Hallmark Luxury Care Homes in Essex | 3 Care Homes

Review of
Hallmark Anisha Grange
from J R (Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

The customer relations manager is really helpful and keeps his promises. Along with the day and night teams, they work to make it a pleasant place to stay. The senior team are very good at administering the medication at the necessary times as well as being part of the care staff.
I feel really looked

after and I am enjoying all the lovely food.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your kind words and ill be sure to pass this on to the team, It's lovely to hear that you feel looked after and that your enjoy the food.

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Review of
Hallmark Anisha Grange
from Robert S (Son of Resident) published on 10 November 2025 Submitted via Website • Report

Overall Experience

I have nothing but praise for the Anisha Grange team, particularly during my Mum Rosalind's end-of-life care.
- Staff are professional, empathetic, compassionate and attentive; they go over-and-above
- Range of services offered are comprehensive and met all Mum's/our needs and hopes
- Accommodation

was superb and very clean
- Flow of information to relatives was clear, concise and timely
- Nedical facilities are first-class, including communications with local health providers; the incumbent health professionals are SO knowledgeable and managed Mum's health and dementia-related issues superbly
My Mum was cared for and was able to reach the end of her life with dignity. You can't hope for more than that.
One example - just before her death one staff member - Hettie - washed her and brushed her hair, saying it was important for her to look her best for what was to come. That sums up the superb staff ethos and compassion.
Thank you to ALL staff who cared for my Mum.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your kind words and ill be sure to pass this on to the team and Hettie, Personally. Its amazing to hear your feedback and we are so grateful to have had Mum with us.

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Review of
Hallmark Hutton View
from P S (Daughter of Resident) published on 24 October 2025 Submitted via Website • Report

Overall Experience

I cannot thank the entire team at Hutton View enough for their sensitive care, empathy, skills, professionalism and thoughtfulness throughout recent weeks. Our mum was part of the superb nursing community for almost two years and her last weeks were managed incredibly carefully; ensuring that her wishes

were respected, that she was not in pain and that we, as a family, felt informed and supported. Thank you everyone.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback, it was our pleasure to be able to support Mum and you as a family. We shall pass your incredible feedback on to the team here at Hutton…read more

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Review of
Hallmark Anisha Grange
from N F (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

It has taken me some time to be able to write this review following my mums passing but in a very short summary I would note it is a business first and foremost.
I don't have an issue against the care staff, they do their best however there are not enough present - one day I had to fetch them to lift

and move another resident from the floor but in order for two people to attend I then had to sit with and watch the remainder of the residents - thankfully nothing happened but for the money paid to me this was not acceptable.
My issue is actually with the management in situ at the home. This first started when I was concerned with the level of weight my mum was gaining being over fed when she already had high cholesterol. I raised this with the then manager who advised that the dementia will kill her before the cholesterol does, which, from a customer service perspective, set the tone thereafter.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha Grange

We understand how difficult it must have been for you to write this review during such an upsetting time, and we truly appreciate your feedback. Delivering high-quality service and exceptional care to…read more

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Review of
Hallmark Anisha Grange
from A C (Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

When I arrived, my anxiety symptoms were extremely high within the first two weeks. I recognise how much they has dissipated due to my care here. I am sleeping so much better due to everyone involved. A very good experience. Which will give me more purpose in my life. Thank you.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your lovely words. We are so glad to hear that you as sleeping so much and that you having a good experience. I will be sure to pass on your feedback to the team.

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Review of
Hallmark Anisha Grange
from S U (Friend of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

From the very beginning, everything has run welland our friend has improved ever since coming to Anisha Grange.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha Grange

Thank you very much for your lovely comments and review ; we are so glad your friend has settled in so nicely atAnisha. we will be sure to pass this on to our team

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Review of
Hallmark Anisha Grange
from Ann U (Friend of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

Everything about my friend's experience of moving into Anisha Grange has been first class. The staff are polite, welcoming and have time to make sure that she is comfortable, happy, safe and well looked after. Communication for me has been excellent with a follow up call a week after her arrival. This

is a care home that really cares.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha Grange

Thank you very much for your lovely comments and review ; we are so glad your friend is enjoying there time here with us. we will be sure to pass this on to our team

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Review of
Hallmark Anisha Grange
from Janet M (Sister of Resident) published on 13 October 2025 Submitted via Postal Card • Report

Overall Experience

A lovely home for all residents. Pleasant to visit. Staff very welcoming. Plenty of activities for all. Excellent service.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha Grange

Thank you very much for your lovely comments and review ; we will be sure to pass this on to our team.

