

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Review of

Hallmark Ty Porth

from Izzy T (Daughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother moved into Ty Porth at the end of January. It is an amazing care home in many different ways. All staff members are friendly, welcoming and attentive. They go above and beyond to make it feel like a home from home. Mam is settling in nicely; with the help, patience and understanding of all
the wonderful staff. We are so impressed with the daily activities on offer here - we were able to attend one of them with her when we visited last week; live music by a harpist! It was incredibly moving to watch the residents joyfully joining in with some of the music, singing along to Tom Jones and Frank Sinatra pieces. Our mother loved it (as did we!). Mam's ensuite room is lovely, with a great view across the valley. We were encouraged by the staff to personalise it for her, with anything we wanted to bring from home, which we did last week. Ty Porth definitely looks and feels like a "Luxury" care home... but it's the staff that make it the special "home from home" that it is.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you so much for such a kind 5* review! I will ensure to share these kind words with the wider team. It has been a pleasure to welcome mam to Ty Porth and see her settle into her new home.
We are always here if you need anything and we look forward to seeing you again soon
Take care

Regards, The Ty Porth Team.
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Review of

Hallmark Ty Porth

from L D (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone is very professional and friendly. They have really helped my Mum settle into the residential area.Always staff visible and ready to assist with a smile. Always encouraging and nothing too much effort. The home is always immaculate,warm and inviting. The area where you can help yourself to
fresh coffee or tea is such a treat - and a lovely way to meet other carers or residents. Every service required has been a smooth operation- from hairdressers to gp visits etc. The teams always seem to work well together like a tight ship. Communication has also been a plus point - where any worries about mam have been conveyed and alleviated.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you so much for this kind feedback, I will ensure to share this feedback with the team. It is great to hear that you are happy with mums care provision.
We look forward to speaking and seeing you soon.

Kind regards, Ty Porth
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Review of

Hallmark Ty Porth

from F W (Wife of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been very positive my husband is receiving very good care. The staff are friendly and helpful.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you for your positive review and your kind words. I will ensure to pass this onto the wider team.
Take care and we look forward to seeing you soon.
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Review of

Hallmark Ty Porth

from M W (Niece of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely happy with all aspects of Ty Porth . My aunt has been unsettled in the evenings and the staff have been so patient and understanding with her , she has been referred to all the necessary medical depts. and is receiving appropriate medication .
We visit regularly and always find the
roomsand public areas clean and welcoming . My aunt likes coming out to the reception area with us for coffee and cake .
From the reception staff who welcome us to the cleaning staff , everyone has been kindness itself to my aunt and to us .
We feel my aunt is safe and well cared for and we can visit and enjoy her company without worrying about her when we leave .
Would I recommend Ty Porth to others ? Yes without hesitation .
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you so much for your kind words, I will ensure to share your words with the wider team. It is great to see you are happy with your aunts care and support here at Ty Porth.
Take care and we look forward to seeing you soon.
Kind regards, Leah.
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Review of

Hallmark Ty Porth

from Elinor P (Niece of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Most helpful in steering us through the experience of arranging residential care for an elderly relative.
Very welcoming and answered all our questions- how er stupid- with patience.
Made the experience of moving in as pleasant as possible for our relative and went out of their way to reassure us that
all would be well ,as it has proved to be.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthHi Elinor,
thank your so much for your kind review, it is a pleasure to have your aunt here with us and to see her settled in her new environment. I will ensure to share your feedback with the wider team.
Take care and we look forward to seeing you soon.
Regards, Leah.
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Review of

Hallmark Ty Porth

from Gail P (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Ty Porth when her health deteriorated & she needed around the clock nursing care.
She was fiercely independent despite her needs, & the Care staff fully respected this & encouraged her to do things for herself whenever possible.
They treated her like the lady that she was,
rather than the old, anonymous person that a recent hospital stay sadly evidenced.
The care that Mum received was second to none & she enjoyed the chit chat & banter, & the company as well.
For our large family it was ideal, as we were able to visit as often as we liked & whenever we wanted, just like when Mum was in her own home.
Various activities are arranged, & even though Mum was on a nursing floor, where most residents were bed bound, everyone was encouraged & taken to that day's event, enabling them to socialise & enjoy something different.
My lasting impression of Ty Porth is one of happy, smiling faces of the Carers & nurses who truly cared.
I highly recommend Ty Porth to anyone & everyone.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthGail,
Thank you so much for your kind words. I will ensure to pass your words onto the wider team. It was a pleasure to take care of mam and to meet you all as a family, take care.
Kind regards, Leah Howells.
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Review of

