Hallmark Luxury Care Homes in Essex | 3 Care Homes

Review of
Hallmark Anisha Grange
from Diane C (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

I could not be more grateful for the high level of care that my father is receiving at Anisha Grange. The customer relations manager gave my father brilliant support while he was waiting to move in, and then to get him settled into his room during his first days and weeks. And he gave such a warm

welcome and help to us all as a family, understanding so well what a big move it was. I am so grateful to him, the care home staff and the care team, too numerous to mention - all so lovely and friendly, polite and caring. Communications are superb (e.g. hospitalisation, illnesses). And on top of all this, Anisha Grange is such an attractive place, always with a warm welcome from reception and help on offer for whatever's needed. Thank you all for keeping our father so comfortable, content and safe. Anisha Grange has turned out to be everything I'd hoped for and much more.

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Review of
Hallmark Admiral Court
from K F (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

From our first enquiry the service we have received from all the staff has been outstanding. Their warmth & understanding is exemplary. The home is spotlessly clean. The residents rooms are warm, comfortable and well appointed. The fresh flowers are a very nice touch. The common areas are welcoming

and the overall ambience is relaxing. The catering is impressive with plenty of choices and all food is freshly cooked. The pastries/cakes are delicious! We would recommend Admiral Court without hesitation,

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral CourtThank you so much for your kind words, it means a lot to the whole team here at Admiral Court

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Review of
Hallmark Admiral Court
from Janice R (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

My family and I had to find a care home for our mother as the hospital were discharging her without prior notice. My sister contacted Admiral Court and the Customer Relationship Manager was exceptional. She dealt with the hospital for us and was so supportive we can't praise her enough.
My mother went

into Admiral Court today and was welcomed by all staff and loved her room. .

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral CourtThank you so much for your kind words, I was so pleased to help make a very stressful situation much easier for you and the family. I will pass on your kind words to the team here at Admiral Court.

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Review of
Hallmark Admiral Court
from B K (Sister of Resident) published on 12 January 2026 Submitted via Postal Card • Report

Overall Experience

I have visited Admiral Court in Leigh for the past four yeras to visit my sister. Three afternoons a week, I have found a pleasant atmopshere when I walk in the home an =d during my visits. The staff and carers have always been most helpful.I look forward to my visits.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral CourtGood afternoon,
Thank you so much for your kind words, i will pass this on to the team.

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Review of
Hallmark Hutton View
from A S (Friend of Resident) published on 29 December 2025 Submitted via Postal Card • Report

Overall Experience

Staff are charming and very helpful.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you for your very kind words, we shall pass your lovely comments on to the team here at Hutton View.

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Review of
Hallmark Hutton View
from J M (Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

I felt that I was home from the moment I arrived a year ago. All the staff are my friends. Nothing is too much trouble, and I feel very cared for. They are all brilliant. I have made friends here and have no regrets about living here.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you so much for sharing your experience! We're delighted to hear that you've felt at home from the very beginning and that the team has made such a positive impact. Building a caring and friendly environment is what we strive for every day, and it's wonderful to know you've made great friends here. Your kind words mean the world to us, and we're so glad that you have no regrets about choosing to live here.

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Review of
Hallmark Hutton View
from J S (Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy with my view at Hallmark Hutton View.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you for providing us with such lovely feedback we shall pass your lovely comments on to the team

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Review of
Hallmark Hutton View
from J H (Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

It is an excellent area to live in.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you so much for taking the time to review Hutton View.

At Hutton View, our relationship-centred care approach puts residents and their loved ones at the heart of all we do. It's great to hear you feel we achieved this.

