Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA
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9.7 166 Reviews
  • Hallmark Anya Court, Rugby
Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter, with dedicated support for residents to live as independently as they wish. Plus, all the essentials are covered with Hallmark All-Inclusive.

The atmosphere is luxury, with a homely touch and the team celebrate every moment, big and small. Right from the outset, the focus is on residents and their loved ones. This is relationship-centred care placing resident’s needs at the forefront of everything the team do.

Moving might seem daunting, but Anya Court strives to keep things familiar. Couples are warmly welcomed, efforts are made to accommodate furry friends, and the doors are open for loved ones to visit whenever they wish. With a friendly café, a serene roof terrace, and inviting green spaces, there's plenty to explore. It's the perfect place to continue cherished hobbies or even uncover something new.

Care Provided by Hallmark Anya Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850
  • Self-Funded Residential Dementia Care: from £1710
  • Self-Funded Nursing Care: from £1890

These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’

These prices are only a guideline, please contact Hallmark Anya Court to find out the exact price for your requirements.

Contact Hallmark Anya Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hallmark Anya Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kieran Langan (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (66)
  • Couples/Companion Rooms with Ensuite Wet Room (4)
9.7

Hallmark Anya Court has a Review Score of 9.7 (9.714) out of 10, based on 36 reviews in the last 2 years.
Over all time Hallmark Anya Court has 166 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Anya Court
  • 74
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Total of 166, showing 61-80
Review from M R (Wife of Resident) published on 1 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a Resident at Anya Court care home since December 2021. The manager and the managing assistant made my husband's transfer from a very unsuitable care home he was admitted to by the Hospital discharge team. I am very grateful that he was able to leave and be resident at a very nice
and suitable care home. Anya Court is good in every way, cleanliness exceptional, good food and helpful caring staff. Visiting is made very easy and safe with testing aprons and gloves provided to help control the spread of Covid. I highly recommend Anya Court.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you for your feedback and very kind words. It is never easy transferring from the hospital and navigating your way through the care system. It was good to sit down with you and discuss your…read more
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Review from M P (Wife of Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Attentive staff.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you for your kind words. It is a pleasure to support both yourself and your husband as he makes such good progress. It really is rewarding for the team to see him do so well and be part of that…read more
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Review from C J (Respite Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Why oh why do the servers make such a clatter. It is needless and upsetting!
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you so much for your feedback Christopher, we really do value your opinion, and it is important for us to take on board any learning and improvements we can to ensure the service we provide is…read more
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Review from Joan M (Sister of Resident) published on 22 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first meeting, I found Anya Court to be helpful, caring, and understanding to both residents and family. An extremely clean and well-presented home and gardens. Management are always there to talk and to inform you about your relative and to help in any way possible. The head carers are fantastic
and very caring and help to make sure relatives are happy and cared for. Most of the staff are very good. The reception team are fantastic. I rate Anya Court to be a top-rated care home.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you Joan for your very kind words. We know how difficult it can be for everyone concerned when a loved one moves into our care home. We are so pleased you have found the experience a good one,…read more
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Review from B S (Resident) published on 2 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very pleased with the tastefulness of the home. Very elegant, and every member of the staff I have met has been exceptionally kind and helpful to me. I cannot speak too highly of everyone I have met and have enjoyed the company of many of the residents. My stay here has taken away any fear
I have had of spending my last days in a 'home'!
Reply from Michelle Sides, General Manager at Hallmark Anya Court
It was an absolute pleasure to support you during your recovery. Thank you so much for your kind words and great reassurance for anyone who is thinking about a care home for themselves or their loved…read more
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Review from Keith W (Son of Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very efficient and friendly staff. Always ready to help residents and visitors alike.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you for your feedback, the team here at Anya Court strive to ensure they are meeting the needs of our residents and families. Thank you for your kind comments on the care and support of the…read more
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Review from Kate T (Daughter of Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father stayed at Anya Court for two weeks. The care was good for him but he is used to being in his own space. He found the staff friendly and helpful. His washing was done for him. He had broken his wrist and struggled with the single bed. He also found the dining experience not very inclusive.
He was on a table (allocated) on his own.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you Kate for your feedback. It was an absolute pleasure to support your father during this time of his recovery from a broken wrist. I know the team enjoyed having him around, he is so full of…read more
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Review from Dorothy W (Resident) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with everything.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Dorothy, it is an absolute joy to have you here with us at Anya Court. Your smiling face every day, your warmth of personality. For all the team here it is an absolute pleasure to care for you. Best…read more
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Review from C R (Resident) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent treatment continuing following treatment in hospital.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you for your kind words. It really has been a pleasure supporting you after being in hospital and seeing you make great progress. We all here at Anya Court love you being here. Best wishes.
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Review from Oonagh T (Daughter of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a very difficult emergency situation at home and I was unable to look after my father at the time. I had heard about Anya Court from my elderly neighbour who had stayed there. So I called them. The staff at Anya Court helped me every step of the way from arranging Covid testing, to quarantining
my father, to getting him medical treatment. He had a very reassuring experience in the middle of a very difficult time. He felt very safe and cared for and staff went out of their way to keep me informed about how he was and keep me in touch with him every day. They were all kind, sensitive and very caring. Anya Court is like all care homes rather expensive but I had complete peace of mind through this difficult period for our family and I would not hesitate to use Anya Court's services again or to recommend them to anyone, their service was worth every penny and more.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Dear Oonagh, it was our absolute pleasure to support you and your father in your emergency and at a very difficult time let alone in the middle of a Pandemic. I know how important it was for you to…read more
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Review from David C (Son of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Anya Court are patient, understanding and most of all caring, without exception. They made my father very welcome and nothing is too much trouble for any of them. This is the home by which all others should be benchmarked.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you, David, for your very kind words, we really appreciate your feedback. It is an absolute pleasure to support your father. The team at Anya Court are so committed to supporting our residents…read more
