Hallmark Anya Court

In Dad's final days, we were overwhelmed by the support and comfort the team provided. The love and respect you showed him meant so much to us and we can't thank you enough for the dignity and compassion with which you helped us through that difficult time.

After a stay in hospital our Mum (who had dementia) was unable to carry on living at home. We viewed many care homes and Anya Court stood out head and shoulders above the rest. Mum had always been very opposed to moving into a home and this was a difficult decision for us to make. The staff went above and beyond on countless occasions, always with a smile and a lot of patience. Mum quickly formed great relationships with many of the staff and clearly took to them. The way the lead on the dementia community, was across our Mum's medical needs and advocated for her was brilliant and a great weight off our shoulders. The staff encourage independence as much as possible, even when it clearly isn't the easiest option for them. Mum absolutely loved the garden and we were able to spend a lot of time there with her. During her final days, the staff were absolutely incredible in the way that they looked after Mum and also supported us, making a very difficult time a lot more bearable.

I cannot express how wonderful everyone in the Anya Court family has been with my sister and all of our family. You have made a very difficult time in our lives more bearable and taken away some of this strain. You allow us to lose ourselves in our emotions, always ready to lend an ear or shoulder and to give a much-needed hug. Thank you is not enough to express my gratitude. You are all superheroes to me.

Once again, thank you!

Please see what can be done to rectify my husband's unhappy plight.

My brother moved into Hallmark Anya Court nearly four weeks ago, having been in a care home (not of our choice) in another area for over seven months. He has settled in really well in such a short time and takes part in many of the activities. This is entirely due to the care and the compassion shown by all the staff. We knew Anya Court would provide everything he needed, but the excellent care has gone way beyond our expectations. My brother's progress has been miraculous and we as a family are absolutely delighted.

Very welcoming environment. Guests are very welcome. The lounge areas are very relaxing. The staff are very smiley and full of energy.

Staff available to take residents to the bathroom it’s not pleasant hearing people distressed waiting for what is a basic need although I appreciate it’s difficult to meet demands at busy times, but this is a Care Home, not a hotel.

Thank you for allowing us to celebrate Christmas with my grandad.

I am so happy that my father is at Anya Court; he is taken care of so much, and everyone who works at Anya is kind and hardworking and looks after all the residents so well. There just couldn't be a better place for my dad to be in.

I wondered whether an intercom was available and suggest it may be a useful tool to enable communication in this sort of time.

We are very pleased with the care provided to my father-in-law. The staff are very hard-working, kind and considerate and nothing is too much trouble. The facilities are excellent and there is a lovely, family atmosphere.

We would highly recommend Anya Care Home.

Anya Court does not feel like a care home at all. We enjoy visiting my dad and spending time with him in the garden and cafe. The staff are wonderful and my dad is very happy here.

This home is one of the best I have seen. I would be pleased to go there when my time comes, it won't be long I am 87 years old.

Anya Court is managed very efficiently, and the staff are all most welcoming and friendly. Everybody always speaks to me when I visit and reports back on my husband they show genuine concern for him and have strategies in place to meet all of his needs. I feel that he is safe and well cared for there.

We are happy in the knowledge that our poppa is well fed and well cared for at Anya Court. Although many activities are offered to the residents, Poppa declines them all, preferring to stay in his own room, apart from when we walk him down to the dining room for a drink, he's still always asked by the lovely staff if he'd like to take part in the various activities. He sometimes says that the food isn't much good, but that's probably down to him now having a soft diet.

A very happy and friendly atmosphere. The cafe and lounge are very welcoming. The grounds are very pleasant and wheelchair friendly. The activity programme is very good and varied. They are all well-run but leave residents able to choose which activities they wish to join in with.

Since arriving from hospital following a fall at home resulting in an operation my mother has received a high standard of care. She now feels at home at Anya Court but most importantly she feels safe and well cared for. I too have peace of mind which is also important. Any issues have been dealt with. Communication is vital though sometimes this has been lacking.

It was a momentous decision to make the transition to a care home for Mum but, the choice of Anya Court has been the right one. Thank you.