Submit a Review for Hallmark Anya Court
286 Dunchurch Road, Rugby, CV22 6JA
View Full Details of Hallmark Anya CourtLatest Reviews for Hallmark Anya Court
15 September 2025
Following on from a flood at home and hip surgery - Mum needed somewhere safe to recuperate and be looked after. All of the staff were excellent - making sure she did her post op exercises and having the appropriate medication on time. As Mum's home was not classed as habitable - whilst it dried out and was redecorated. A particular lady in the management team was brilliant in liaising with the insurance company who covered the cost of the respite care. In a very stressful situation it was lovely to know Mum was being cared for. Thank you to all on Capella Floor & the particular staff member
18 July 2025
From the moment I walked through the doors, Anya Court felt so welcoming, bright and beautiful! All of the staff go above and beyond their 'roles' and everyone feels heard and well cared for. We are dealing with happy, confident, experienced, friendly, caring, professional and intelligent teams. The atmosphere can be as busy or relaxed as you want it to be. There are so many options to wander in the beautiful grounds, join in with an activity or sit in a lounge, garden, patio, cafe... Thank you to the amazing team, our 92 year old Mum loves you.
06 June 2025
Mum has been at Anya Court for almost a year now. I cannot fault the care, facilities and staff. They all take such pride in their role. Mum is always greeted by her name, acknowledged, and cared for exceptionally. There is always so much laughter in the home. It's a great place for your loved ones.
06 June 2025
Always find staff very friendly and aware of any problems/situations. Our friend is very happy in her surroundings.
29 May 2025
My mum has been a resident at Anya Court, Rugby, for just over a year now. She is living well with dementia and really settled in her community. The nurses and carers go out of their way to ensure she is happy and safe. They are very approachable and nothing is too much bother. The lifestyles team who arrange the numerous activities are always thinking of new ways to involve the residents; whether their interests are singing, sport, music, art, gardening or cooking, there is something for everyone. Nearly every week, there is a special event to attend as well, such as VE Day celebrations, most recently or dementia week. They help us make special memories together, which is priceless. Thanks to the whole team, not forgetting admin, housekeeping & catering as well!
28 May 2025
Just the best place. Mum was so happy at Anya. This is more like home than a 'home'. Staff are great and residents happy. They truly care about people, even the relatives. If I need a care home I would aspire to Anya.
27 May 2025
The care home handled my mother's failing health and subsequent death with kindness and sensitivity. At all times mum felt safe, comfortable and loved. The home genuinely care for their residents and their families. I couldn't have asked for more and will genuinely miss them now mum is no longer there. Mum referred to Anya Court as home and used to say 'they like me there'. When she was in hospital all she wanted to do was go home to her carer family. That says everything about their standards of care. As her family they have been so good and kind to us.
27 May 2025
My mother has just passed away after two years at Anya Court. She was very happy during her time there - happier, in fact, than she had been for years. The care personnel could not have been kinder to her and to us and it was the best decision we ever took when we decided to place her there. We are more than happy about all details of her life there - food, entertainment, care, medical assistance, comfort of her room. A big shout out to two staff members in particular, without whom my mother's last years would have been so much more difficult, so much sadder. For me, putting a loved one in a care home changed from being a negative step to a positive one. When she passed, my mother referred to Anya Court as "home" - what more can I say?
13 May 2025
I spent 6 weeks at Anya Court with full mental capacity. A doctor did a weekly round of patients registered with a local practice, but in fact he was physician assistant and it was a video call with the head nurse, she described patients symptoms, diagnosis often occurred without patients being examined. Prescriptions were emailed to a pharmacy in Nuneaton and often took 48 hours to be delivered, causing delayed treatment. One qualified nurse cared for about 80 residents at night, that nurse was often very stressed, and could be an agency nurse unfamiliar with the home. Everything that visitors and relatives might see, furniture, decor, communal lounges, coffee bar and food was good. The hairdresser was a bonus, no physiotherapy, and only low key chair exercises, I left the home less physically fit than when I arrived as there was no provision for regular exercise. Mental stimulation focused on residents with poor capacity, many brighter residents were bored and unhappy.
08 May 2025
From our first initial visit to establish whether Anya Court was the place for my mother in law to stay we felt a sense of warmth and wellbeing. You felt at home, nothing was too much trouble and they went above and beyond all of our expectation's. All of questions were answered and we felt at ease. Today we moved my mother in law in and it was so nice to actually see her smile and laugh like she used to. I know Anya Court will help her to achieve her care goals in moving in the right direction with the appropriate care and support staff to help her thrive. I know she is going to love the home cooked food and delicious cakes. We cannot thank you enough for all the care and support you have given us as a family at a time when this next chapter was all so new to us. All staff at Anya Court have a special set of skills/talents and should be praised for there compassion and support they have given us as a family.
