Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA
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9.8 171 Reviews
  • Hallmark Anya Court, Rugby
Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter, with dedicated support for residents to live as independently as they wish. Plus, all the essentials are covered with Hallmark All-Inclusive.

The atmosphere is luxury, with a homely touch and the team celebrate every moment, big and small. Right from the outset, the focus is on residents and their loved ones. This is relationship-centred care placing resident’s needs at the forefront of everything the team do.

Moving might seem daunting, but Anya Court strives to keep things familiar. Couples are warmly welcomed, efforts are made to accommodate furry friends, and the doors are open for loved ones to visit whenever they wish. With a friendly café, a serene roof terrace, and inviting green spaces, there's plenty to explore. It's the perfect place to continue cherished hobbies or even uncover something new.
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Care Provided by Hallmark Anya Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1800

These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’

The price(s) shown are provided by the care home. Contact Hallmark Anya Court for full pricing details and T&Cs.

Contact Hallmark Anya Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Hallmark Anya Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kieran Langan (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (66)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Hallmark Anya Court Reviews (171)

9.8

Hallmark Anya Court has a Review Score of 9.8 (9.802) out of 10, based on 39 reviews in the last 2 years.
Over all time Hallmark Anya Court has 171 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Anya Court
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Total of 171, showing 21-40
Review from Philip C (Son of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just the best place. Mum was so happy at Anya. This is more like home than a 'home'. Staff are great and residents happy. They truly care about people, even the relatives. If I need a care home I would aspire to Anya.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your kind words. It truly means the world to us to hear how happy your mum was during her time with us. Your feedback is a wonderful encouragement to our team and future prospects looking at a suitable care home for their loved ones. Thank you again for sharing your experience
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Review from F H (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home handled my mother's failing health and subsequent death with kindness and sensitivity. At all times mum felt safe, comfortable and loved. The home genuinely care for their residents and their families. I couldn't have asked for more and will genuinely miss them now mum is no longer there.
Mum referred to Anya Court as home and used to say 'they like me there'. When she was in hospital all she wanted to do was go home to her carer family. That says everything about their standards of care.
As her family they have been so good and kind to us.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your kind and moving words. We are truly sorry for your loss and incredibly grateful that you took the time to share your experience during such a difficult time.It means so much to hear that your mum felt safe, comfortable, and loved at Anya Court-and that she saw it as her home. Knowing she felt cared for and valued, and that you felt supported as her family, is the highest compliment we could receive.We will miss your mum deeply and we will always remember her with warmth. Thank you again for your trust-it was a true privilege to care for her
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Review from Deborah M (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just passed away after two years at Anya Court. She was very happy during her time there - happier, in fact, than she had been for years. The care personnel could not have been kinder to her and to us and it was the best decision we ever took when we decided to place her there. We are
more than happy about all details of her life there - food, entertainment, care, medical assistance, comfort of her room. A big shout out to two staff members in particular, without whom my mother's last years would have been so much more difficult, so much sadder. For me, putting a loved one in a care home changed from being a negative step to a positive one. When she passed, my mother referred to Anya Court as "home" - what more can I say?
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your heartfelt words and for taking the time to share your experience during such a personal and emotional time. We are truly sorry for your loss and deeply grateful that your mother felt happy, cared for, and at Anya Court Care home during her final years.It means the world to us to know that she found comfort, joy, and dignity here, and that we could also provide support to you and your family. Your kind words about our team, especially those you mentioned specifically, will be passed on-they will be touched to know they made such a difference.Thank you again for your trust-it was a privilege to care for your mother.
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Review from Ruth A (Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
I spent 6 weeks at Anya Court with full mental capacity. A doctor did a weekly round of patients registered with a local practice, but in fact he was physician assistant and it was a video call with the head nurse, she described patients symptoms, diagnosis often occurred without patients being examined.