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Review from Keith J (Grandson of Resident) published on 10 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite the current difficult Covid situation my Nan, who has been in the care home for 3 months, has been cared for with kindness making her transition from home as seamless as possible. The staff are very dedicated to looking after the residents and having kept the home Covid free for the last 10
months is a credit to them. My experience is that of a well-run care home with attentive and dedicated staff who undoubtedly make all efforts to ensure the residents are safe and properly looked after. No hesitation in recommending to other families for the care of their loved ones.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you, Keith, for your wonderful comments. I am so pleased the transition for your nan moving in with us was a good one for her and yourself. It is so important the move is seamless as it is a big…read more
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Review from L W (Daughter of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice decor and comfortable surroundings the main thing that I also wouldn't be keen on is hot meals being served on lukewarm or cold plates. Lovely gardens. Everyone I have met has been very nice.
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Review from Wendy P (Power of Attorney of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been involved with Anya Court for just over 2 years now as a Power of Attorney and we got off to rather a bad start but the improvements made recently in communication and the overall running of the home are amazing. Covid has made everything very difficult but the managers have kept the home
and residents clear of infection and that is nothing short of miraculous. The residents are happy, clean and well cared for, food is plentiful and varied, rooms are kept clean and tidy - again a very difficult job especially on the dementia floor. I have also noticed how the atmosphere of the team has changed over the last couple of months and feel sure that this can only be attributed. I did have one or two concerns about information not being correct despite me giving the right information and also asking for it to be changed when I found it to be incorrect but I feel that any remaining issues will be dealt with in due course when we all get "back to normal" whenever that may be.
Reply from Michelle Sides, Michelle Sides at Hallmark Anya Court
Thank you Wendy for your kind comments. It has been a great team effort keeping Covid at bay and remains our top priority along with caring for our residents and your loved one. Working with our…read more
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Review from Deborah L (Daughter of Resident) published on 30 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been at Anya Court for 3-years. Throughout the challenges of 2020, the home has worked very hard to make sure that everyone - residents, staff and visitors when allowed - is safe. I miss being able to see my dad like I used to but I am so grateful that he is being well looked after. The
team at Anya Court has been brilliant at ensuring residents have safe activities during the pandemic and helping them keep in touch with their families.
The Hallmark team has got the difficult balance right between safety and ensuring residents can see their relatives. In the summer I could visit in an outside area and am now able to visit in an indoor visiting suite. Although these visits felt strange at first, the team has done everything to make the areas comfortable and as normal as possible.
The management at Anya Court share information readily with relatives and involve us in the decisions about visiting, testing and vaccinations.
I know my dad is in safe hands.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you for taking the time to write a review and your recognition of the hard work that the team does to keep everyone here at Anya Court safe, which is our upmost priority. I am really pleased…read more
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Review from Sarah H (Daughter of Resident) published on 29 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 89-year-old father needed respite care, at short notice, following two and a half weeks in the hospital.
The staff at Anya Court were very supportive with the transfer from hospital to their care, the process made very difficult because of Covid 19 restrictions.
The care and attention my father
received was excellent. My father was very happy with his care, the staff and the very comfortable surroundings.
The staff were accessible and supportive to us as a family, which meant a great deal as we could not visit my father. When visiting was reinstated, the arrangements were well organised and very safe for all involved.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you for your lovely comments. Moving out of hospital is an enormous challenge for people in these times, fearful and full of anxiety for them also. We are only too pleased that here at Anya…read more
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Review from Malcolm H (Son of Resident) published on 29 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been resident at Anya Court for 5 years and is well cared for and looked after. She suffers from dementia. The carers and other support staff at Anya Court have been sympathetic to this, and always helpful in keeping us up to date with her needs and general welfare. A cheerful demeanour
has always greeted us when phoning or visiting, even in these current times, when we can do no more than delivering flowers and have a short visit in a specially prepared visitors suite, to keep the residents' environment safe and free from Covid. I would have no hesitation in recommended Anya Court as a home for your loved one when they require additional care in advancing years.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you for these kind sentiments. In these challenging times we have all pulled together as a team, you as families, residents and our team. Keeping Anya Court Covid Free is our priority whilst…read more
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Review from Peter W (Resident) published on 24 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My view may appear to be glowing in order to please the senior in charge and staff. However, my report is a true judgment of my experience of a very well run home staffed by very dedicated people.
Reply from Michelle Sides, General Manager at Hallmark Anya Court
Thank you for your kind words, so very much appreciated. I can see your wonderful sense of humour shining through in your message. We are just thrilled to be able to support you. We strive to ensure…read more
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Review from Susan A (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with the care, kindness and attention given by the staff to keeping my mother safe during the last four months of the Coronavirus Pandemic. Thank you.
Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court
Thank you for taking the time to review Anya Court Care Home.
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Review from Marie (Daughter of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been on Ballad two-plus years, is usually happy, enjoying music-based activities. Staff are kind, understand Mum’s needs and we are sad when staff, who are especially good at engaging with Mum, leave. We are very impressed with the response to Covid; residents and staff have been kept safe by
introducing lockdown before the government did, ensuring staff had PPE, instigated RelsApp to share messages and photos with Mum, iPads to FaceTime when carers have one to one time with residents. New activities devised as usual events can’t occur due to lockdown. Staff work under difficult circumstances and we, as a family, truly appreciate this. Admin issues concerns: irregular receipt of Mum’s weekly email updates/FaceTime calls, care plan reviews identified as incomplete when all information has been given. Communication within and outside of the home not always joined up so doesn’t deliver to expectations. A change of management, with interim arrangements before final recruitment, might be a contributory factor.
Reply from Julie Weaver, General Manager at Hallmark Anya Court
Thank you for your comments. We will share these with the team so that we can address the points you raise.
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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for Hallmark Anya Court is calculated as follows: ( (340 Excellents x 5) + (58 Goods x 4) + (21 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 426 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Dec 2025