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Review of
Hallmark Admiral Court
from Liz H (Niece of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

My Auntie Pauline recently had a fall resulting in a visit to A&E which confirmed she had broken her hip. The carer, Sam, went in the ambulance with Pauline and stayed with her until my sister was able to get to the hospital. Pauline has dementia so this must have been a very frightening as well as

painful experience for her. It was such a relief knowing that she had Sam with her to reassure and calm her.
I am so very grateful that Pauline is receiving such outstanding care and support from all of the wonderful team at Admiral Court.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you so much for your kind words, i will pass them on to Sam and the team.

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Review of
Hallmark Anisha Grange
from Joan G (Respite Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

I have had excellent care from the time I arrived from all the staff. They are all considerate and caring, with plenty of time to give to my needs. The food has been excellent and beautifully presented, and appetising. No regrets or complaints.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your lovely feedback, It has been an absolute pleasure having you at the home. I will be sure to share you kind words with the team.

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Review of
Hallmark Hutton View
from Dianne W (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

My mother was a resident for a brief time following hospitalisation after a serious fall. She was very unwell on admission and sadly passed away due to complications linked to the fall. The care and compassion mum received was unrivalled. All the staff were so kind to mum, but one member of staff went

above and beyond her role to help all the family cope at this sad time. (Shame I can't name her). So thank you all for allowing my mum to have calm and dignified final days, I really can't thank you enough.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you Dianne for time you have taken to provide us with your feedback, it was our pleasure to be able to support Mum, yourself and your family. We shall pass your lovely feedback on to the team…read more

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Review of
Hallmark Hutton View
from Cheryl S (Friend of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

I moved my friend to Hutton View 10 months ago, from another unsatisfactory care home. Since her move, my friend is much happier. The staff are all excellent and extremely friendly. Nothing is too much trouble. The food is of a very good standard, with lots of options available. The home is very well

maintained and is a very nice place to visit. I would highly recommend Hutton View to anyone looking for a high quality home.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback. We shall pass your lovely comments on to the team here at Hutton View.

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Review of
Hallmark Hutton View
from C C (Grandson of Resident) published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

I can not thank the staff at Hutton View enough; the care and dignity they give to my grandad is outstanding. The food catering staff and housekeeping are always happy to help. Management are always approachable. Well done to the team, you make a difference every day with your friendly smiles and warm

welcome.

Reply from Louise Baxter, General Manager at Hallmark Hutton View

Thank you so much for taking the time to review your experience at Hutton View and we are so pleased you are happy with your grandad's care. We value feedback as it helps us to shape the service.

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Review of
Hallmark Hutton View
from Margaret S (Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

I have been at Hutton Vierw for two and a half years now, and I could not be happier. I truly can't fault the service of the team. One particular member of the management team stands out for being exceptionally caring, helpful and easy to talk to. Their always willing to sort out any problems and regularly

take me out to the garden because they know how much I love it. That simple act brightens up my day and makes me feel seen and valued. They always involve me ,and a joy to be around. The whole team is incredibly friendly and attentive.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for your kind words, we shall pass your lovely comments on to the team here at Hutton View.

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Review of
Hallmark Anisha Grange
from Louise W (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report

Overall Experience

My father is a resident at Anisha Grange, and I can honestly say the care by all the staff is brilliant. Every person in every department is so friendly and approachable.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for your lovely review. It has been an absolute pleasure getting to know dad and all the family.

