Care Home Owned by Hallmark Luxury Care Homes in Warwickshire

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for taking the time to share such a positive review. We are delighted to hear that, after a year at Anya Court, your relative is happy and settled within our community.
It is wonderful to know that they enjoy the balance of privacy and social opportunities, as well as the range of activities, entertainers, and our intergenerational sessions with the local children. We are also pleased that our garden has become a highlight for them, it is a space many of our residents love and take pride in.
Our team works hard to ensure that every resident's wellbeing, medical needs, and personal preferences are supported, and feedback like this means a great deal to us.
Thank you again for your kind words and for placing your trust in Anya Court.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your kind words and for taking the time to share your experience. It has been our privilege to care for both your father and stepmother over the past four years. We are deeply sorry for your loss, and it means a great deal to know that our team's care and support have brought comfort to your father and family during such a difficult time. Your recommendation truly means the world to us.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for taking the time to share your experience. We are truly delighted to hear how well your mother has settled in and that she's regained her smile, confidence, and sparkle. Our team is dedicated to providing compassionate, person-centred care, and it means a great deal to know their kindness and interaction have made such a positive difference. We're especially pleased that you feel reassured and supported as a family member, that partnership is so important to us. Your feedback will be shared with all our team, who will be thrilled to know their efforts are so appreciated.

Reply from Leasa Marriott, Customer Relationship Manager at Hallmark Anya CourtThank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mother-in-law has settled in well and feels welcomed by our team. Our team and management take great pride in creating a friendly, supportive environment where residents feel truly at home. We're also glad you've noticed the effort we put into maintaining the home and offering a wide range of activities to keep everyone engaged and happy. Your comments mean a lot to us and will be shared with the whole team.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for sharing such a heartfelt review. We understand how difficult it can be to make the decision for a loved one to move into care, and it means the world to us to know that you felt supported and welcomed from the very beginning. Our team takes great pride in getting to know each resident and their family personally, so we can make Anya Court feel like an extension of home. It's wonderful to hear that your dad is settling in and that you're all beginning to smile again, that's exactly what we strive for every day. Thank you for placing your trust in us.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your lovely review. We're so pleased to hear how happy your mum is and how well she has settled into life at Anya Court. It's wonderful to see her thriving, joining in with activities, and enjoying our gardens. We feel very lucky and grateful to have her as part of our Anya Court family. Your kind words mean a great deal to the whole team.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your lovely review. We're so pleased to hear that your son feels well cared for and that you and your family feel supported when you visit. The whole team at Anya Court takes great pride in getting to know each resident individually and ensuring everyone feels valued and cared for. Your kind words mean a great deal to us all.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your wonderful words and recommendation.
We're delighted to hear how highly you value the care, surroundings, and atmosphere at Anya Court. Our team takes great pride in creating a warm, welcoming environment where residents and families feel truly at home, from our caring team to our chefs, housekeeping, and gardener who all help make Anya Court such a special place.
It means so much to know that your family's experience has been so positive. Thank you for sharing your feedback!

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your kind words. We're truly delighted to hear that you feel confident and supported in the care your mother receives. At Anya Court, we believe in a holistic and collaborative approach, ensuring every resident's wellbeing is at the heart of what we do. It means so much to know that this is reflected in your experience

