Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA
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9.7 157 Reviews
  • Hallmark Anya Court, Rugby
Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter, with dedicated support for residents to live as independently as they wish. Plus, all the essentials are covered with Hallmark All-Inclusive.

The atmosphere is luxury, with a homely touch and the team celebrate every moment, big and small. Right from the outset, the focus is on residents and their loved ones. This is relationship-centred care placing resident’s needs at the forefront of everything the team do.

Moving might seem daunting, but Anya Court strives to keep things familiar. Couples are warmly welcomed, efforts are made to accommodate furry friends, and the doors are open for loved ones to visit whenever they wish. With a friendly café, a serene roof terrace, and inviting green spaces, there's plenty to explore. It's the perfect place to continue cherished hobbies or even uncover something new.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850
  • Self-Funded Residential Dementia Care: from £1710
  • Self-Funded Nursing Care: from £1890

These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’

These prices are only a guideline, please contact Hallmark Anya Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kieran Langan (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (66)
  • Couples/Companion Rooms with Ensuite Wet Room (4)
9.7

Hallmark Anya Court has a Review Score of 9.7 (9.680) out of 10, based on 35 reviews in the last 2 years.
Over all time Hallmark Anya Court has 157 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Anya Court
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Total of 157, showing 21-40
Review from B R (Sister of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how wonderful everyone in the Anya Court family has been with my sister and all of our family. You have made a very difficult time in our lives more bearable and taken away some of this strain. You allow us to lose ourselves in our emotions, always ready to lend an ear or shoulder and
to give a much-needed hug. Thank you is not enough to express my gratitude. You are all superheroes to me.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for your heartfelt words. It means the world to us to hear how much our support has helped you and your family during such a difficult time. We're incredibly grateful that we could be there for you and your sister, and that our team has made a difference. Your kind words about our care truly inspire us to continue doing what we love, being there for families like yours. Thank you again.

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Review from Dave D (Son of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father recently had an incident at Anya Court care home very late in the evening which resulted in some cuts and bruises to his face and a bleeding eye. I was informed immediately by the Senior Nurse of the accident and was told he was being comforted by the team. The Senior Nurse stayed with my
father until I arrived to collect him and take him to the local hospital (thankfully he was given the all-clear immediately) but it needs to be pointed out that the Senior Nurse still stayed with my dad over an hour beyond her shift. This shows the love and care that the team give to the residents, and clearly goes above and beyond when it comes to supporting and caring for the residents.
Can not thank the Senior Nurse enough for what she did, and myself and family are very appreciative of all the help and support she gave my father.
Once again, thank you!
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you for your feedback, the commitment shown by our dementia senior lead on this and many occasions is a credit to the team at Anya Court and we are lucky to have someone demonstrating all the Hallmark values leading our team. I am pleased to read your review which shares the same view on what a fantastic caring team we have at Anya Court. Feedback is vitally important to us, and we are committed to continuous improvement. Look forward to seeing you in the home soon and thank you again for your feedback.

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Review from C T (Wife of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Anya Court is wonderful but my husband is on a dementia floor. He has had a small stroke but he doesn't have dementia. The carers and staff treat him like a dementia patient. My husband has lost the use of his legs. Due to medical neglect, he is dependent on staff to get him to the toilet, into the
wheelchair and monitor his exercises. To open his bowels each day, he is not allowed a bedpan. He has to wait until two attendants with a hoist can get him to the toilet, resulting in him messing himself up nearly every day, it's demeaning. My husband needs conversation and two-way interaction with other males. He needs his dignity back. My husband is very unhappy his personal items have been broken or lost. He is a quiet man and will not make a fuss, but I will. Anya Court looked to be just what the doctor ordered, it falls very short.
Please see what can be done to rectify my husband's unhappy plight.
Reply from Leasa Marriott, Customer Relationship Manager at Hallmark Anya Court

Thank you for sharing your experience with us. The team also appreciated the recent thank you email you sent. We aim to deliver the highest standards of relationship centred care here at Anya Court. From our other reviews, as well as being voted one of the UK's Top 20 Care Home Groups, you'll see we have hundreds of customers who feel we provide exceptional resident experiences and care. We accept things don't always go as planned and we have discussed your feedback, but if you have any further comments, please do not hesitate to contact me. All the best - Anya Court Manager.

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Review from M P (Sister of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother moved into Hallmark Anya Court nearly four weeks ago, having been in a care home (not of our choice) in another area for over seven months. He has settled in really well in such a short time and takes part in many of the activities. This is entirely due to the care and the compassion shown
by all the staff. We knew Anya Court would provide everything he needed, but the excellent care has gone way beyond our expectations. My brother's progress has been miraculous and we as a family are absolutely delighted.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you so much for sharing your heartfelt review! We're thrilled to hear that your brother has settled in so well and that he's enjoying the activities at Anya Court. It's wonderful to know that our care and compassion have made such a positive difference in his life and that we've exceeded your expectations. Supporting residents and their families is our top priority, and your kind words motivate our team to continue providing the best possible care. We're truly delighted to see your brother's progress and will share your feedback with the staff. Thank you again!