Prescriptions were emailed to a pharmacy in Nuneaton and often took 48 hours to be delivered, causing delayed treatment. One qualified nurse cared for about 80 residents at night, that nurse was often very stressed, and could be an agency nurse unfamiliar with the home. Everything that visitors and relatives might see, furniture, decor, communal lounges, coffee bar and food was good. The hairdresser was a bonus, no physiotherapy, and only low key chair exercises, I left the home less physically fit than when I arrived as there was no provision for regular exercise. Mental stimulation focused on residents with poor capacity, many brighter residents were bored and unhappy.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you for your feedback - we value both positive and constructive comments to help us improve. We're pleased you enjoyed aspects of your stay; it means a lot to the team. We're sorry other parts didn't meet expectations. The health and wellbeing of residents is our top priority, and we take concerns seriously. GP consultations follow NHS video-call procedures. We understand this can feel impersonal and are working to improve communication and GP involvement, which is progressing. Medication delays through the pharmacy are rare, but we've refined processes. We have a permanent nursing team for residents with nursing needs in our 24-bed community. When they're on leave, agency nurses step in, and we're growing our in-house team. Our home is supported by a wide, dedicated care team. We offer varied, inclusive activities tailored to residents' wishes - an opportunity we regret was not available to us in this instance. Please get in touch if you'd like to talk further.
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Review from Marie P (Daughter-in-law of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our first initial visit to establish whether Anya Court was the place for my mother in law to stay we felt a sense of warmth and wellbeing. You felt at home, nothing was too much trouble and they went above and beyond all of our expectation's.
All of questions were answered and we felt at ease.
Today
we moved my mother in law in and it was so nice to actually see her smile and laugh like she used to.
I know Anya Court will help her to achieve her care goals in moving in the right direction with the appropriate care and support staff to help her thrive.
I know she is going to love the home cooked food and delicious cakes.
We cannot thank you enough for all the care and support you have given us as a family at a time when this next chapter was all so new to us.
All staff at Anya Court have a special set of skills/talents and should be praised for there compassion and support they have given us as a family.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtWe are truly touched by your kind words and are so pleased to hear that your experience with us - from your very first visit to your mother-in-law's move-in day has been so positive. Creating a welcoming, compassionate environment where residents and their families feel at ease is at the heart of everything we do. It means the world to us to know that you felt that warmth and support from the start, and that your mother-in-law was able to smile and laugh - moments like those are exactly what we strive for. We are delighted to be part of this new chapter in her life and are committed to helping her achieve her care goals with personalised support, home-cooked meals, and of course, plenty of delicious homemade cakes!Thank you once again for your trust and kind appreciation.
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Review from Sara M (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so grateful to Anya Court Care Home for the exceptional care they gave my father. After visiting several homes, Anya stood out for its warmth and personal touch. The advisor for families supported us from the start, and the team even visited my father at home before he moved in to understand his
needs. Small gestures, like placing a photo of his favorite musical on his door, showed how much they cared. Daily activities kept him engaged, and the app helped us feel connected. In his final days, so many of the carers treated him with such dignity. One even sang to him and held his hand-moments we'll never forget. Anya Court is more than a care home; it's a place filled with love, respect, and compassion.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtI'm so grateful to Anya Court Care Home for the exceptional care they gave my father. After visiting several homes, Anya stood out for its warmth and personal touch. The advisor for families supported us from the start, and the team even visited my father at home before he moved in to understand his needs. Small gestures, like placing a photo of his favorite musical on his door, showed how much they cared. Daily activities kept him engaged, and the app helped us feel connected. In his final days, so many of the carers treated him with such dignity. One even sang to him and held his hand-moments we'll never forget. Anya Court is more than a care home; it's a place filled with love, respect, and compassion.
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Review from C M (Respite Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All around excellent.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you for your review, to hear everything was 'all around excellent' is the level of service we want to provide all of our residents, relatives and team. Providing peace of mind to families and a warm, welcoming environment for residents is at the heart of everything we do and we look forward to your visits when you return to build on the bonds you made during your short stay with us.
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Review from Diane C (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was a resident at Anya Court from September 2024 to March 2025 when she moved to be with my Dad at the Dementia Care Home he is resident at.


