Care Home Owned by Hallmark Luxury Care Homes in Warwickshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hallmark Luxury Care Homes in Warwickshire

Only the locations & reviews in Warwickshire for Hallmark Luxury Care Homes are showing below.

View the details of all 22 locations (with 2167 reviews) owned by Hallmark Luxury Care Homes

Hallmark Luxury Care Homes Locations in Warwickshire (1)

1 Care Home owned by Hallmark Luxury Care Homes in Warwickshire
Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA 

9.7 156 reviews
"From the moment I walked through the doors, Anya Court felt so welcoming, bright and beautiful! All of the staff go above and beyond their…"   Read all 156 reviews
Location Type Care Home

Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter,… Read more about Hallmark Anya Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 70 Rooms from £1,710 / week

Hallmark Luxury Care Homes Reviews in Warwickshire (156)

9.8

Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.802) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

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Review of

Hallmark Anya Court

from Lesley C (Daughter of Resident) published on 18 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I walked through the doors, Anya Court felt so welcoming, bright and beautiful! All of the staff go above and beyond their 'roles' and everyone feels heard and well cared for. We are dealing with happy, confident, experienced, friendly, caring, professional and intelligent teams. The
atmosphere can be as busy or relaxed as you want it to be. There are so many options to wander in the beautiful grounds, join in with an activity or sit in a lounge, garden, patio, cafe...
Thank you to the amazing team, our 92 year old Mum loves you.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your experience and your mum's has been so positive. Creating a welcoming, supportive, and vibrant environment is at the heart of everything we do, and it means the world to us to know that you feel that from the moment you walk through our doors.We're especially touched by your recognition of our team - they truly do go above and beyond, and feedback like yours reminds us why we love what we do. It's wonderful to hear your mum is enjoying her time here and making the most of everything on offer, from the beautiful grounds to the many social spaces and activities.Thank you again for your generous words and trust. We feel honoured to care for your mum and to have you both as part of our community.

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Review of

Hallmark Anya Court

from V M (Daughter of Resident) published on 6 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Anya Court for almost a year now. I cannot fault the care, facilities and staff. They all take such pride in their role. Mum is always greeted by her name, acknowledged, and cared for exceptionally.
There is always so much laughter in the home.
It's a great place for your loved ones.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your lovely feedback. We're truly grateful for your kind words and are delighted to hear that your mum feels so well cared for and recognised. We pride ourselves on providing person centred care and this feedback truly demonstrates the excellent work the team at Anya Court provide. Creating a warm, respectful, and joyful environment is at the heart of what we do, and it's wonderful to know that this is shining through. Your support means a great deal to our whole team.

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Review of

Hallmark Anya Court

from R R (Friend of Resident) published on 6 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find staff very friendly and aware of any problems/situations. Our friend is very happy in her surroundings.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your kind words. We're delighted to hear that you find our team friendly and attentive, and that your friend is happy in her surroundings. It means a lot to us to know we're making a positive difference. We aim to offer an excellent service across the home and will discuss with the Hospitality Service Manager how we can on improve the cleaning standards as we strive for continuous improvement.

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Review of

Hallmark Anya Court

from M M (Daughter of Resident) published on 29 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Anya Court, Rugby, for just over a year now. She is living well with dementia and really settled in her community. The nurses and carers go out of their way to ensure she is happy and safe. They are very approachable and nothing is too much bother. The lifestyles team who
arrange the numerous activities are always thinking of new ways to involve the residents; whether their interests are singing, sport, music, art, gardening or cooking, there is something for everyone. Nearly every week, there is a special event to attend as well, such as VE Day celebrations, most recently or dementia week. They help us make special memories together, which is priceless. Thanks to the whole team, not forgetting admin, housekeeping & catering as well!
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for sharing your lovely feedback. It means the world to all of us at Anya Court to know that your mum is happy, safe, and truly at home here. We're incredibly proud of our team across all departments, from our dedicated carers and nurses to the lifestyles, admin, housekeeping, and catering teams, who all work together to create a warm and supportive environment for every resident.Hearing that your mum is thriving and that you're able to make special memories together is exactly why we do what we do. We'll be sure to pass on your kind words to all the team, it will mean so much to them.