02 May 2025
I'm so grateful to Anya Court Care Home for the exceptional care they gave my father. After visiting several homes, Anya stood out for its warmth and personal touch. The advisor for families supported us from the start, and the team even visited my father at home before he moved in to understand his needs. Small gestures, like placing a photo of his favorite musical on his door, showed how much they cared. Daily activities kept him engaged, and the app helped us feel connected. In his final days, so many of the carers treated him with such dignity. One even sang to him and held his hand-moments we'll never forget. Anya Court is more than a care home; it's a place filled with love, respect, and compassion.
22 April 2025
All around excellent.
22 April 2025
Mum was a resident at Anya Court from September 2024 to March 2025 when she moved to be with my Dad at the Dementia Care Home he is resident at. On the initial meetings with the advisor for new residents and families and once Mum was resident on the dementia community, we were always treated well and impressed by the friendliness and care of all the Staff. Mum was happy and enjoyed her time at Anya Court as there were so many activities to keep her occupied She made friends with many of the staff. The care given to Mum was excellent and the help and advice given to me and the rest of the family was always given in a caring and friendly way. It took a load off our minds that Mum was happy and being cared for in lovely surroundings, with excellent food and caring staff. Mum enjoyed meeting family in the lovely cafe on the ground floor for her Latte and cake.
15 April 2025
Anya Court looked after my Dad in 2019, so when I needed to look for a Care Home for Mum, there was only one place that would meet our high expectations! Anya Court delivers the highest standards. Mum is so happy and comfortable there, so well cared for. Lots of daily activities, food lovely and wonderful, kind staff. Her room is beautiful too.
03 March 2025
My dad was a resident of Ballard (dementia) community for five months at Anya Court in rugby before falling ill and passing away. During his stay at the home, he was very happy and comfortable there. The staff are lovely, caring and very attentive to everybody's needs, including visitors. They had a lot of activities on every day, were cheerful and the care provided was to an extremely high standard to the residents and any visitors. I cannot fault this home and thank them very much for everything they did to support us and my dad whilst he was in their care. Thank you all at Anya Court.
29 January 2025
What a fantastic place, the staff have been amazing throughout our Mother's stay there we have all been made to feel so welcome. The standard of care and attention to the small things has been amazing.
27 December 2024
Made the move for my mum very easy for us and Mum. She settled so well and navigated the home well as she has poor vision. She has made friends, the staff are kind and caring towards her and us. Mum loves the food and the choices. Highly recommended.
23 December 2024
My aunt has been at Anya Court for 2 months. Both the management and staff have done an incredible job of getting her settled in. We are happy in the knowledge that she is extremely well looked after and cared for. We visit regularly and the fact that everyone we meet, whether staff or residents are happy speaks volumes. The juke box cafe is a fabulous place for residents and visitors to meet. It has a great vibe and a good cup of coffee.
05 December 2024
We must express our deepest gratitude to Anya Court and the incredible team there for the compassionate, attentive care they provided for our father. As he journeyed through Alzheimer's, it meant everything to us to know he was in such capable, compassionate hands. He was shown warmth, dignity and love. The team became like a second family, not only for Dad but for all of us. Every time we visited, we were openly welcomed and felt the genuine care you extended to him. Knowing he was surrounded by people who truly cared for him brought us a great sense of relief and peace. Dad enjoyed lots of activities which were frequent and fun, when he could and his time was made very special. In Dad's final days, we were overwhelmed by the support and comfort the team provided. The love and respect you showed him meant so much to us and we can't thank you enough for the dignity and compassion with which you helped us through that difficult time.
05 December 2024
After a stay in hospital our Mum (who had dementia) was unable to carry on living at home. We viewed many care homes and Anya Court stood out head and shoulders above the rest. Mum had always been very opposed to moving into a home and this was a difficult decision for us to make. The staff went above and beyond on countless occasions, always with a smile and a lot of patience. Mum quickly formed great relationships with many of the staff and clearly took to them. The way the lead on the dementia community, was across our Mum's medical needs and advocated for her was brilliant and a great weight off our shoulders. The staff encourage independence as much as possible, even when it clearly isn't the easiest option for them. Mum absolutely loved the garden and we were able to spend a lot of time there with her. During her final days, the staff were absolutely incredible in the way that they looked after Mum and also supported us, making a very difficult time a lot more bearable.