On the initial meetings with the advisor for new residents and families and once Mum was resident on the dementia community, we were always treated well

and impressed by the friendliness and care of all the Staff.
Mum was happy and enjoyed her time at Anya Court as there were so many activities to keep her occupied She made friends with many of the staff. The care given to Mum was excellent and the help and advice given to me and the rest of the family was always given in a caring and friendly way.
It took a load off our minds that Mum was happy and being cared for in lovely surroundings, with excellent food and caring staff. Mum enjoyed meeting family in the lovely cafe on the ground floor for her Latte and cake.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for taking the time to share your experience. We're truly grateful for your kind words and delighted to hear that both you and your mum felt so well supported during her time at Anya Court. It means a great deal to us to know that your mum was happy and comfortable in our dementia community. We're especially touched knowing she formed bonds with our team and enjoyed the trips out of the home, internal activities, delicious food, and special moments in the caf with her loved ones. Your feedback is incredibly meaningful to our whole team-thank you again for sharing it.
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Review from Michelle H (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anya Court looked after my Dad in 2019, so when I needed to look for a Care Home for Mum, there was only one place that would meet our high expectations! Anya Court delivers the highest standards. Mum is so happy and comfortable there, so well cared for. Lots of daily activities, food lovely and wonderful,
kind staff. Her room is beautiful too.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your kind words and for trusting Anya Court once again with the care of your loved ones. It means the world to us that we were able to meet your expectations with your dad's care and that your mum is now equally happy and comfortable with us. We're so pleased to hear she's enjoying the activities, the food, and her beautiful room. Your feedback is a lovely boost for our dedicated team - thank you again for sharing it.
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Review from S C (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was a resident of Ballard (dementia) community for five months at Anya Court in rugby before falling ill and passing away. During his stay at the home, he was very happy and comfortable there. The staff are lovely, caring and very attentive to everybody's needs, including visitors. They had a
lot of activities on every day, were cheerful and the care provided was to an extremely high standard to the residents and any visitors. I cannot fault this home and thank them very much for everything they did to support us and my dad whilst he was in their care. Thank you all at Anya Court.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for taking the time to leave such a thoughtful and heartfelt review. We are truly sorry for your loss and send our deepest condolences to you and your family during this time. It means a great deal to us to have been a part of dads care and to hear from you dad felt happy and comfortable during his stay at Anya Court. Our team takes immense pride in providing attentive, compassionate care to all our residents and their families, and we're so pleased to know that you felt supported throughout his time with us. Your kind words about our team, activities, and care standards are incredibly uplifting, and we'll be sure to share your gratitude with the entire team. It was an honour to care for your dad; we're grateful to have been part of his life.
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Review from S P (Son of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic place, the staff have been amazing throughout our Mother's stay there we have all been made to feel so welcome. The standard of care and attention to the small things has been amazing.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your wonderful review! We're truly delighted to hear that you and your family have felt so welcomed and that our team's care and attention have made such a positive impact during your mother's stay. It's our privilege to provide a warm and supportive environment, and your kind words mean the world to us. Thank you for trusting us with her care
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Review from F U (Daughter of Resident) published on 27 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made the move for my mum very easy for us and Mum. She settled so well and navigated the home well as she has poor vision. She has made friends, the staff are kind and caring towards her and us. Mum loves the food and the choices. Highly recommended.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your kind words. We're delighted to hear that your mum's transition went smoothly and that she's settling in so well. Its great mum feels comfortable within the home and is confident navigating around the community, mum is a big personality within the home and has made many relationships with residents, team and other relatives. I'm pleased to hear she's enjoying the food and that our staff have been kind and caring to both her and your family. Your recommendation means the world to us.
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Review from R W (Nephew of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been at Anya Court for 2 months. Both the management and staff have done an incredible job of getting her settled in. We are happy in the knowledge that she is extremely well looked after and cared for. We visit regularly and the fact that everyone we meet, whether staff or residents are
happy speaks volumes. The juke box cafe is a fabulous place for residents and visitors to meet. It has a great vibe and a good cup of coffee.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for sharing your lovely feedback! We're delighted to hear that your aunt has settled in well at Anya Court and that you feel confident in the care and attention she receives. Our team works hard to create a happy and welcoming environment for all our residents and visitors and it's wonderful to know this shines through during your visits. We're glad you enjoy the Juke Box Caf- it's a favourite spot for many and we agree, the coffee is fantastic! Your kind words mean a lot to us and we look forward to continuing to provide the best possible experience for your aunt and your family.
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Review from Paul P (Son of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We must express our deepest gratitude to Anya Court and the incredible team there for the compassionate, attentive care they provided for our father.
As he journeyed through Alzheimer's, it meant everything to us to know he was in such capable, compassionate hands. He was shown warmth, dignity and
love. The team became like a second family, not only for Dad but for all of us. Every time we visited, we were openly welcomed and felt the genuine care you extended to him. Knowing he was surrounded by people who truly cared for him brought us a great sense of relief and peace.
Dad enjoyed lots of activities which were frequent and fun, when he could and his time was made very special.
In Dad's final days, we were overwhelmed by the support and comfort the team provided. The love and respect you showed him meant so much to us and we can't thank you enough for the dignity and compassion with which you helped us through that difficult time.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your kind and heartfelt words. It truly means the world to us to know that we were able to provide your dad with the compassionate care he deserved during his time at Anya Court. Dad was a larger than life character and a character we miss within the home, but also you as a family you all played a big part in dad's experiences at Anya Court. We are deeply honoured to have been part of his life and to have supported both him and your family. Our team takes great pride in creating a warm and loving environment, and it brings us comfort to hear that this made a difference for you all. Please know that you and your family are always in our thoughts, and we are grateful for the opportunity to have shared in your dad's care.