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Review from A L (Resident) assisted by family/friend published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming environment. Guests are very welcome. The lounge areas are very relaxing. The staff are very smiley and full of energy.
Reply from Kieran Langan, General Manager at Hallmark Anya Court

Thank you for your lovely review! We're so pleased to hear that you felt welcomed and comfortable during your visit. It's great to know that you enjoyed the relaxing lounge areas and found our team to be friendly and energetic. We take pride in creating a warm and positive atmosphere for both residents and guests. Your kind words mean a lot to us.

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Review from Mary B (Respite Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
My experience has overall been good however there are some changes that could escalate your rating to excellent which I believe can be achieved with little cost to yourselves I have made the suggestions below, staff have been wonderful and knowledgeable, no complaints. Fans in the rooms were safe it’s
too hot.
Sheets that fit the bed sleeping on a plastic mattress is not nice! Cotton bedding would help with the temperature as well.
Hot food cold soup is not appealing and more vegetable choices should be available the menu only has one choice despite main.
Instructions on an actual menu that any requests for different dinners should be made to staff at lunchtime.
Staff available to take residents to the bathroom it’s not pleasant hearing people distressed waiting for what is a basic need although I appreciate it’s difficult to meet demands at busy times, but this is a Care Home, not a hotel.
Reply from Rick Bloomer, General Manager at Hallmark Anya Court

Thank you for your review, were really glad to hear you have had a good experience at Anya Court Care Home. We welcome all feedback and would love to discuss your comments in more detail. A member of the team will be in touch in the coming days to discuss further. Warm regardsRick Bloomer.

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Review from A P (Granddaughter of Resident) published on 6 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like this care home as my grandad always smiles when I visit him. Everyone is friendly and they care lots for my grandad's needs.
Nothing is too much and they are always there to help if we need.
Thank you for allowing us to celebrate Christmas with my grandad.
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Review from Nick P (Son of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy that my father is at Anya Court; he is taken care of so much, and everyone who works at Anya is kind and hardworking and looks after all the residents so well. There just couldn't be a better place for my dad to be in.
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Review from Marie K (Friend of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My first visit alone and I was warmly welcomed at reception and helped with code to enable access. With humour, I was reminded twice of this code!
My friend, the resident, is very comfortable and a carer was with her and treated her with gentle respect.
We shared a drink in the coffee room on the
first floor which was warm and easy to access.
I was leaving about 30 minutes later and was unable to get a response to help me return my friend to her room but managed to do this myself.
I’m aware that it was a busy time (almost lunchtime) so understand that immediate response may have been difficult.
I wondered whether an intercom was available and suggest it may be a useful tool to enable communication in this sort of time.
Reply from Michelle Sides, Customer Relationship Manager at Hallmark Anya Court

Dear Marie. I am so pleased you enjoyed your visit to your friend, so important to keep friendships and relationships a priority. This is of great value for our residents. I am sorry to hear you were unable to get anyone’s attention when you were ready to leave. I will feed this back to the team. I suspect they left you to have some privacy with your friend however we need to be more mindful to just keep a check that everything is ok. I welcome this feedback as it's important we learn from these experiences. Thank you again and I hope we see you soon.

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Review from Kevin H (Son-in-law of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the care provided to my father-in-law. The staff are very hard-working, kind and considerate and nothing is too much trouble. The facilities are excellent and there is a lovely, family atmosphere.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Dear Kevin, sincere thanks for your feedback. The team here at Anya truly walk in every day with the culture of care and our residents are at the centre of everything that we do. We pride ourselves on the family atmosphere as it is the teamwork of all of us that makes everything a success. Thank you again and I will give the feedback to the team.

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Review from Marina C (Daughter of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anya Court Care Home is an excellent care home and from the moment Dad walked through the doors into reception, he felt at home.
Right from the amazing reception team, the admin team and the carers, we knew Dad would be happy. He couldn’t have picked a nicer place.
He is looked after extremely well.
The carers have a wonderful bond with him and he is always happy.
There are plenty of activities going on which Dad often attends and he enjoys visiting the garden.
The team on Ballard are amazing and hardworking and very welcoming to all the families visiting.
We would highly recommend Anya Care Home.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Dear Marina, thank you so much for your very kind feedback. We are very proud of our whole home approach for our residents and families and so pleased you are seeing this. Our lifestyle activities play an important part in the daily life of Anya Court and your dad certainly does enjoy them. I will pass on your kind words to all the team as I know they will be thrilled with this.

