Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA
Review Us
9.7 157 Reviews
  • Hallmark Anya Court, Rugby
Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter, with dedicated support for residents to live as independently as they wish. Plus, all the essentials are covered with Hallmark All-Inclusive.

The atmosphere is luxury, with a homely touch and the team celebrate every moment, big and small. Right from the outset, the focus is on residents and their loved ones. This is relationship-centred care placing resident’s needs at the forefront of everything the team do.

Moving might seem daunting, but Anya Court strives to keep things familiar. Couples are warmly welcomed, efforts are made to accommodate furry friends, and the doors are open for loved ones to visit whenever they wish. With a friendly café, a serene roof terrace, and inviting green spaces, there's plenty to explore. It's the perfect place to continue cherished hobbies or even uncover something new.
Show Hallmark Anya Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850
  • Self-Funded Residential Dementia Care: from £1710
  • Self-Funded Nursing Care: from £1890

These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’

These prices are only a guideline, please contact Hallmark Anya Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kieran Langan (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (66)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Hallmark Anya Court Reviews (157)

9.7

Hallmark Anya Court has a Review Score of 9.7 (9.680) out of 10, based on 35 reviews in the last 2 years.
Over all time Hallmark Anya Court has 157 reviews.

Overall Experience
  • 125
  • 29
  • 2
  • 1
  • 0
Date Published
  • 157
  • 14
  • 21
  • 35
  • 122
Reviewer Connection to Hallmark Anya Court
  • 71
  • 23
  • 18
  • 11
  • 7
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 157, showing 61-80
Review from Oonagh T (Daughter of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a very difficult emergency situation at home and I was unable to look after my father at the time. I had heard about Anya Court from my elderly neighbour who had stayed there. So I called them. The staff at Anya Court helped me every step of the way from arranging Covid testing, to quarantining
my father, to getting him medical treatment. He had a very reassuring experience in the middle of a very difficult time. He felt very safe and cared for and staff went out of their way to keep me informed about how he was and keep me in touch with him every day. They were all kind, sensitive and very caring. Anya Court is like all care homes rather expensive but I had complete peace of mind through this difficult period for our family and I would not hesitate to use Anya Court's services again or to recommend them to anyone, their service was worth every penny and more.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Dear Oonagh, it was our absolute pleasure to support you and your father in your emergency and at a very difficult time let alone in the middle of a Pandemic. I know how important it was for you to know your father was safe and cared for. He was an absolute delight to support. I know the team felt it was so important to ensure he felt comfortable, safe and relaxed and most importantly that his needs were addressed. The team here will always go the extra mile to give residents and families peace of mind. Thank you again on behalf of all the team for your very kind words, I know this will mean a great deal to them.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David C (Son of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Anya Court are patient, understanding and most of all caring, without exception. They made my father very welcome and nothing is too much trouble for any of them. This is the home by which all others should be benchmarked.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you, David, for your very kind words, we really appreciate your feedback. It is an absolute pleasure to support your father. The team at Anya Court are so committed to supporting our residents and working alongside our families. The team are thriving and will continue to strive for excellence. Your kind words have certainly given them a boost in these challenging times.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith J (Grandson of Resident) published on 10 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite the current difficult Covid situation my Nan, who has been in the care home for 3 months, has been cared for with kindness making her transition from home as seamless as possible. The staff are very dedicated to looking after the residents and having kept the home Covid free for the last 10
months is a credit to them. My experience is that of a well-run care home with attentive and dedicated staff who undoubtedly make all efforts to ensure the residents are safe and properly looked after. No hesitation in recommending to other families for the care of their loved ones.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you, Keith, for your wonderful comments. I am so pleased the transition for your nan moving in with us was a good one for her and yourself. It is so important the move is seamless as it is a big decision for everyone, especially in these times. Knowing we are continually striving to remain Covid free for all families is crucial. The team here are always going the extra mile to ensure our residents feel safe and supported.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Daughter of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice decor and comfortable surroundings the main thing that I also wouldn't be keen on is hot meals being served on lukewarm or cold plates. Lovely gardens. Everyone I have met has been very nice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy P (Power of Attorney of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been involved with Anya Court for just over 2 years now as a Power of Attorney and we got off to rather a bad start but the improvements made recently in communication and the overall running of the home are amazing. Covid has made everything very difficult but the managers have kept the home
and residents clear of infection and that is nothing short of miraculous. The residents are happy, clean and well cared for, food is plentiful and varied, rooms are kept clean and tidy - again a very difficult job especially on the dementia floor. I have also noticed how the atmosphere of the team has changed over the last couple of months and feel sure that this can only be attributed. I did have one or two concerns about information not being correct despite me giving the right information and also asking for it to be changed when I found it to be incorrect but I feel that any remaining issues will be dealt with in due course when we all get "back to normal" whenever that may be.
Reply from Michelle Sides, Michelle Sides at Hallmark Anya Court