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Review from Richard R (Son of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a stay in hospital our Mum (who had dementia) was unable to carry on living at home. We viewed many care homes and Anya Court stood out head and shoulders above the rest. Mum had always been very opposed to moving into a home and this was a difficult decision for us to make. The staff went above
and beyond on countless occasions, always with a smile and a lot of patience. Mum quickly formed great relationships with many of the staff and clearly took to them. The way the lead on the dementia community, was across our Mum's medical needs and advocated for her was brilliant and a great weight off our shoulders. The staff encourage independence as much as possible, even when it clearly isn't the easiest option for them. Mum absolutely loved the garden and we were able to spend a lot of time there with her. During her final days, the staff were absolutely incredible in the way that they looked after Mum and also supported us, making a very difficult time a lot more bearable.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for sharing your experience with us. We are deeply touched by your kind words and recognition you write about Anya Court team. We understand how difficult the decision to move into a care home can be, and we're honoured that you chose us to care for mum. It's wonderful to know that the relationships she built with the team were so meaningful not just to mum and our team but you as a family. Although what we know was a difficult period, I'm pleased to hear that the teams' efforts, support and compassion helped you as a family during mum's final days and you were able to witness the fantastic care mum received at Anya Court always with respect, dignity and care. You and your family are in our thoughts, and we thank you for allowing us the privilege of caring for your mum.
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Review from B R (Sister of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how wonderful everyone in the Anya Court family has been with my sister and all of our family. You have made a very difficult time in our lives more bearable and taken away some of this strain. You allow us to lose ourselves in our emotions, always ready to lend an ear or shoulder and
to give a much-needed hug. Thank you is not enough to express my gratitude. You are all superheroes to me.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for your heartfelt words. It means the world to us to hear how much our support has helped you and your family during such a difficult time. We're incredibly grateful that we could be there for you and your sister, and that our team has made a difference. Your kind words about our care truly inspire us to continue doing what we love, being there for families like yours. Thank you again.
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Review from Dave D (Son of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father recently had an incident at Anya Court care home very late in the evening which resulted in some cuts and bruises to his face and a bleeding eye. I was informed immediately by the Senior Nurse of the accident and was told he was being comforted by the team. The Senior Nurse stayed with my
father until I arrived to collect him and take him to the local hospital (thankfully he was given the all-clear immediately) but it needs to be pointed out that the Senior Nurse still stayed with my dad over an hour beyond her shift. This shows the love and care that the team give to the residents, and clearly goes above and beyond when it comes to supporting and caring for the residents.
Can not thank the Senior Nurse enough for what she did, and myself and family are very appreciative of all the help and support she gave my father.
Once again, thank you!
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you for your feedback, the commitment shown by our dementia senior lead on this and many occasions is a credit to the team at Anya Court and we are lucky to have someone demonstrating all the Hallmark values leading our team. I am pleased to read your review which shares the same view on what a fantastic caring team we have at Anya Court. Feedback is vitally important to us, and we are committed to continuous improvement. Look forward to seeing you in the home soon and thank you again for your feedback.
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Review from C T (Wife of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Anya Court is wonderful but my husband is on a dementia floor. He has had a small stroke but he doesn't have dementia. The carers and staff treat him like a dementia patient. My husband has lost the use of his legs. Due to medical neglect, he is dependent on staff to get him to the toilet, into the
wheelchair and monitor his exercises. To open his bowels each day, he is not allowed a bedpan. He has to wait until two attendants with a hoist can get him to the toilet, resulting in him messing himself up nearly every day, it's demeaning. My husband needs conversation and two-way interaction with other males. He needs his dignity back. My husband is very unhappy his personal items have been broken or lost. He is a quiet man and will not make a fuss, but I will. Anya Court looked to be just what the doctor ordered, it falls very short.
Please see what can be done to rectify my husband's unhappy plight.
Reply from Leasa Marriott, Customer Relationship Manager at Hallmark Anya CourtThank you for sharing your experience with us. The team also appreciated the recent thank you email you sent. We aim to deliver the highest standards of relationship centred care here at Anya Court. From our other reviews, as well as being voted one of the UK's Top 20 Care Home Groups, you'll see we have hundreds of customers who feel we provide exceptional resident experiences and care. We accept things don't always go as planned and we have discussed your feedback, but if you have any further comments, please do not hesitate to contact me. All the best - Anya Court Manager.
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Review from M P (Sister of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother moved into Hallmark Anya Court nearly four weeks ago, having been in a care home (not of our choice) in another area for over seven months. He has settled in really well in such a short time and takes part in many of the activities. This is entirely due to the care and the compassion shown
by all the staff. We knew Anya Court would provide everything he needed, but the excellent care has gone way beyond our expectations. My brother's progress has been miraculous and we as a family are absolutely delighted.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you so much for sharing your heartfelt review! We're thrilled to hear that your brother has settled in so well and that he's enjoying the activities at Anya Court. It's wonderful to know that our care and compassion have made such a positive difference in his life and that we've exceeded your expectations. Supporting residents and their families is our top priority, and your kind words motivate our team to continue providing the best possible care. We're truly delighted to see your brother's progress and will share your feedback with the staff. Thank you again!
  • Facilities
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  • Cleanliness
  • Treated with Dignity
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  • Safety / Security
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  • Value for Money
Review from A L (Resident) assisted by family/friend published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming environment. Guests are very welcome. The lounge areas are very relaxing. The staff are very smiley and full of energy.
Reply from Kieran Langan, General Manager at Hallmark Anya CourtThank you for your lovely review! We're so pleased to hear that you felt welcomed and comfortable during your visit. It's great to know that you enjoyed the relaxing lounge areas and found our team to be friendly and energetic. We take pride in creating a warm and positive atmosphere for both residents and guests. Your kind words mean a lot to us.
  • Facilities
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  • Cleanliness
  • Treated with Dignity
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  • Safety / Security
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  • Value for Money
Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.802 for Hallmark Anya Court is calculated as follows: ( (403 Excellents x 5) + (40 Goods x 4) + (15 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 465 Ratings = 4.802
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 02 Jun 2026