Please contact the home for current vacancies

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Awards / Recognitions (26)

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Meet the Team (3)

Kieran

Kieran Langan

Job Title: General Manager Joined: 2024

With over 10 years of experience in the care industry, I have refined my skills in delivering exceptional service, managing diverse teams, and ensuring operational excellence. As I transition into the role of a care home general manager, I bring with me a passion for creating welcoming, supportive environments where people feel valued, safe, and cared for.


Throughout my career, I have been committed to understanding the unique needs of guests, building meaningful relationships, and fostering a culture of empathy and respect. These qualities are integral to my role, where my focus will be on enhancing the quality of life for residents, supporting dedicated care teams, and maintaining the highest standards of care.


I am excited to leverage my leadership and management expertise to ensure that our care home remains a place where residents and their families feel truly at home.

Sue

Sue Mitchell

Job Title: Lifestyles Lead Joined: 2014

I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.


I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.


I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.


It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.


I truly believe that life does not stop when you move into a care home and anything is possible.


Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.

Leasa

Leasa Marriott

Job Title: Customer Relationship Manager

Choosing the right care home is a big decision, and I feel privileged to support families through this journey. At Anya Court Care Home, my role is to guide families with honesty and empathy, helping them find the best fit for their loved ones.


I’m passionate about customer care and making the process as smooth and reassuring as possible. From the first enquiry to move-in day and beyond, I’m here to offer support, answer questions, and ensure families feel confident in their choice. Our residents are at the heart of everything we do, and my goal is to make sure every new resident and their family feel welcomed, valued, and at home.

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