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Review of
Hallmark Hutton View
from M Y (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

Our father has only been a resident for a few months, but he has settled in very well. All the staff are so welcoming and always greet him by name. The pre-assessment was very detailed & we met with management after the first 2 weeks to clarify some things that had not been communicated to all staff.

As a family, we love the facilities on offer and that there are a variety of spaces to sit together. We also feel welcome to visit anytime. I feel more relaxed knowing Dad is being well cared for and that there is always someone on hand if he needs help.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for your kind and thoughtful words. We're truly grateful you took the time to share your experience, and we're delighted to hear that your father feels settled. It means a great deal…read more

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Review of
Hallmark Admiral Court
from Darian B (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report

Overall Experience

Spent a lovely lunch in the bistro with my mother wonderfully organised by the hospitality services manager. We sat afterwards in the garden enjoying the sunshine with tea and biscuits admiring the well tended garden. Before all that my mother enjoyed entertainment organised by the social staff. Thank

you for all your hard work.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you for your kind words. We are pleased you enjoyed your lunch with your mother and also enjoying the sunshine and the beautiful gardens we have at Admiral Court.

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Review of
Hallmark Admiral Court
from R S (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

My family member recently began a stay at Admiral Court to recuperate from an operation and I have been very impressed with the standard of care. First and foremost, the staff are knowledgeable, attentive and sincerely kind to residence and visitors alike. They have promptly addressed all aspects

of care, taken the time to answer all our questions, and really seem to be on the ball. The standards around the home are high, for example in the food, the quality of the furniture and in the range of facilities and activities available for residents. The staff clearly take the time to build a bond with the residents, talking and laughing with them, playing games, etc. rather than simply housing them, and I think that empathy is really important. I feel my family member is in good hands which is super reassuring.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you for your kind words. We are so pleased your dad is settling well into Admiral Court and that you are happy with the care and first impressions as we know how difficult it can be for the…read more

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Review of
Hallmark Admiral Court
from B N (Sister of Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

My brother has just recently moved into Admiral Court and I couldn't be more delighted at the care and thoughtfulness he is receiving. The staff smile and actively get involved with the residents, the managers find excellent solutions for his particular needs, listening carefully and ending with reassurance,

the chef left us (his relatives) a tray of cakes on the first day, fresh flowers in his spotlessly clean room, his clothes all sorted and accessible. He is safe, the admin has all been completed, physio/district nurse have already visited, he's dared to leave his room and go into the lounge with other residents; the activities programme offers such a variety that I know he'll find things to enjoy. My focus is on him regaining his mobility, reducing his fears and socialising - I am really reassured to see this already starting to happen.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you for your kind words, i am so pleased your brother is settling in very well here at Admiral Court and that you are reassured of the quality of care and support he is receiving and will…read more

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Review of
Hallmark Hutton View
from Debbie C (Relative of Resident) published on 21 March 2025 Submitted via Postal Card • Report

Overall Experience

I cannot express my gratitude enough to the staff of this amazing care home, there are not enough words to describe their outstanding care, compassion, advice and support of not only the residents but also the associated members of the 'residents' family. The whole ethos of this home is exceptional

and the quality of care is outstanding. The meals, housekeeping, care, cleanliness and overall welcoming feeling is a credit to your staff.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for your lovely kind words. We shall pass your comments on to the team here and it is our absolute pleasure to be able to provide care and support to your loved one.

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Care Homes Owned by Hallmark Luxury Care Homes in Essex

Hallmark Luxury Care Homes Locations in Essex (3)

Hallmark Luxury Care Homes Reviews in Essex (278)

Hallmark Anisha Grange

Hallmark Anisha Grange

Hallmark Hutton View

Hallmark Anisha Grange

Hallmark Anisha Grange

Hallmark Anisha Grange

Hallmark Anisha Grange

Hallmark Anisha Grange

Hallmark Admiral Court

Hallmark Anisha Grange

Hallmark Hutton View

Hallmark Hutton View

Hallmark Hutton View

Hallmark Hutton View

Hallmark Anisha Grange

Hallmark Hutton View

Hallmark Admiral Court

Hallmark Admiral Court

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Hallmark Hutton View

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