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Review from Susan H (Daughter of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Anya Court does not feel like a care home at all. We enjoy visiting my dad and spending time with him in the garden and cafe. The staff are wonderful and my dad is very happy here.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Dear Susan, Many thanks for your feedback and kind words. Your dad is a joy to support and I love his contribution to our residents’ meetings. We enjoy having you all here as a family. Thank you again.

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Review from P D (Wife of Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Anya Court is managed very efficiently, and the staff are all most welcoming and friendly. Everybody always speaks to me when I visit and reports back on my husband they show genuine concern for him and have strategies in place to meet all of his needs. I feel that he is safe and well cared for there.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you so much for your kind words. Knowing you walk away from here feeling your loved one is safe and well cared for is so important to us. We work as a team with yourself to ensure his needs are being met. The family welcome is also important, you have to feel you are at ease here. Thank you again. General Manager.

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Review from R H (Sister-in-law of Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home is one of the best I have seen. I would be pleased to go there when my time comes, it won't be long I am 87 years old.
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Review from Louise N (Granddaughter of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy in the knowledge that our poppa is well fed and well cared for at Anya Court. Although many activities are offered to the residents, Poppa declines them all, preferring to stay in his own room, apart from when we walk him down to the dining room for a drink, he's still always asked by the
lovely staff if he'd like to take part in the various activities. He sometimes says that the food isn't much good, but that's probably down to him now having a soft diet.
Reply from Shila Odedra, .Customer Relationship Manager at Hallmark Anya Court

Thank you so much for your kind words. Poppa does enjoy his own company and that is absolutely fine, everyone is an individual and we cater for those individual needs. Our lifestyle team visit him for a 1-1 to ensure he is ok and his new key worker will ensure he has everything that he wants and needs. I will ask the chef to pay him a visit to ensure he enjoys his food more. General Manager.

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Review from S S (Daughter of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very happy and friendly atmosphere. The cafe and lounge are very welcoming. The grounds are very pleasant and wheelchair friendly. The activity programme is very good and varied. They are all well-run but leave residents able to choose which activities they wish to join in with.
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Review from A D (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since arriving from hospital following a fall at home resulting in an operation my mother has received a high standard of care. She now feels at home at Anya Court but most importantly she feels safe and well cared for. I too have peace of mind which is also important. Any issues have been dealt with.
Communication is vital though sometimes this has been lacking.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for your kind words. Moving into a care home from hospital is certainly not an easy move for anyone, so it was really important for your mum and yourself that you both had the peace of mind that mum felt at home and cared for straight away. Knowing your mum feels safe is so important and a credit to the team supporting her. It is a joy to see your mum happy in the activities she chooses to experience. We will work to improve the communication for you.

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Review from R C (Daughter of Resident) published on 8 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Anya Court since March. She joined in March and I have been very impressed by the kindness and professionalism that we have both been shown.
Mum suffers from dementia but she is fully enjoying the activities and amenities that Anya Court has to offer.
It was a momentous
decision to make the transition to a care home for Mum but, the choice of Anya Court has been the right one. Thank you.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you, for your wonderful feedback. Making the decision to move your loved one into a care home is as you say momentous and we take that responsibility very seriously when you entrust us with that care. Having an amazing community for our residents on their dementia journey, I am confident that the team will deliver the highest standard we can. Your mum has settled in so well and is embracing all the lifestyle activities. It was a wonderful experience when she went to the stables and worked with the horses, one of her passions. We know she will be experiencing a lot more in the future.
General Manager.

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Review from T L (Daughter of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are really approachable, and helpful, and it is never a problem to speak with you. Any issues found have been dealt with efficiently and in a very pleasant way. It's a lovely atmosphere all round. Thank you.
Reply from Stefanie Binning, Customer Relationship Manager at Hallmark Anya Court

Thank you for your lovely review. It is important that all of our residents' family members feel a part of the home and are able to openly approach any queries with the team. Your father has become an integral part of our community. We look forward to welcoming you soon. Kind regards.

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Review from E S (Friend of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to the care home to visit a close family friend daily, I have been welcomed, respected and treated wonderfully. The resident I visit is also well cared for, spoken and treated kindly and respectfully. The events they put on are also fun, friendly and enjoyed by all.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for your feedback. It is important that any visitors feel welcomed into Anya Court, we really pride ourselves on the family and homely atmosphere here. Please do continue to enjoy your visits and feel free to join in any of the events with your friend.

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Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.680 for Hallmark Anya Court is calculated as follows: ( (321 Excellents x 5) + (60 Goods x 4) + (25 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 413 Ratings = 4.68
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Sep 2025

Please contact the home for current vacancies

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Awards / Recognitions (26)

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Meet the Team (1)

Sue

Sue Mitchell

Job Title: Lifestyles Lead Joined: 2014

I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.


I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.


I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.


It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.


I truly believe that life does not stop when you move into a care home and anything is possible.


Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.

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