Hallmark Ty Porth

from Neil G (Son of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was not looking forward to the day that my mother was being moved into the Care Home, I was expecting resistance and a lot of tears. How wrong was I. From the moment my mother entered the home, the staff all came to introduce themselves, they showed her the bedroom and then showed her around the various
facilities on the floor. The staff made such a fuss of my mother that she felt safe and protected and that gave her the reassurance she needed, it was such a difference after spending over four months in hospital. My mother settled in to her new surroundings very well, she is participating in all the activities and as already struck up a number of friendships with the fellow residents. The staff are always free to have a chat when I visit, as I tend to ask a lot of questions and any health issues with Mam they have phoned me to keep me updated. Thank you very much and keep up the excellent care that you provide.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you so much for your kind words and 5* review! It has been a pleasure to see your mam settle into her new environment.I will ensure to share your feedback with the team.We look forward to seeing you again soon. Kind regards.
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Review of

Hallmark Ty Porth

from Tracey H (Next of Kin) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the CARE HOME enough because that is exactly what it is the level of CARE is amazing. My loved one hadnt sat in a chair in hospital since november. When he arrived at Ty Porth in may the next day he was up in chair and joining in fab activities. We are so pleased. Thank you to all the
staff at Ty Porth it means I can look after my own health issues knowing hes looked after better than I can manage.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you so much for you kind words and your 5* review. I will ensure to pass your kind words onto the wider team. It is a pleasure to see that you are happy with the care that your loved one is receiving. As always, if you need anything please do not hesitate to let us know. We look forward to seeing you again soon. Regards.
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Review of

Hallmark Ty Porth

from Vincent R (Son of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful, and always keen to help. Nothing is too much trouble for them. The home is clean and tidy. I moved my mum from another Care home, and glad I did, as she is well looked after and safe. I have no concerns about her welfare. I would recommend this home to anyone
looking.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you for your kind, 5 star review! It is great to see that you are happy with the care provision that mam is receiving here at Ty Porth Care Home. I will ensure to share your kind feedback with the wider team. We look forward to seeing you soon , take care.
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Review of

Hallmark Ty Porth

from Paul S (Son of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff and great facilities makes me feel reassured my Mums in Safe and caring hands.
Lovely communal areas and Garden and staff always make you feel welcome.
Lots of entertainment for residents.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you for your 5 Star review! It is great to hear that you feel reassured whilst mam is here at Ty Porth Care Home. I will ensure to pass your kind words onto the wider team. We look forward to seeing you soon.
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Review of

Hallmark Ty Porth

from Margaret M (Wife of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved into Ty Porth Care Home in June 2025. It could have been a difficult transition from hospital to care home, but it was handled with care, respect and understanding of the individual. My husband has since settled well. I am very happy with his care at Ty Porth Care Home.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you so much for your kind words and 5 star review! I am glad the transition to Ty Porth was handled with care, respect and understanding. I will ensure to share your feedback with the wider team. We look forward to seeing you soon. Kind regards.
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Review of

Hallmark Ty Porth

from Patricia R (Sister-in-law of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Never thought my sister-in-law would be so happy.
All staff are caring and friendly, and thoughtful.
Food excellent.
Medical attention for residents' needs, "second to none."
For us as a family very reassuring to know that my sister-in-law is safe and happy.
Rooms are clean and kept tidy.
Big
thank you to all.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you for taking the time to leave us such a kind review. It is our pleasure to take care of your sister in law and it is great to see her settled and happy in her environment! I will ensure to share your kind words with the wider team. Take care and we will look forward to seeing you soon!Kind regards, Leah Howells.
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Review of

Hallmark Ty Porth

from Robert G (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the experience has been great for the family, but more importantly for my father. As stated, generally a good experience provided.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you very much for taking the time to leave a review at Ty Porth Care Home!We look forward to seeing soon.
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Review of

Hallmark Ty Porth

from K L (Son of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole process of arranging care for my mother was seamless and efficient from start to finish.
Having had a bad experience with a previous care home, to date we have found Ty Porth to be excellent in its care and facilities.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you so much for your kind review, I will ensure to share this with the team. I am glad that the process was seamless and you have had a good experience here at Ty Porth Care Home. It has been great to see your mother settle well here at Ty Porth and you know where we are if you or your family should need us! Take care and we look forward to seeing you soon. Kind regards, the team at Ty Porth.
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Review of