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Review of
Hallmark Hutton View
from Clare K (Sister of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

Our family gathered in the Pineapple Room to celebrate my sister's 90th Birthday. The room was beautifully prepared, and the food so well arranged.
Staff members came in to wish my sister a happy birthday, which was greatly appreciated. All in all, we had a memorable celebration. Thank you so much.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you so much for sharing your experience! We're delighted to hear that the Pineapple Room provided the perfect setting for your sister's special 90th birthday celebration. It's wonderful to know that the food and arrangements met your expectations and that the team's efforts added to the joy of the occasion. We truly appreciate your kind words and will pass your lovely feedback on to the team here at Hutton View

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Review of
Hallmark Admiral Court
from S H (Friend of Resident) published on 5 December 2025 Submitted via Website • Report

Overall Experience

Lovely home.Very comfortable. Always well maintained and very clean. Staff are very kind and considerate. They do lots of activities with the residents and seem well cared for. Nice dinners food always nice and hot! Drinks and pastries, biscuits, crisps and fruit always available for residents and visitors.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral CourtGood morning. Thank you so much for your kind words, i will pass them on to the team. Kind Regards

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Review of
Hallmark Hutton View
from Roger L (Cousin of Resident) published on 4 December 2025 Submitted via Postal Card • Report

Overall Experience

We have just spent 2 weeks in Hutton View, 8 hours a day, with our cousin until the end of her life on 1st November. Having previously only visited for parts of days, we hadn't fully appreciated the extent of care given to residents, nor fully experienced the high standard of the facilities and food

available. My wife and I were given every support by everyone, management, carers and other staff members and our cousin was exceptionally well looked after and held in great affection by both staff and other residents.
It's a loving, caring environment, only fully appreciated by spending the waking hours in the community and getting to know, at first hand, that nothing was too much trouble, both for our cousin and ourselves, as we sat with our beloved cousin as she faded away.
She had obviously developed some close friendships with several of her fellow residents and, over the years, had helped by collecting and delivering the daily newspapers in the early morning - and was also involved with the Residents Recruitment Panel, meeting possible new hires a great idea!
It really is a Care Home - all the staff care and HV was Home to our cousin.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewMany thanks for taking the time to provide us with such amazing feedback. It was our absolute pleasure and an honour to be able to support your Cousin and you as a family. Feedback is an invaluable gift and we will share your comments with the Team here at Hutton View.

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Review of
Hallmark Admiral Court
from Tim W (Son of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

From the day when we made our first enquiry we were provided with all the information we needed to make our decision about my mother's future care. At no time did we feel rushed or pressurised to make such an important decision and we were assisted at every step by positive, friendly, helpful staff.

Now

my mother is residing at Admiral Court her room and all the other facilities are first class. The food is excellent with plenty of choice.

Most importantly every member of staff is welcoming, friendly and all express a positive 'can do' attitude. I cannot speak highly enough about the welcome my mother has received.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral CourtThank you for your kind review. We understand how difficult it is to make a decision to come into care and we are so pleased that we were able to make the decision a little more easier for you all. I will pass on your kind words to the chef and team.

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Review of
Hallmark Anisha Grange
from J R (Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

The customer relations manager is really helpful and keeps his promises. Along with the day and night teams, they work to make it a pleasant place to stay. The senior team are very good at administering the medication at the necessary times as well as being part of the care staff.
I feel really looked

after and I am enjoying all the lovely food.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your kind words and ill be sure to pass this on to the team, It's lovely to hear that you feel looked after and that your enjoy the food.

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Review of
Hallmark Anisha Grange
from Robert S (Son of Resident) published on 10 November 2025 Submitted via Website • Report

Overall Experience

I have nothing but praise for the Anisha Grange team, particularly during my Mum Rosalind's end-of-life care.
- Staff are professional, empathetic, compassionate and attentive; they go over-and-above
- Range of services offered are comprehensive and met all Mum's/our needs and hopes
- Accommodation

was superb and very clean
- Flow of information to relatives was clear, concise and timely
- Nedical facilities are first-class, including communications with local health providers; the incumbent health professionals are SO knowledgeable and managed Mum's health and dementia-related issues superbly
My Mum was cared for and was able to reach the end of her life with dignity. You can't hope for more than that.
One example - just before her death one staff member - Hettie - washed her and brushed her hair, saying it was important for her to look her best for what was to come. That sums up the superb staff ethos and compassion.
Thank you to ALL staff who cared for my Mum.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your kind words and ill be sure to pass this on to the team and Hettie, Personally. Its amazing to hear your feedback and we are so grateful to have had Mum with us.