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Review of

Hallmark Anya Court

from Philip C (Son of Resident) published on 28 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Just the best place. Mum was so happy at Anya. This is more like home than a 'home'. Staff are great and residents happy. They truly care about people, even the relatives. If I need a care home I would aspire to Anya.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your kind words. It truly means the world to us to hear how happy your mum was during her time with us. Your feedback is a wonderful encouragement to our team and future prospects looking at a suitable care home for their loved ones. Thank you again for sharing your experience

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Review of

Hallmark Anya Court

from F H (Daughter of Resident) published on 27 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home handled my mother's failing health and subsequent death with kindness and sensitivity. At all times mum felt safe, comfortable and loved. The home genuinely care for their residents and their families. I couldn't have asked for more and will genuinely miss them now mum is no longer there.
Mum referred to Anya Court as home and used to say 'they like me there'. When she was in hospital all she wanted to do was go home to her carer family. That says everything about their standards of care.
As her family they have been so good and kind to us.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your kind and moving words. We are truly sorry for your loss and incredibly grateful that you took the time to share your experience during such a difficult time.It means so much to hear that your mum felt safe, comfortable, and loved at Anya Court-and that she saw it as her home. Knowing she felt cared for and valued, and that you felt supported as her family, is the highest compliment we could receive.We will miss your mum deeply and we will always remember her with warmth. Thank you again for your trust-it was a true privilege to care for her

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Review of

Hallmark Anya Court

from Deborah M (Daughter of Resident) published on 27 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just passed away after two years at Anya Court. She was very happy during her time there - happier, in fact, than she had been for years. The care personnel could not have been kinder to her and to us and it was the best decision we ever took when we decided to place her there. We are
more than happy about all details of her life there - food, entertainment, care, medical assistance, comfort of her room. A big shout out to two staff members in particular, without whom my mother's last years would have been so much more difficult, so much sadder. For me, putting a loved one in a care home changed from being a negative step to a positive one. When she passed, my mother referred to Anya Court as "home" - what more can I say?
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your heartfelt words and for taking the time to share your experience during such a personal and emotional time. We are truly sorry for your loss and deeply grateful that your mother felt happy, cared for, and at Anya Court Care home during her final years.It means the world to us to know that she found comfort, joy, and dignity here, and that we could also provide support to you and your family. Your kind words about our team, especially those you mentioned specifically, will be passed on-they will be touched to know they made such a difference.Thank you again for your trust-it was a privilege to care for your mother.

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Review of

Hallmark Anya Court

from Ruth A (Resident) published on 13 May 2025
Submitted via Website • Report
Overall Experience 2.0 out of 5
I spent 6 weeks at Anya Court with full mental capacity. A doctor did a weekly round of patients registered with a local practice, but in fact he was physician assistant and it was a video call with the head nurse, she described patients symptoms, diagnosis often occurred without patients being examined.
Prescriptions were emailed to a pharmacy in Nuneaton and often took 48 hours to be delivered, causing delayed treatment. One qualified nurse cared for about 80 residents at night, that nurse was often very stressed, and could be an agency nurse unfamiliar with the home. Everything that visitors and relatives might see, furniture, decor, communal lounges, coffee bar and food was good. The hairdresser was a bonus, no physiotherapy, and only low key chair exercises, I left the home less physically fit than when I arrived as there was no provision for regular exercise. Mental stimulation focused on residents with poor capacity, many brighter residents were bored and unhappy.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you for your feedback - we value both positive and constructive comments to help us improve. We're pleased you enjoyed aspects of your stay; it means a lot to the team. We're sorry other parts didn't meet expectations. The health and wellbeing of residents is our top priority, and we take concerns seriously. GP consultations follow NHS video-call procedures. We understand this can feel impersonal and are working to improve communication and GP involvement, which is progressing. Medication delays through the pharmacy are rare, but we've refined processes. We have a permanent nursing team for residents with nursing needs in our 24-bed community. When they're on leave, agency nurses step in, and we're growing our in-house team. Our home is supported by a wide, dedicated care team. We offer varied, inclusive activities tailored to residents' wishes - an opportunity we regret was not available to us in this instance. Please get in touch if you'd like to talk further.

