Care Homes Owned by Hallmark Luxury Care Homes in Merthyr Tydfil

Well done to al

All staff are kind and caring. A wonderful atmosphere, they encourage and support family and friends visiting. Very clean and welcoming. High quality food. Very inclusive and a variety of activities. Access available 24/7 to meet family availability. Not one negative experience with any staff members. Support keeping family relationships.

Fantastic care from the whole team, from initial enquiry to when you walk through the doors. Every team member shows genuine care and compassion. They showed my dad the highest standard of care through the end of life care, as well as always ensuring his family were cared for. We can never thank them enough.

Thank you so much to all.

My daughter is happy and so are we.

Every aspect of my mother-in-law's care at Greenhill Manor was excellent. All of the staff were very pleasant, caring and understanding.

The care home is well managed and has a warm, welcoming atmosphere at what could be a difficult time.

My dad moved to Greenhill Manor in January 2023 after a 4 month stay in hospital. When he moved in he was underweight (wouldn't eat in hospital) and although he took a few weeks to settle he flourished and put a healthy amount of weight on due to the amazing food served. The staff in reception, the kitchen, laundry, activities and maintenance showed my dad love, dignity and respect right up until he passed in May 2025. It was so comforting to know he was safe and well cared for. He was a real character and staff, residents and visitors loved him. We loved our visits with him and I'm so grateful that we chose this home for him and would 100% recommend it to any family considering a home for their loved one. Thank you Greenhill Manor, as dad would have said 'It's been a blast'

Since our son has been in Greenhill Manor, we have both seen really positive and good changes in him. His mood, his mobility and his awareness. We felt this is due to the care & concern all the staff have towards him. Thank you.

I am so glad my son is in Greenhill Manor what amazing staff and the care he is receiving is amazing. I cannot praise Green Hill enough the food is fab, and nothing is to much trouble always so helpful. I can't thank them all for the care and support my son is receiving.

My aunt, who is severely restricted in her movements, has been resident at Greenhills Manor since 2017 and has been given all the care and attention I could have wished for. Now in her early 90s she is comfortable and happy. She has a good rapport with all her carers who seem to know how to get the best out of her. She eats well and enjoys her food, which always seems to be fresh cooked and appetising. The building is spacious, light and airy and It is a pleasure to visit every week and I am happy to recommend it to others.

My mum went into the care home just before Christmas in 2023, she had end stage dementia and we had struggled to find a place to take her because her behaviour could be challenging. My mum was in the home until December this year when she passed away. During this year we visited her along with my dad who is 95. I cannot fault the level of care my mum received during her stay and the level of kindness shown to me and my dad during this time. The home itself is lovely and the food excellent. My first experience of this was Christmas Day 2023 when the residents and some guests were being served prawn cocktails, Christmas dinner with all the trimmings and pudding, it looked delicious. The activities were plenty and well organised but what makes the home is the staff. In the year my mum was there I have to say there was nothing too much trouble and they worked around my mum's needs so as not to upset her. I can only say if you are looking for a home you will not get a better one.

I am very impressed with how the nursing home is run, the staff are very helpful and approachable. The nursing staff are reliable and very efficient and look after the residents with the proper care and attention.

I felt deeply welcome upon entering the home to visit my friend. The staff even made me a cup of tea as I was on crutches. The bread pudding was so delicious and a treat to share in a calm and cosy environment. I would recommend Greenhill Manor to my nearest and dearest as I was so impressed when shown around the house. Thank you everyone for your humble service to the residents.

Excellent staff and facilities. Father-in-law is enjoying the activities, after being in hospital for 8 months, settled well into the care home and made to feel welcome.

The standard of the food is excellent and the general atmosphere in the home is very good. My mother-in-law is very well cared for and she feels that she is at home.

My experience of the home is excellent, staff are very good and helpful, they show so much care for all the residents and their families. Activities are fantastic you couldn't ask for anything more. Can't thank them enough for the care they have given to my mother.

The staff have been amazing and have been outstanding at getting my father settled. They are giving him another chance at living the life he had before becoming ill.

My son is happy at Greenhill Manor, he has made friends and receives the best care.

My husband and I visit our great friend between 2 and 3 times a week and are always struck by the warmth and friendliness of all the staff at the home. The care received there is second to none and the clients are treated with dignity and respect at all times. Our friend settled in extremely quickly and is happy and content in this new home from home.