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for sharing your experience. We're so pleased to hear that your mum felt safe, supported, and well looked after during her stay with us. Our team takes great pride in making sure every resident gets the care they need, with that little bit of encouragement residents can feel back to their best and involved in all the wonderful activities taking place within the home. I'll be sure to pass on your kind words to the team member who helped coordinate everything, going above and beyond to help mum feel at ease and get the rest she needed and to the Cappella team who were on hand to support all elements of care required.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your experience and your mum's has been so positive. Creating a welcoming, supportive, and vibrant environment is at the heart of everything we do, and it means the world to us to know that you feel that from the moment you walk through our doors.We're especially touched by your recognition of our team - they truly do go above and beyond, and feedback like yours reminds us why we love what we do. It's wonderful to hear your mum is enjoying her time here and making the most of everything on offer, from the beautiful grounds to the many social spaces and activities.Thank you again for your generous words and trust. We feel honoured to care for your mum and to have you both as part of our community.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your lovely feedback. We're truly grateful for your kind words and are delighted to hear that your mum feels so well cared for and recognised. We pride ourselves on providing person centred care and this feedback truly demonstrates the excellent work the team at Anya Court provide. Creating a warm, respectful, and joyful environment is at the heart of what we do, and it's wonderful to know that this is shining through. Your support means a great deal to our whole team.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for sharing your lovely feedback. It means the world to all of us at Anya Court to know that your mum is happy, safe, and truly at home here. We're incredibly proud of our team across all departments, from our dedicated carers and nurses to the lifestyles, admin, housekeeping, and catering teams, who all work together to create a warm and supportive environment for every resident.Hearing that your mum is thriving and that you're able to make special memories together is exactly why we do what we do. We'll be sure to pass on your kind words to all the team, it will mean so much to them.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your kind and moving words. We are truly sorry for your loss and incredibly grateful that you took the time to share your experience during such a difficult time.It means so much to hear that your mum felt safe, comfortable, and loved at Anya Court-and that she saw it as her home. Knowing she felt cared for and valued, and that you felt supported as her family, is the highest compliment we could receive.We will miss your mum deeply and we will always remember her with warmth. Thank you again for your trust-it was a true privilege to care for her

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your heartfelt words and for taking the time to share your experience during such a personal and emotional time. We are truly sorry for your loss and deeply grateful that your mother felt happy, cared for, and at Anya Court Care home during her final years.It means the world to us to know that she found comfort, joy, and dignity here, and that we could also provide support to you and your family. Your kind words about our team, especially those you mentioned specifically, will be passed on-they will be touched to know they made such a difference.Thank you again for your trust-it was a privilege to care for your mother.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you for your feedback - we value both positive and constructive comments to help us improve. We're pleased you enjoyed aspects of your stay; it means a lot to the team. We're sorry other parts didn't meet expectations. The health and wellbeing of residents is our top priority, and we take concerns seriously. GP consultations follow NHS video-call procedures. We understand this can feel impersonal and are working to improve communication and GP involvement, which is progressing. Medication delays through the pharmacy are rare, but we've refined processes. We have a permanent nursing team for residents with nursing needs in our 24-bed community. When they're on leave, agency nurses step in, and we're growing our in-house team. Our home is supported by a wide, dedicated care team. We offer varied, inclusive activities tailored to residents' wishes - an opportunity we regret was not available to us in this instance. Please get in touch if you'd like to talk further.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtWe are truly touched by your kind words and are so pleased to hear that your experience with us - from your very first visit to your mother-in-law's move-in day has been so positive. Creating a welcoming, compassionate environment where residents and their families feel at ease is at the heart of everything we do. It means the world to us to know that you felt that warmth and support from the start, and that your mother-in-law was able to smile and laugh - moments like those are exactly what we strive for. We are delighted to be part of this new chapter in her life and are committed to helping her achieve her care goals with personalised support, home-cooked meals, and of course, plenty of delicious homemade cakes!Thank you once again for your trust and kind appreciation.

Reply from Kieran Langan, General Manager at Hallmark Anya CourtI'm so grateful to Anya Court Care Home for the exceptional care they gave my father. After visiting several homes, Anya stood out for its warmth and personal touch. The advisor for families supported us from the start, and the team even visited my father at home before he moved in to understand his needs. Small gestures, like placing a photo of his favorite musical on his door, showed how much they cared. Daily activities kept him engaged, and the app helped us feel connected. In his final days, so many of the carers treated him with such dignity. One even sang to him and held his hand-moments we'll never forget. Anya Court is more than a care home; it's a place filled with love, respect, and compassion.