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Review of

Hallmark Anya Court

from Marie P (Daughter-in-law of Resident) published on 8 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From our first initial visit to establish whether Anya Court was the place for my mother in law to stay we felt a sense of warmth and wellbeing. You felt at home, nothing was too much trouble and they went above and beyond all of our expectation's.
All of questions were answered and we felt at ease.
Today
we moved my mother in law in and it was so nice to actually see her smile and laugh like she used to.
I know Anya Court will help her to achieve her care goals in moving in the right direction with the appropriate care and support staff to help her thrive.
I know she is going to love the home cooked food and delicious cakes.
We cannot thank you enough for all the care and support you have given us as a family at a time when this next chapter was all so new to us.
All staff at Anya Court have a special set of skills/talents and should be praised for there compassion and support they have given us as a family.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

We are truly touched by your kind words and are so pleased to hear that your experience with us - from your very first visit to your mother-in-law's move-in day has been so positive. Creating a welcoming, compassionate environment where residents and their families feel at ease is at the heart of everything we do. It means the world to us to know that you felt that warmth and support from the start, and that your mother-in-law was able to smile and laugh - moments like those are exactly what we strive for. We are delighted to be part of this new chapter in her life and are committed to helping her achieve her care goals with personalised support, home-cooked meals, and of course, plenty of delicious homemade cakes!Thank you once again for your trust and kind appreciation.

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Review of

Hallmark Anya Court

from Sara M (Daughter of Resident) published on 2 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so grateful to Anya Court Care Home for the exceptional care they gave my father. After visiting several homes, Anya stood out for its warmth and personal touch. The advisor for families supported us from the start, and the team even visited my father at home before he moved in to understand his
needs. Small gestures, like placing a photo of his favorite musical on his door, showed how much they cared. Daily activities kept him engaged, and the app helped us feel connected. In his final days, so many of the carers treated him with such dignity. One even sang to him and held his hand-moments we'll never forget. Anya Court is more than a care home; it's a place filled with love, respect, and compassion.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

I'm so grateful to Anya Court Care Home for the exceptional care they gave my father. After visiting several homes, Anya stood out for its warmth and personal touch. The advisor for families supported us from the start, and the team even visited my father at home before he moved in to understand his needs. Small gestures, like placing a photo of his favorite musical on his door, showed how much they cared. Daily activities kept him engaged, and the app helped us feel connected. In his final days, so many of the carers treated him with such dignity. One even sang to him and held his hand-moments we'll never forget. Anya Court is more than a care home; it's a place filled with love, respect, and compassion.

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Review of

Hallmark Anya Court

from C M (Respite Resident) published on 22 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All around excellent.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you for your review, to hear everything was 'all around excellent' is the level of service we want to provide all of our residents, relatives and team. Providing peace of mind to families and a warm, welcoming environment for residents is at the heart of everything we do and we look forward to your visits when you return to build on the bonds you made during your short stay with us.

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Review of

Hallmark Anya Court

from Diane C (Daughter of Resident) published on 22 April 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was a resident at Anya Court from September 2024 to March 2025 when she moved to be with my Dad at the Dementia Care Home he is resident at.


