1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Hallmark Luxury Care Homes
  4. Locations Owned by Hallmark Luxury Care Homes in Berkshire

Care Home Owned by Hallmark Luxury Care Homes in Berkshire

Jobs
9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hallmark Luxury Care Homes in Berkshire

Only the locations & reviews in Berkshire for Hallmark Luxury Care Homes are showing below.

View the details of all 23 locations (with 2411 reviews) owned by Hallmark Luxury Care Homes

Hallmark Luxury Care Homes Locations in Berkshire (1)

 - Browse 1 Care Home owned by Hallmark Luxury Care Homes in Berkshire
List View
Map View
Sort By
Hallmark Alexandra Grange
Oaklands Drive, Wokingham RG41 2SA 
9.9 125 reviews
Hallmark Alexandra Grange, Wokingham, Berkshire
"My husband has been in Alexandra Grange for 8 months and settled in very quickly. It feels like home, staff very friendly and there are…"   Read all 125 reviews
  • from £1,720 / week
  • 58 Rooms
Location Type Care Home

Nestled in the heart of Wokingham, Hallmark Alexandra Grange is a place where residents can thrive. This 58-bed luxury home offers luxury with a homely touch while providing award-winning ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Hallmark Luxury Care Homes Reviews in Berkshire (125)

9.8

Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.820) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

Overall Experience
  • 101
  • 22
  • 2
  • 0
  • 0
Date Published
  • 125
  • 16
  • 20
  • 26
  • 99
Reviewer Connection to Hallmark Luxury Care Homes
  • 49
  • 25
  • 15
  • 9
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Hallmark Alexandra Grange