Latest Reviews for Hallmark Anya Court
15 September 2025
Following on from a flood at home and hip surgery - Mum needed somewhere safe to recuperate and be looked after. All of the staff were excellent - making sure she did her post op exercises and having the appropriate medication on time. As Mum's home was not classed as habitable - whilst it dried out and was redecorated. A particular lady in the management team was brilliant in liaising with the insurance company who covered the cost of the respite care. In a very stressful situation it was lovely to know Mum was being cared for. Thank you to all on Capella Floor & the particular staff member
18 July 2025
From the moment I walked through the doors, Anya Court felt so welcoming, bright and beautiful! All of the staff go above and beyond their 'roles' and everyone feels heard and well cared for. We are dealing with happy, confident, experienced, friendly, caring, professional and intelligent teams. The atmosphere can be as busy or relaxed as you want it to be. There are so many options to wander in the beautiful grounds, join in with an activity or sit in a lounge, garden, patio, cafe... Thank you to the amazing team, our 92 year old Mum loves you.
06 June 2025
Mum has been at Anya Court for almost a year now. I cannot fault the care, facilities and staff. They all take such pride in their role. Mum is always greeted by her name, acknowledged, and cared for exceptionally. There is always so much laughter in the home. It's a great place for your loved ones.
06 June 2025
Always find staff very friendly and aware of any problems/situations. Our friend is very happy in her surroundings.
29 May 2025
My mum has been a resident at Anya Court, Rugby, for just over a year now. She is living well with dementia and really settled in her community. The nurses and carers go out of their way to ensure she is happy and safe. They are very approachable and nothing is too much bother. The lifestyles team who arrange the numerous activities are always thinking of new ways to involve the residents; whether their interests are singing, sport, music, art, gardening or cooking, there is something for everyone. Nearly every week, there is a special event to attend as well, such as VE Day celebrations, most recently or dementia week. They help us make special memories together, which is priceless. Thanks to the whole team, not forgetting admin, housekeeping & catering as well!
28 May 2025
Just the best place. Mum was so happy at Anya. This is more like home than a 'home'. Staff are great and residents happy. They truly care about people, even the relatives. If I need a care home I would aspire to Anya.
27 May 2025
The care home handled my mother's failing health and subsequent death with kindness and sensitivity. At all times mum felt safe, comfortable and loved. The home genuinely care for their residents and their families. I couldn't have asked for more and will genuinely miss them now mum is no longer there. Mum referred to Anya Court as home and used to say 'they like me there'. When she was in hospital all she wanted to do was go home to her carer family. That says everything about their standards of care. As her family they have been so good and kind to us.
27 May 2025
My mother has just passed away after two years at Anya Court. She was very happy during her time there - happier, in fact, than she had been for years. The care personnel could not have been kinder to her and to us and it was the best decision we ever took when we decided to place her there. We are more than happy about all details of her life there - food, entertainment, care, medical assistance, comfort of her room. A big shout out to two staff members in particular, without whom my mother's last years would have been so much more difficult, so much sadder. For me, putting a loved one in a care home changed from being a negative step to a positive one. When she passed, my mother referred to Anya Court as "home" - what more can I say?
13 May 2025
I spent 6 weeks at Anya Court with full mental capacity. A doctor did a weekly round of patients registered with a local practice, but in fact he was physician assistant and it was a video call with the head nurse, she described patients symptoms, diagnosis often occurred without patients being examined. Prescriptions were emailed to a pharmacy in Nuneaton and often took 48 hours to be delivered, causing delayed treatment. One qualified nurse cared for about 80 residents at night, that nurse was often very stressed, and could be an agency nurse unfamiliar with the home. Everything that visitors and relatives might see, furniture, decor, communal lounges, coffee bar and food was good. The hairdresser was a bonus, no physiotherapy, and only low key chair exercises, I left the home less physically fit than when I arrived as there was no provision for regular exercise. Mental stimulation focused on residents with poor capacity, many brighter residents were bored and unhappy.
08 May 2025
From our first initial visit to establish whether Anya Court was the place for my mother in law to stay we felt a sense of warmth and wellbeing. You felt at home, nothing was too much trouble and they went above and beyond all of our expectation's. All of questions were answered and we felt at ease. Today we moved my mother in law in and it was so nice to actually see her smile and laugh like she used to. I know Anya Court will help her to achieve her care goals in moving in the right direction with the appropriate care and support staff to help her thrive. I know she is going to love the home cooked food and delicious cakes. We cannot thank you enough for all the care and support you have given us as a family at a time when this next chapter was all so new to us. All staff at Anya Court have a special set of skills/talents and should be praised for there compassion and support they have given us as a family.