On the initial meetings with the advisor for new residents and families and once Mum was resident on the dementia community, we were always treated well

and impressed by the friendliness and care of all the Staff.
Mum was happy and enjoyed her time at Anya Court as there were so many activities to keep her occupied She made friends with many of the staff. The care given to Mum was excellent and the help and advice given to me and the rest of the family was always given in a caring and friendly way.
It took a load off our minds that Mum was happy and being cared for in lovely surroundings, with excellent food and caring staff. Mum enjoyed meeting family in the lovely cafe on the ground floor for her Latte and cake.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for taking the time to share your experience. We're truly grateful for your kind words and delighted to hear that both you and your mum felt so well supported during her time at Anya Court. It means a great deal to us to know that your mum was happy and comfortable in our dementia community. We're especially touched knowing she formed bonds with our team and enjoyed the trips out of the home, internal activities, delicious food, and special moments in the caf with her loved ones. Your feedback is incredibly meaningful to our whole team-thank you again for sharing it.

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Review of

Hallmark Anya Court

from Michelle H (Daughter of Resident) published on 15 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Anya Court looked after my Dad in 2019, so when I needed to look for a Care Home for Mum, there was only one place that would meet our high expectations! Anya Court delivers the highest standards. Mum is so happy and comfortable there, so well cared for. Lots of daily activities, food lovely and wonderful,
kind staff. Her room is beautiful too.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your kind words and for trusting Anya Court once again with the care of your loved ones. It means the world to us that we were able to meet your expectations with your dad's care and that your mum is now equally happy and comfortable with us. We're so pleased to hear she's enjoying the activities, the food, and her beautiful room. Your feedback is a lovely boost for our dedicated team - thank you again for sharing it.

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Review of

Hallmark Anya Court

from S C (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was a resident of Ballard (dementia) community for five months at Anya Court in rugby before falling ill and passing away. During his stay at the home, he was very happy and comfortable there. The staff are lovely, caring and very attentive to everybody's needs, including visitors. They had a
lot of activities on every day, were cheerful and the care provided was to an extremely high standard to the residents and any visitors. I cannot fault this home and thank them very much for everything they did to support us and my dad whilst he was in their care. Thank you all at Anya Court.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for taking the time to leave such a thoughtful and heartfelt review. We are truly sorry for your loss and send our deepest condolences to you and your family during this time. It means a great deal to us to have been a part of dads care and to hear from you dad felt happy and comfortable during his stay at Anya Court. Our team takes immense pride in providing attentive, compassionate care to all our residents and their families, and we're so pleased to know that you felt supported throughout his time with us. Your kind words about our team, activities, and care standards are incredibly uplifting, and we'll be sure to share your gratitude with the entire team. It was an honour to care for your dad; we're grateful to have been part of his life.

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Review of

Hallmark Anya Court

from S P (Son of Resident) published on 29 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic place, the staff have been amazing throughout our Mother's stay there we have all been made to feel so welcome. The standard of care and attention to the small things has been amazing.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your wonderful review! We're truly delighted to hear that you and your family have felt so welcomed and that our team's care and attention have made such a positive impact during your mother's stay. It's our privilege to provide a warm and supportive environment, and your kind words mean the world to us. Thank you for trusting us with her care

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Review of

Hallmark Anya Court

from F U (Daughter of Resident) published on 27 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made the move for my mum very easy for us and Mum. She settled so well and navigated the home well as she has poor vision. She has made friends, the staff are kind and caring towards her and us. Mum loves the food and the choices. Highly recommended.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your kind words. We're delighted to hear that your mum's transition went smoothly and that she's settling in so well. Its great mum feels comfortable within the home and is confident navigating around the community, mum is a big personality within the home and has made many relationships with residents, team and other relatives. I'm pleased to hear she's enjoying the food and that our staff have been kind and caring to both her and your family. Your recommendation means the world to us.