Thank you Wendy for your kind comments. It has been a great team effort keeping Covid at bay and remains our top priority along with caring for our residents and your loved one. Working with our families is so important, sharing information and keeping you all abreast of what is happening in these changing times. We will endeavour to strive forward and look to continuously improve wherever we maybe falling short, being open, honest and transparent. We believe we have a winning team with yourselves as our families, our residents and Anya Court team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deborah L (Daughter of Resident) published on 30 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been at Anya Court for 3-years. Throughout the challenges of 2020, the home has worked very hard to make sure that everyone - residents, staff and visitors when allowed - is safe. I miss being able to see my dad like I used to but I am so grateful that he is being well looked after. The
team at Anya Court has been brilliant at ensuring residents have safe activities during the pandemic and helping them keep in touch with their families.
The Hallmark team has got the difficult balance right between safety and ensuring residents can see their relatives. In the summer I could visit in an outside area and am now able to visit in an indoor visiting suite. Although these visits felt strange at first, the team has done everything to make the areas comfortable and as normal as possible.
The management at Anya Court share information readily with relatives and involve us in the decisions about visiting, testing and vaccinations.
I know my dad is in safe hands.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for taking the time to write a review and your recognition of the hard work that the team does to keep everyone here at Anya Court safe, which is our upmost priority. I am really pleased that you still feel involved with all aspects of your Fathers care and that your visits with him are as normal as possible despite the challenges of 2020.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah H (Daughter of Resident) published on 29 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 89-year-old father needed respite care, at short notice, following two and a half weeks in the hospital.
The staff at Anya Court were very supportive with the transfer from hospital to their care, the process made very difficult because of Covid 19 restrictions.
The care and attention my father
received was excellent. My father was very happy with his care, the staff and the very comfortable surroundings.
The staff were accessible and supportive to us as a family, which meant a great deal as we could not visit my father. When visiting was reinstated, the arrangements were well organised and very safe for all involved.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for your lovely comments. Moving out of hospital is an enormous challenge for people in these times, fearful and full of anxiety for them also. We are only too pleased that here at Anya Court we have very robust Infection Control measures in place that ensured your father a safe transition that ensures he would then receive the care and attention he needed to recover. Sincere thanks again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm H (Son of Resident) published on 29 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been resident at Anya Court for 5 years and is well cared for and looked after. She suffers from dementia. The carers and other support staff at Anya Court have been sympathetic to this, and always helpful in keeping us up to date with her needs and general welfare. A cheerful demeanour
has always greeted us when phoning or visiting, even in these current times, when we can do no more than delivering flowers and have a short visit in a specially prepared visitors suite, to keep the residents' environment safe and free from Covid. I would have no hesitation in recommended Anya Court as a home for your loved one when they require additional care in advancing years.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for these kind sentiments. In these challenging times we have all pulled together as a team, you as families, residents and our team. Keeping Anya Court Covid Free is our priority whilst remaining a home to all of us. I am so pleased you feel your mum is safe and well cared for. Reassuring for anyone thinking of moving into our home. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter W (Resident) published on 24 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My view may appear to be glowing in order to please the senior in charge and staff. However, my report is a true judgment of my experience of a very well run home staffed by very dedicated people.
Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for your kind words, so very much appreciated. I can see your wonderful sense of humour shining through in your message. We are just thrilled to be able to support you. We strive to ensure Anya Court is a homely, welcoming and safe place to work and live. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan A (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with the care, kindness and attention given by the staff to keeping my mother safe during the last four months of the Coronavirus Pandemic. Thank you.
Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marie (Daughter of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been on Ballad two-plus years, is usually happy, enjoying music-based activities. Staff are kind, understand Mum’s needs and we are sad when staff, who are especially good at engaging with Mum, leave. We are very impressed with the response to Covid; residents and staff have been kept safe by
introducing lockdown before the government did, ensuring staff had PPE, instigated RelsApp to share messages and photos with Mum, iPads to FaceTime when carers have one to one time with residents. New activities devised as usual events can’t occur due to lockdown. Staff work under difficult circumstances and we, as a family, truly appreciate this. Admin issues concerns: irregular receipt of Mum’s weekly email updates/FaceTime calls, care plan reviews identified as incomplete when all information has been given. Communication within and outside of the home not always joined up so doesn’t deliver to expectations. A change of management, with interim arrangements before final recruitment, might be a contributory factor.
Reply from Julie Weaver, General Manager at Hallmark Anya Court

Thank you for your comments. We will share these with the team so that we can address the points you raise.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane (Daughter of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has found Anya Court to be a caring and comfortable environment. She is full of praise for the staff and their approach to her needs. Unfortunately, her stay has been during the Coronavirus crisis, so she has not experienced 'normal' life at Anya. However, she feels safe, secure and well cared for.
Reply from Julie Weaver, General Manager at Hallmark Anya Court

Thank you for your comments and we look forward to a return to pre-COVID times so that Mum can enjoy fully the facilities and services at Anya Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally A (Daughter of Resident) published on 8 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Anya Court have been amazing with Dad. Dad has complex needs and the home have worked hard to make him as comfortable and as happy as possible. They have taken the time to really get to know him, from all his (wonderful) stories from the past to his favourite aftershave. Chatting to the
staff, you really get the impression that they care about the residents. Even at his grumpiest, Dad can be brought around by the excellent food. The grounds are beautiful and are an excellent way to allow Dad some fresh air as he is unable to leave the grounds with his complex needs. The Cafe and garden have also been a godsend for visits and Dad's visitors always let me know how impressed they are with the home. We have obviously been unable to see Dad in person for several months now, but I know they are doing their best to keep him safe and well. They have ensured we can have Facetime chats and have kept us updated at least weekly.
Reply from Jule Weaver, General Manager at Hallmark Anya Court