Hallmark Ty Porth

from Hayley H (Daughter-in-law of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding the right residential setting for our Mam was a priority and we viewed a few prior to Ty Porth.
As soon as we entered we were greeted warmly and invited in to view the home.
We wanted our Mam to be in a place where she would be treated as family by the team and this is certainly the case.
Everyone is wonderful with her. We wanted a clean environment, a host of activities for her and healthy and nutritious food. Ty Porth provides all of this and more.
The administration team helped us with everything in getting Mam across from hospital. And the team caring for our Mam cannot do enough. They are absolutely brilliant.
We are so pleased with how the transition for Mam has and is going. We feel that Mam is safe and well cared for and will live a happy life in their care.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you for your kind words, I will ensure to share your kind words with the wider team. Seeing a 5* review is outstanding, thank you for your kindness! I am so glad you are happy with how mam has settled and the care that she has been receiving here at Ty Porth Care Home. You know where we are when you need us, we look forward to seeing you soon. Kind regards, Ty Porth Care Home.
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Review of

Hallmark Ty Porth

from Shirley M (Friend of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are close friends with a resident, she has been a resident with you since Nov 24.
During this 3 months we can only say she has had first class care from all your staff. Trusting she will be with you and your care always.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you so much for your kind review, I will ensure to share your outstanding 5* review with the wider team! It has been a pleasure to see your friend settle into Ty Porth Care Home. You know where we are if you need us at any time and it will be great to see you again soon. Kind regards, The Ty Porth Care Home Team.
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Review of

Hallmark Ty Porth

from James C (Son of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having spent plenty of time researching and visiting numerous potential homes for my mother, I chose Ty Porth. My experiences since Mum became a resident in September 2024 have fully vindicated my decision.
The staff are exceptional and provide me with the comfort that Mum is being exceptionally well
looked after.
Whenever I visit, all staff are really welcoming and without prompting or checking notes can give me an excellent summary of how Mum's faring along with which in-house activities she's been attending.
Mum's ensuite room was completely refurbished before she arrived and the whole home is really well-appointed with top-class facilities and impressive catering. Having visited numerous other homes, I couldn't be more impressed with the quality and personal attention offered at Ty Porth.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthHi James, thank you so much for sharing such a lovely review! It is a pleasure to see that you are happy with the care that mam receives here at Ty Porth and it is great to see that mam has settled in well. You know where we are if you ever need anything and I will ensure to share your kind comments with the team! We look forward to seeing you soon, take care.
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Review of

Hallmark Ty Porth

from Ellen P (Daughter of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved into Ty Porth in November. Reflecting back on the anguish we experienced making the decision for Dad to move into care and where we are now are two very different places.
The staff couldn't have done more to welcome my Dad. Everyone we met was happy and positive. Nothing was a problem.
He
has adjusted well joining in activities and eating well. He is happy and says the staff treat him with respect and dignity. He feels like he still has control over his life and can make his own decisions.
Every day I visit Dad he is happy and talks about something that has happened. Classes he has tried, entertainers and even lamas that have visited.
We need not have gone through all that worry and I can honestly say I am more than happy that my dad is living in the best place for him and he is receiving all the support he needs. Peace of mind at last.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthHello, Thank you so much for the kind review, I will ensure that I share your kind words with the wider team. I am so glad that you are pleased with the care that Dad receives and that he has settled well at Ty Porth Care Home. We look forward to seeing you soon, take care.
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Review of

Hallmark Ty Porth

from R S (Granddaughter of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ty Porth Care Home is probably the best care home I have ever come across. The staff are exceptional and they made the whole process run smoothly when I had to make the difficult decision to move my Grandmother into a home. The communication is fantastic and I am very happy that my Nan is being well
looked after and is happy.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthThank you so much for your kind words and your outstanding review, it is appreciated and I will share your comments with the team. I am glad that you are happy with the care that nan receives whilst here with us at Ty Porth Care Home. It is a pleasure to have nan here with us! We look forward to seeing you soon, take care.
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Review of

Hallmark Ty Porth

from Kelly R (Niece of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was always worried about choosing a care home for my elderly aunt but Ty Porth was my first choice and luckily that's what we had! The staff are absolutely amazing, from walking through the front door to walking through corridors everyone is so happy, chatty, friendly and polite and goes above and beyond
for everyone, my auntie has settled very well there and gets on with all the staff. I couldn't wish for a nicer place for my auntie to spend the rest of her days, a few of the girls on floor two are just the best, one of the nurses is so friendly and can't thank them enough for all they do! Keep up the good work girls, a massive thank you from myself and my family, you all deserve 100 stars.
Reply from Leah Howells, Business Support Manager at Hallmark Ty PorthHi Kelly, Thank you so much for such a lovely review! I will ensure to share your kind comments with the team. We are so pleased to see how well your aunt has settled. We look forward to seeing you in the home soon, take care!
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Awards / Recognitions (29)

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