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Review of

Hallmark Anya Court

from R W (Nephew of Resident) published on 23 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been at Anya Court for 2 months. Both the management and staff have done an incredible job of getting her settled in. We are happy in the knowledge that she is extremely well looked after and cared for. We visit regularly and the fact that everyone we meet, whether staff or residents are
happy speaks volumes. The juke box cafe is a fabulous place for residents and visitors to meet. It has a great vibe and a good cup of coffee.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for sharing your lovely feedback! We're delighted to hear that your aunt has settled in well at Anya Court and that you feel confident in the care and attention she receives. Our team works hard to create a happy and welcoming environment for all our residents and visitors and it's wonderful to know this shines through during your visits. We're glad you enjoy the Juke Box Caf- it's a favourite spot for many and we agree, the coffee is fantastic! Your kind words mean a lot to us and we look forward to continuing to provide the best possible experience for your aunt and your family.

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Review of

Hallmark Anya Court

from Paul P (Son of Resident) published on 5 December 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
We must express our deepest gratitude to Anya Court and the incredible team there for the compassionate, attentive care they provided for our father.
As he journeyed through Alzheimer's, it meant everything to us to know he was in such capable, compassionate hands. He was shown warmth, dignity and
love. The team became like a second family, not only for Dad but for all of us. Every time we visited, we were openly welcomed and felt the genuine care you extended to him. Knowing he was surrounded by people who truly cared for him brought us a great sense of relief and peace.
Dad enjoyed lots of activities which were frequent and fun, when he could and his time was made very special.
In Dad's final days, we were overwhelmed by the support and comfort the team provided. The love and respect you showed him meant so much to us and we can't thank you enough for the dignity and compassion with which you helped us through that difficult time.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your kind and heartfelt words. It truly means the world to us to know that we were able to provide your dad with the compassionate care he deserved during his time at Anya Court. Dad was a larger than life character and a character we miss within the home, but also you as a family you all played a big part in dad's experiences at Anya Court. We are deeply honoured to have been part of his life and to have supported both him and your family. Our team takes great pride in creating a warm and loving environment, and it brings us comfort to hear that this made a difference for you all. Please know that you and your family are always in our thoughts, and we are grateful for the opportunity to have shared in your dad's care.

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Review of

Hallmark Anya Court

from Richard R (Son of Resident) published on 5 December 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
After a stay in hospital our Mum (who had dementia) was unable to carry on living at home. We viewed many care homes and Anya Court stood out head and shoulders above the rest. Mum had always been very opposed to moving into a home and this was a difficult decision for us to make. The staff went above
and beyond on countless occasions, always with a smile and a lot of patience. Mum quickly formed great relationships with many of the staff and clearly took to them. The way the lead on the dementia community, was across our Mum's medical needs and advocated for her was brilliant and a great weight off our shoulders. The staff encourage independence as much as possible, even when it clearly isn't the easiest option for them. Mum absolutely loved the garden and we were able to spend a lot of time there with her. During her final days, the staff were absolutely incredible in the way that they looked after Mum and also supported us, making a very difficult time a lot more bearable.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for sharing your experience with us. We are deeply touched by your kind words and recognition you write about Anya Court team. We understand how difficult the decision to move into a care home can be, and we're honoured that you chose us to care for mum. It's wonderful to know that the relationships she built with the team were so meaningful not just to mum and our team but you as a family. Although what we know was a difficult period, I'm pleased to hear that the teams' efforts, support and compassion helped you as a family during mum's final days and you were able to witness the fantastic care mum received at Anya Court always with respect, dignity and care. You and your family are in our thoughts, and we thank you for allowing us the privilege of caring for your mum.

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Review of

Hallmark Anya Court

from B R (Sister of Resident) published on 24 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how wonderful everyone in the Anya Court family has been with my sister and all of our family. You have made a very difficult time in our lives more bearable and taken away some of this strain. You allow us to lose ourselves in our emotions, always ready to lend an ear or shoulder and
to give a much-needed hug. Thank you is not enough to express my gratitude. You are all superheroes to me.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your heartfelt words. It means the world to us to hear how much our support has helped you and your family during such a difficult time. We're incredibly grateful that we could be there for you and your sister, and that our team has made a difference. Your kind words about our care truly inspire us to continue doing what we love, being there for families like yours. Thank you again.

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Awards / Recognitions (28)

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