Hallmark Anya Court

Thank you so much for sharing your experience. We're so pleased to hear that your mum felt safe, supported, and well looked after during her stay with us. Our team takes great pride in making sure every resident gets the care they need, with that little bit of encouragement residents can feel back to their best and involved in all the wonderful activities taking place within the home. I'll be sure to pass on your kind words to the team member who helped coordinate everything, going above and beyond to help mum feel at ease and get the rest she needed and to the Cappella team who were on hand to support all elements of care required.

Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your experience and your mum's has been so positive. Creating a welcoming, supportive, and vibrant environment is at the heart of everything we do, and it means the world to us to know that you feel that from the moment you walk through our doors.We're especially touched by your recognition of our team - they truly do go above and beyond, and feedback like yours reminds us why we love what we do. It's wonderful to hear your mum is enjoying her time here and making the most of everything on offer, from the beautiful grounds to the many social spaces and activities.Thank you again for your generous words and trust. We feel honoured to care for your mum and to have you both as part of our community.

Thank you so much for your lovely feedback. We're truly grateful for your kind words and are delighted to hear that your mum feels so well cared for and recognised. We pride ourselves on providing person centred care and this feedback truly demonstrates the excellent work the team at Anya Court provide. Creating a warm, respectful, and joyful environment is at the heart of what we do, and it's wonderful to know that this is shining through. Your support means a great deal to our whole team.

Thank you so much for sharing your lovely feedback. It means the world to all of us at Anya Court to know that your mum is happy, safe, and truly at home here. We're incredibly proud of our team across all departments, from our dedicated carers and nurses to the lifestyles, admin, housekeeping, and catering teams, who all work together to create a warm and supportive environment for every resident.Hearing that your mum is thriving and that you're able to make special memories together is exactly why we do what we do. We'll be sure to pass on your kind words to all the team, it will mean so much to them.

Thank you so much for your kind and moving words. We are truly sorry for your loss and incredibly grateful that you took the time to share your experience during such a difficult time.It means so much to hear that your mum felt safe, comfortable, and loved at Anya Court-and that she saw it as her home. Knowing she felt cared for and valued, and that you felt supported as her family, is the highest compliment we could receive.We will miss your mum deeply and we will always remember her with warmth. Thank you again for your trust-it was a true privilege to care for her

Thank you so much for your heartfelt words and for taking the time to share your experience during such a personal and emotional time. We are truly sorry for your loss and deeply grateful that your mother felt happy, cared for, and at Anya Court Care home during her final years.It means the world to us to know that she found comfort, joy, and dignity here, and that we could also provide support to you and your family. Your kind words about our team, especially those you mentioned specifically, will be passed on-they will be touched to know they made such a difference.Thank you again for your trust-it was a privilege to care for your mother.

Thank you for your feedback - we value both positive and constructive comments to help us improve. We're pleased you enjoyed aspects of your stay; it means a lot to the team. We're sorry other parts didn't meet expectations. The health and wellbeing of residents is our top priority, and we take concerns seriously. GP consultations follow NHS video-call procedures. We understand this can feel impersonal and are working to improve communication and GP involvement, which is progressing. Medication delays through the pharmacy are rare, but we've refined processes. We have a permanent nursing team for residents with nursing needs in our 24-bed community. When they're on leave, agency nurses step in, and we're growing our in-house team. Our home is supported by a wide, dedicated care team. We offer varied, inclusive activities tailored to residents' wishes - an opportunity we regret was not available to us in this instance. Please get in touch if you'd like to talk further.

We are truly touched by your kind words and are so pleased to hear that your experience with us - from your very first visit to your mother-in-law's move-in day has been so positive. Creating a welcoming, compassionate environment where residents and their families feel at ease is at the heart of everything we do. It means the world to us to know that you felt that warmth and support from the start, and that your mother-in-law was able to smile and laugh - moments like those are exactly what we strive for. We are delighted to be part of this new chapter in her life and are committed to helping her achieve her care goals with personalised support, home-cooked meals, and of course, plenty of delicious homemade cakes!Thank you once again for your trust and kind appreciation.

I'm so grateful to Anya Court Care Home for the exceptional care they gave my father. After visiting several homes, Anya stood out for its warmth and personal touch. The advisor for families supported us from the start, and the team even visited my father at home before he moved in to understand his needs. Small gestures, like placing a photo of his favorite musical on his door, showed how much they cared. Daily activities kept him engaged, and the app helped us feel connected. In his final days, so many of the carers treated him with such dignity. One even sang to him and held his hand-moments we'll never forget. Anya Court is more than a care home; it's a place filled with love, respect, and compassion.

Thank you so much for taking the time to share your experience. We're truly grateful for your kind words and delighted to hear that both you and your mum felt so well supported during her time at Anya Court. It means a great deal to us to know that your mum was happy and comfortable in our dementia community. We're especially touched knowing she formed bonds with our team and enjoyed the trips out of the home, internal activities, delicious food, and special moments in the caf with her loved ones. Your feedback is incredibly meaningful to our whole team-thank you again for sharing it.

Thank you so much for your kind words and for trusting Anya Court once again with the care of your loved ones. It means the world to us that we were able to meet your expectations with your dad's care and that your mum is now equally happy and comfortable with us. We're so pleased to hear she's enjoying the activities, the food, and her beautiful room. Your feedback is a lovely boost for our dedicated team - thank you again for sharing it.

Thank you so much for taking the time to leave such a thoughtful and heartfelt review. We are truly sorry for your loss and send our deepest condolences to you and your family during this time. It means a great deal to us to have been a part of dads care and to hear from you dad felt happy and comfortable during his stay at Anya Court. Our team takes immense pride in providing attentive, compassionate care to all our residents and their families, and we're so pleased to know that you felt supported throughout his time with us. Your kind words about our team, activities, and care standards are incredibly uplifting, and we'll be sure to share your gratitude with the entire team. It was an honour to care for your dad; we're grateful to have been part of his life.

Thank you so much for sharing your lovely feedback! We're delighted to hear that your aunt has settled in well at Anya Court and that you feel confident in the care and attention she receives. Our team works hard to create a happy and welcoming environment for all our residents and visitors and it's wonderful to know this shines through during your visits. We're glad you enjoy the Juke Box Caf- it's a favourite spot for many and we agree, the coffee is fantastic! Your kind words mean a lot to us and we look forward to continuing to provide the best possible experience for your aunt and your family.

Thank you so much for your kind and heartfelt words. It truly means the world to us to know that we were able to provide your dad with the compassionate care he deserved during his time at Anya Court. Dad was a larger than life character and a character we miss within the home, but also you as a family you all played a big part in dad's experiences at Anya Court. We are deeply honoured to have been part of his life and to have supported both him and your family. Our team takes great pride in creating a warm and loving environment, and it brings us comfort to hear that this made a difference for you all. Please know that you and your family are always in our thoughts, and we are grateful for the opportunity to have shared in your dad's care.

Thank you so much for sharing your experience with us. We are deeply touched by your kind words and recognition you write about Anya Court team. We understand how difficult the decision to move into a care home can be, and we're honoured that you chose us to care for mum. It's wonderful to know that the relationships she built with the team were so meaningful not just to mum and our team but you as a family. Although what we know was a difficult period, I'm pleased to hear that the teams' efforts, support and compassion helped you as a family during mum's final days and you were able to witness the fantastic care mum received at Anya Court always with respect, dignity and care. You and your family are in our thoughts, and we thank you for allowing us the privilege of caring for your mum.