Dear Sally. Thank you for your comments regarding Anya Court; they are much appreciated. We are really pleased that you have been happy with Dad’s care and that we have been able to ensure that you have kept in touch with him during these difficult times. Thank you again, Julie.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anita V (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time I contacted Anya Court Care Home the manager was so helpful and understanding of my situation. Unfortunately, my father was not in Anya Court for long but during his time there the staff treated him with dignity and respect. All the staff were so kind, caring and supportive to both
my father and the family. Anya Court is like a five-star hotel. It is clean and bright with great facilities and activities for the residents. I would have no hesitation in recommending Anya Court.
Reply from Julie Weaver, General Manager at Hallmark Anya Court

Thank you for your kind comments regarding Anya Court. We are really pleased to hear that you were happy with the care given to your loved one and have passed your comments on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home is really comfortable. Has good amenities to suit everyone. Rooms are well-appointed, with ensuite bathroom, easy chair and table to place client's TV. Clients also have room to put their own personal belongings in as well, to personalise it to their own taste. Food is well presented, with a variety
of choice. I have had dinner with my Mum on quite a few occasions and found the meals very adequate. Visitors can come and go as they wish There are no awkward restrictions, which I think makes a good atmosphere for residents and guests alike.
Reply from Julie Weaver, General Manager at Hallmark Anya Court

Thank you for your kind comments regarding Anya Court. We are really pleased to hear that you were happy with the care given to your loved one and have passed your comments on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John C (Respite Resident) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing was ever too much trouble.
Very friendly staff who always remember my name.
I was very happy here.
Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

I am pleased that you have received the friendly and warm welcome from the team that pride ourselves on and that you are so happy here at Anya Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan H (Daughter of Resident) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved to Anya Court at the beginning of December from another care home. Since being there he is always saying how happy he is. He particularly likes the fact that he has access to his own patio area and then the beautiful gardens. Hopefully, he will still be with us to enjoy these as the weather
improves. The level of care is excellent, with staff always at hand when needed. I can go about my day knowing he is being well looked after. The home has a welcoming and vibrant feel.
Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for your positive feedback, and I am glad that you have the reassurance now that Dad is being well looked after in our vibrant home. We are looking forward to encouraging and supporting him to enjoy his patio and the gardens as soon as the weather improves.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vineeta C (Daughter of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed to get Mum into Anya Court with very little notice. From my phone call to the home, an assessment was done 2 hours later and Mum was there the next day. The 1st week was difficult, but the staff were so caring right from the start and did everything to help Mum to settle. She is very stubborn
and independent, but they quickly worked out exactly how to handle her. Five weeks later the difference in Mum is just incredible, she has a smile on face and a sparkle in her eyes. She loves it at Anya Court and has told me she is really happy and wants to spend the rest of her life there! This is from a lady who insisted she would never leave her own home. She has joined in various activities - it's the 1st time I've seen my Mum dance and sing in my life! Anya Court is such a lovely place with great facilities and so much going on every day. All the staff I have met, without fail, have been kind, caring and always have time to spend with you. Mum was just existing at home, at Anya Court she is living with a purpose again.
Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home.
We are so pleased your Mum is happy here with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie S (Daughter of Resident) published on 29 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the care and attention paid to my father are excellent. He is treated with respect and dignity at all times and the care he receives is excellent and meets all of his requirements. The rooms are a really good size which enables him to have all the equipment he needs to hand. He has appointed
carers and there are always
other people at hand if needed. He needs extra people to help with his care but staffing is not a problem. He enjoys the food and activities provided and we are always sent an activities sheet for the following week so we can take part as well. We are able to join him for meals if we book a couple of days in advance and if the larger family all decide to visit together we can book a room.
All in all, I would recommend Anya Court to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Relative of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my relative is happy, safe and well looked after. The staff are kind, caring and approachable. Management is a shadowy force who do not seem to build relationships unless approached and communication could be improved. Trips etc are arranged on an ad-hoc basis seemingly. Efforts to improve the
gardens have been heroic and have improved the quality of life for residents. Food is variable both in quality and quantity but this may be affected by staffing issues. Overall very positive but things to work on.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.680 for Hallmark Anya Court is calculated as follows: ( (321 Excellents x 5) + (60 Goods x 4) + (25 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 413 Ratings = 4.68
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Sep 2025

Please contact the home for current vacancies

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (26)

Meet the Team (1)

Sue

Sue Mitchell

Job Title: Lifestyles Lead Joined: 2014

I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.


I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.


I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.


It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.


I truly believe that life does not stop when you move into a care home and anything is possible.


Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Anya Court to verify any information. View our terms and conditions. Hallmark Anya Court has an Enhanced Service - more info.