02 May 2025
I'm so grateful to Anya Court Care Home for the exceptional care they gave my father. After visiting several homes, Anya stood out for its warmth and personal touch. The advisor for families supported us from the start, and the team even visited my father at home before he moved in to understand his needs. Small gestures, like placing a photo of his favorite musical on his door, showed how much they cared. Daily activities kept him engaged, and the app helped us feel connected. In his final days, so many of the carers treated him with such dignity. One even sang to him and held his hand-moments we'll never forget. Anya Court is more than a care home; it's a place filled with love, respect, and compassion.
22 April 2025
All around excellent.
22 April 2025
Mum was a resident at Anya Court from September 2024 to March 2025 when she moved to be with my Dad at the Dementia Care Home he is resident at. On the initial meetings with the advisor for new residents and families and once Mum was resident on the dementia community, we were always treated well and impressed by the friendliness and care of all the Staff. Mum was happy and enjoyed her time at Anya Court as there were so many activities to keep her occupied She made friends with many of the staff. The care given to Mum was excellent and the help and advice given to me and the rest of the family was always given in a caring and friendly way. It took a load off our minds that Mum was happy and being cared for in lovely surroundings, with excellent food and caring staff. Mum enjoyed meeting family in the lovely cafe on the ground floor for her Latte and cake.
15 April 2025
Anya Court looked after my Dad in 2019, so when I needed to look for a Care Home for Mum, there was only one place that would meet our high expectations! Anya Court delivers the highest standards. Mum is so happy and comfortable there, so well cared for. Lots of daily activities, food lovely and wonderful, kind staff. Her room is beautiful too.
03 March 2025
My dad was a resident of Ballard (dementia) community for five months at Anya Court in rugby before falling ill and passing away. During his stay at the home, he was very happy and comfortable there. The staff are lovely, caring and very attentive to everybody's needs, including visitors. They had a lot of activities on every day, were cheerful and the care provided was to an extremely high standard to the residents and any visitors. I cannot fault this home and thank them very much for everything they did to support us and my dad whilst he was in their care. Thank you all at Anya Court.
29 January 2025
What a fantastic place, the staff have been amazing throughout our Mother's stay there we have all been made to feel so welcome. The standard of care and attention to the small things has been amazing.
27 December 2024
Made the move for my mum very easy for us and Mum. She settled so well and navigated the home well as she has poor vision. She has made friends, the staff are kind and caring towards her and us. Mum loves the food and the choices. Highly recommended.
23 December 2024
My aunt has been at Anya Court for 2 months. Both the management and staff have done an incredible job of getting her settled in. We are happy in the knowledge that she is extremely well looked after and cared for. We visit regularly and the fact that everyone we meet, whether staff or residents are happy speaks volumes. The juke box cafe is a fabulous place for residents and visitors to meet. It has a great vibe and a good cup of coffee.
05 December 2024
We must express our deepest gratitude to Anya Court and the incredible team there for the compassionate, attentive care they provided for our father. As he journeyed through Alzheimer's, it meant everything to us to know he was in such capable, compassionate hands. He was shown warmth, dignity and love. The team became like a second family, not only for Dad but for all of us. Every time we visited, we were openly welcomed and felt the genuine care you extended to him. Knowing he was surrounded by people who truly cared for him brought us a great sense of relief and peace. Dad enjoyed lots of activities which were frequent and fun, when he could and his time was made very special. In Dad's final days, we were overwhelmed by the support and comfort the team provided. The love and respect you showed him meant so much to us and we can't thank you enough for the dignity and compassion with which you helped us through that difficult time.
05 December 2024
After a stay in hospital our Mum (who had dementia) was unable to carry on living at home. We viewed many care homes and Anya Court stood out head and shoulders above the rest. Mum had always been very opposed to moving into a home and this was a difficult decision for us to make. The staff went above and beyond on countless occasions, always with a smile and a lot of patience. Mum quickly formed great relationships with many of the staff and clearly took to them. The way the lead on the dementia community, was across our Mum's medical needs and advocated for her was brilliant and a great weight off our shoulders. The staff encourage independence as much as possible, even when it clearly isn't the easiest option for them. Mum absolutely loved the garden and we were able to spend a lot of time there with her. During her final days, the staff were absolutely incredible in the way that they looked after Mum and also supported us, making a very difficult time a lot more bearable.