from B B (Wife of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Alexandra Grange for 8 months and settled in very quickly. It feels like home, staff very friendly and there are lots of activities (although he doesn't join in).
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for your kind review, it's a joy to read that you feel at home with us at AG.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Teresa L (Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for just over a year, and I find it very comfortable. Everything is so nice, well done. All the staff are pleasant and efficient. I have been a Senior Nursing Officer in my career, so I know what I am talking about, and I like what I see.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you for your lovely feedback, which will be shared with the team. It's our pleasure to have you as part of the family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Margaret B (Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very happy place to live. The staff are excellent without exception. There are activities and entertainment for all abilities. Visitors are most welcome. So that our families feel happy for us.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeIt means so much to us that you're happy at Alexandra Grange. Thank you for your lovely review and it's a pleasure to have you with us as part of the family
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from H M (Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my stay, the staff have been caring and helpful at all times. I am very happy here.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for your kind review. We love having you as part of the AG family!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from S B (Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really comfortable and happy here.
Reply from Pinky Ibarrientos, General Manager at Hallmark Alexandra GrangeThank you very much for your kind words. Were delighted to hear that you are feeling comfortable and happy here. Your feedback means a great deal to the whole team, and we remain committed to ensuring you continue to feel well cared for and at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Sheila R (Daughter of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family was celebrating my mum's 96th birthday. It was our sincere thanks, it was made especially better by the receptionist, who was lovely as usual. Laurna made it wonderful.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for your kind words about your mother's birthday celebration with us, it was such a joy to host.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Maureen B (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the 4th of May, it was my mother's 96th birthday. We had 20 friends and family at Alexandra Grange to celebrate.
I cannot overstate enough how helpful all the staff were in making the afternoon such a success -
The lifestyle team for decorating the room. Pedram, Lorna, Vanya.
The staff member
who ensured mum (Mary) looked 'party ready'. We are so grateful.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThis is so lovely to hear! We're so pleased that Mum had a fabulous birthday with us, it was our pleasure to host! Your kind words will be passed on to the team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from David T (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care home.
Great staff.
Lovely atmosphere.
Cakes not bad too!!
Keep it up.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for taking the time to leave us a lovely review. We're glad you enjoy the cakes! :)
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Helen S (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best care home I have come across. The thing I love the most is the personal, family, and community feel it has. All the staff seem to have such personal knowledge of the residents and take time to talk to them. The cage at the entrance gives a lovely, vibrant atmosphere, and it's lovely
to connect with others in there. My mum is very well cared for and always seems happy.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThe best care home! What a lovely compliment. We really appreciate you taking the time to leave us such a brilliant review. It's our pleasure to have Mum with us!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Anne W (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As shown below, I feel Alexandra Grange is an excellent home for my mother. The care she gets has contributed to her longevity of life. I always enjoy visiting. The staff are cheerful and caring (towards me as well!). We made the right decision a year ago. Mum has settled and is content. She talks about
her friendships with other residents and some of the activities she enjoys. I know she is safe and comfortable - a huge relief. I no longer feel responsible for her care. Nor do I worry about her. Great.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for your lovely review, we're so pleased that you now have peace of mind and we love having your mother here with us at AG.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Andrew P (Son of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for my 99-year old father, no complaints! He is very happy here.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeWe're thrilled to have your father here with us as part of the AG family. Thank you for the lovely review, which will be shared with the team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Helen F (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Booked lunch in the gardenroom through Lorna for 5 people
It was fabulous, they set the table, provided drinks, cutlery, serviettes, and crockery. I just took in the food. Excellent service from all, including Lorna at reception and Ellie for the day, all the tables, etc.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeWe're so pleased that you had a pleasant dining experience with us, thank you so much for your kind feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Nikki E (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went into Alexandra Grange last October to be with my mum. Unfortunately mum passed away at the beginning of December. Dad was going to leave Alexandra Grange, but at the last minute, decided he wanted to stay. He had made many friends, not only with the lovely staff, but also many other residents.
Dad is certainly kept busy with the many activities on hand and always enjoys meeting family and old friends for a drink in the coffee shop. He is certainly being looked after and looks very well for his 91 years.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for your kind words, they mean a great deal to us and it's our privilege to support your father who is such a cherished member of the AG family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Emma C (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alexandra Grange is a community where all personalities are catered for and nurtured
The staff treat the residents with respect and care enabling them to pursue interests and take up new ones
A very good activity programme is in place with frequent extra events eg the 15 th anniversary of the home
where mum and I and my husband enjoyed delicious food and cake and mum loved the live saxophonist.
They have live music every week
Rooms and en-suites are cleaned extremely well and laundry is done with care
Mum could visit a hairdressers in the home every week and have her nails done too
From the cheery welcome at reception to all staff family members become part of the Alexandra Grange community too.
The food is exceptional and mum loved it the chefs went over and above for the residents
You can visit at any time and when residents are not well the staff are amazing
I can highly recommend
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeEmma, thank you ever so much for such a glowing review, it's very kind of you. It means a lot to us that you feel so positively about Alexandra Grange and everything we offer here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Geraldine N (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home! They truly care for their residents. The staff are engaged and find time to focus on the residents and support the families . Mum had dementia and Parkinson's so she needed a lot of support.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for taking the time to leave such a lovely review, which will be shared with the team. We're so pleased that you're part of the Alexandra Grange family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from M C (Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the other residents and activities.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you for your kind words. It's a pleasure to have you with us as part of the AG family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Laurie C (Husband of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife of 60 years joined Alexandra Grange in August , with Vascular Dementia having been living at home with it for three and a half years. I chose this home after a careful review of a number of homes in the area. I am very pleased I did. Alexandra Grange, is a well managed home,with a care staff
that are really responsive to the needs of the residents and show real empathy when interacting with both them and their families. The home is always warm, kept in super clean condition, and the food menu ( which is sent to families weekly) is varied and healthy. There is daily activity arranged for the residents,again well planned and executed,.My wife has needed medical attention a number of times this has always been actioned promptly,with a call out Doctor if needed, and I have been kept up todate
It's a big decision to move a loved one into care , but I will always remember my wife saying ,unprompted one day "I like it here".that made me feel so pleased with that decision.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so so much for your kind and detailed review, Laurie. It is an honour that you chose us to support your wife here at Alex. We know it's a massive decision and the fact you feel so positively and trust us really makes us feel very proud. Thank you for being part of our family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Carolyn H (Daughter of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited the care home to see whether it would be a place my mother would like for her final dementia journey.
What I saw and heard was way beyond my expectations. Firstly the building itself was spotlessly clean and welcoming. The decor was calming, bright and homely. The receptionist was friendly
and helpful. I was introduced to Lorraine and offered a drink. She was very interested in Mum's family history, likes, dislikes , health and current needs. I was given an extensive tour and introduced to several members of staff and patients. I was allowed the time and respect to observe, ask questions throughout. To be honest I could not fault anything. What a wonderful care home that truly puts everything into making the residence stay dignified, enjoyable, entertaining, engaging and interesting. I would have no hesitation in passing Mum into their gentle care.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeCarolyn, what an an absolutely heartfelt review. We thoroughly enjoyed reading your words about your recent visit and I'm so pleased that you went away with such a good impression of the home and team. We pride ourselves on the high standards of service, care and environment which we offer here at Alexandra Grange and it would be our pleasure to have Mum with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Tim D (Son of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly easy to visit when convenient and a pleasant environment. It's a happy place and not sterile like some others homes locally. Rooms are light bright and spacious. Service users are encouraged to eat with others rather than in there room and there's a good cross section of activities
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for your kind words about Alexandra Grange. It was a pleasure to care for your mother following her hospital stay. Please do get in touch if you need any further support in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hallmark Alexandra Grange

from Liz M (Wife of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's Alexandra Grange staff from every department work jointly to ensure the needs and well-being of residents are met in a friendly and supportive way. Regular management meetings held for both residents and relatives encourage feedback and inclusion. The well-being of relatives is of equal importance,
and an active support group for relatives of residents with dementia has proved invaluable. The aim is to make both residents, relatives and staff feel part of the wider Alexandra Grange family, adding to AG being a warm, caring and professionally run home.
Reply from Charlotte Bennett, Customer Relationship Manager at Hallmark Alexandra GrangeThank you so much for your kind words, which I will share with the team. It's our pleasure to have you as part of the AG family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (29)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Luxury Care Homes to verify any information. View our terms and conditions. Hallmark Luxury Care Homes has a Platinum Service – more info.