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Review of
Hallmark Hutton View
from P S (Daughter of Resident) published on 24 October 2025 Submitted via Website • Report

Overall Experience

I cannot thank the entire team at Hutton View enough for their sensitive care, empathy, skills, professionalism and thoughtfulness throughout recent weeks. Our mum was part of the superb nursing community for almost two years and her last weeks were managed incredibly carefully; ensuring that her wishes

were respected, that she was not in pain and that we, as a family, felt informed and supported. Thank you everyone.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton ViewThank you for taking the time to provide us with your feedback, it was our pleasure to be able to support Mum and you as a family. We shall pass your incredible feedback on to the team here at Hutton View.

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Review of
Hallmark Anisha Grange
from N F (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

It has taken me some time to be able to write this review following my mums passing but in a very short summary I would note it is a business first and foremost.
I don't have an issue against the care staff, they do their best however there are not enough present - one day I had to fetch them to lift

and move another resident from the floor but in order for two people to attend I then had to sit with and watch the remainder of the residents - thankfully nothing happened but for the money paid to me this was not acceptable.
My issue is actually with the management in situ at the home. This first started when I was concerned with the level of weight my mum was gaining being over fed when she already had high cholesterol. I raised this with the then manager who advised that the dementia will kill her before the cholesterol does, which, from a customer service perspective, set the tone thereafter.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeWe understand how difficult it must have been for you to write this review during such an upsetting time, and we truly appreciate your feedback. Delivering high-quality service and exceptional care to residents is our top priority and I'm sorry to hear that you feel we have fallen short of the standards we strive for.

Whilst your mother lived with us, we saw a marked improvement in her overall wellbeing. It was a delight to witness the change as a result of the care the team provided. Your mother's love of food was an important part of her daily life and to her overall happiness. We're proud to provide nutritious meals for all residents, and supporting your mother's enjoyment of meals also helped ensure the wellbeing of other residents.

Alongside four healthcare specialists, we explored the best approaches to ensure your mother remained as happy and healthy as possible, with you making the final decisions on the best course of action for her care.

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Review of
Hallmark Anisha Grange
from A C (Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

When I arrived, my anxiety symptoms were extremely high within the first two weeks. I recognise how much they has dissipated due to my care here. I am sleeping so much better due to everyone involved. A very good experience. Which will give me more purpose in my life. Thank you.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you for your lovely words. We are so glad to hear that you as sleeping so much and that you having a good experience. I will be sure to pass on your feedback to the team.

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Review of
Hallmark Anisha Grange
from S U (Friend of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

From the very beginning, everything has run welland our friend has improved ever since coming to Anisha Grange.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you very much for your lovely comments and review ; we are so glad your friend has settled in so nicely atAnisha. we will be sure to pass this on to our team

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Review of
Hallmark Anisha Grange
from Ann U (Friend of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

Everything about my friend's experience of moving into Anisha Grange has been first class. The staff are polite, welcoming and have time to make sure that she is comfortable, happy, safe and well looked after. Communication for me has been excellent with a follow up call a week after her arrival. This

is a care home that really cares.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you very much for your lovely comments and review ; we are so glad your friend is enjoying there time here with us. we will be sure to pass this on to our team

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Review of
Hallmark Anisha Grange
from Janet M (Sister of Resident) published on 13 October 2025 Submitted via Postal Card • Report

Overall Experience

A lovely home for all residents. Pleasant to visit. Staff very welcoming. Plenty of activities for all. Excellent service.

Reply from John Leonard, Customer Relationship Manager at Hallmark Anisha GrangeThank you very much for your lovely comments and review ; we will be sure to pass this on to our team.

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Care Homes Owned by Hallmark Luxury Care Homes in Essex

Hallmark Luxury Care Homes Locations in Essex (3)

Hallmark Luxury Care Homes Reviews in Essex (288)

Hallmark Anisha Grange

Hallmark Admiral Court

Hallmark Admiral Court

Hallmark Admiral Court

Hallmark Hutton View

Hallmark Hutton View

Hallmark Hutton View

Hallmark Hutton View

Hallmark Hutton View

Hallmark Admiral Court

Hallmark Hutton View

Hallmark Admiral Court

Hallmark Anisha Grange

Hallmark Anisha Grange

Hallmark Hutton View

Hallmark Anisha Grange

Hallmark Anisha Grange

Hallmark Anisha Grange

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