Please contact the home for current vacancies

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Awards / Recognitions (27)

Meet the Team (3)

Kieran

Kieran Langan

Job Title: General Manager Joined: 2024

With over 10 years of experience in the care industry, I have refined my skills in delivering exceptional service, managing diverse teams, and ensuring operational excellence. As I transition into the role of a care home general manager, I bring with me a passion for creating welcoming, supportive environments where people feel valued, safe, and cared for.


Throughout my career, I have been committed to understanding the unique needs of guests, building meaningful relationships, and fostering a culture of empathy and respect. These qualities are integral to my role, where my focus will be on enhancing the quality of life for residents, supporting dedicated care teams, and maintaining the highest standards of care.


I am excited to leverage my leadership and management expertise to ensure that our care home remains a place where residents and their families feel truly at home.

Sue

Sue Mitchell

Job Title: Lifestyles Lead Joined: 2014

I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.


I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.


I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.


It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.


I truly believe that life does not stop when you move into a care home and anything is possible.


Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.

Leasa

Leasa Marriott

Job Title: Customer Relationship Manager

Choosing the right care home is a big decision, and I feel privileged to support families through this journey. At Anya Court Care Home, my role is to guide families with honesty and empathy, helping them find the best fit for their loved ones.


I’m passionate about customer care and making the process as smooth and reassuring as possible. From the first enquiry to move-in day and beyond, I’m here to offer support, answer questions, and ensure families feel confident in their choice. Our residents are at the heart of everything we do, and my goal is to make sure every new resident and their family feel welcomed, valued, and at home.

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